BY

YOHANES K. WINDI, S.Pd., M.Kes., MPH., P.hD

•Good morning, sir/
madam, etc •Good morning, sister/
• Good afternoon, sir/ nurse
madam, etc • Good afternoon sister/
• Goodevening sir/ madam, nurse
etc • Good evening sister/
• Good day sir/ madam, nurse
How are you?
• Hallo there!
• Hai
• Hai !!
• Hullo
• Hallo!!
• Hallo!
• Hullo!
• How are you feeling?
• What do you feel today?
• Pleased to meet you •I am (Jhon, Ann, Mike), your
•Good to see you nurse
• Nice to meet you •My name is..................the
•Thank you, sister nurse in charge today
• Great, •I am the nurse in charge, my
• Fine name is................
• Alright •I am here to help you. I am the
•Good then nurse. My name is .............
(I am.......................)
 ASKING CONDITION
• It’s growing better/ worst/
teribble
• Not too bad, but it doesn’t
bother me so much
• It’s getting better/ worst
• I feel better now
• I can’t sleep last night
• I sleep well/ soundly
• I awake until early in the morning
• How is your headache?
• How do you feel your…?
• What about your…….?
• Do you still feel pain on
your.....?
• What’s your complaints?
• Did you sleep well?
• How was your sleep last
night?
• Thank you nurse, I hope so
• Well.....I hope to recover soon.
Much works to do at home/ office
• Sure......but sometimes I feel
helpless here
• yeah.......
• Don’t worry, you’ll be fine
• Nothing to worry, we’ll take
care on you
• Don’t think about it, you’ll be
okay
• Well.....that’s usual/ common,
you’ll getting better soon
 CONFIRMING IDENTITIES 1

• Why? • Alright....I need to confirm you

• Why should I? identity.
• Do I need to do • Fine......Would I see your
so? bracelet, please!
• Would you state your name,
• Is that important?
please? And your age?
• Could you tell me your name
and your date of birth, please?
 CONFIRMING IDENTITIES 2

• Okay..... I am • Well..... It’s normal procedure

Dorothy Simons, 27 here. We know you are the right
years old person. So we can give good
• Fine.....It’s Don. care/ medication
• Ehmmm.... I need to know
Don Mcdonald. I am
you...So I do not make mistake
30 in giving care/ medication
• My name is • I need to know you, so we can
Richard chamberly, collaborate in medication
45 years old process
EXPLAINING PROCEDURES

• Okay sister! • I am going to take your vital

• Go ahead, sister! signs! Is that okay for you?
• Right! • I am doing routine
• Fine! things....examining your vital
signs. Would be that alright?
• Sure!
• Well...I need to check your
blood pressure, temperature,
pulse rate and your respiration.
EXPLAINING PROCEDURES

• First, I’ll take your blood

• Okay sister! pressure
• Go ahead, sister! • I’ll measure your blood
pressure
• Right! • I’m going to take your blood
• Fine! pressure
• Sure! • I’m going to measure your
blood pressure
• Lets do the blood pressure
first!!
• I need your hand, I • Okay sister!
going to wrap this cuff • Go ahead, sister!
• I need to roll this cuff • Right!
around here.....your • Fine!
upper arm • Sure!
• Alright...I will set up
this equipments on
your upper arm
 • Alright....Now I am
inflating it. You will feel
• Okay sister! tighten around your
• Go ahead, arm.
• Okay.... I am pumping
sister! I can feel it
it. Do you feel alright?
tightening • It’s tightening a little
• Right! bit. Is that okay??
• Fine!
• Sure!
• It’s fine/ ok/ good
• It’s normal (below or above
normal)
• It’s higher/lower than
yesterday • How is my
• It’s 120/80 mmhg blood pressure?
• It’s slightly increase/ decrease
• Is it high/ low?
• It increases/ decreases sharply
(gradually)
• Is it normal?
• It rises/ falls sharply • Is that fine/ good?
• It considerably high/ low
 TAKING TEMPERATURE

• I’ll take your temperature • Okay sister!

• I’ll measure your • Go ahead!
temperature
• sister!
• I’m going to take your
temperature • Right!
• I’m going to measure your • Fine!
temperature • Sure!
• Let’s see your temperature?
 TAKING TEMPERATURE

• Okay sister! • I’ll take your temperature

• Go ahead! • I’ll measure your
temperature
• sister!
• I’m going to take your
• Right! temperature
• Fine! • I’m going to measure your
• Sure! temperature
• Let’s see your temperature?
 • May open your mouth, please
and put the thermometer
under your tongue
• Okay • Hold it for five minutes
• Right • Hold the thermometer on
your armpit
• Fine
• Hold it for five minutes
• Wait until five minutes
 • It’s fine/ ok/ good
• It’s normal (below or above
normal
• It’s higher/lower than
• How is my yesterday
temperature? • It’s 38.5 oC
• Is it high/ low? • It’s slightly increase/ decrease
• It increases/ decreases
• Is it normal?
sharply
• Is that fine/ good? (gradually)
• It rises/ falls sharply
• It considerably high/ low
• Good. Now, I am going to
measure your pulse rate?
• Teriffic, I want to count your • Okay sister!
pulse right now! • Go ahead!
• It’s time to measure your • sister!
pulse, alright?? • Right!
• Fine!
• Sure!
 • It’s fine/ ok/ good
• It’s normal (below or above
normal
• It’s higher/lower than
• How is my yesterday
pulse rate? • It’s 70/ minute
• Is it high/ low? • It’s slightly increase/ decrease
• It increases/ decreases
• Is it normal?
sharply
• Is that fine/ good? (gradually)
• It rises/ falls sharply
• It considerably high/ low
 • It’s fine/ ok/ good
• It’s normal (below or above
normal
• It’s higher/lower than
• How is my yesterday
respiration? • It’s 17/ minute
• Is it high/ low? • It’s slightly increase/ decrease
• It increases/ decreases
• Is it normal?
sharply
• Is that fine/ good? (gradually)
• It rises/ falls sharply
• It considerably high/ low
• Well done. Here
are your vital signs.
Your BP is.........;
Temperature........
And Pulse...........
• Ok...thank you • Ok...I am leaving know
• Thank you very much • Just press that call button if
• Alright you need something
• Fine • Have a good rest
• Bye...... • Bye....bye..... See you later
• See you!
Sister Mary : Good morning!!
Mr. Jack : Morning sister!
Sister Mary : How are you today?
Mr. Jack : Not so good. I still feel a little pain on my chest.
Sister Mary : Do you?
Mr. Jack : Yes, But it doesn’t bother me so much.
Sister Mary : That is fine. I am going to measure your vital signs.
May I ?
Mr. Jack : Go ahead, sister
Sister Mary : Anyway, I am Mary.......the nurse in charge at the moment
Mr. Jack : Pleased to meet you Mary!
Sister Mary : Thank you. Would you tell me your name and date of
: birth!
Mr. Jack : Why you’re asking?
Sister Mary : Well...just to make sure that you are the correct patient.
So we can provide a good care on you.
Mr. Jack : Alright, then
Sister Mary So, your name and date of birth?

Mr. Jack Well.....Jack Dewey. I am 34 years old.

Sister Mary May I see your bracelet?

Mr. Jack Sure!!

Sister Mary Okay........ Jack Dewey. Good, lets with your blood pressure. I
am going to wrap thus cuff on you upper arm and inflate it.

Mr. Jack Go ahead

Sister Mary It’s little bit tightening, isn’t it?

Mr. Jack Yes.......I can feel it. So how is my blood pressure?

Sister Mary Hmmmm.....good. Little bit higher but you are okay. It’s 120/90
mmhg.
Sister Mary Now, would you hold the thermometer in your armpit? I
am going to examine your temperature

Mr. Jack Okay………But may I lay down?

Sister Mary Yes. But hold it for five minutes. Okay?

Mr. Jack Okay!

After five minutes.

Sister Mary Let me see it. That’s good. Your temperature is 36,8o C.

Mr. Jack Is that fine?

Sister Mary Oh yes…very good. Nothing serious happened.

Mr. Jack Fine

Sister Mary Okay Mr. Jack......Now I need to count your pulse rate

Mr. Jack Okay………Go ahead sister?

Sister Mary Alright......give your hand?

Mr. Jack Okay!

After one minutes.

Sister Mary Very well.......it looks fine . Your Pulse rate is 70/minute

Mr. Jack Really?

Sister Mary Oh yes…very good. It is normal.

Mr. Jack Great

Mr. Jack What about my respiration?

Sister Mary Well.....it also looks good. Your respiration rate is 18.
It’s normal on your age.

Mr. Jack Okay!

Sister Mary Teriffic. All done. Finish. Your Blood pressure is 120/90,
pulse rate is 70, temperature is 37 and respiration is 18.
All look fine.

Mr. Jack Thank you nurse.

Sister Mary That’s ok. I am leaving now. If you need any help just
press that button, okay?

Mr. Jack Alright....thank again

Sister Mary Okay...have good rest. See you later