ISO

Presenter Name:Shabbir Ahmed

Submitted to: Madam Bushra Raza
Subject: Effective Speech MBA-1
What is ISO?
• Quality- ISO 9001
• Environmental – ISO 14001
• Workplace Safety – AS 4801 or OHSAS 18001
• HACCP – ISO 22000
• Auditing – ISO 19011
Quality Management System

A Quality Management System is simply

documenting and implementing how
the principles of business management
identified in ISO 9001 are to be
addressed.
Principles of Quality Management
System
 Customer Focus
 Leadership
 Involvement of People
 Process approach
 System approach to Management
 Continual Improvement
 Factual Approach to Decision Making
 Mutually Beneficial Supplier Relationship
ISO 9001 Quality Management
Systems-Requirement

Scope:
Demonstrate the ability to provide product
that consistently meets customer and
applicable statuary and regulatory
requirements.
Documentation
• Quality Manual
• Documented System of policy
and objective
• Procedures
• Documents as needed to ensure
effective planning, operation &
control of processes.
• Records
Today’s Overview

• Familiarize yourself with

1 your new assignment

• Explore your new

2 environment

• Meet your new

3 colleagues
Management’s Responsibility
• Customer Focus
• Quality Policy
• Planning
• Responsibility and
Authority
• Management Review
RESOURCE MANAGEMENT
• Provision of Resources
• Human Resources
• Infrastructure
• Work Environment
Product Realization
•Planning of realization process
•Customer Related Process
•Design and Development
•Purchasing Process
•Product Realization
Measurement Analysis and Improvement

• Measurement And Monitoring

• Internal Audit
• Monitoring and measurement of
Processes
• Monitoring and Measurement of Product
• Control of Non-conforming Products
• Analysis of Data
• Continual Improvement
 Working Toward Mastery

Achieve
Achieve
Mastery
Mastery
Projects Worked On

Get
Get
Experienced
Experienced

Get
Get Familiar
Familiar

Time Spent
Doing Your Best Work

• Working from home

• Working offsite
• Technology
requirements
Case Study
• Jeremy
– His first day
– Mistakes made
– Successes achieved
– The moral of the story
Discussion
• What we can learn
from Jeremy
• Best practices
• Take-aways
Summary
• Define your challenges
– Technological as well as personal
• Set realistic expectation
– Mastery is not achieved overnight
• Keep your eye on the goal
– Mentorship programs
Resources
• <Intranet site text here>
<hyperlink here>

• <Additional reading material text here>

<hyperlink here>

• This slide deck and related resources:

<hyperlink here>
QUESTIONS?
APPENDIX