STRESS MANAGEMENT

Presented by: Abhisek Mukherjee Shewta Shree Sushant Pratap Singh Jadon Amit Prajapati Prem Amin Manjeet Kumar Shams Tabrez

INTRODUCTION

Stress is our bodys physical, mental & chemical reactions. In today's changing and competitive work environment stress level is increasing both in the workers as well as managers. As a result of this work stress, more and more managers are showing signs of chronic fatigue and burn out. Research has concluded that stressed out managers are not good for their companies and shareholders. Stress is a problem in almost all the countries of the world.

DEFINITION

Stress is defined as an adaptive response to an external situation that results in physical, psychological and behavioral deviations for organizational participants. IN OTHER WORDS Stress is a dynamic condition in which an individual is confronted with an opportunity, constraint or demand related to what he or she desires and for which the outcomes is perceived to be both uncertain and important.

ACCORDING TO IVANCEVICH AND MATTERSON

Stress is the interaction of the individual with the environment. It is an adaptive response mediated by individual differences or psychological process, that is a consequence any external action, situation or event that places excessive psychological or physical demands upon a person.

ACCORDING TO BEEHR AND NEWMAN

Job stress is a condition arising from the interaction of the people and their jobs, and characterized by changes within people that force them to deviate from their normal functioning.

NATURE OF STRESS

Stress is a neutral word Stress is associated with constraints and demand

Two conditions are necessary for potential stress to become actual stress I) uncertainty over the outcome II) outcome must be important

Stress is not simply anxiety Stress should also be differentiated from nervous tension The term burnout is also closely associated with stress.

LEVELS OF STRESS

EUSTRESS

DISTRESS

EUSTRESS :Eustress is the healthy, positive and developmental stress response. It denotes the presence of optimum solution of stress in an individual

DISTRESS :Distress is the unhealthy and negative stress response. It denotes the response of high level of stress in an individual which affects his performance and efficiency.

HIGH

LOW LAW STRESS OPTIMUM STRESS HIGH STRESS

( STRESS LEVEL AND CONSEQUENCES)

S E BE

ESS LE ELS I I S S

L B P L E

ESS /

P I I I I E E EP I I E E

S Y

ESS

I EX

ESS S I

Y XIE Y E S ESS I E ISI E ESS B J E E

I I ELESS ESS I P Y L I L PE I L I P YSI L I I L I I I Y PE F E L PE F S LL E L E I PE F

L E E

E E L

P PE F I S I PSY ILL ESS

E L

EFFE

SOURCE OF STRESS
INDIVIDUAL STRESSORS Life & career changes personality type Role character

ORGANISATIONAL STRESSORS Organizational policies Organization structure Organizational processes Physical condition INDIVIDUAL STRESS

EXTRA ORGANISATIONAL STRESSORS Political factor Economical factor Technological factor

GROUP STRESSORS Group cohesiveness Social support Conflict

INDIVIDUAL STRESSORS

Life and career changes For Example:(I) in common life. (II) Fresher in jobs.

ROLE CHARACTERISTICS

CONTD.

Personality type:- Personality characteristics divide into two major category.

Type A Is always moving Walks rapidly Eats rapidly Is impatient Does two things at a time Measures success by quantity Is aggressive Is competitive Feels the pressure Type B Is never in hurry Is patient Does not brag Plays for fun, not for win Relaxes without guilt Is mild mannered Has no pressing deadlines

ORGANIZATIONAL STRESSORS

Organizational policies.:For example: Strike at Hero Honda

CONTD.

Organization structure.

CONTD.

Organization processes:-

CONTD.

Physical conditions.
For example: in factory.

GROUP STRESSORS
Lack of Group cohesiveness:Example: between employee. Lack of social support:

Example: Poor family in a society.

Conflict:Example: people working in the organization are prone to conflict.

LACK OF GROUP COHESIVENESS:E AMPLE: ETWEEN EMPLO EE.

LACK OF SOCIAL SUPPORT:FOR E AMPLE: POOR FAMIL IN A SOCIET

Conflict:Example: people working in the organization are prone to conflict

EXTRA ORGANIZATIONAL STRESSORS

Political factors:Example: Uncertainty in Iran

Technological factor Example: change in technology. Economic condition Example: Great depression of 1930s

Political factors:Example: Uncertainty in Iran

Technological factor: Example: change in technology.

Economic condition : Example: Great depression of 1930s

CONSEQUENCES OF STRESS

CONSEQUENCES FOR THE INDIVIDUAL

CONSEQUENCES FOR THE FAMIL

CONSEQUENCES TO ORGANIZATION

PH SIOLOGICAL S MPTOMS

PS CHOLOGICAL S MPTOMS

EHAVIOURAL S MPTOMS

CONSEQUENCES FOR INDIVIDUAL

1.

Physiological symptoms

Stress Anxiety Depression

2. 3.

Psychological symptoms ehavioural symptoms Under eating or over eating, sleeplessness, increased smoking & drinking, drug abuse.

CONSEQENCES FOR THE FAMILY

Spouse & child abuse, Alienation from family members Divorce Discharging parental responsibilities

CONSEQUENCES FOR ORGANIZATION

Low performance and productivity High rate of absenteeism and turnover Loss of customers due to poor attitude of workers Increased alienation from the job Destructive and aggressive behavior resulting in strikes

COPING STRATEGIES FOR STRESS

Individual coping approaches:

Knowledge about stress

Physiological fitness

Time management

Assertiveness

Social support network

Readjust life goals

Relaxation techniques

Plan your life in advance

Organizational coping approaches:

Selection and placement

Goal setting

Improved communication

Redesigning jobs

Participative decision making

Building teamwork

Personal wellness programmes

THANK YOU