MID SEMESTER REVIEW

Dr. Anjani Srikanth Koka

BITS Pilani
Pilani | Dubai | Goa | Hyderabad
Department of Management
 BITS Pilani
Pilani Campus

MBA ZG511, Managing People and Organizations -

Lecture No. 6
What is OB? (Lecture 1)

– Demonstrate the importance of interpersonal skills in the workplace.

– Describe the manager’s functions, roles, and skills.

– Define organizational behavior (OB).

– Identify the major behavioral science disciplines that contribute to OB.

– Demonstrate why few absolutes apply to OB.

– Identify the challenges and opportunities managers have in applying OB

concepts

31/8/19 MPO Session 6

BITS Pilani, Deemed to be University under Section 3 of UGC Act, 1956
Nature, scope and context of HRM (Lecture 2)

By the end of this lecture, you should be able to

1. Describe the nature and scope of HRM within an organizational setup

2. Identify environmental factors that have a bearing on HRM

3. Describe each environmental factor and its impact on HR functions

31/8/19 MPO Session 6

BITS Pilani, Deemed to be University under Section 3 of UGC Act, 1956
Environmental forces affecting the HRM (Lecture 2)

External Forces Internal Forces

• Political-Legal
– Legislature • Strategy, Task and Leadership
– Executive
– Judiciary • Unions
• Economic
– Suppliers • Organisational Culture and
– Competitors
– Customers Conflict
– Economic Growth
– Industrial Labour • Management
– Diversity
– Globalisation
• Technological
• Cultural

31/8/19 MPO Session 6

BITS Pilani, Deemed to be University under Section 3 of UGC Act, 1956
Diversity in Organizations (Lecture 3)

• After studying this lecture sequence, you should be able to:

– Describe two major forms of workforce diversity.

– Define the key biographical characteristics and describe how they are relevant to
OB.

– Define intellectual ability and demonstrate its relevance to OB.

– Describe how organizations manage diversity effectively.

31/8/19 MPO Session 6

BITS Pilani, Deemed to be University under Section 3 of UGC Act, 1956
Attitudes and Job Satisfaction (Lecture 3)

• After studying this lecture sequence, you should be able to:

– Contrast the three components of an attitude.

– Summarize the relationship between attitudes and behavior.
– Compare and contrast the major job attitudes.
– Define job satisfaction and show how it can be measured.
– Summarize the main causes of job satisfaction.
– Identify four employee responses to dissatisfaction.

31/8/19 MPO Session 6

BITS Pilani, Deemed to be University under Section 3 of UGC Act, 1956
 Emotions and Moods (Lecture 4)

• Differentiate between emotions and moods

• Discuss whether emotions are rational and what functions they
serve
• Identify sources of emotions and moods
• Impact of Emotional Labor
• Affective Events Theory (AET)
• Emotional intelligence

31/8/19 MPO Session 6

BITS Pilani, Deemed to be University under Section 3 of UGC Act, 1956
 Personality and Values (Lecture 4)

• After studying this lecture sequence, you should be able to:

– Define personality, describe how it is measured, and explain the factors
that determine an individual’s personality.
– Describe the Myers-Briggs Type Indicator personality framework and
assess its strengths and weaknesses.
– Identify the key traits in the Big Five personality model.
– The Dark Triad
– Hofstede’s Five Value Dimensions of National Culture.

31/8/19 MPO Session 6

BITS Pilani, Deemed to be University under Section 3 of UGC Act, 1956
Perception and Decision Making (Lecture 5)

After studying this chapter, you should be able to:

• Define perception and explain the factors that influence it.

• Explain attribution theory, and list the three determinants of attribution.
• Identify the shortcuts individuals use in making judgments about others.
• Explain the link between perception and decision making.
• Contrast the rational model of decision making with bounded rationality and
intuition.
• Contrast the three ethical decision criteria.

31/8/19 MPO Session 6

BITS Pilani, Deemed to be University under Section 3 of UGC Act, 1956
 Motivation: Concepts to Applications (Lecture 5)

After studying this chapter, you should be able to:

• Describe the job characteristics model and the way it motivates by changing
the work environment.
• Explain how specific alternative work arrangements can motivate
employees.
• Describe how employee involvement measures can motivate employees.
• Demonstrate how the different types of variable-pay programs can increase
employee motivation.
• Show how flexible benefits turn benefits into motivators.
• Identify the motivational benefits of intrinsic rewards.

31/8/19 MPO Session 6

BITS Pilani, Deemed to be University under Section 3 of UGC Act, 1956
 BITS Pilani
Pilani Campus

End of Lecture