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CHAPTER
2
Accidents and Their
Effects
Occupational Safety and Health, 8e, Global Edition Copyright © 2015 Pearson Education, Ltd.
David L. Goetsch All Rights Reserved
ACCIDENTS
CHAPTER
3
Theories of Accident
Causation
Occupational Safety and Health, 8e, Global Edition Copyright © 2015 Pearson Education, Ltd.
David L. Goetsch All Rights Reserved
Theories of Accident Causation
• The most widely known theories of accident causation
are:
• The domino theory.
• The human factors theory.
• The accident/incident theory.
• The combination theory.
1. Domino Theory of Accident
Causation
• After studying 75,000 industrial accidents, Herbert W.
Heinrich of Travelers Insurance concluded in the 1920s,
that 88% of industrial accidents are caused by unsafe
acts committed by fellow workers.
Heinrich's 10 Axioms of Industrial
Safety
Heinrich's Domino Theory
• According to Heinrich, there are five factors in the
sequence of events leading up to an accident:
Heinrich's Domino Theory
• Injuries are caused by the action of preceding factors.
• Removal of the central factor (unsafe act/hazardous
condition) negates the action of the preceding factors
and prevents accidents and injuries.
• See "Domino Theory in Practice" on textbook page 36.
2. Human Factors Theory of
Causation
• Attributes accidents to a chain of events, ultimately
caused by human error.
FIGURE 3–1 Factors that cause human errors.
Overload
• Overload - imbalance between a person's capacity at
any given time & the load that person is carrying in a
given state.
• Capacity is a product of natural ability, training, state of mind,
fatigue, stress & physical condition.
• Situational factors (level of risk, unclear instructions, etc.)
• Added environmental burdens (noise, distractions, etc.)
Inappropriate Response and
Incompatibility
• Inappropriate responses in a given situation can lead
to accidents…
• Detecting a hazardous condition, and not to correcting it.
• Removes a machine safeguard from to increase output.
• Disregarding an established safety procedure
• Workstation incompatibility - incompatibility of a
person's workstation with regard to size, force, reach,
feel & similar factors can lead to accidents and injuries.
Inappropriate Response and
Incompatibility
Inappropriate Activities
• Human error - can be the result of inappropriate
activities—such as when a person undertakes a task
that he/she doesn't know how to do.
• Such inappropriate activities can lead to accidents/injuries.
3. Accident/Incident Theory of
Causation
• An extension of the human factors theory was
developed by Dan Petersen, introducing…
• Ergonomic traps; Decision to err; Systems failures.
FIGURE 3–3 Accident/incident theory.
Accident/Incident Theory of
Causation
• Following are just some of the different ways that
systems can fail, according to Petersen's theory:
• Management does not establish a comprehensive safety
policy.
• Responsibility and authority with regard to safety are not
clearly defined.
• Safety procedures such as measurement, inspection,
correction, and investigation are ignored or given insufficient
attention.
• Employees do not receive proper orientation.
• Employees are not given sufficient safety training.
Accident/Incident Theory of
Causation
• Decision to err may be conscious, based on logic or it
may be unconscious.
• Overload, ergonomic traps, deadlines, budget factors & peer
pressure can lead to unsafe behavior.
• The "It won't happen to me" syndrome.
4. Combination Theory of Causation
• Often the cause of an accident cannot be adequately
explained by one model or theory.
• According to the combination theory, the actual cause may
combine parts of several different models.
Occupational Safety and Health
for Technologists, Engineers, and Managers
EIGHTH EDITION
CHAPTER
8
Accident
Investigation and
Reporting
Occupational Safety and Health, 8e, Global Edition Copyright © 2015 Pearson Education, Ltd.
David L. Goetsch All Rights Reserved
Reasons for Conducting Accident
Investigations
• When accidents occur in the workplace, they should be investigated.
Reasons for conducting accident investigations include:
Determine the cause so that future accidents can be prevented
Fulfill any applicable legal and/or regulatory requirements
Determine the cost of the accident
Determine compliance with applicable safety regulations
Provide information for processing workers' compensation claims
Accident report vs Accident-analysis reports
• Accident report – minor accident
• Accident-analysis reports are called for when any of the
following circumstances result from the accident:
• Death; Loss of consciousness; Professional medical treatment
beyond first aid.
• One or more days of lost work, over & above time lost beyond
the day of the accident.
• Modifications to the injured employee's work duties, beyond
those that might occur on the day of the injury.
When to Investigate – “ASAP”
• All accidents, no matter how small, should be
investigated, and a near-miss should be treated like an
accident.
• As soon as all emergency procedures have been accomplished,
accident investigation should begin.
• Waiting too long can harm the results.
• Immediate investigations are more likely to produce
accurate information.
• An immediate investigation is evidence of management's
commitment to preventing future accidents.
What to Investigate
• The purpose of an accident investigation is to collect
facts—not to find fault.
• Causes of the accident should be the primary focus.
• As you investigate, don't put the emphasis on
identifying who could be blamed for the accident.
Who Should Investigate
• In some companies, the supervisor of the injured worker
conducts the investigation.
• In others, a safety & health professional performs the job.
• Some companies form an investigative team.
• Others bring in outside specialists.
• Some factors considered in deciding how to approach accident
investigations include:
• Size of the company.
• Structure of the company's safety & health program.
• Type, seriousness & technical complexity of the accident.
• Number of times that similar accidents have occurred.
• Company's management philosophy & commitment to safety & health.
Conducting the Investigation
• Five steps to follow in conducting an accident
investigation
Interviewing Witnesses – When to
Interview
• Interviews should begin as soon as the witness list has
been compiled and proceed expeditiously.
• Recollections will be best right after the accident.
• Immediacy avoids the possibility of witnesses comparing
notes and, as a result, changing their stories.
• Witnesses should be interviewed individually and
separately, preferably before they have talked to
each other.
Interviewing Witnesses – Where to
Interview
• The best place is at the accident scene—if not
possible, in a private setting elsewhere.
• It is important to ensure distractions are removed, and
interruptions guarded against.
• It is also important to select a neutral location in which
witnesses will feel comfortable.
Interviewing Witnesses – How to
Interview
• Put the witness at ease and to listen.
• What is said; How it is said; What is not said.
• Phrase questions in an open-ended format.
• Don't lead witnesses with your questions or influence them
with gestures, facial expressions, tone of voice, or any other
form of nonverbal communication.
Following Up an Accident Investigation
• It is important to follow up quickly once an accident investigation has
been completed. Follow-up steps once an accident investigation is
complete include the following:
Write the accident report (explained later in this chapter)
Develop a plan for corrective action
Implement the corrective-action plan
Monitor and evaluate the effectiveness of corrective actions
Adjust as necessary to ensure the cause of the accident has been eliminated
Reporting Accidents
• An accident investigation should culminate in a
comprehensive accident report.
• To record the findings of the accident investigation, cause(s)
of the accident, and recommendations for corrective action.
Why Some Accidents Are Not
Reported
• There are several reasons accidents go unreported: