GLOBAL ARTIFICIAL INTELLIGENCE (AI) IN

TELECOMMUNICATIONS MARKET
FORECAST 2019-2027
• The automated chatbots, personalized offers, and efficiently
streamlined customer service processes can be managed to
provide enhanced customer service by the telecommunication
services if the Artificial Intelligence gets integrated with the
former.
• By assimilating advanced technologies like Artificial Intelligence,
machine learning, etc. and 5G system, the telecommunication
operators, can enhance and implement realization of high levels
of self-organization, intelligent management and fault-free
networks that are much more reliable as compared to the earlier
networks.
• Advantages like detection of flaws in the network, network
security, network optimization & offer virtual assistance are
influencing the global market for Artificial Intelligence in
telecommunication to propel vigorously at a CAGR of 42.16%
from 2019-2027, as estimated by Inkwood Research.
• Furthermore, the incorporation of artificial intelligence
technologies with upcoming wireless networks is appraised to
increase the demand & adoption of such artificial intelligence
tools & services in the telecommunication sector.
• The upsurge in mobile data traffic & smartphone users across the
world and the integration of AI with newer wireless networks will
necessarily drive the global AI in the telecom market.

• Concerns related to incompatibility, the unreliability of artificial

intelligence algorithms, lack of skilled personnel & difficulties in
the protection of confidential & private data are the primary
challenges faced by the market players.

• With the proliferation of the microcomputer, advanced

microprocessor and improved network connection in the 1990s
and 2000s, researchers have designed new AI systems for
telecom industry that helped in increasing the operational
efficiency with the expertise of telecom operators.
The Global Artificial Intelligence in Telecommunication market
is growing at a CAGR of 42.16% during the forecast years 2019-
2027.
 The North American market for Artificial
Intelligence in telecommunication is expected to
propel at a CAGR of 42.34% during the
forecasting years 2019-2027.
 The European market for AI in
telecommunication is expected to grow at
41.19% CAGR during the forecasting years of
2019-2027.
The Asia Pacific Artificial Intelligence in the
telecommunications market is expected to
upsurge at a CAGR of 43.41% during the
forecasting years of 2019-2027.
Majority of the companies look for strategies like
mergers & acquisitions, partnerships, contracts,
agreements & new product launches to their respective
growth. Some of these established companies
operating in the global market are Infosys Limited,
Baidu Inc., Sentient Technologies LLC, Microsoft
Corporation, Cisco Systems, Inc., Vodafone Group PLC,
Hewlett Packard Enterprise (HPE), AT&T Inc., H2o.ai,
Nuance Communication Inc., Salesforce.Com, Inc.,
International Business Machines Corporation, NVIDIA,
Google, Inc. and Intel Corporation.