• Experiencing an increase in sales and high pressure to reduce
operating cost to continue competing in a market that considers price as the main competitive factor. • Distribution costs increased significantly during because of fuel increases above the general inflation rate. • The project is part of this strategy and has the goal of a minimum reduction of 10 percent in total distribution cost. • It is pointed out that the company is employing a third party for transportation in 28 percent of the shipments, impacting unfavorably the cost of transportation. Waste Identification Phase • Waste identification is simplified with the use of value stream mapping (VSM) of the distribution process • The distribution process consists of several subprocesses: – loading finished goods at the plant, – transporting and unloading them in the CDC at Apodaca – loading the product at the CDC – transporting it to RDCs – unloading product at the RDCs. • At the RDCs, empty containers are loaded and transported back to the plant where they are unloaded and cleaned, terminating the distribution cycle. • The VSM focuses on the identification of waste related to transportation vehicles since these are the most expensive resources used in transportation. • Several relevant wastes are highlighted: – High average container waiting time (to be unloaded) at the plant of 2 hours and 4 minutes. – High variability of containing waiting time at plant. – Low capacity utilization factor; 78 percent, from the CDC to RDCs and returning back to the plant. – High vehicle waiting time to be unloaded at RDCs of 1.5 hours. – Low own vehicle utilization (39 percent). – High employment of transportation out sourcing (28 percent). • The high utilization level of outsourcing transportation is a result of the low vehicle time and capacity utilization, and the high levels of waiting time at the plant and the RDCs. In particular, the waiting time at the plant originates from a low availability of vehicles for transporting orders the following day, and this in turn increases the usage of outsourcing. Phase of Waste Reduction Strategy Definition • To define possible projects to decrease waste, it was required to make more detailed analyses to identify the root causes of waste High Waiting Time at the Plant • After leaving the RDCs where the transportation units are loaded with empty baskets required to handle frozen foods, they must go to the plant to unload the baskets so they can be cleaned and filled with food. • As previously mentioned, the waiting time for the containers at the plant is very high, with an average of two hours and four minutes. • In some cases containers were left for twenty-three hours, waiting to be unloaded. Hence, a detailed analysis of the unloading process was undertaken. • It is worth noting that they work only the first shift. About 83 percent of the vehicles that come from the RDCs arrive randomly with a preponderance arriving during the afternoon and at night, yielding a mismatch with operators' working hours. Low Container Capacity Utilization • The low capacity utilization factor of the routes is due to the deficient performance of various routes. It has been found that the weighted average capacity factor of the most deficient routes is about 51 percent. In addition, backhauls to the plant are currently employed to return baskets used for food handling. • These trips could be employed to transport items that originate from every RDC to the plant, resulting in a potential decrease in freight cost Strategy Implementation • Based upon the most important areas for improvement found, the following projects are suggested: • --Reassigning excess vehicles to zones that currently use outsourcing. • --Improving unloading process to reduce container waiting time at plants. • --Temporal order consolidation, vehicle routing, and collaboration with other firms to increase capacity utilization. • In this section, a brief description of the implementation of these projects is presented. Reduction of Waiting Time at Plant • The main causes found for waiting time waste were staff shortages in the unloading area and the lack of an arrival schedule of containers with empty baskets. For these reasons, the transportation management organization made staff changes by hiring two additional operators in the unloading area and an extra driver for the containers during the night shift. Improving Capacity Utilization • Temporal order consolidation--The primary distribution network includes both warehouses and cross docking facilities. • The attractiveness of this project was determined by the low cost of capital of keeping inventory compared to the high freight levels. • The benefit obtained with this project is estimated to be a reduction of 25 percent of the shipments carried to warehouses (equivalent to 1.8 million pesos per year). In order to implement this project it was necessary to coordinate with each RDC to determine daily requirements with a rolling time window of one week • Collaboration with third parties--The option of collaborating was explored with third parties specializing in transporting refrigerated foods, with an emphasis on raw materials required by the firm. Impact • Outsourcing trips have been reduced by 17 percent due primarily to a 78 percent reduction of container waiting time at the plants, and the reassignment of excess vehicles in the northeastern zone to other zones. • The temporal order consolidation resulted in savings of the order of three million pesos for November and December 2008. • Finally, it is estimated that the firm will save about 12.3 million pesos in future budgeted INVESTMENT because of better vehicle capacity utilization and availability of vehicles. CONCLUSIONS • This note deals with an application of lean methodology to the field of transportation. It contributes with an approach to identify and eliminate specific waste associated with the transportation of goods. • This scheme is applied to the primary phase of the distribution network of a Mexican producer of refrigerated food. • The strategy for reducing waste is in the process of being implemented. Improvements Advance Summary Concept Impact Status Reduction of container 78 percent Implemented waiting time Reduction of outsourcing 17 percent Implemented trips Increase of firm's fleet 21 percent Estimated utilization Projected investment 12.3 million Estimated savings pesos