Intro

1.Name with a prefix

2. What If your childhood comes

back ...

3.What you are feeling right now

4.What you can’t do.

Ladder of learning
ORID

Objective/Observe
Reflect
Interpret
Decide
JOHARI WINDOW
BY

Joseph Luft and Harrington Ingham 

Activity
Adjustment
Slogan
30 Sec Challenge
1 word about the session
Activity, swot anaylisis for your 1 plan
Life Graph
Activity
ARA
Acknowledgement
Respect
Appreciation
16 Personalities Test
End Day 1
Personality Test Results
Write your Name and Logo
Project
1.Restaurant
2.Ice cream parlor
3.New Hospital
4.School
5.New clothing Brand
SLOGAN
SELF
TRUTH
And
LIE
 
 Behavior

Skills & Knowledge

fear Attitude Ideas

Impact
Beliefs Experiences
Past

Ethics
Values
Motives Emotions
Negative Vs Positive Attitude
Envelops
End Day 2
 What is Communication?
• Communication is the art of
transmitting information, ideas and
attitudes from one person to
another
• Communication is the process of
meaningful interaction among
human beings.
 
 Few Facts
• You have over 650 muscles in your body.
• Eye muscles are the busiest muscles in
the body.
• Scientists estimate they may move more
than 100,000 times a day.
• You have over 30 muscles in your face to
help you smile or frown.
• 72 different muscles to produce human
speech
• The strongest muscle in your body is your
USE IT EFFECTIVELY
COMMUNICATION GOAL
 What are the most common
ways to communicate?

• Verbal

• Written

• Non verbal

• interpersonal
 Writing 9%

Reading 16%
Listening 45%

Speaking 30%
Critical success factor for life

How you communicate

30% What you know

70% How you communicate it

Video
blind
Hearing vs listening
Activity Conversation 1 min and switch
 VALUE OF LISTENING
• Reflects courtesy and good manners.
• Listening carefully to the instructions of
superiors improve competence and
performance.
• The result of poor listening skill could be
disastrous in business, employment and social
relations.
• Good listening skill can improve social
relations and conversation.
 Euphemism
Basic Word Euphemism
Died Passed Away
Poor Under privileged
Garbage man Sanitation Worker
Pregnant Expecting
Torture Enhance interrogation
Disable A person with a special
needs
Maid Domestic Engineer
S
I
L
En
c
e
Puts pressure on the other person.
Indicate hostility.
Indicate disagreement
Indicate respect.
Indicate contemplation.
Intentional rudeness.
Silence can be the creation of a listening
space.
Silence can be an indication of empathy.
 Tips
Keep appropriate distance
Touch only when appropriate
Take care of your appearance
Be aware of non verbal cues
Maintain eye contact
Smile genuinely 
We cannot direct the winds,
but…

…we can adjust the sails!

Thank you