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• Organizational ethos
underlying spirit or character of an
entity or group; made up of its beliefs,
customs, and practices
Organizational climate
Perceived attributes of an organization and its
subsystems, reflected in the way it deals with
its members, associated groups, and issues
Organizational culture
Cumulative beliefs, values, and
assumptions underlying transactions,
reflected in artefacts, rituals etc.
Organizational ethos
• Openness: receiving and giving spontaneously
• Confrontation: facing, rather than shying away from,
problems
• Trust: maintaining confidentiality of information, integrity in
dealings
• Authenticity: congruence between claims and actions.
• Proactivity: taking initiative, pre-planning, taking
preventive action
• Autonomy: using and giving freedom to plan and act in
one’s sphere
• Collaboration: giving and asking for help to and from
others
• Experimentation: using and encouraging innovative
approaches to solve problems
Organizational climate
• Motivation
– Achievement, influence, control, extension,
dependency, affiliation
• Dimensions & processes
– Orientation, interpersonal relationships,
supervision, problem management, management of
mistakes, conflict management, communication,
decision-making, trust, management of rewards,
risk-taking, innovation and change.
Motives Characteristic
organization
Achievement Industrial organization
• Specific suggestions
– State of business and competitors, outlook for
future
– Future vision envisaged for the organization,
– Progress of the organization towards that
vision