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PRESENT BY :
AKMAL BINTI HASHIM 09DUP08F1065
SITI NORIDAH BINTI JAMAL 09DUP08F1085
SITI NURHAYATI BINTI ISMAIL 09DUP08F1035
NUR MUHASSANAH KASIMIN 09DUP08F1075
INTRODUCTION
Established on the
29th of May 1985
Managing Director :
YBhg Datuk Haji
Mohamad Din Bin Yusoh
(major share holder).
ORGANIZATIONAL CHART OF THE COMPANY
Managing Director
Datuk Haji Mohamad Din B Yusoh
Director
Haji Azizan B Ahmad
Manager
Hjh Azian Bte Ishak
Amiza Binti Darzuki Human Resources • Practical for 6 months at Utas Travel &
( Clerk ) Tours Sdn Bhd.
- Human Resources and Homestay
• Fresh Graduate
ITINERARY OF THE VISIT
Ticketing department
The Job Scope Each Position Covers
HAJJ
•Make sure that they have already registered their
name at Tabung Haji.
•The person in charge for hajj is Mdm. Hasnah.
Job Requirements
DEPARTMENT ACADEMIC WORKING SKILLS OTHER
QUALIFICATION EXPERIENCE (SCOPE OF JOB)
Sales and - Degree in - Have worked as a - Can speak in many -lodging( Utas d’village,
marketing marketing Assistance Sales and language. Utas villa)
department management. Marketing at another - Have skill in sale their -Rental
- Diploma in travel agent with 5 package. -Monthly report
marketing years. - Have kind relation with
management. another travel agency.
Account - Degree in -Have worked as a -Efficient to handling the -Monthly account report for
department accounting Assistance finance. each account owned by
management. Accounting at -Can communicate with Utas Travel.
- Diploma in another travel agent customer. - Update monthly sales
accounting with 5 years. -Efficient to handling the report for tour package
management. computer. including umrah and also
sells airlines ticket.
Ticketing -Degree in torism -During the practical -Efficient to communicate with -Booking flight ticket
department management training,and handling customer.
-Diploma in tourism ticketing. -Can speak and know more than
management -Have worked as a 2 language other than Malay and
Assistance ticketing English language.
around 3 years at -Efficient to uses a systems such
other travel agent. as Abacus system, Galileo
system and also the ticketing
system.
-Efficient to use the computer,
Human -Degree in Human - During the practical -Efficient to communicate -Employing welfare of
Resource Resource. training, and with customer. staff’s health is also HR’s
Department -Diploma in handling the Human -Can speak and know more than responsibility.
Human Resource. Resource 2 language other than Malay or
-Diploma in department. English language.
Tourism -Have worked as a
Management. Assistance Human
Resource around 3
year at the other
travel agency.
Front Office -Degree in -Have worked as a-Efficient to communicate -Register hajj and umrah
Department tourism Front Desk staff atwith customer. package for customer.
management. hotel. - Can speak and know more than-Providing service and
-Have worked at hotel2 languages other than Malay or ensure for their comfort.
-Diploma in
as a clerk at the frontEnglish language.
tourism -Satisfaction by fulfilling
office.
management. their needs and wants.
-Certificate of Sijil -Deal with customer who
Pelajaran wants to use umrah
Malaysia. package offered by Utas
Travel.
Employment procedures in the company.
Interview Tips
Be prepared
Be confident