Escolar Documentos
Profissional Documentos
Cultura Documentos
SYSTEMS IN THE
ENTERPRISE
MANAGEMENT CHALLENGES
Payroll TPS
MAJOR TYPES OF SYSTEMS IN ORGANIZATIONS
Knowledge level
• Inputs: Design specs
• Processing: Modeling
• Outputs: Designs, graphics
• Users: Technical staff and professionals
Management level
• Inputs: High volume data
• Processing: Simple models
• Outputs: Summary reports
• Users: Middle managers
• Internal orientation
Management level
• Inputs: Low volume data
• Processing: Interactive
• Outputs: Decision analysis
• Users: Professionals, staff
Strategic level
• Inputs: Aggregate data
• Processing: Interactive
• Outputs: Projections
• Users: Senior managers
Business processes
Enterprise Applications
• Enterprise systems
• Supply chain management systems
• Customer relationship management systems
• Knowledge management systems
ENTERPRISE APPLICATIONS
Enterprise Systems
ENTERPRISE APPLICATIONS
Supply Chain
Limitations:
Collaborative Commerce
Collaborative Commerce
ENTERPRISE APPLICATIONS
Industrial Networks
• Web-enabled networks