Role and Role Effectiveness

Prof. Sushama Khanna

Udai Pareek HR-LABS
EMPI Business School
03/26/11 New
Sushama Delhi
Khanna 1
 Role and Office
 Role - Position one
 Office - Position one
occupies in a social occupies in a
system hierarchical system
 Defined by the  A relational concept,
functions one performs
in response to the
expectations of the
‘significant’ members
of the system & One’s
own expectations
 Role- An obligational
concept

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 Role and Position/Office
Office/Position Role
Is based on power Is based on mutuality
relations
Has related privileges Has related privileges

Is usually hierarchical Is non-hierarchical

Is created by others Is created by others and the role

occupant
Is part of the structure Is part of the dynamics

Is evaluative Is descriptive
Some Work-Related Terms
W O R K
OFFICE ROLE JOB

FUNCTIONS

TASKS
 Organisation as a
Structure of
Offices/Positions
B
A

C D

E F H I J
G
Organisation as a System of Roles
A
I
B

F E
 Role Space Map of A
self
2. Husband
3. Son , secretary sports club
4. Personnel mannager
5. Member HRD network
6. Member gymkhana club
7. Friend

self
Adynamic
interrelations
hip between
the self and the
various roles
an individual
occupies
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 Role Set Map of A
Self (HR Manager)
1. General Manager

Members
Role Set
2. HRD Manager
3. Subordinates
4. Union leader
5. Director Personnel
6. Training Manager


a pattern of
interrelationships
between a focal role
and other roles. The
occupant’s role is in the
centre of the role set,
and all the other roles
are at various points in
the role set map.
  
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 Role Efficacy

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 Role Efficacy
 Potential effectiveness of an individual
occupying a particular role in an organization
 General sense of adequacy in a Role
 Integration of the person and the role
Role making
Role Centering
Role Linking

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 Role Efficacy – Ten
Aspects
Role Making Role Role Linking
Centering
Self-role Centrality Inter-role
integration linkage
Pro-activity Influence Helping
relationship
Creativity Personal Super-
growth ordination
Confrontation

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 Role Making
 Role making: Initiative to creatively design the role to integrate the
expectations of both others and self

 Role taking: Responding to the expectations of others

1. Self-role integration – use of special strengths of occupant in the
role
2. Pro-activity – taking an initiative to start new activity in the role,
rather than responding to other’s expectations
3. Creativity – opportunity to try new and unconventional ways
4. Confrontation – tendency to confront problems and find solutions

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 Role Centering
 How much central the role is to the organization
Centrality – how important the role is
Influence – power exercised in the role
Personal growth – opportunity for individual
to grow and develop in the role

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 Role Linking
 How the role is linked to the
organization
Inter-role linkage – Linkage of one’s role
with other roles in org., joint effort in
understanding problems, finding solutions
Helping relationship – opportunity to
receive and give help
Super-ordination – opportunity to work for
larger cause or super-ordinate goal
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 Assignment 1
 Write an essay on ‘My Role’.
 Form a pair.
 Exchange your essays with each
other.
 Analyze for 10 aspects of Role
Efficacy.

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 Assignment 2
 Take the role of a helper (peon) at
your institution and suggest ways to
increase his role efficacy.

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 Assignment 3
 Form groups of 4
 Analyze case study, ‘career comes
first.
 Present it to the whole community

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