Coaching Toolkit

Coaching
Thoughts and Models For the Development of a Coaching Practice
1. Introduction
(Framework)
1.1 Coaching A Definition
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A conversation that inspires and equip someone to create a life/career/circumstances that will have purpose and meaning for them.
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1.2 The Three Pilars of Coaching

Direction and Meaning
Sustainable Ecology
Disciplined Implementation
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1.3 Unpacking The Three Pillars
Clarity
Purpose and Vision
= Direction and Meaning
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Focused Planning
Pacing Action
= Disciplined Implementation
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Life Long Learning
+ = Relationships and Support
Sustainable Ecology
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2. Competencies
(The Competencies a Coach Transfers In the Helping Relationship)
PROCESS ELEMENT Direction and Meaning
FOCUS AREA Clarity
COMPETENCY Mindful Living
COMPETENCY DESCRIPTION Practicing mindful interaction , eating , exercising , thinking Develop desired outcomes for life , work and relationships Align desired values with values in action Setting achievable outcomes that are aligned with personal ecology Conducting a total mind and life sweep Categorising , scheduling projects and actions Systematically executing action steps and recording outcomes Setting up an independent review system and taking corrective action while implementing
Purpose and Vision
Visioning
Vales Alignment SMART Goal Setting
Disciplined Implementation
Focused Planning
De - cluttering Planning
Reference And Review Pacing Action System ( For Tenacious Implementation ) Reflecting While Doing
PROCESS STEP Sustainable Ecology
FOCUS AREA Relationships
COMPETENCY Self-Awareness
COMPETENCY DESCRIPTION Have a healthy awareness of self, perceptual framework, ability, and impact on others Establishing and maintaining meaningful relations through balanced Influencing people and interaction, positive situations towards win -win expectations and actions outcomes Maintaining a set of beliefs that outcomes can be positive - moving away from Systematically establishing leant helplessness relationships that will support life purpose and Identifying and direction implementinglearning and growth interventions that will support attainment of purpose and direction
Emotional And Social Intelligence Positive Influence Positive Outcome Expectations Professional And Personal Relationship Building Learning And Growing Life Long Learning Orientation
3. Interventions
(Implementing the Roadmap Tools, Tips and Techniques)
Description Relevant quote Concept/Framework Tools, Techniques Template
Icon
The Global Roadmap

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Getting there Disciplined Implementat ion Start with the end in mind Purpose and Meaning
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Prepare the environmen t Sustainabl e Ecology
Meaning and Direction I Gaining clarity . I Visioning I . I. Values alignment I I I . Goal Setting V
3.1 Gaining Clarity

Let Silence do the Heavy Lifting Susan Scott
Mindfulness is paying attention to your life, here and now, with kindness and curiosity
Dr. Amy Saltzman, Stanford
Mindfulness Research
In a randomized controlled trial conducted by Maria Napoli, Ph.D., first, second, and third graders who participated in a biweekly, 12session integrative program of mindfulness and relaxation showed significant increases in attention and social skills and decreases in test anxiety and ADHD behaviours.
Napoli, M. Mindfulness Training for Elementary School Students: The Attention Academy Journal of Applied School Psychology (2005) Vol. 21(1)
Mindfulness Research
A study conducted by Amy Saltzman, M.D., in collaboration with the Department of Psychology at Stanford, with 4th7th graders and their parents, showed that after 1 hour of mindfulness training for 8 consecutive weeks the children demonstrated increased ability to orient their attention, as measured by the Attention Network Task, and decreased anxiety

Goldin, P., Saltzman, A., Jha, A. Mindfulness Meditation Training in Families ABCT conference abstract (2008)
Mindfulness Exercise
I. This is an easy mindfulness exercise that you can do anytime throughout the day. Check your watch and note the time. For the next 60 seconds your task is to focus all your attention on your breathing. Its just for one minute, but it can seem like an eternity. Leave your eyes open and breathe normally. Be ready to catch your mind from wandering off (because it will) and return your attention to your breath whenever it does so. II. Keep in mind that this mindfulness exercise is not a contest or a personal challenge. You cant fail at this exercise, you can only experience it. III. Use this exercise many times throughout the day to restore your mind to the present moment and to restore your your client Hint: Do this with mind to clarity and peace.
Mindful Eating
I. This mindfulness activity is definitely the tastiest of them all! It involves nothing more than eating a meal II. No gobbling! Eat slowly and deliberately. Mindful eating means paying full attention to each piece of food you select to eat, how it looks, how it smells, how you cut the food, the muscles you use to raise it to your mouth, the texture and taste of the food as you chew it slowly. Be absorbed by the experience III. This is a meditation on the present moment, and the present moment consists of you eating a meal...nothing more. If your mind wanders off, then bring your attention back to the experience of eating. Be with the moment throughout your mindful meal. Hint: Take your client out for dinner
Mindful Listening
I. When was the last time you REALLY listened to the sounds that are taking place around you? II. Much like the noise inside your mind, external noises often go unnoticed. The noise in your mind and the noises in the world around you both form an invisible backdrop to your entire life III. Stop and notice some of the sounds around you right now...the sound of the computer humming away under your desk. The car that passes by in the distance. The sound of the television in the next room. The birds outside. All these sounds present you with an excellent opportunity to experience the serenity that comes from mindful listening
Hint: Do this with your client
Mindful Walking
I.
II. The same principles apply to mindful walking as they do to mindful listening and eating. In this mindful activity, you simply bring your full attention to the simple act of walking III. With this mindfulness technique, you become consciously aware of and absorbed in the movement of your body as you walk IV. Concentrate on the feel of the ground under your feet, or your breathing as you travel. Observe what is going on around you in the world, you dont have to try and ignore or blot out anything. Just observe everything that you experience, staying in the present moment as you do so. If thoughts pop up, just let them go and return your awareness to the walk.
Mindfulness Log
Day & Date Mindful Eating Mindful Walking Mindful Listening Mindful Morning Routine
3.2 Developing Vision

Meaning and Direction I Gaining clarity . I. Visioning I I. Values alignment I I I . Goal Setting V
Our unresolved (inner) conflicts will come to meet us as fate Carl Gustav Jung
Writing your Eulogy

I. Imagine that you are at your own funeral. You're listening to what your loved ones are saying about you: the good stuff (and the not so good), the dreams, the aspirations, the things that you were connected to, the things that meant a lot to you. Perhaps they mention the things that you didn't get to do, or the opportunities that were lost
II. Take 45 minutes to write up your eulogy. Be honest. What are the core values and the achievements that you would like to be remembered for? If you are finding this process difficult, you can spend time on it III. Sometime after you have completed the eulogy, reflect on your experience of the exercise. Ask yourself what you learnt from writing it IV. Next, consider whether the values you listed are really yours and not someone else's (e.g., what you think they should be). Settle on the values that feel most real to you V. Finally, think about how you can turn your core values into goals. They may be small things, like coming home from work earlier, or bigger things that you've been wanting to do for a while. Whatever these steps are, write them down, make sure they reflect your authentic values and do them!.
Writing your Eulogy
3.3 Values Alignment

Meaning and Direction I Gaining clarity . I. Visioning I II Values alignment I. I . Goal Setting V
If you must tell me your opinions, tell me what you believe in. I have plenty of doubts of my own Johann Wolfgang von Goethe
Values Alignment
INSTRUCTION: I. Considering the previous exercises, make a list of the six most important values in your life (thus the six things you regard as most important). List these in the left hand column (espoused values) of the table provided. Now estimate the percentage time you spend attending to these priorities in your life; II. In the third column to the right, list current priorities that you spend significant time on. If these issues directly support the corresponding value there is effectively no gap and you dont have to attend to it. If it however keeps you away from living the espoused value stated in the left column determine the time spent on it and determine the gap. Reflect on the following: III. Are my values consistent with what I want to achieve in my life? IV. How can I align my current priorities to support my values, thereby living an authentic and fulfilling life?
Values Alignment
Espoused Values 1. 2. 3. 4. 5. 6. Reflection Percentage A Competing Priorities Percentage B A+B Should Add to 100%
3.4 Goal Setting

"The reason most people never reach their goals is that they don't define them, or ever seriously consider them as believable or achievable. Winners can tell you where they are going, what they plan to do along the way, and who will be sharing the adventure with them Denis Watley
Specific Goals/Outcomes
Step I. Create a positive, specific goal. Step 2. State your outcome in terms of ability, not lack of ability. Step 3. Context Step 4. Sense Modalities Step 5. Resources Step 6. Perform an ecology check Step 7. Milestones Step 8. Record
Step 1. 2. 3. 4. Description State your outcome/goal in positive, specific terms. Make sure your outcome is formed by actions you are doing, not something others are supposed to do. Plus, Describe and must be within your own responsibility it should your well-formed outcome in the context of the environment it will be in. and ability to act upon. by using your five senses. Describe your outcome A well-formed outcome is specific. By adding all senses, you are being more specific and, again, motivational. Add impact to your subconscious. Notes
Step Description Make a list of the resources you will use in attaining your goal. Be specific : Who are the people who can assist you? What are their names? What is their profession? How about their phone numbers? What, exactly, should you ask them? What emotions will you need to develop within yourself? Do you need more confidence, resilience, joyfulness, or assertiveness? How much money? What information will be important? What questions must be answered ahead of time? What else do you need? Notes
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SMART Goals/Outcomes
Step 6. 7. Description What might be interfering with your goal? Are there any values, other goals, people, Determinethat you will know that you are or laws how may be challenging? How might in the accommodate or mitigate progressing you right direction and at the right pace. current reality in order progress you will be You must know what signs of to make your dream a reality? observing along the way. Consider any internal obstacles you may One way to create milestones is to place the resources have.your achecklist you interfering .with part of onto a timeline from Is your goal? Vagueness about milestones is a warning sign. Mark on your calendar the dates that you will be checking each milestone. Note in your plan exactly what you want to see by that date.

Notes
Goals in writing are dreams with deadlines. Brian Tracy
4. Sustainable Ecology
The Global Roadmap

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Sustainable Ecology I Self - awareness . I. EQ and social intelligence I II Positive influence I. I . Positive outcomes expectation V V.
4.1 Self Awareness

Self-Awareness Emotional Intelligence Link
Emotional Intelligence consist of 4 elements: I To understand your own emotions . better. I To manage your own emotions I . more effectively and thereby increase ones own quality of life. I. To understand others better and I I thereby live more comfortably with other people. I . To V build more satisfactory relationships with other people at all levels and in all walks of life, thereby improving your personal power and productivity.
Minnaar , G . 2004
Why Self Awareness?
One of the foundations of emotional competence -- accurate self-assessment was associated with superior performance among several hundred managers from 12 different organizations (Boyatzis, 1982).
Consortium for research on emotional intelligence in organizations ( www . eiconsortium . org ) by cary cherniss , ph . d . rutgers university . ( 1999 ).
Why Self Awareness?
There is only one corner of the universe you can be certain of improving and that is your own self. Aldous Huxley You cannot teach people anything. You can only help them discover it within themselves. Galileo
Assessing Self Awareness Major Assessment Tools
Note Health Professions Act , Act 56 of 1974 , only registered psychologists are permitted to perform psychological acts which , in relation to evaluation , testing and assessment , are defined in Section 37 ( 2 ) ( a ), ( b ), ( c ), ( d ), and ( e )
Assessing Self Awareness - Constructs
Self-Intrapersonal regard; emotional awareness; assertiveness; independence; self-actualization Empathy; social relationships; relationship building Interpersonal Stress Management Adaptability General Mood Stress tolerance; impulse control Reality; flexibility; problem solving Optimism; happiness
Creating Self Awareness

1 . EQ Bar - On Contructs 2 . Adaptive emotions reading
1 . Active visualization of implementatio n 1 . Translating into goals and actions 2 . Incorporatin g into planning 1 . Identify common ground 2 . Identify strenghts leverage 3 . Identify growth areas
re tu ng Fu ci Pa
As se ss me nt
ng anni Pl
1 . Individual 2 . 360 degree 3 . Self interpreta tion
Fee dba ck
Dialogue and Synthesis
Assessing Self Awareness Adaptive Emotions Self Discovery

INSTRUCTIONS: Consider the following questions and score yourself in terms of the scale provided: Scale = 1 to 10, where 10 means you are in total agreement with the statement and 1 mean you are in total disagreement. Write your response in the right-hand column and tally at the end. Then use the interpretation table to obtain a meaning for your score
TOTALmy developmentalwhen of theweaknessesand joy I am aware completely overwhelmed by mythe state 24 long QUESTIONphysical howareemotionsboth the short and hoursterm notice what the triggerstheneeds and Itime emotions know my define stateI most foranger, calm, can never of andformy strengthsmy emotional past changes responsible name feel identify clearly my feelings for had
SCORE
Assessing Self Awareness Adaptive Emotions Self Discovery WHERE ARE YOU NOW The rating scale offers a quick overview of where you are in terms of self-awareness, and provide feedback on what you can do to develop in this area. a.65+ You are very self-aware and probably need only to hone your skills in specific areas where you feel it will enhance you interaction and relationships with other b.40-64 There could be areas where not being aware of your influence on others or how situations influence your emotional states could influence your life and work negatively review questions with lower scores and formulate an action plan to address these c.If your scored less than 40 there are significant opportunities to improve the quality of your life and work, through further growth and development review questions with lower scores and formulate an action plan to address these
Assessing Self Awareness Feedback and Planning Session

OVERVIEW OF THE FEEDBACK PROCESS FOLLOWING EQ ASSESSMENT NR STEP NAME 1 2 Most prominent issues Clarify the issue DESCRIPTION Provide feedback and identify most prominent issues (as potential behavioral outcomes) What is going on? How long has it been going on? How are you experiencing it good/bad?
Determine the current impact
How is this issue currently impacting you? What results are currently being produced for me by this situation? How is this issue currently impacting others? What results are currently being produced for them by this situation? When I consider the impact on others, and myself what are my emotions now?
Determine the future implications
If nothing changes, whats likely to happen? Whats at stake for me relative to this issue? Whats at stake for others? When I consider these possible outcomes, what are my emotions?

Assessing Self Awareness Feedback and Planning Session
OVERVIEW OF THE FEEDBACK PROCESS FOLLOWING EQ ASSESSMENT nr 5 6 STEP NAME DESCRIPTION
Examine your personal contribution How have I contributed to the problem? to this issue When this issue is resolved, what differences will that make? Describe the ideal outcome What results will I enjoy? When this issue is resolved, what results will others enjoy? When I imagine this resolution, what are my emotions? Commit to action What is the most potent step I could take to move this issue toward resolution? Whats going to attempt to get in my way, and how will I get past it? When will I take this step?
Self-Awareness Reflective Dairy
Self-Awareness Reflective Dairy
4.2 Emotional and Social Intelligence

Sustainable Ecology I Self - awareness . I. EQ and social intelligence I II Positive influence I. I . Positive outcomes expectation V
Why Emotional Intelligence? In jobs of medium complexity (sales clerks, mechanics), a top performer is 12 times more productive than those at the bottom and 85 percent more productive than an average performer. In the most complex jobs (insurance salespeople, account managers), a top performer is 127 percent more productive than an average performer (Hunter, Schmidt, & Judiesch, 1990). Competency research in over 200 companies and organizations worldwide suggests that about one-third of this difference is due to technical skill and cognitive ability while two - thirds is due to emotional competence ( Goleman , 1998 ). ( In top leadership positions , over four fifths of the difference is due to emotional competence .)
Why Emotional Intelligence?
I Financial advisors at American Express . whose managers completed the Emotional Competence training program were compared to an equal number whose managers had not. I During the year following I . training , the advisors of trained managers grew their businesses by 18 . 1 % compared to 16 . 2 % for those whose managers were untrained .
Emotional Intelligence Model
Self Assertive , emotionally intelligent style - Centred Style

Self-Focus Low High
Restricted Style Other Directed Style
Place your own Low High Other-Focus text
Building EQ Big Five
http :// www . helpguide . org / toolkit / emotional_healt h . htm
Building EQ Useful Tools
Watch the videos on each of these subjects and reflect
http :// www . helpguide . org / toolkit / emotional_healt h . htm
Identifying Roadblocks to Emotional Awareness
Also watch : Gregorys Ghost The Queens Speech TED Video (provided)
Identifying Roadblocks to Emotional Awareness
My Blockages to Awareness
What Negative Results How Can I Address It Does it Have
Building EQ Technique: Using Your Senses to Bust Stress If youre a visual person, try to manage and relieve stress by surrounding yourself with soothing and uplifting images. You can also try closing your eyes and imaging the soothing images. Here are a few visually-based activities that may work as quick stress relievers: I Look at a cherished photo or a favourite . memento. I Bring the outside indoors; buy a plant I . or some flowers to enliven your space. I. Enjoy the beauty of naturea garden, I I the beach, a park, or your own backyard. I . Surround yourself with colours that V lift your spirits. V .Close your eyes and picture a situation or place that feels peaceful and rejuvenating.
Building EQ Technique: Using Your Senses to Bust Stress
Are you sensitive to sounds and noises? Are you a music lover? If so, stressrelieving exercises that focus on your auditory sense may work particularly well. Experiment with the following sounds, noting how quickly your stress levels drop as you listen. I Sing or a hum a favourite tune. Listen . to uplifting music. I Tune in to the soundtrack of natureI . crashing waves, the wind rustling the trees, birds singing. I. Buy a small fountain, so you can enjoy I I the soothing sound of running water in your home or office. I . Hang wind chimes near an open window. V
Experiment with your sense of touch, playing with different tactile sensations. Focus on things you can feel that are relaxing and renewing. Use the following suggestions as a jumping off point: I Wrap yourself in a warm blanket. . I Pet a dog or cat. I . I. Hold a comforting object (a stuffed I I animal, a favourite memento). I . Soak in a hot bath. V V .Give yourself a hand or neck massage. V I Wear clothing that feels soft against . your skin.
If you tend to shut down when youre under stress, stress-relieving activities that get you moving may be particularly helpful. Anything that engages the muscles or gets you up and active can work. Here are a few suggestions: I Run in place or jump up and down . I Dance around I . I. Stretch or roll your head in circles I I I . Go for a short walk V V .Squeeze a rubbery stress ball
Harnessing Your Emotions: Learning To Meditate Ride the Wild Horse Meditation : I Find a private spot that meets your . sensory needs, one where your surroundings feel completely safe and comfortable. I Take off your shoes and loosen your I . belt or any tight clothing. I. Take the phone off the hook, and close I I the door. I . Find a comfortable chair that supports V your back or lie down (but only if you're sure you won't drift off to sleep). V .Don't smoke, drink alcohol, or eat during this process V I Listen to the MP3 sound clips and . follow the instructions
4.3 Developing Positive Influence

People like people like themselves Igor Ledochowski
Rapport Building Technique: Pacing and Leading
This technique is frequently useful, for example when you are coaching or if you are with someone who is distressed. You use pacing to match the pace of the other persons speech, only discussing the next topic when he or she is ready to move on. It is often described as PACE, PACE, PACE and then LEAD the conversation. Imagine that something has upset you. Before youre able to think rationally about it, you often need to get it off your chest by talking it through with a friend or colleague. Pacing works in a similar way. You need to allow someone to say what is important to them first, before you start discussing your agenda.
Rapport Building Technique: Pacing and Leading
EXAMPLE When speaking to an elderly person, pace their speed of conversation before discussing your agenda. This may mean allowing them to discuss something that you consider irrelevant, but which is very important to them. Then they can pay attention and listen to what you need to say. If you interrupt people you encourage them to speak faster, you often achieve exactly the opposite effect!
Behaviour Influencing Techniques: Little By Little
Called the foot-in-the-door technique, the following study demonstrates the tendency of people who have first agreed to a small request to comply later with a larger request. Freedman and Fraser (1966) asked a number of homeowners to let them place a huge DRIVE CAREFULLY sign in their front yards. Only seventeen percent gave permission. Another group of residents, however, was first approached with a smaller request. They were asked to put up a three-inch BE A SAFE DRIVER window sign. Nearly all agreed immediately. When approached a few weeks later, these homeowners were asked to place the gigantic signs on their front lawns. This group agreed overwhelmingly-76 percent consented to putting the unsightly larger sign in their front yards.
Behaviour Influencing Techniques: The Power of Humility
We are driven to follow and believe in a person whose pursuit is not seen as an exercise in self-promotion. President John F. Kennedys approval ratings went to record highs after the Bay of Pigs fiasco, and this is believed to be because it showed that he was human, fallible, and humble. He made a mistake and took full responsibility for it. Loyalty is not gained by being right, but rather by doing what is right. No one wants to listen to or follow someone who is egotistical. Its impossible to be close to someone who is full of himself. If you are full of yourself, there will be no room for anyone else.
Behaviour Influencing Techniques: The Power of Humility
While you may get people to pay attention to you when they must or when it suits them, when the going gets rough, theyll get going. Here are some examples of showing humility: I. I When you do not know an answer, do not invent one. Simply say, I I . dont know. I. Treat everyone with respect, especially those who cant do anything I I for you and from whom you dont need anything I . Do not be a know-it-all, and when you are wrong, admit it. V V .Make personal sacrifices. The CEO who picks up garbage on the factory floor inspires workers to do the same and more
Behaviour Influencing Techniques: Image Consistency
In a recent study. Dr. Read Montague, a professor at the Baylor College of Medicine, gave subjects the Pepsi challenge with an FMRI (Functional Magnetic Resonance Imaging) scanner. Simply, he asked participants to sample both Pepsi and Coke and then state their preference. The findings were fascinating. Subjects typically found Pepsi tastier, which was confirmed visually by the FMRI when the brains reward centre lit up. Nevertheless, the Coke branding was so strong, as it related to their self-concepts, that they vocalized support for it instead. Brands are so powerful that people will sometimes buy and use a product they like less than a readily available alternative if they identify with it and see themselves as that kind of person.
Behaviour Influencing Techniques Repetition
Direct quote from Lieberman, The old adage "familiarity breeds contempt" is commonly accepted but interestingly enough, it's not true. In reality, it's the opposite. Numerous studies conclude that the more you interact with someone, the more he or she will like you. According to Moreland and Zajonc (1982), repeated exposure to any stimulus, in this case a person, leads to a greater appreciation and liking (as long as the initial reaction is not negative). This is true of anything a person, a place, or even a product: the greater the exposure, the more positive the response. This is why companies sometimes advertise just a picture of a product, or its name, without any specific features or benefits of using the product. They don't need to tell us how wonderful it is, only remind us of it. Exposure, being an obvious component of repetition, can alone increase sales or votes which is why advertisers and politicians exploit this phenomenon
Behaviour Influencing Techniques First Impressions
One of the best ways to influence is to make a good first impression. Here are the three principles you can practice and implement: I Smile it shows acceptance, confidence and pleasantness . I Primacy effect make the initial moments of contact with people I . very pleasant. The rest of your conversation will be filtered through it, thereby creating a highly favourable impression I. Accessibility and priming - can dramatically influence how we are I I initially perceived. Lay the unconscious groundwork prior to your meeting.
Behaviour Influencing Techniques Getting People To Act To ensure that people take action, consider the following influencing principles: I Narrow options to avoid extensive deliberation . I. Give a deadline for taking action. A deadline restricts freedom I and increases our desire to gain what is rare and becoming scarcer. This greatly motivates us to move forward and to take immediate action. I. Engage the law of consistency by first having an individual I I commit to a smaller request I . Use your words and your actions to engage the law of expectation V V .Maximize the law of inertia by reducing what you want a person to do to simple, easy-to-follow steps to get him/her to begin moving in the right direction VI Offer any small additional benefit for taking action now. This . will significantly increase your chances of gaining compliance VI Keep in mind that the number-one psychological rule that determines I . if someone will do something for you or even with you is that he/she must, to some extent , like you and , preferably , trust you
Integration Influencing Strategies
Stakeholder
Potential Impact On Your Outcomes
Influencing Strategy
4.4 Positive Outcomes Expectation

Thousands of candles can be lighted from a single candle, and the life of the candle will not be shortened. Happiness never decreases by being shared. The Buddha
Positive Outcome Expectations
The Gratitude Letter

I. Think of someone who has made a major positive difference in your life but who has never properly been thanked. It could be an old teacher, your first boss, a long-lost friend, or someone who is still in your life. Think about the impact this person had on you and write a letter of gratitude. What, specifically, are you grateful for? How were you benefited, what did you learn, and how did it make you the person you are today? II. Consider and define the following:
a. b. c. d. e. f. g. h. Why you are writing this letter What you are grateful for. Be as specific as possible Describe the things you are grateful for in concrete terms Describe how their behaviour affected you, how you benefited, what you learnt Allow yourself to really be in touch with the feeling of gratitude as you write Read and re-read the letter to ensure that it really captures your thoughts and feelings Set a time and day to go on your gratitude visit Make the visit. For many people this is the hardest part, but it is also the most beneficial.
Hint: Use the video as introduction

http :// makingaustraliahappy . abc . net . au / docs / gratitude_letter_ worksheet . pdf
Signiture Strenghts
Three Blessings
Our brain tends to ignore what goes well and it focuses by default on what might go wrong. Martin Seligman and others have devised and used a simple technique to address this, called the three blessings exercise; The three blessings exercise demands that you focus your attention, as you end your day, on three things that went well and why they went well. These three dont have to be earthshattering: they can be as small as a beautiful flower you looked at. This reeducates your attention toward the positive. Even severely depressed people can find three things that went well every the video and when they do, their day, as introduction Hint: Use depression may start to lift.
Three Blessings
What to do: Every night for the next week, right before you go to bed, write down three things that went really well today. These things can be small and ordinary in importance. Think about why this good thing happened. Optional addition: Once you have completed your list of good events and your explanations for them on any night, pick one good event that you would like to dream about. Positive dreams increase life satisfaction and consolidate the memories of good events, so it is worth the effort to try and influence your dreams.
http :// makingaustraliahappy . abc . net . au / docs / gratitude_letter_ worksheet . pdf
Circle Of Influence And Concern

I. For a full day, listen to your language and to the language of the people around you. How often do you use and hear reactive phrases such as If only I cant or I have to? II. Identify an experience you might encounter in the near future where, based on past experience, you would probably behave reactively. Review the situation in the context of your Circle of Influence. How could you respond proactively? Take several moments and create the experience vividly in your mind, picturing yourself responding in a proactive manner. Make a commitment to yourself to exercise your freedom to choose. III. Select a problem from your work or personal life that is frustrating to you. Determine whether it is a direct, indirect or no control problem. Identify the first step you can take in your Circle of Influence to solve it and then take that step. IV. Try the thirty day test of proactivity. For 30 days work only in your Circle of Influence. Make small commitments and keep them. Be part of the solution, not part of the problem. Be aware of the change in your Circle of Influence.
"Reach" Method for Forgiveness
4.4 Establishing A Professional Network

Sustainable Ecology V .Establishing a professional network
A personal brand is your promise to the marketplace and the world. Since everyone makes a promise to the world, one does not have a choice of having or not having a personal brand. Everyone has one. The real question is whether someones personal brand is powerful enough to be meaningful to the person and the marketplace. Tom Peters
1. Update Your Online Profiles
I LinkedIn . I Facebook I . I. Plaxo etc. I I
updated CV; Arrange events (Facebook); make contact with old colleagues; participate in d
2. Publish
I Professional journals . I Conferences I . I. http://www.hrfuture.net I I I . http://www.publisher.co.za/ (self-publishing ) V V .http:// www.penguinbooks.co.za/publishing/publishing.php V I http://selfpublishingassociation.blogspot.com . /
3. Create and Distribute Content of Interest to Your Network
I http://www.skills-universe.com . I Your Outlook contacts I . I. LinkedIn contacts I I I . Facebook contacts V
4. Start a Blog/Get Involved in the Online Conversation
I IT Toolbox . I HR Toolbox I . I. Skills Universe (South Africa) I I I . Blogger.com V V .Link to Aggregators V I LinkedIn . V I Facebook I .
5. Write and always answer everyone (no matter how small)
6. Pick 2-3 key associations and get active
I Collaborate . I Eat together (with the purpose to I . share and learn I. Create joint ventures I I I . Create mutual opportunities V V.
7. Speak, Speak, Speak
I Toastmasters . I Conferences I . I. Informal discussion groups I I I . Brown bag sessions V V .COPs VI.
7. Speak, Speak, Speak
I Toastmasters . I Conferences I . I. Informal discussion groups I I I . Brown bag sessions V V .COPs VI.
Integration
Target Group/Area
Strategy (see previous Action Steps techniques)
5. Disciplined Implementation
The Global Roadmap

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5.1 A De-Cluttering
Disciplined Implementation I Decluttering . I. Planning I II Pacing action I. I . Creating a review system V
Be steady and well-ordered in your life so that you can be fierce and original in your work. -Gustave Flaubert
Collecting
nothing on your mind
( other than what you want on your mind ): The Key is to have
a.Have and use a ubiquitous personal capture tool b.Have and use pens and legal pads wherever you think, work, communicate c.After you write on your pads, tear and toss the pages into your in-basket (central collection point)
Processing
Can it be done now in one or two steps -Crank Should it be deferred pend Does it involve more than two steps new project
Dairy
Stuff Junk
e your projects to achieve your purpose and meaning
5.2 A Planning and Pacing Action

Scrum Board Planning
Scrum Board Pacing Action
TASKS BASED ON GOALS
IN PROCESS
COMPLETED
5.3 Creating a Personal Review System

Scrum Board Pacing Action
TASKS BASED ON GOALS

What did I do since last review
IN PROCESS
COMPLETED
What Do I Plan To Do What Is Blocking Me
Answer to Independent third party
6. Closure Commitment to Live Long Learning

The Global Roadmap

1
3 2
THE FINAL LAP LIFE LONG LEARNING
Scrum Board Planning

1: What do you hope to achieve from the learning activity? 2: What organisational value or goal does this relate to? 3. Which of the skills 4: How will the 5: When will 6: How much 7: After the learning in the skills learning activity it be will it cost? activity* framework does it be carried out? completed? relate to?
To be able to
To be able to
To be able to
To be able to
To be able to
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Coaching Toolkit

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Coaching

Thoughts and Models For the Development of a Coaching Practice

1.1 Coaching A Definition

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1.2 The Three Pilars of Coaching

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1.3 Unpacking The Three Pillars

Purpose and Vision

= Direction and Meaning

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1.3 Unpacking The Three Pillars

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1.3 Unpacking The Three Pillars

Life Long Learning

+ = Relationships and Support

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PROCESS ELEMENT Direction and Meaning

FOCUS AREA Clarity

COMPETENCY Mindful Living

Purpose and Vision

Vales Alignment SMART Goal Setting

PROCESS STEP Sustainable Ecology

FOCUS AREA Relationships

Description Relevant quote Concept/Framework Tools, Techniques Template

The Global Roadmap

3.1 Gaining Clarity

Let Silence do the Heavy Lifting Susan Scott

3.2 Developing Vision

Writing your Eulogy

Writing your Eulogy

3.3 Values Alignment

3.4 Goal Setting

Goals in writing are dreams with deadlines. Brian Tracy

The Global Roadmap

4.1 Self Awareness

Self-Awareness Emotional Intelligence Link

Why Self Awareness?

Why Self Awareness?

Assessing Self Awareness Major Assessment Tools

Assessing Self Awareness - Constructs

Creating Self Awareness

1 . Individual 2 . 360 degree 3 . Self interpreta tion

Dialogue and Synthesis

Assessing Self Awareness Adaptive Emotions Self Discovery

Assessing Self Awareness Feedback and Planning Session

Determine the current impact

Determine the future implications

Assessing Self Awareness Feedback and Planning Session

OVERVIEW OF THE FEEDBACK PROCESS FOLLOWING EQ ASSESSMENT nr 5 6 STEP NAME DESCRIPTION

Self-Awareness Reflective Dairy

Self-Awareness Reflective Dairy

4.2 Emotional and Social Intelligence

Why Emotional Intelligence?

Emotional Intelligence Model

Self Assertive , emotionally intelligent style - Centred Style

Restricted Style Other Directed Style

Place your own Low High Other-Focus text

Building EQ Big Five

http :// www . helpguide . org / toolkit / emotional_healt h . htm

Building EQ Useful Tools

Watch the videos on each of these subjects and reflect

http :// www . helpguide . org / toolkit / emotional_healt h . htm

Identifying Roadblocks to Emotional Awareness