University of Kelaniya

Department of Commerce & Financial

Management

Viva Voice
Presentation on
Business Internship

A.K. SAMARASOORIYA
CM-2009-139
 People`s Bank
Brief overview about the bank
 Inaugurated on 1st July 1961.
 Over 52 Years in Banking Service
 Number of outlets increased up to 735
 Number of ATMs increased to 463
 Customer Accounts over 13 million
 Value of deposits increased to Rs 762 Bn
 Total Assets Base Rs 930 Bn
 Banking Rates were updated - Fitch Rating AA+ & RAM Rating AAA
 Branch Composition

 Customer Inquires section.

 Current Accounts section.
 Savings Accounts section.
 International section
 Pawning section.
 Loans section.
 Cheques Clearing section.
 Loans Recovery section
 Job Profile
 Organization
People`s Bank( Super Grade Branch Kurunegala)
 Supervisor
KJI Fernando(Branch Manager)
 Department
Loans Recovery Section
 Date of appointment
11.08.2014
 Number of working hours
608
 Task Profile
Key tasks

 To plan promotion campaigns for sisu udana &

Isuru udana minor account holders.
 To handle the customer inquires.
 To maintain the Other Chagres ledger book.
 Task Profile.......
Assisting tasks

 To assist Recovery officer & Field officer.

 To assist loan officers.
 To process salary batches & staff salary
batches.
 To prepare & process recovery vouchers.
 Major Experiential Categories'
 Assisting Recovery Officer 190hrs
 Assisting Loan officer 60hrs
 Handling Customer Inquires 120hrs
 Preparing & processing recovery vouchers 80hrs
 Maintain the Other Chargers Ledger 20hrs
 Visiting Sisu Udana Units & daily cash collection 100hrs
 Assisting Pawning officer 38hrs
Total Number of hours worked 608hrs
 Performing of tasks
Assisting Recovery Officer

• Preparation of daily & weekly recovery reports

Paying Loans.
- 1 days -29days ( 1 installment)
- 30days-59days (2 Installments)
- 50days-50days (Weekly report)
• Writing letters for arrears loans(2 Installments)
• Informing arrears customers over the phone.
 Performing of tasks
Assisting Loan officer
• Renewing Cash margin Loans.
• Processing loan disbursement vouchers.

Handling Customer Inquires

• Loan balances
• Tax letters
• Loan repayment reports
 Performing of tasks
Preparing & processing recovery vouchers

• Loan settlement vouchers.

• Loan installment repayment vouchers.
• Loan payment revisal vouchers.

Maintain the Other Chargers Ledger

• Travelling Chargers for field officers.

• Preparation of Billing other chargers vouchers.
• Other chargers ledger.
 Performing of tasks

Visiting Sisu Udana Units & daily cash collection

• Five school units.
• Palmtop Banking.

Assisting Pawning officer

• Sending reminding letters.

• Pawning redemptions.
 Golden opportunity
 Worked as a Group Leader for Sisu Udana promotion
campaign.
 Planed & Performed a successful campaign for
Western Union Money transfer
 Issues Encountered
• Proper maintainers of Travelling charges Log book & General
Ledger.
• Deposits Collection of Sisu Udana Units.
• Daily Cash Collection by Palmtop Banking.

Prepared a Log Book for Travelling chargers & entered daily

balances.
Prepared a List of school units allocated time & date for each
unit to visit weekly
Prepared a List of customers to collect deposits by visiting their
premises.