360 DEGREE FEEDBACK

WHAT IS 360 FEEDBACK?

f360

feedback/multi rater feedback is the assessment of employees by supervisors, subordinates, peers, and in some cases customers. Opinions are gathered from you, your manager, your peers and your staff

fMultidimensional:

fDevelopmental: A critical supplement to goal-

based performance assessment for leader-managers

WHY? BENEFITS OF 360FEEDBACK

fA more balanced view of individual performance -

everyone who interacts with you

fPowerful - more likely to prompt behavior change,

where required
fReveals unique information not captured through

day to day interactions (reflection)

fSource of reliable feedback for managers - a

census, not a sample

WHY? BENEFITS OF 360FEEDBACK

fInformative - tells you what other people want

from you

fDevelopment focused - a self directed learning

tool Brings Values and Leadership Capabilities to life and complements goal based performance requirements in the Business Plan

360 FEEDBACK: KEY POINTS TO NOTE

fNot you - how people perceive you fPerceptions determine interactions fLook at negatives and positives fImprovement and development is the key

HOW IT WORKS
Likert Scale Open-Ended Questions Distribution Collection

PROBLEMS WITH SURVEYS

Performance Appraisals Individual Appraisals Boycott of Survey