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By :

Prof. Amit Kumar


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Global Business Management

Importance of this course


A student pursuing management education from IILMGraduate School of Management, for example may find himself or herself placed in a firm located in a totally different country. Knowledge about international business keeps the youngster mentally prepared to accept assignment in an alien environment. Forewarning is definitely forearming, for the fresh management graduate.

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Global Business Management

Course: International Business Management


1. Globalization
2. Global Trade & Theory 3. Global Technological Environment 4. Global Economic Environment 5. Global Political-Legal Environment 6. Foreign Direct Investments 7. Regional Economic Integration 8. Strategy and Structure of International Business

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Global Business Management

Globalization

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Global Business Management

Globalization

Contents
What is Globalization? Globalization of Markets Phases of Market Globalization Drivers of Market Globalization Internationalization of Firms Value Chain Globalization of Production Emergence of Global Economy Ripple Effect of Globalization Routes of Globalization Case-Study: Arrow & Apparel Industry Presentation: Latest Global Happenings (See Name-Lists) Case-Study: Going Global and Taking Charges-The Road Ahead for Indian Manager
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Global Business Management

Globalization

What is Globalization?

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Global Business Management

Globalization

Introduction: International Business


International business may be understood as those business transactions that involve the crossing of national boundaries. Globalization is synonymously used with international business. What essentially happens in Globalization is the economic integration among countries across the globe. People often use the term global village, that does not mean that there is complete fusion among all the countries.

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Global Business Management

Globalization

What is Globalization?
A fundamental shift is occurring in the world economy.

National Economy

A Shift From

Integrated Global Economy

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Global Business Management

Globalization

What is Globalization?
Characteristics of National Economy: Self contained entities Isolated from each other
By barriers to cross-border trade & investment By distance, time-zones and languages By national differences in government regulation. Culture and business system
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National Economy

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Globalization

What is Globalization?
Characteristics of Global Economy: Barriers to cross-border trade & investment declining Perceived distance is shrinking due to advance in transportation & telecommunication technology Material culture is starting all over world.

Global Economy

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Death of Distance
In their own way, globalization and technological advances are resulting in the death of distance.
In this time Period Fastest transportation was via.. Human-powered ships & horse-drawn carriages Steamships Steam Locomotive Trains Motor Vehicles Propeller airplane Jet aircraft
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At a speed of. 10 miles per hour 36 miles per hour 65 miles per hour 75 miles per hour 300-400 miles per hour 500-700 miles per hour
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1500 to 1840s 1850 to 1900 Early 1900s to Today


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Global Business Management

Globalization

What is Globalization?
A fundamental shift is occurring in the world economy.

National Economy

A Shift From

Integrated Global Economy

Process by which this shift occurs is commonly referred as Globalization.


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Effect of Globalization
In this integrated, interdependent economy, an American might drive to work in a car designed in Germany that was assembled in Mexico by DaimlerChrysler from components made in the United States and Japan that were fabricated from Korean steel and Malaysian rubber. She may filled the car with gasoline at a BP service station by British multinational. The gasoline could have been made from oil pumped out of a well off the coast of Africa by a French oil company that transported in to the US in a ship owned by a Greek shipping line. While driving to work, she might talk to her stockbroker on a Nokia cell phone that was designed in Finland and so on..
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Globalization

What is Globalization?
Globalization refers to the shift towards a more integrated and interdependent world economy.

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Facets of Globalization

Globalization has several facets, including Globalization of Markets & Globalization of Production.

Globalization Of Markets

Globalization Of Production

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Globalization of Markets
The Globalization of markets refers to the merging of historically distinct and separate national markets into one huge global marketplace. The falling barriers to cross-border trade have made it easies to sell internationally.

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Globalization of Markets

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Globalization of Markets
Consumer products such as Citigroup credit cards, Coca-Cola soft drinks, Sony Play station video games, McDonalds Hamburgers and Starbucks coffee.by offering the same product worldwide, these companies help to create a global market.

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Globalization of Markets
Most global markets currently are not markets for consumer products- where national differences in tastes and preferences are still often important enough to act as a brake on globalization- but markets for industrial goods and materials that serve a universal need the world over.

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Globalization of Markets
These include the markets for commodities such as aluminum, oil and wheat; market for industrial products such as microprocessor, DRAM, commercial a jet airlines; market for computer software and market for financial assets from U.S Treasury bills to Eurobonds and Futures on the Nikki index.

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Globalization of Markets
In many global markets, the same firms frequently confront each other as competitors in nation after nation.
Coca-Colas Rivalry with PepsiCo Fords Rivalry with Toyota Boeings Rivalry with Airbus Caterpillars Rivalry with Komatsu Sony, Nintendo and Microsoft

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Phases of Market Globalization


Since the 1800, we can identify four distinct phases in the evolution of market globalization.
Phase of Globalization Period Triggers Key Characteristics

First Phase

1830 to late 1900s, Peaking in 1880

Introduction of railroads & ocean transport

Rise of manufacturing: cross-border trade of commodities, Largely by trading companies

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Phases of Market Globalization


In first phase, Invention of the telegraph and telephone in the late 1800s facilitated information flows between and within nations, greatly efforts to manage companies supply chain.

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Phases of Market Globalization


Since the 1800, we can identify four distinct phases in the evolution of market globalization.
Phase of Globalization Period Triggers Key Characteristics

Second Phase

1900 to 1930s

Rise of Electricity and steel production

Emergence & dominance of early MNEs (primarily European & North American) in manufacturing, extractive and agricultural industries
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Phases of Market Globalization


Second phase reached its height just before the Great Depression, a worldwide economic downturn that began in 1929. Europes colonization of countries in Asia, Africa and Middle East led to the establishment of some of the earliest subsidiaries of multinational firms like BASF, BP, Nestle, Shell & Siemens.

In the years before WW-I (pre-1914), many firms were already operating globally. The Italian manufacturer Fiat supplied vehicles to nations on both sides of the war.

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Globalization

Phases of Market Globalization


Since the 1800, we can identify four distinct phases in the evolution of market globalization.
Phase of Globalization Period Triggers Formation of GATT; conclusion of WW-II; Marshall Plan to reconstruct Europe Key Characteristics

Third Phase

1930 to 1970s

Western countries to gradually reduce barriers to trade; rise of MNCs, crossborder trade of branded products & flow of money paralleling the development of global capital markets
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Phases of Market Globalization


Third phase began after WW-II. At the wars end, in 1945, substantial pent-up demand existed for consumer products, as well as input goods to rebuild Europe and Japan. The US was least harmed by war and became the worlds dominant economy.

Several industrialized countries including GB, Australia & US, sought to reduce barriers. The result of this effort was the GATT formation in 1947. In 1960s, recovered from WW-II, MNEs in Europe & Japan began to challenge the global dominance of US MNEs.
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Phases of Market Globalization


Since the 1800, we can identify four distinct phases in the evolution of market globalization.
Phase of Globalization Period Triggers Radical advances in information, communication, manufacturing; privatization of MNEs and economic reforms emerging country Key Characteristics Unprecedented rate of growth in global trade of products, services and capital; focus on emerging markets for export, FDI and sourcing activities; participation in international business of SMEs
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Fourth Phase

1980s to present

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Phases of Market Globalization


Fourth phase is the current phase of globalization. The 1980s witnessed huge increase in FDI, specially in capital and technology intensive sectors. Mergers of major firms, GM acquired Saab in Sweden, Ford acquire Mazda in Japan and Daimler Benz bought Chrysler in the United States. Multinational firms began to seek cost advantages by locating factories in developing countries with low labor costs.
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Globalization

Drivers of Market Globalization The term drivers refers to the global forces that have
fueled the process of globalization. These global factors have acted as catalyst that have contributed to the growth of international business.

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Declining Trade and Investment Barriers Technological Change Emergence of Global Institutions Integration of World Financial Markets
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Drivers of Market Globalization


1.

Declining Trade and Investment Barriers


The economic liberalization in India-1991, refers to ongoing reforms in India. After Independence in 1947, India adhered to socialist policies. The extensive regulation was sarcastically dubbed as the "License Raj"; the slow growth rate was named the "Hindu rate of growth". In the 1980s, the Prime Minister Rajiv Gandhi initiated some reforms. His government was blocked by politics. In 1991, the government of P. V. Narasimha Rao and his finance minister Manmohan Singh started breakthrough reforms (proposed LPG). Declining trade and investment barriers (by government) have vastly contributed to globalization.
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Drivers of Market Globalization


2.

Technological Change
Most powerful instrument that triggered globalization is technology. Technology is expanding, especially in: Microprocessors and Telecommunication Internet and World Wide Web Transportation Technology Thus we find that telecommunications is creating a global audience and transport is creating a global village. From Delhi to Beijing to Boston ordinary people watching MTV, wearing Levis jeans and listening to i-pods as they commute to work.

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Drivers of Market Globalization


2. Technological Change (cont)

Microprocessors and Telecommunication


Single most important innovation of this century has been the microchip enabling the explosive growth of high-power, low-cost computing, enabling huge amounts of information to be processes by individual and firms. This has been accompanied by developments in satellite, optical fiber and wireless technologies resulting in communication revolution.

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Drivers of Market Globalization


2.

Technological Change (cont)

Internet and World Wide Web


In 1990 there were less than 1 million users of internet. The number had gone up to 655 million by 2002 and 1.12 billion users by 2005. The internet and world wide web are the information backbone of the global economy. The value of web-based transaction rose to $657 billion in 2000 from virtually nothing in 1994, to $6.8 trillion by 2004. These transactions include both business to business and B2C or e-commerce.

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Drivers of Market Globalization


2.

Technological Change (cont)

Transportation Technology
Several major innovation in transportation technology since World War-II, are development of commercial jet aircraft and super-freighter, and Introduction of containerization, which simplifies transshipment from one mode of transport to another and lowering the cost of shipping goods over long distances. There has also been an increase in the share of cargo traveling by air as a result of improvements in air travel..

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Drivers of Market Globalization


3. Emergence of Global Institutions
Trading block, WTO (and its predecessor the GATT) seeks to promote international business by removing trade and investment barriers. The United Nations, along with its associated financial institutions (World Bank, IMF), is committed to preserving world peace through international cooperation and collective security. Regional trading blocks (EU, NAFTA, ASEAN) are adding to the pace of globalization

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North American Free Trade Agreement

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Drivers of Market Globalization


4. Integration of World Financial Markets
Integration of world financial markets makes it possible for internationally active firms to raise capitals, borrow funds and engage in foreign currency transactions.

Financial services firms follow their customers to foreign markets. Funds can be transferred between buyers and suppliers, through a network of international commercial banks i.e. SWIFT. .
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Drivers of Market Globalization


4. Integration of World Financial Markets

Connecting 7,800 financial institutions in some 200 countries, SWIFT facilitates the exchange of financial transaction. Globalization of finance contributes to firms ability to develop and operate world-scale production and marketing operations.

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Internationalization of Firms Value Chain


Stages in the Firms Value Chain
R&D Procurement (Sourcing) Manufacturing Marketing Distribution Sales & Services

Each value-adding activity is subject to internationalization; that is, it can be performed abroad instead of at home.
The most typical reasons for locating value-chain activities in particular countries are to reduce the costs of R&D and production or to gain closer access to customers.
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Internationalization of Firms Value Chain


Stages in the Firms Value Chain
R&D Procurement (Sourcing) Manufacturing Marketing Distribution Sales & Services

The pharmaceutical firm Pfizer conducts R&D in Singapore, Japan and other countries to gain access to scientific talent or collaborate with local partner firms.

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Internationalization of Firms Value Chain


Stages in the Firms Value Chain
R&D Procurement (Sourcing) Manufacturing Marketing Distribution Sales & Services

Office furniture manufacturer Steelcase sources low-cost parts from suppliers in China and Mexico. Dell has business processes such as data entry, call centers and payroll processing performed in India.
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Internationalization of Firms Value Chain


Stages in the Firms Value Chain
R&D Procurement (Sourcing) Manufacturing Marketing Distribution Sales & Services

Genzyme Crop. Does much of the manufacturing and testing of its surgical and diagnostic products in Germany, Switzerland and the UK. Renault produces cars via low-cost factories in eastern Europe.
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Internationalization of Firms Value Chain


Stages in the Firms Value Chain
R&D Procurement (Sourcing) Manufacturing Marketing Distribution Sales & Services

BMW and Honda locate marketing subsidiaries in the US to more effectively target their vehicles to the huge US market. Carrefour and Barclays Bank establish worldwide networks of stores and offices to be near their customers.
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Internationalization of Firms Value Chain


Stages in the Firms Value Chain
R&D Procurement (Sourcing) Manufacturing Marketing Distribution Sales & Services

Wolverine World Wide, marketers of popular shoe brands ( e.g. Hush Puppies, Bates), contracts with independent retail stores abroad to reach its customers.

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Internationalization of Firms Value Chain


Stages in the Firms Value Chain
R&D Procurement (Sourcing) Manufacturing Marketing Distribution Sales & Services

Direct sales company such as Amway and Avon employ their own independent sales office in China, Mexico and elsewhere, in order to reach end-users. Toyota maintains sales & customer service operations abroad in order to meet customer requirements more effectively.
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Globalization of Production
GOP refers to the sourcing of goods & services from locations around the globe to take advantage of national differences in the cost and quality of factor of production (such as labor, energy, land and capital).

By doing this, companies hope to lower their overall cost structure and improve the quality or functionality of their product offerings, thereby allowing them to compete more effectively.

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Globalization of Production
Consider the Boeing Companys commercial jet airlines, the 777. Eight Japanese suppliers make parts of the fuselage, doors and wings; a supplier in Singapore makes the doors for the nose landing gear; three suppliers in Italy manufacture wing flaps; and so on.

In total, some 30% of the 777, by value, is built by foreign companies/ suppliers who are best in the world at their particular activity. For the next jet airlines 787, Boeing is pushing this trend even further, with some 65% of the total value to be outsourced.
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Globalization of Production

Outsourcing of production also increase the chance that it will win orders from airlines based in that country than its global rival, Airbus Industry.

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Globalization of Production
Another, Consider the IBM ThinkPad X31 laptop computer.
This product was designed in the US by IBM engineers because IBM believed that was the best location in the world to do basic design work. The case, keyboard, and hard drive were made in Thailand; the display screen and memory were made in South Korea; built-in wireless card was made in Malaysia; and microprocessor in the US.

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In each case, these components were manufactured in the optimal location given an assessment of production costs and transportation costs. These components were shipped to Mexico, where the product was assembled, before being shipped to US for final sale.
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Ripple Effects of Globalization


Effects of globalization are varied, ranging from cultural degradation to the fear of loss of sovereignty. We focus on the effects of internationalization on management, Jobs, wages, child labor, women and lastly, developing countries.
Management Developing Countries Jobs

GLOBALIZATION Child Labor Women at the Workplace


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Wages

Global Business Management

Globalization

Routes of Globalization
High

The usual routes of globalizations are exports and imports, use of assets, performance of services..
Direct Investment

Use of Assets Tourism & Transportation

Performance of Services

Foreign Investment
Low Low
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Exports & Imports Presence in Foreign Markets


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High
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Routes of Globalization
Exports and Imports
Exports & Imports do not take place only in tangible goods, but also include services such as those provided by international airlines, hotels, cruise
Export of Goods & Services as a percentage of GDP
Country Netherlands Germany Canada France UK Brazil India Japan US
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% of GDP 74.7 38.5 37.1 27.9 24.2 17.7 16.6 14.3 9.8 Source: World Development Report, 2006
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Routes of Globalization
Tourism & Transportation Tourism & Transportation are the routes of globalization for such industries as shipping, airlines, hotel and travel agency. Some countries, Greece and Thailand for example, depend on international tourism and transportation for employment, profit and foreign exchange earnings. Similarly, in recent years the US has earned more from foreign tourism than from its exports of agricultural goods.

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Routes of Globalization
Use of Assets

Licensing & Franchising are the modes which facilitate companies to allow others to use their assets.

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Routes of Globalization
Use of Assets (Licensing) Under a License Agreement, one firm permits another to use its intellectual property for compensation called royalty, as it happened between Arrow Company and Arvind Clothing Ltd. The firm that makes the offer is the licensor and the recipient firm is act as the licensee. The property licensed generally includes such assets as patent, trademarks, copyrights, trade-secrets, technical know-how, business skills.

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Routes of Globalization
Use of Assets (Licensing) Few disadvantages of licensing are: Possible loss of quality control Risk of technology being stolen Licensing fees are likely to be lower than FDI profits. Possible loss of opportunity to enter the licensees market with FDI later.

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Routes of Globalization
Use of Assets (Franchising) Franchising which involves the granting of right by a parent company (franchiser) to another (franchisee) to do business in a prescribed manner. This right can take the form of selling the franchisers products, using its name, production and marketing techniques or using its general business approach.

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Routes of Globalization
Use of Assets (Franchising) Franchising is adaptable to the international arena, and with some minor adjustments for the local market, it can result in a highly profitable business. In fast foods- McDonalds, In Hotel business-Le Meridian, and others like Midas, GE and Coca-Cola.

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Routes of Globalization
Use of Assets (Franchising)

Franchising agreement typically involves the payment of a fee upfront and then a percentage on sales. In return, the franchiser provides assistance, and in some instances, may require the purchase of goods or supplies to ensure the same quality of goods and services worldwide.

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Routes of Globalization
Performance of Services (Turnkey Operations) International businesses earn money in the form of fees for service rendered. This is true in banking, insurance, rentals, engineering, management services. Turnkey Operations are typical modes for earning such fees. Here, the company contracts with a foreign entity to design and build an entire operations. On completion, the operation is handed over to the owner who can use the facilities straightway.
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Routes of Globalization
Performance of Services (Turnkey Operations) The Italian company, Fiat, for example constructed a complete automobile plant in the Russia under this type of agreement. Tata Consulting engineers, India, are specialists in executing turnkey projects. like, 3*60 MW hydro-electric project in Iran,180 room hotel project in Yemen etc.

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Routes of Globalization
Performance of Services( Management Contracts) Companies also earn fees through management contracts - arrangements in which one firm contracts with a foreign corporation or government to manage an entire project or undertaking for a specific period. Most management contracts provide for training of local personnel who will eventually take over the management responsibilities.

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Routes of Globalization
Performance of Services( Management Contracts) An example, Disney receives management fees from managing theme parks in France & Japan. For a ten-year period(1969-79), Citibank had lent its managerial expertise to Grindlays Bank.

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Routes of Globalization
Direct Investment (Joint Venture)
A direct investment is one that allows the investor a controlling interest in a foreign company. FDI is another name for direct investment. FDI may take the form of a joint venture or a wholly owned subsidiary. Joint Venture is a shared ownership in a foreign business. Generally, the venture is 50-50 ownership in which there are two parties, each of which holds a 50 % ownership stake and contributes a team of managers to share operating control.

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Routes of Globalization
Direct Investment (Joint Venture)

Fuji-Xerox is one of the most enduring and successful joint ventures between two companies of different countries. There are 868 Indian joint ventures abroad, out of which 286 are in operations. Joint venture works well if an international business finds a right local partner.

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Routes of Globalization
Direct Investment (Joint Venture: Advantages) A local partner can provide competent management to the venture. If the host country requires local participation in the equity, wholly owned subsidiary will not help. The local partner understand the culture of the local market. An international business takes years to acquire such knowledge if it enters a foreign market through wholly owned subsidiary. Sometimes, another name for joint venture is being used as strategic alliances.
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Routes of Globalization
Direct Investment (Joint Venture: Disadvantages) A foreign firms apprehension about a local partners interference in managerial decisions and actions. Likely increase in political risk, if a wrong partner is selected. Transfer pricing on products or components bought from or sold to related companies triggers conflict.

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Routes of Globalization
Direct Investment (Wholly Owned Subsidiary)
A wholly owned subsidiary can be set up in a foreign market in either of two ways: the company can set up a totally new operation or can acquire an established firm and use the firm to promote its product. The subsidiary that is established starting from the ground up is called Greenfield investment. Compared to Greenfield investment, a cross-border Acquisition has a number of benefits. First, acquisition is quicker than establishing a firm. Second, it takes less time to gain a presence. In a wholly owned subsidiary, the company owns 100 % of the equity.
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Routes of Globalization
Portfolio Investment Portfolio investment represents a non-controlling interest, return-motivated interest in a company, or a loan to another company. Purchase of debt securities, bonds, interestbearing bank accounts and the like are typical examples of portfolio investment. They do not offer voting rights or any form of control over a firm. Foreign portfolio investments are important for most international businesses. They use such investments primarily for short-term financial gains.
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Evolution of International Business


Discussion Questions
1. Discussion on latest Dragon Multinational, Micromultinational, The Born Globals, Global Niche Players. 2. Trace the evolution of international business. 3. The study of international business is fine if you are going to work in an MNC, but it has no relevance for individuals who are going to work in small firms. Evaluate the statement. 4. What do you believe makes foreign business activities more complex than purely domestic ones?
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Question- Class Test


Discuss critically:

In one sense, international marketing does not differ from domestic marketing; international marketing involves the same basic marketing tools, concepts, techniques and know-how. Differences arise in terms of the applications of these fundamental domestic marketing practices to international markets which are characterized by complex environmental differences, enhanced risks and operational complexities.
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