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MARKETING
STRATEGY
By:
Abhay Tiwari
LHSB
INTRODUCTION
Satisfying customers may not guarantee
success
Real question is whether a firm can satisfy
customers better than competitors
Customer preference will depend on delivering
more value than competition
This extra value is brought about by
establishing a competitive advantage
Therefore, firms need to understand both
customers and competitors
ANALYZING COMPETITIVE
INDUSTRY STRUCTURE
Competitor Analysis
Industry is a group of firms that markets
products which are close substitutes of each
other
Some industries are more profitable than
others
Determinants of industry attractiveness and
long run profitability, that shape the rules of
competition
Who are
Competitors?
Avoid competitive myopia
Define competition according to customer
need specifications
Scan environment for potential entrants into
the industry
Entrants invading the market with substitutes
What are their strengths
and weaknesses?
Locates areas of competitive vulnerability
Success achieved when strengths of firm
concentrated against competitors’
weakness
Identify key factors for success in the industry
Consumer implications for competitive
strategy
What are their response
patterns?
Major objective of competitor analysis:
Ability to predict competitor response to
market and competitive changes
Traditions and managerial personalities of
competitors also have an influence on
competitive response
Industries differ in terms of competitive
stability
What are their
response patterns?
Years of competitive stability may breed
complacency
Competitors are unlikely to respond where
their previous strategies have restricted
their scope for retaliation
Competitors may respond selectively
Competitors may also be completely
unpredictable in their response patterns
COMPETITIVE ADVANTAGE
COMPETITIVE STRATEGIES
Differentiation
Cost leadership
Differentiation focus
Cost focus
Competitive Positions
Market Leader
Market Challengers
Market Followers
Market Nichers
Strategies for Market
Leader
Protect the market share.
Expanding the total market.
Expanding market share.
Strategies for
Challenger
Keep challenging the market leader by
imitation(Frontal attack).
Indirect attack
Give up and become a market follower.
Strategies for
Follower
Learn from the leader.
Utilize the distribution network of the leader.
Imitate the new products of the market leader.
Keep a distance from the leader.
Market orientation
Customer-Centered
No Yes
Co No
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