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Working in Teams
Groups and Teamwork
Questions for Consideration
Questions for Consideration
1. Why select a team?
2. Does everyone use teams?
3. Do teams go through stages while they work?
4. How do we create effective teams?
5. Does trust make a difference?
6. What if there is a lot of diversity on the team?
7. How do virtual teams work?
8. Are teams always the answer?
Teams vs. Groups: What’s the
Difference?
• Groups
– Two or more individuals, interacting and
interdependent, who have a stable relationship, a
common goal, and perceive themselves to be a group
- long term
• Teams
– Groups that work closely together toward a common
objective, and are accountable to one another – short
term
Exhibit 5-1
Stages of Group Development
(High)
Performance
Phase 2
Completion
First
Meeting
Transition
Phase 1
(Low)
A (A+B)/2 B
Time
Exhibit 5-3 Characteristics of an
Effective Team
1. Clear Purpose 7. Open communication
2. Informality 8. Clear rules and work
3. Participation assignments
4. Listening 9. Shared leadership
5. Civilized 10. External relations
disagreement 11. Style diversity
6. Consensus decisions 12. Self-assessment
Characteristics of Ineffective
Teams
• Not sharing issues and concerns
• Overdependence on the leader
• Failure to carry out decisions
• Hidden conflict
• Not resolving conflict
• Subgroups
Exhibit 5-4
A Model of Team Effectiveness
Work design Composition
• Autonomy • Ability
• Skill variety • Personality
• Task identity • Roles and diversity
• Task significance • Size
• Flexibility
• Preference for teamwork
Team
effectiveness
Process Context