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Optimize for
Software + Services
Flexible and Reliable
Client Access
Web browser Client connectivity
Web services
Outlook (remote
user) Line of business application
E-mail Client
X
Simplify Administration
Simplify Administration
Track
Track the
the Status
Status of
of
Sent
Sent Messages
Messages
Create
Create and
and Manage
Manage
Distribution
Distribution Groups
Groups
Coming in Service Pack 1
New Exchange Control Panel Management UI
• Create and configure transport rules
• Create and configure journaling rules
• Manage Exchange ActiveSync policies
• Manage RBAC Roles Groups and User Roles
• Create and manage resource mailboxes
• Create and manage security groups
• Create and manage Allow/Block/Quarantine policies
Improved High Availability and Disaster Recovery
• Granular replication
• Improved client experience for cross-site failover
• Improved support for 2-node datacenter resilient topologies
• Faster failovers with improved post-failover client experience
• Resilience to storage stack hangs
• Automatic active mailbox database redistribution
The Wonderful World of OWA and ECP
Anywhere Access
Outlook®
2003
Manage Inbox Overload
Conversation
Conversation View
View
Instant
Instant Messaging
Messaging
Ignore
Ignore Conversation
Conversation
Manage Inbox Overload
MailTips
MailTips in
in
Outlook
Outlook 2010
2010
MailTips
MailTips in
in Outlook
Outlook
Web
Web App
App
Enhance Voice Mail
Audio
Audio playback
playback
Contextual
Contextual Contact
Contact
Actions
Actions
Text
Text Preview
Preview
of
of Voice
Voice Mail
Mail
Enhance Voice Mail
Defining
Defining aa Custom
Custom
Managing
Managing Call
Call Voice
Voice Mail
Mail Menu
Menu
Answer
Answer Rules
Rules
UM SP1 Scenarios and Goals
• Caller name display extraction
− The Caller’s name is often made available from the PSTN (via the IP gateway
or PBX) and should be added to voice message if caller ID resolution against
AD/Contacts has not found any matches.
• Play-on-phone in OWA conversation view
− Provide discoverable UI
• Message Waiting Indicator (MWI) push for OCS
− Send SIP NOTIFY for MWI in OCS 14 Dial Plans, as for other Dial Plan types.
New “Aries” phones can’t call EWS to get mailbox info, but need MWI. Script
that creates UM IP gateway objects must be extended.
• E12 E14 UM for OCS Dial Plans
− Migrate Dial Plan in-place. OCS (after QFE and in 14) will direct all calls to
UM14 servers in mixed 12/14 Dial Plans.
• Secondary Dial Plan support
− Support Outlook Voice Access user login from both Primary and Secondary
Dial Plans
Mail Current : RTM
Mail SP1
Simple
• A clean, consistent aesthetic that emphasizes
content and scan-ability
• Key user tasks are discoverable, intuitive and
fast
• An experience that scales well to different
screen sizes/resolutions – Netbooks in particular
Address Key Gaps from RTM
• Address key gaps from previous releases
− Themes
− Calendar print
− SharePoint Web Parts
− Reading Pane bottom
• Solid story with Communications Server
− Lower touch administration
− Cross-Premise support
− Communications Server 14 Privacy feature
Complete Key Experiences
• Composing email
− Add inline images
− Auto-save drafts
• Reading email
− ‘Download all’ attachments as a zip
− Better IT attachment control (including XML
attachments)
• Adding Internet calendar sharing
− Publish your calendar on the internet
− Import internet calendars (via .ics)
OWA in SP1
Goal Scenarios/Features
Fast Significant improvements to the user experience:
Email Read/Preview becomes much faster via pre-fetching message content
Delete, mark as read and categorize are now async, and feel ‘instantaneous’
Logon/Page Load Time improvements
Long running operations (attaching large files, empty folder, etc.) will not block the
experience and fail part way through
Simple Address key usability issues (replying to the wrong message in conversation view, challenges
discovering multi-select and view menu controls)
Improve the overall aesthetic of OWA – reducing clutter and making it easier to scan for
meaningful information
Complete - Address key take backs from Exchange 2003 & 2007:
Take backs web parts, calendar print, reading pane bottom, themes
Complete – Simplify deployment (by removing web.config dependency)
OCS IM Support key OCS 14 investments (Privacy & Unified Contacts)
Complete - Adding support for always categorize conversations
Conversations & Improved editing & reading experience
Messaging Enable Inline image support when composing email
Fix painpoints around links and blocked content
Complete – Publish/Subscribe via .ics
calendar sharing Publish your calendar via an anonymously accessible html view
Scenario Focused Approach
• Sign in
• Read/Preview conversation
− Caching
• Upload attachments
− SilverLight
• Other common scenarios (Async EWS)
− Delete
− Empty a folder
− Categorize / Flag
− Mark as read
− Move
Summary in Service Pack 1
Improved Outlook Web App UI
• Simplified UI better optimizes for small screens – e.g., Netbooks
• Support for calendar printing
• Support for adding inline images while composing new e-mail
• Themes and customization support
Apply
Apply Move
Move and
and Delete
Delete Policies
Policies to
to
Individual
Individual Messages
Messages
Policies
Policies Applied
Applied toto All
All
E-mail
E-mail Within
Within aa Folder
Folder
Retention
Retention Policy
Policy and
and
Expiry
Expiry Details
Details
Search - New in SP1
Provide ability to
Estimate of results before annotate retrieved
performing searches items
De-duplication of results an
option
E-mail Archiving - Discovery
Delegate
Delegate Access
Access
to
to Specialists
Specialists
Protect Communications
• Apply the right level of control based on the sensitivity of the data
• Maximize control and minimize unnecessary user disruptions
Protection - New in SP1
Limit Accidental
E-Mail
Reduce Non-Delivery
Reports
56
Advanced Security
Internet SMTP
Innovative user experiences across the PC, browser and mobile device with capabilities others don’t
include natively (voice mail, archiving, mobile, information leakage protection, etc).
Choice and flexibility with storage, administration and deployment. The power of software-plus-services.
Powerful IT professional management capabilities to control information, rights, and intellectual property
and an advanced set of developer tools that extend our capabilities to suit customer need.
Exchange is part of a unified platform that provides customers value in productivity, unified
communications and collaboration with extensive interoperability across major Microsoft products.
Lower IT costs with a Flexible and
Reliable messaging platform