Escolar Documentos
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{elf-Assessment . . . hat is it?
u A ³results-oriented´ review
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u Customers/competitors drive need to
change
u Keep pace with changes in industry
u Maintain a leadership position
u Enhance organizational learning
u Align actions with organization¶s values
u Keep the organization healthy
u Improve performance
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Are e Making Progress?
Are e Making Progress as Leaders?
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u [etermine effectiveness of your
communication of strategies, goals,
and messages
u Focus improvement and communication
u Measure trust
u Customizable
u Compare results
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u Online self-assessment tool
u Based on the Organizational Profile
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u Preface to the Criteria
u A series of questions to help you identify
± 6he key influences on your
organization
± 6he key challenges your organization
faces
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Organizational Profile
u Purpose:
± [escribe what is relevant and important
± Ensure common understanding
± Guide selection of information/data
± Identify gaps/lack of deployment
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u Organizational [escription
± Organizational Environment
± Organizational Relationships
u Organizational Challenges
± Competitive Environment
± {trategic Challenges
± Performance Improvement {ystem
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u Baldrige Examiners
u Conferences
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u 6hree Criteria booklets
u Are e Making Progress?
u Are e Making Progress as Leaders?
u e-Baldrige
u Getting {tarted brochure
u Customer {ervice:
(3 d 5-á 3, nqp@nist.gov
u eb site: www.baldrige.nist.gov