A PRESENTATION ON ROLE OF NON

VERBAL COMMUNICATION

SUBMITTED TO : Dr. REKHA

SUBMITTED BY :TANMEET KOUR
MBA SEM -1
ROLL NO. 12
 CONTENTS

MEANING DEFINITIONS TYPES ROLE CONCLUSION

MEANING
Any communication made between two or more
persons through the use of facial expressions,
hand movements, body language, postures, and
gestures is called as non-verbal communication.

It is the process of conveying meaning without

the use of words either written or spoken.
DEFINITIONS

“Transmission of messages by a medium other than

speech or writing”.
‘Schumpeter’

“Nonverbal Communication has been defined

as communication without words”.
‘Peter Ducker’
TYPES OF NON VERBAL
COMMUNICATION

Facial Expressions :Facial expression

for happiness, sadness, anger, and fear
are similar throughout the world.

Gestures :Common gestures include

waving, pointing, and using fingers to
indicate numeric amounts.
TYPES CONTD.

Paralinguistics : refers to vocal communication

that is separate from actual language. This
includes factors such as tone of voice, loudness,
inflection, and pitch

Eye Gaze : The eyes play an important role in

nonverbal communication and such things as
looking, staring and blinking are important
nonverbal behaviors.
TYPES CONTD.

Haptic :Communicating through touch is

another important nonverbal behavior.

Appearance : Our choice of color,

clothing, hairstyles, and other factors
affecting appearance are also considered
a means of nonverbal communication.
 ROLE OF NON VERBAL
COMMUNICATION
We use nonverbal communication to duplicate verbal communication.

We use nonverbal communication to replace verbal communication.

We use nonverbal cues to complement verbal communication

We use nonverbal communication to accent verbal communication.

We use nonverbal communication to regulate verbal communication.

We use nonverbal communication to demonstrate and maintain cultural norms

We use nonverbal communication to contradict verbal communication.

 CONCLUSION

Nonverbal communication affects our communication with others in powerful

ways, yet it is often ambiguous and difficult to read. Much of the advice offered
in the popular media on nonverbal communication is incorrect or overstated
because a single nonverbal cue is given too much emphasis. Specific advice on
communicating competently has been offered for each of the numerous types
of nonverbal communication (physical appearance, facial communication,
gestures, touch, voice, space, and environment), but general, overlapping
advice also has been offered: monitor your nonverbal communication, resist
jumping to conclusions based on a single nonverbal cue, observe multiple
nonverbal cues before drawing conclusions about others, recognize vast
cultural differences in nonverbal communication, and strive for consistency in
your verbal and nonverbal communication to avoid mixed messages.