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• The flexible framework we outline will help guide future research and develop a
cumulative research tradition in this area.
• Consumer can self-design unique for their products that match their idiosyncratic
preference in the key value or modern mass customization systems.
• European car manufacturer brand community can follow-up experiments reveals or
receiving feedback from other community members.
• Lower satisfaction with self-designed product mediated by increase in decision
uncertainly.
• About the change employees network positions before and after introduction a social
networking tool.
• Job security and social communication more correlated with the reduced layoff risks than
with information diversity.
Factors of issue in social media
• Study scrutinizes about the relationship between social media and firm
equity value.
• The relative effects of social media metrics compared with conventional
online behavior metrics.
• Also find that the social media has a faster predictive value.
• Finding a robust to consistent set for the volume-based measure.
• The firms are increasingly proactive in trying to strategically capitalize to
consumer networks.
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