E-COMMERCE

DISSERTATION
SUBMITTED TO

SANT BABA BHAG SINGH UNIVERSITY

PARTIAL FULFILLMENT FOR THE AWARD OF
MASTER IN COMMERCE
IN
M.COM (Second SEM)
SESSION (2017-2018)
BY
Navneet Kaur
(REGISTRATION NO – 17000473)

Under the Guidance of

SUBMITTED BY CHECKED BY
NAVNEET PREETI
 ACKNOWLEDGEMENT
The completion of this project “E-Commerce” would not
have been possible without the kind co-operation of the
persons and the institutions.
The space is less to express my gratitude and to that
all those who were the source of inspiration and helped me
in designing and developing this project for the completion
for the Degree in Master of Commerce.
I am highly indebted to my guide and supervisor
Miss Preeti for sparing every moment out of his busy
schedule for me providing the opportunity to discuss the
topic with him, for his sincere and timely efforts and
invaluable suggestions and guidance at all the stages of
development of this project
 Introductions
E-commerce (electronic commerce or EC) is the buying and
selling of goods and services, or the transmitting of funds or
data,over an electronic network, primarily the internet.
These business transactions occur either as business-to-
business, business-to-consumer, consumer-to-consumer or
consumer-to-business. The terms e-commerce and e
-business are often used interchangeably. The term e-tail is
also sometimes used in reference to internet.
 History of e-commerce
The beginnings of e-commerce can be traced to the 1960s,
when businesses started using Electronic Data Interchange
(EDI) to share business documents with other companies.
In 1979, the American National Standards Institute
developed ASC X12 as a universal standard for businesses
to share documents through electronic networks. After the
number of individual users sharing electronic documents
with each other grew in the 1980s, in the 1990s the rise of
eBay and Amazon revolutionized the e-commerce industry.
Consumers can now purchase endless amounts of items
online, both from typical brick and mortar stores with e-
commerce capabilities.
 E-COMMERCE USE IN BUSINESS
Electronic Commerce is also known as e-commerce that consists of
the purchasing and selling of products or services through electronic
systems like computer networks and the Internet. In this modern
world of technology, e-commerce is becoming a very significant
option for many businesses as there are lots of companies that are
interested in developing their online stores.
With increasing demand for online purchasing, more and more
businesses are moving to e-store from brick and mortar stores. In
the US, more than 60% of people are purchasing goods online from
the comfort of their home and this figure is increasing constantly.
By considering this percentage, we can say that e-commerce is
expanding tremendously because of its complete range of benefits
that any industry vertical can enjoy.
 Ecommerce use in small business
Small businesses that are considering purchasing or selling online will
find this a useful resource to help them identify and select appropriate e-
commerce options. Tips and strategies for attracting and keeping online
customers are also presented. While the booklet focuses on selling online
via your own website, other options for purchasing and selling online are
highlighted such as e-marketplaces and online auctions.
Disclaimer: This booklet is intended for informational purposes only
and does not constitute legal, technical, business or other advice and
should not be relied on as such. Please consult a lawyer or other
professional advisor if you have any questions related to the topics
discussed in the booklet. The Ontario Government does not endorse any
commercial product, process or service referenced in this booklet, or its
producer or provider.
 Benefits of B2B e-commerce solutions
•Purchasing supplies – By creating an online account for your
business with supply stores you can purchase office supplies and
equipment online and save time and money by automating the
purchasing process.
•Purchasing direct materials – These are materials that go into the
production or manufacturing of your products. Establishing a
relationship with a vendor and purchasing online may help reduce
costs.
•Selling products or services to new vendors – Having an online e-
commerce presence opens up more opportunities to extend your reach
and gather new vendors beyond your bricks and mortar offerings.
•Leveraging your existing web presence – If you already
have B2C operations, you can extend them to business clientele –
perhaps by providing private areas for special pricing, delivery
options, etc. However, this additional functionality is not trivial and
could require rebuilding your online store at a significant cost.
 E-commerce features and services
Store design. Consider whether you are ready to design your own
store (using a template) or whether you will need professional
assistance to design the store. Many of the design templates are
relatively easy to use, but may not be a good option for you if your
time is limited. Licensed software packages may include online
technical support and step-by-step guidance to help you with
design.
Shopping cart. Shopping carts vary considerably. Features may
include progress indicators to help customers understand where
they are in the transaction process, automatic calculation of tax and
shipping, customizable design and layout.
Product catalogue. Check to see how many products the online
catalogue is able to manage. Consider how easy it is to add
products and to upload an existing product database.
 CONCLUSSION
E-commerce still represents one of the business methods that take
advantage if done the right way, even if the stock market and commodities
fell, but E-Commerce still able to survive and receive high transaction. E-
commerce has a tremendous opportunity in the course of or business in
Malaysia. In addition, it is also to introducing new techniques and styles in
a transaction. Use the extensive E-Commerce in the Internet world is
actually much better to bring the goodness of the individual or the state.
E-Commerce has undeniably become an important part of our society.
The successful companies of the future will be those that take E-
Commerce seriously, dedicating sufficient resources to its development.
E-Commerce is not an IT issue but a whole business undertaking.
Companies that use it as a reason for completely re-designing their
business processes are likely to reap the greatest benefits. Moreover, E-
Commerce is a helpful technology that gives the consumer access to
business and companies all over the world.
 Reference

Google
Answer.com
Wikipedia
India Today
Tribune