SOCIAL SECURITY SYSTEM

DECLARATION OF POLICY

"It is the policy of the State to establish, develop, promote and perfect a sound and viable tax-exempt social security system suitable to the needs of the people throughout the Philippines which shall promote social justice and provide meaningful protection to members and their families against the hazards of disability, sickness, maternity, old age, death and other contingencies resulting in loss of income or financial burden. Toward this end, the State shall endeavor to extend social security protection to workers and their beneficiaries." (Section 2, RA 8282)

STATEMENT OF VISION

"The SSS aims to develop and promote a viable, universal and equitable social security protection scheme through world-class service."

Viable. Social security protection shall be provided through generations. Universal. Social security protection shall be provided to all residents of the Philippines, citizens and non-citizens alike, regardless of creed, gender, age, geographic location and economic status, especially the disadvantaged, so that no one will become a burden to society. Equitable. Fair and uniform coverage shall be made available to all. Benefits shall be meaningful and able to sustain a decent standard of living. World-class service. Social security service that is prompt, accurate and courteous shall be provided to ensure total member satisfaction.

Social security in the Philippines has evolved into a comprehensive but rather fragmented social protection framework that can be classified into four layers. The first layer is the welfare program funded from general revenues to give social assistance to underprivileged sectors. It provides health insurance and broadband based social assistance programs for the indigents. Among the government agencies using this scheme are the Department of Social Welfare and Development, the Department of Health and the Department of Labor and Employment. Insurance-based and contributory social security programs form the second layer of protection. It is mandatory, publicly-managed, defined benefit system that provides safety net to workers. The two major public institutions administering this type are the Social Security System (SSS) by virtue of Republic Act 8282, otherwise known as the Social Security Act of 1997; and the Government Service Insurance System (GSIS) by virtue of

 The

third layer is a publicly-managed, defined contribution scheme that augments the second layer, which is a provident fund or savings scheme. It is also designed to address housing needs. The PAGIBIG Fund is one of the government offices that caters to this kind of protection.
company-sponsored plans, usually under trust arrangements with banks or insurance and pre-need companies, comprise the fourth layer of protection. This is mainly in the form of retirement and separation pay, on top of the vested benefit rights under publicly managed schemes. Individual pension schemes are also available from privately managed

Private

The Social Security System (SSS) officially came to life on September 1, 1957 when Republic Act 1161 (Social Security Law of 1954) was implemented. Gestation of the SS Law though, took some years, going through four Philippine presidents, before it could be actualized. There were four kinds of benefits made available under the R.A. 1161, namely, death, disability, sickness and retirement benefits. The first two were immediately available upon implementation of the Act, while the latter two benefits were made available only a year or two later when members had earned sufficient coverage. In 1969, the Philippine Medical Care Act (Medicare) was also approved to meet the hospitalization and

 Within

the 1970s, the SSS raised its contribution rate three times to keep up with the increasing number and amount of benefits granted to members. It first raised its contribution rate by one percentage point, from six percent to seven percent on January 1, 1974, then upped this to 7.4 percent in 1978, then from 7.4 to 8.4 percent in 1979. It also raised the maximum compensation base for contributions from P500 to P1,000 in order to fund an increase in benefit levels. New benefits such as

The SSS underwent paradigm shifts during the 1980s. Aside from providing a safety net to its members, the SSS helped jumpstart the economy and serve as catalyst for social development. It offered loan programs to provide businesses with capital to overcome the financial crisis of the earlier decade, thereby making itself more relevant to the people. The loan programs were Industrial Modernization and Expansion; Small and Medium Industries; Stock Investment; Membership Assistance for Development Entrepreneurship; Unified Housing; House Repair and/or Improvement; Pari-Passu; Apartment and Dormitory; and Corporate Housing. Presidential Decree No. 1636, issued in the 1980s, further amended the provisions of the Social Security Law by providing for increased benefit levels and new benefits such as a 13th month pension for all SS and EC pensioners. The amendments also allowed self-employed persons not over 61 years of age and earning at least

The liberalization of the economy in the 1990s served SSS and its members well, as technological advances helped provide better and more accessible services. Advanced technology such as the Document Management System allowed paperless and faster computer-based processing of claims. The biometrics ID system, the first in Asia, helped prevent fraud, while the one-stopshop Member's Assistance Center provided convenience where all transactions could be made in one place. For its pioneering use of advanced information technology systems, the SSS was honored by several organizations. The approval of Republic Act 8282, or the Social Security Act of 1997, also brought the SSS closer to its goal of universal coverage as it allowed

At the start of the 2000s, SSS had to devise ways to extend its fund life. Effective March 1, 2003, the Social Security contribution rate was increased to 9.4%. The 1% increase is borne entirely by the employer, from 5.07% to 6.07% of the employee's monthly salary credit (MSC). Employee share remains at 3.33% of the MSC. Self-employed and voluntary members pay the entire rate at 9.4%. Operating costs were tightened while collections were intensified. Running on a tight budget, management designed innovative programs and services such as the Daily Remittance Scheme for the informal sector, On-line Inquiry System, Text SSS, benefits payment thru-the-banks, SSSNet/ADA, and the Annual Confirmation of Pensioners (ACOP) program to rationalize pension payments - all designed to give better services to members. To acknowledge the heroism of overseas Filipino workers (OFWs), the SSS launched the Flexi-fund Program, a provident fund that allows contributions by OFWs beyond the maximum salary level for higher benefits in return. Towards the middle of the decade in January 1, 2007, the rate of contributions was increased from 9.4% to 10.4% of the monthly salary credit, with the 1%

 Funding

for the defined-benefit social insurance program of the SSS is sourced exclusively from member contributions and investment earnings. The Philippine government does not provide any form of subsidy or budgetary support. Financing scheme. The SSS employs the partial advance-funding method, specifically the scaled premium system, in financing its old age, disability and death benefits. Under this system, the rate of contribution is fixed at a certain percentage of wages so that receipts can match payments over a given period, such as 20 or 30 years. When current resources are no longer sufficient to account for

 Investment

of the fund. The SSS is mandated to exercise the skill, care, prudence and diligence imperative in the management of public funds. In line with the requirements of safety, yield and liquidity, it is required to invest the funds to earn an annual income of not less than the average rates of treasury bills or any other acceptable market yield indicator. . As part of its investment operations, the SSS is allowed to appoint local or foreign fund managers to manage the investment reserve fund, as it may deem appropriate. This policy empowers the SSS to avail of services of known experts in the field who

 Investment

Limits Under the SSS

Legislated Maximum Limit (% of Investment Reserve Fund) 40%

Charter

Investment Options

Private securities

Housing
Real-estate related investments Short- and medium-term member loans

35%
30% 10%

Government financial institutions and corporations Infrastructure projects

Any particular industry Foreign-currency denominated investments

30%

30%
15% 7.5%

SOCIAL SECURITY SYSTEM

A. Compulsory Coverage
1. Coverage

of Employees a. A private employee, whether permanent, temporary or provisional, not over 60 years of age. b. Household-helper earning at least One Thousand (1,000) Philippine Peso a month is compulsory covered starting September 1, 1993. c. A Filipino seafarer upon the signing of the standard contract of employment between the seafarer and the manning agency, which, together with the foreign ship owner, act as employers. d. An employee of a foreign government, international organization or their wholly-owned instrumentality based in the Philippines, which enetered into an administrative agreement with the SSS for the coverage of its Filipino workers. e. The parent, spouse or child below 21 years old of the owner of a single proprietorship business.

Effectivity for an employee starts on the first

A. Compulsory Coverage
2. Coverage of Employers a. An employer, or any person who uses the service of another person in business, trade and industry, or any other undertaking. A social, civic, professional, charitable and other nonprofit organization which hire the services of employees are considered as "employers." b. A foreign government, international organization or its wholly-owned instrumentality such as embassy in the Philippines, may enter into an administrative agreement with the SSS for the coverage of its Filipino employees. Effectivity is on the first day the employer hires the employee. Employer is given 30 days to

A. Compulsory Coverage 3. Coverage of Self-Employed Persons

A self-employed person, regardless of trade, business or occupation, with an income of at least P1,000 a month and not over 60 years of age, should register with the SSS. Included, but not limited to are the following self-employed persons: a. self-employed professionals; b. business partners, single proprietors, and board directors; c. actors, actresses, directors, scriptwriters and news correspondents who do not fall within the definition of the term "employee;" d. Professional athletes, coaches, trainers and jockeys; e. farmers and fisherfolks; f. workers in the informal sector such as cigarette vendors, watch-your-carboys, hospitality girls, among others.

B. Voluntary Coverage
1. Coverage of Separated Members - a member who is
separated from employment or ceased to be self-employed/ OFW/ non-working spouse and would like to continue paying his/her contributions. 2. Coverage of Overseas Filipino Workers (OFWs) - Filipino recruited by a foreign-based employer for employment abroad; having a source of income in a foreign country; and permanent resident in a foreign country. 3. Coverage of Non-working Spouse of SSS Members person legally married to a currently employed and actively paying SSS member who devotes full time in the management of household and family affairs maybe covered on a voluntary basis provided there is approval of the working spouse. The person should never have been a member of the SSS. the contributions will be based on 50 per cent of the working spouse's last posted monthly salary credit but in no case shall it be lower than One Thousand (1,000) Philippine Peso.

Effectivity for an OFW is upon first payment of contribution, in

YEAR
1954

COVERAGE
All employers in private business with at least 100 employees Employers with 50 or more employees Employers with at least six employees Employers with at least one employee Local employees of diplomatic/foreign missions in the Philippines Filipinos recruited by foreign-based employers Self-employed professionals Self-employed farmers and fishermen Domestic helpers

TYPE
Compulsory

1957 1958 1960 1963

Compulsory Compulsory Compulsory Voluntary

1973 1980 1992 1993 1995

Voluntary Compulsory Compulsory Compulsory Voluntary Voluntary Voluntary Compulsory

Overseas workers

contract

Separated SSS members Non-working spouses Informal sector workers

A person registering with the SSS for the first time as a prospective employee should accomplish SSS Form E-1 (Personal Record) and submit it together with the original or certified true copy and photocopy of any of the following:

baptismal certificate; birth certificate; driver's license; passport; professional Regulation Commission (PRC) Card or Seaman's Book.

In the absence of these documents, any of the two of the following, one of which with recent photo and

ATM card with the cardholders name ATM card and certification from the issuing bank that the account number belongs to the cardholder, if the card does not bear the cardholders name. Bank Account Passbook Birth/Baptismal Certificate of children Certificate form: -Office of the Southern/Northern Cultural Communities -Office of Muslim Affairs Certificate of Naturalization issued by the Bureau of Immigration Company ID Company Representative Authorization Card

 Fishermens

Card issued by Bureau of Fisheries & Aquatic Resources (BFAR) GSIS Card GSIS Certificate of Membership Health or Medical Card
Alien

Certificate of Registration ID Card issued by Local Government Units (e.g. Barangay/ Municipality/City) ID Card issued by professional associations recognized by PRC Life Insurance Policy Marriage Contract NBI Clearance

Overseas Workers Welfare Administration (OWWA) Card Pag-Ibig Members Data Form Permit to Carry Firearms issued by the Firearms & Explosives Unit of the Philippine National Police (PNP) PHIC Members Data Record Police Clearance Postal ID Card School ID Senior Citizen Card Tax Identification Card/Affidavit Transcript of School Records Voters Identification Card/Affidavit

In the absence, any of the following stating the relationship to the reported dependent/beneficiary:
1. 2. 3.

School Record Insurance Policy Statement before a court

The original or certified true copies of the documents should be presented to the SSS for authentication purposes.

Single Proprietorships

An owner of a single proprietorship business should accomplish and submit SSS Form R-1 (Employer Registration) and R-1A (Employment Report).

Partnerships

Any of the partners of a partnership firm should accomplish SSS Forms R-1 (Employer Registration) and (R-1A (Employment Report) and submit these forms together with a photocopy of the Articles of Partnership. The original copy of the Articles of partnership must be presented to the SSS for Authentication purposes.

Corporations

A corporation must accomplish SSS Forms R-1(Employer Registration) and R-1A (Employment Report) signed by its President or any of the corporate officers and submit these forms together with a photocopy of the Articles of Incorporation. The original copy of the Articles of Incorporation must be presented to the SSS for authentication purposes.

Household-Helper Employers

A household employer who has an existing SS number should use this

self-employed person should accomplish SSS Form RS-1 (SelfEmployed Data Record) and submit it together with a photocopy of any of the following baptismal, birth certificate, drivers license, passport, Professional Regulation Commission (PRC) Card, Seamans Book. In the absence of these documents, any two of the secondary documents mentioned earlier. A self-employed member who has employees, should also register as an employer and secure an employer ID

Separated Members
A

member who is separated from employment or ceases to be selfemployed/OFW/non-working spouse may continue paying contributions through SSS Form RS-5 using the previously assigned SS number. Posting of said payment will change the membership status from covered employee, self-employed, OFW or

Non-Working Spouses
A

non-working spouse should accomplish SSS Form NW-1 (NonWorking Spouse Record) and submit it, duly signed by the working spouse, with a copy of

An

OFW should accomplish SSS Form OW-1 (Overseas Worker Record) and submit it together with a photocopy of the following: birth certificate, baptismal certificate, drivers license, valid passport copy all pages, Professional Regulation Commission (PRC)

REGISTRATION

FORM
E-1 E-4

TITLE
Personal Record Mamber's Data Amendent Form

E-6
NW-1 RS-1 R-1

Application for Social Security ID

Non-working Spouse Record Self-Employed Data Record Employer Registration

R1-A
Bmbr-119 Bmbr-119a

Employment Report
Auto-Debit Arrangement Enrollment Form Auto-Debit Arrangement Amendment Form Application for Electronic Data

FORM

TITLE
Contribution Collection List Contributions Payment Return Contributions Payment Return for Self-employed & Voluntary

R-3

R-5

RS-5

FORM
L-501 ISL-101

TITLE
Specimen Signature Card Salary Loan Application Member Loan Payment Return Real Estate Loan Payment Return

ML-1
REL-9 Stock Forms

Condonation of penalties on stock loans

Condonation, Restructuring and Dacion

Application Form

PROGRAMS FOR DELINQUENT HOUSING LOAN BORROWERS

FORM

TITLE

Application Form

Moratorium Program in the Payment of Member

LOANS FORM

TITLE
Application for Penalty Condonation

Application Form

Flexi-Fund

Program FORM

TITLE
SSS Flexi-Fund for overseas Filipino

OW-1/DDR-2

FORM
B-300 B-301 BPN-103 CLD-9N/9A

TITLE
EC Claim for Temporary Total Disability or Sickness EC Medical Reimbursement Benefit Application Claim for Funeral Benefit Claim for Sickness Benefit

DDR-1
DDR-1 DDR-1 MAT-1/2

Claim for Retirement Benefit

Claim for Disability Benefit Claim for Death Benefit Claim for Maternity Benefit

The sickness benefits is a daily cash allowance paid for the number of days a member is unable to work due to sickness or injury. How does an SSS member qualify for the

sickness benefit? 1. He is unable to work due to sickness or injury and is thus confined either in the hospital or at home for at least four days; 2. He has paid at least three monthly contributions within the 12-month period immediately before the semester of sickness; 3. He has used up all current company sick leaves with pay for the current year;and

The

amount of an employees sickness benefit is computed as: the daily sickness allowance times the approved number of days. Effective May 24, 1997, the daily sickness allowance is 90% of the average daily salary credit (Section 14 of Republic Act

member can be granted sickness benefit for a maximum of 120 days in one calendar year. Any unused portion of the allowable 120 days sickness benefit cannot be carried forward and added to the total number of allowable compensable days in the subsequent year. The sickness benefit shall not be paid for more than 240 days on

 Who

should an employee notify regarding his sickness or injury?

is the procedure for notification for unemployed , a self-employed person or voluntary member?

What

1.

2.

3.

If the employee notifies his employer, or the SSS, in the case of an unemployed member, self-employed or voluntarily paying member, beyond the prescribed five-day period, the confinement shall be deemed to have started not earlier than the fifth day immediately preceding the date of notification. If the employer notifies the SSS beyond the five calendar days after receipt of the notification from the employee, the employer shall be reimbursed only for each day of confinement from the 10th calendar day immediately preceding the date of notification to the SSS. If the employee has given the required notification to his employer, but the employer

The maternity benefit is a daily cash allowance granted to a female member who was unable to work due to the qualifications for entitlement to What are childbirth or miscarriage. the maternity benefit?
1.

2.

3.

She has paid at last three monthly contributions within the 12-month period immediately proceeding the semester of her childbirth or miscarriage. She has given required notification of her pregnancy through her employer if employed or to SSS if separated , voluntary and self-employed member. The maternity benefit may be given to a separated female employee provided that the female member was pregnant and has given the required notification

Yes,

a voluntary or selfemployed female member is entitled to the maternity benefit, provided that she meets the qualifying contributions scheme under R.A 8282.

It is a cash paid to a member who can no longer work due to old age.
Who

may qualify for the retirement benefit?

1.

2.

A member who is 60 years old and unemployed and has paid at least 120 monthly contributions prior to the semester of retirement. A member who is 65 years old , whether employed or not. If employed he should have paid 120 monthly contributions prior to be

What

are the types of retirement benefit?

much monthly pension will a retiree receive?

How

The death benefit is cash paid to the benefeciaries of a deceased member.

Who

are the beneficiaries of a deceased member? The primary beneficiaries are the legitimate dependent spouse until he or she remarries and legitimate, legitimated, legally adopted or illegitimate dependent children of the member. In the absence of primary beneficiaries, the secondary beneficiaries are the dependent parents of the member. In their absence, the

 The

primary beneficiaries of a deceased member who had paid at least 36 monthly contributions prior to the semester of death shall be entitled to a minimum monthly pension of P1,000 if the member had less than 10 CYS, P1,200 if at least 10 CYS, and P2,400 if with at least 20 CYS. If the deceased pensioner is survived by less than five minor legitimate, legitimated, or legally adopted children, the illegitimate minor children will be entitled to 50% of the share of the legitimate, legitimated or legally adopted children in the basic pension and 100% of the dependents pension.

What

are the types of death benefits?

How

is the monthly pension paid?

The SSS contribution rate is equivalent to 10.4% of a workers monthly salary credit (MSC), effective 1 January 2007. This is shared by both employer (7.07%) and employee (3.33%), while a self-employed or voluntary member shoulders the entire amount. The rate is applied to 29 MSC brackets, from a minimum of PhP1,000 up to a maximum of PhP15,000, except for overseas contract workers (OCWs) to whom a minimum MSC of PhP5,000 is imposed. Thus, the monthly contribution per member ranges from PhP104 to PhP1,560.
An employee-members MSC is based on his total actual remuneration from employment, plus the mandated cost of living allowance, as well as the cash value of any remuneration

JUAN B. SANTOS Chairman EMILIO S. DE QUIROS JR. Vice-Chairman ROSALINDA D. BALDOZ (EX-OFFICIO MEMBER AS SECRETARY OF LABOR) DIANA V. PARDO-AGUILAR DANIEL L. EDRALIN MARIANITA O. MENDOZA ELIZA BETTINA R. ANTONINO IBARRA A. MALONZO BIENVENIDO E. LAGUESMA Members

EMILIO S. DE QUIROS JR. President and Chief Executive Officer

EXECUTIVE VICE PRESIDENT

EDGAR B. SOLILAPSI
Executive Vice President for Investments Sector

SENIOR VICE PRESIDENTS JOSE B. BAUTISTA

Luzon Operations Group

EDDIE A. JARA
Visayas and Mindanao Group

AMADOR M. MONTEIRO
Legal and Collection Group

MIGUEL E. ROCA, JR.

Information Technology Management Group

JUDY FRANCES A. SEE

Program Management Group

ANTONIO S. ARGABIOSO Coverage and Collection Program

ANTONIO G. MARALIT Planning & Research Division

Management Division
NICHOLAS C. BALBUENA Computer Operations Division MARISSU G. BUGANTE Public Affairs and Special Events Division JESSE J. CABEROY

GAMELIN Z. OCZON
Treasury Division MILAGROS M. PAGAYATAN Commission Secretary GWEN MARIE JUDY D. SAMONTINA Technical Support Division AGNES E. SAN JOSE

Human Resource Management Division Benefits Program Management Division RIZALDY T. CAPULONG Capital Market Division MAY CATHERINE C. CIRIACO Management Planning and Services Division MARIO R. SIBUCAO Service Delivery Program Management Department ALFREDO S. VILLASANTA General Services Division

SANTIAGO DIONISIO R. AGDEPPA

Operations Legal Department

RODRIGO B. FILOTEO
Western Mindanao Division

ALBERTO C. ALBURO
OIC, NCR Operations

JOSEFINA O. FORNILOS
Northern Mindanao Division

CONSOLACION M. CANCIO
NCR South Division

MA. LUZ C. GENEROSO

OIC, Housing Department

HIDELZA B. CASTILLO
Application systems Division

JOSIE G. MAGANA
NCR North Division

VICENTE A. CURIMAO, JR.

Medical Operations Department

JOHNSY L. MANGUNDAYAO
Operations Accounting Division

RENATO M. CUSTODIO

RENATO N. MALTO

Commission Legal Department Records Information Management Department I

NACIANCINO L. MONREAL
OIC, NCR Central Division

ELVIRA G. ALCANTARARESARE
Financial & Budget Division

LUIS V. OLAIS
Luzon North Division

JUANITA L. REYES
Office of the President and CEO

LETICIA B. ONG
Medical Program Management Department

HELEN C. SOLITO
Central Visayas Division

MANOLITO C. TAGALOG
Western Visayas Division

REYNALDO C. ORIEL
Branch Operations Sector

JOEL P. PALACIOS
Media Affairs Department

MARIANO PABLO S. TOLENTINO

Asset Management Department

EMMANUEL R. PALMA
Southern Mindanao Division

EMMANUEL A. TRINIDAD
Investments Sector

DAISY S. REAL
Human Resource Staffing & Development Department

JOSELITO A. VIVIT
Corporate Legal Department

Address: SSS Building East Avenue Diliman, Quezon City Tel #: 0920-6401, 920-6446 Website: www.sss.gov.ph Email: ssemail@info.com.ph

BRANCHES

1.ALABANG Address: Alabang Corporate Center Bldg., Km. 25 West Service Road, Alabang Tel #: 807-2607 to 08 / 807-9864 / 842-2610 Fax #: 807-2604 / 807-0600 Branch Head: Leticia G. Barbers 2. ANTIPOLO Address: Games and Garments Bldg., 6 Circumferential Road, Antipolo, Rizal Tel #: 650-7627 / 650-7628 / 650-7629 Fax #: 650-0663 Branch Head: Berlita F. Fabrero 3. BACLARAN Address: Diplomat Condominium, Roxas Blvd. corner Russell St., Pasay City Tel #: 854-5696 / 851-3674 / 851-3682 Fax #: 851-3678 Branch Head: Teresita L. Araos 4. BINONDO Address: S.M. Santiago Y. Hermanos Bldg.461-463 Quintin Paredes St., Binondo, Manila Tel #: 243-7219 / 243-7286 / 245-3186 to 87 / 245-3193 Fax #: 243-2464 Branch Head: Olga A. Alanis 5. CUBAO Address: SSS Bldg., 600 EDSA, Quezon City Tel #: 911-1864 / 921-2783 / 913-7219 to 20 Fax #: 911-1191

6. KALOOKAN Address: Ang Yao Bldg., 192-196 EDSA, Kalookan City Tel #: 366-7999 / 367-2265 / 363-0382 to 83 / 330-7401 to 04 Fax #: 361-0670 Branch Head: Milagros L. Casuga 7. MAKATI - Address: 355 ECC Bldg., Gil Puyat Ave., Makati City Tel #: 890-5232 / 896-5719 / 896-7135 Fax #: 890-4776 / 890-4762 Branch Head: Johnsy L. Mangundayao - Address: 557 J.P. Rizal corner Sta. Lucia St., Makati City Tel #: 897-4601 / 899-2213 / 899-3092 Fax #: 899-2213 / 897-4601 Branch Head: Ma. Lourdes Flores 8. MALABON Address: Ric-Arbel Bldg., 113 Letre Road, Longos, Malabon Tel #: 287-5620 / 287-5459 / 287-4025 / 287-5203 Fax #: 287-5235 Branch Head: Amelia U. Villamor 9. MANDALUYONG Address: Shaw Cinema Bldg., 46 Shaw Blvd., Mandaluyong City Tel #: 533-9277 / 531-6461 Fax #: 533-9533 Branch Head: Marciana A. Marquez

10. MANILA Address: YMCA Compound, 350 Arroceros St., Ermita, Manila Tel #: 527-5433 / 527-5488 Branch Head: Ma. Luz N. Barros 11. MARIKINA Address: Buenviaje Bldg., Marcos Highway, Marikina City Tel #: 645-7667 / 645-5838 / 681-6261 / 645-4070 Fax #: 645-5210 Branch Head: Calixta A. de Leon 12. NOVALICHES Address: Alfred Bldg., Quirino Highway corner 19 Nightingale St., Novaliches Tel #: 937-4953 / 937-4955 / 937-7417 Fax #: 937-7417 Branch Head: Leticia D. Giron 13. PASIG Address: Jaccis Bldg., 31 Shaw Blvd., Pasig City Tel #: 914-5040 to 44/ 635-5311 / 635-6243 / 634-3942 / 634-7290 Fax #: 634-7283 / 634-7335 Branch Head: Josie G. Magana 14. QUEZON CITY Address: Members Assistance Center (MAC), East Ave., Diliman, Quezon City Tel #: 921-0550 / 921-2810 Fax #: 921-0350 Branch Head: Elizabeth Reyes

15. SAN FRANCISCO DEL MONTE Address: Units 1 -3, Dela Paz Bldg., 930 Del Monte Avenue, SFDM, Quezon City Tel #: 373-9907 to 10 Fax #: 373-9906 Branch Head: Elpidio de Chavez 16. SAN JUAN Address: Glialcon Villas Bldg. 1, 128 F. Blumentritt Street, San Juan, Metro Manila Tel #: 724-0684 / 721-5184 / 721-5195 Fax #: 721-2686 Branch Head: Sonia Domingo 17. TAGUIG Address: VFI Bldg., Veterans Center, West Bicutan, Taguig, M.M. Tel #: 837-1638 to 39 Branch Head: Jesus Suguitan 18. WELCOME Address: Unit 2142 and 2144 Beta Bldg., Josefina corner Espaa Blvd., Manila Tel #: 781-0053 / 781-5042 Fax #: 781-0054

BRANCHES

1.ALAMINOS (RIC) Address: 2/F Pangasinan Savings & Loan Bank Bldg., 30 Quezon Ave., Alaminos, Pangasinan Tel #: (075) 552-7372 Branch Head: Socorro dela Cruz 2. ANGELES Address: Angeles Business Center Bldg., Nepo Mart Complex, Teresa Ave., Angeles City Tel #: (045) 322-01642 Fax #: (045) 887-2775 Branch Head: Monalisa C. Nardo 3. AURORA Address: AMCO Bldg., Brgy. Suklayin, Baler, Aurora Tel #: (1041) 044-522-4261 Branch Head: Nympha R. Mendoza 4. BACOOR Address: Goldrich Bldg., Malumot, Aguinaldo Highway, Bacoor, Cavite Tel #: (046) 417-1979 / 417-2611 / 417-3497 Fax #: (046) 417-0377 Branch Head: Virginia S. Cruz 5. BAGUIO Address: SSS Bldg., Harrison Road, Baguio City Tel #: (074) 444-2929 / 442-8073 Fax #: (074) 444-4882 / 443-3089 Branch Head: Luis Olais

6. BALANGA Address: Recar Commercial Complex Bldg., Zulueta St. cor. Capitol Road, Balanga, Bataan Tel #: (047) 237-3339 Fax #: (047) 237-0738 Branch Head: Arsenio P. Dasig 7. BALIUAG Address: AC Bldg., Doa Remedios Trinidad Highway, Baliuag, Bulacan Tel #: (044) 673-1431 Fax #: (044) 766-1162 Branch Head: Laura M. Mariano 8. BANGUED Address: Seares Bldg., Rizal St., Bangued, Abra Tel #: (074) 752-8170 9. BATANGAS Address: Balmes Bldg., 42 C. Tirona St., Batangas City Tel #: (043) 723-5185 / 723-3873 to 74 Fax #: (043) 723-0766 Branch Head: Corazon L. Balagbis 10. BINAN Address: Rhineland Commercial Bldg., Bian, Laguna Tel #: (049) 511-6757 to 58 Branch Head: Wenceslao G. Virtucio Jr.

11. BOAC (MARINDUQUE) Address: G/F, Malapote Bldg., T. Del Mundo St., Malusak, Boac, Marinduque Tel #: (042) 332-1872 Fax #: (042) 332-1878 Branch Head: Antonio V. Soriano 12. BONTOC Address: A. Kiat-Ong Bldg., Lok-ong St., Poblacion, Bontoc Tel #: (074) 602-1280 Branch Head: Estrella R. Aragon 13. CABANATUAN Address: Fajardo Bldg., Maharlika Highway, Cabanatuan City Tel #: (044) 463-0691 / 463-5463 Fax #: (044) 463-3996 Branch Head: Vilma R. Agapito 14. CALAMBA Address: Sta. Cecilia Business Center II, National Highway, Parian, Calamba, Laguna Tel #: (049) 545-1689 Fax #: (049) 545-2180 Branch Head: Severino V. Fandialan 15. CALAPAN Address: Bonifacio Drive, Ibaba, Calapan, Oriental Mindoro Tel #: (043) 288-2543 / 288-5376 Fax #: (043) 288-5359 Branch Head: Gregorio P. Asendido

16. CAMILING Address: Julian Qui Bldg.., Arellano St., Camiling, Tarlac Tel #: (045) 934-0220 / 934-0463 Fax #: (045) 934-0460 Branch Head: Monalisa C. Nardoc 17. CAUAYAN Address: Piedad Bldg., National Highway, Cabaruan, Cauayan, Isabela Tel #: (078) 652-2083 Fax #: (078) 634-5086 Branch Head: Josephine C. Abril 18. DAET (CAMARINES NORTE) Address: G/F, Ricasio Bldg., Carlos II St., Daet, Camarines Norte Tel #: (054) 571-2764 Fax #: (054) 721-1240 Branch Head: Beatriz C. Gumabao 19. DAGUPAN Address: Philam Life Bldg., A.B. Fernandez Ave., Dagupan City, Pangasinan Tel #: (075) 523-4153 to 54 / 523-4932 Fax #: (075) 522-0414 / 522-8908 Branch Head: Arsenio Dasig 20. GOA (CAMARINES SUR) Address: Rizal St., Brgy. Bagumbayan, Goa, Camarines Sur Tel #: (054) 453-0260 Branch Head: Cynthia O. Barcelon

21. IBA (ZAMBALES) Address: 2/F Rhoi Bldg., National Highway, Palaminan, Iba, Zambales Tel #: (047) 811-1008 Fax #: (047) 811-1009 Branch Head: Cesar Saludo 22. INFANTA (RIC) Address: 28 Plaridel St., Poblacion, Infanta, Quezon Tel #: (042) 352-707 Branch Head: Rolando Mendoza 23. IRIGA Address: Panga Bldg., San Roque, Iriga City Tel #: (054) 299-2530 Branch Head: Remedios L. Castro 24. LA UNION Address: FBR Bldg., Quezon Avenue, San Fernando, La Union Tel #: (072) 242-5813 Fax #: (072) 242-1091 Branch Head: Josephine C. Abril 25. LAOAG Address: RT Bueno Bldg., Don E. Ruiz St., Laoag City, Ilocos Norte Tel #: (077) 771-4414 / 771-5305 / 770-3113 Fax #: (077) 722-0949 / 607-1021 Branch Head: Benjamin R. Lopez

26. LEGASPI Address: Aquende Bldg., New Elizondo St., Legaspi City Tel #: (052) 480-7076 / 480-7301 Fax #: (052) 480-7074 Branch Head: Elenita D. Sanao 27. LIPA Address: AMR Business Center, Pilahan, Sabang, Lipa City Tel #: (043) 756-7507 Fax #: (043) 756-1953 Branch Head: Agaton M. Marqueses 28. LUCENA Address: Padillo Bldg., Enriquez St., Lucena City Tel #: (042) 718-626 Fax #: (042) 714-240 Branch Head: Corazon M. Villamayor 29. MALOLOS Address: Hiyas Cafetorium Bldg., Capitol Compound, McArthur Highway Malolos, Bulacan Tel #: (044) 791-6412 / 791-0193 Fax #: (044) 791-2295 Branch Head: Ma. Maylene M. Sanchez 30. MASBATE Address: Jacinto B. Andres Bldg., 21 Quezon St., Masbate, Masbate Tel #: (056) 333-2485 Fax #: (056) 333-3499

31. MEYCAUAYAN Address: Second Bulacan Development Bank Bldg., McArthur Highway Calvario, Meycauayan, Bulacan Tel #: (044) 840-8920 Fax #: (044) 840-8167 Branch Head: Antonina P. Ragua 32. NAGA Address: SSS Bldg., Concepcion, Pequea, Naga City Tel #: (054) 472-3880 / 472-9791 to 95 Fax #: (054) 472-0080 / 473-0024 Branch Head: Remedios L. Castro 33. OLONGAPO Address: Fabunan Bldg., 1040 East Tapinac, Rizal Ave., Olongapo City Tel #: (047) 222-7687 Fax #: (047) 222-3543 Branch Head: Guillermo S. Taruc 34. PUERTO PRINCESA Address: Go Siong Kuan Bldg., Lacao St., Puerto Princesa City, Palawan Tel #: (048) 433-7147 to 48 Fax #: (048) 433-2726 Branch Head: Rene V. Jaboli 35. ROMBLON (ODIONGAN) (RIC) Address: A. Fernandez Bldg., Quezon St., Odiongan, Romblon Branch Head: Romarico B. Sotomango

36. SAN FERNANDO (PAMPANGA) Address: CCD Bldg., MacArthur Highway, Dolores, San Fernando, Pampanga Tel #: (045) 961-1488 to 89/ 963-0953 / 961-0957 Fax #: (045) 961-5466 Branch Head: Simplicia M. Baniago 37. SAN JOSE (OCCIDENTAL MINDORO) (RIC) Address: Aguila Bldg., Gaudiel St., San Jose, Occidental Mindoro Tel #: (046) 491-1995 Branch Head: Simeon Marquez 38. SAN PABLO Address: Balagtas Blvd. corner Paulino St., San Pablo City Tel #: (049) 562-5920 / 562-5922 Fax #: (049) 562-0324 Branch Head: Edna S. Tanguin 39. SANTIAGO Address: Miranda Bldg., Mabini National Highway, Santiago City, Isabela Tel #: (076) 317-4259 / 682-7401 Fax #: (076) 682-7441 Branch Head: Romeo E. Reyes 40. SOALNO Address: Pille Bldg., National Highway, Solano, Nueva Vizcaya Tel #: (078) 326-6934 / 326-7325 Branch Head: Porifico M. Balatico

41. SORSOGON Address: Jomil Enterprises Bldg., Quezon St., Polvorista, Sorsogon, Sorsogon Tel #: (056) 211-1638 Branch Head: Nilo D. Despuig 42. STA. CRUZ Address: Ruben Perolina Bldg., Pagsawitan, Sta. Cruz, Laguna Tel #: (049) 808-1338 Branch Head: Aurora L. Torres 43. STA. MARIA Address: NEM Bldg., Gov. Fortunato Halili Ave., Bagbaguin, Sta. Maria, Bulacan Tel #: (044) 641-3672 Fax #: (044) 641-2708 Branch Head: Elizabeth R. Garcia 44. TAGAYTAY Address: Grand View Complex, Crossing, Silang, Tagaytay City Tel #: (046) 413-0383 Fax #: (046) 413-0385 Branch Head: Tito A. Nava 45. TARLAC Address: Macabulos Drive, San Vicente, Tarlac, Tarlac Tel #: (045) 982-3410 / 982-8600 / 982-6967 / 982-8739 Fax #: (045) 982-1092 / 982-3402 Branch Head: Simplicia Baniago

46. TUGUEGARAO Address: Cedenio Bldg., Luna St., Tuguegarao, Cagayan Tel #: (078) 844-2108 Fax #: (078) 844-1512 Branch Head: Antonia G. Figuerras 47. URDANETA Address: LIS Bldg., McArthur Highway, Urdaneta City, Pangasinan Tel #: (075) 568-8512 Fax #: (075) 568-8510 Branch Head: Jose M. Altre 48. VIGAN (ILIOCOS SUR) Address: Chan Bldg., Bonifacio cor. Sikatuna Sts., Vigan, Ilocos Sur Tel #: (077) 722-26-86 / 722-23-60 / 242-5813 Branch Head: Ferdinand Ramirez 49. VIRAC Address: 2/F, JMA Bldg., Sta. Elena St., Virac, Catanduanes Tel #: (052) 811-1702

BRANCHES

AKLAN Address: Pastrana Bldg., Kalibo, Aklan Tel #: (036) 868-4117 Branch Head: Isaias C. Leyson 2. ANTIQUE Address: SSS Bldg., Bantayan, San Jose, Antique Branch Head: Esteban Panes 3. BACOLOD Address: SSS Bldg., Lacson St., Bacolod City Tel #: (034) 435-0161 / 433-1378 / 435-2795 to 96 Fax #: (034) 435-5130 Branch Head: AVP Alberto C. Alburo 4. BAGO CITY Address: RTC Bldg., Justice Compound, Rafael M. Salas Drive, National Highway, Bago City, Negros Occidental Tel #: (034) 61-910 / 61-912 Branch Head: Socorro B. Ferrer 5. CALBAYOG Address: Garalza Bldg., J.B. Avelino Ave., Calbayog City, Western Samar Tel #: (055) 209-1198 Branch Head: Ma. Socorro A. Ramirez

6. CAPIZ (roxas) Address: Isabel Adonay Bldg., Fuentes Drive, Roxas City, Capiz Tel #: (036) 621-0611 Branch Head: Elvira B. Banico 7. CATBALOGAN Address: To Chip Bldg., Catbalogan, Samar Tel #: (055) 251-2218 Branch Head: Flordeliz Lluz 8. CEBU Address: Suarez Bldg., Gorordo Ave. corner Escao St., Cebu City Tel #: (032) 232-7520 / 232-7232 / 232-7263 Fax #: (032) 232-7236 Branch Head: VP Juanito J. Lao 9. DUMAGUETE Address: Demetria Bldg., Sta. Rosa St., Dumaguete City, Negros Oriental Tel #: (035) 225-6810 Fax #: (035) 225-4340 Branch Head: Edmund P. Gonzales 10. ILO-ILO Address: Maruja Bldg., Burgos St. corner Rizal St., Iloilo City Tel #: (033) 335-0961 Fax #: (033) 337-6085 Branch Head: Raul A. Casiano

11. KABANKALAN Address: Zayco Bldg., Repullo St., Kabankalan City, Negros Occidental Tel #: (034) 471-2924 Fax #: (034) 471-2224 Branch Head: Victor Nicor 12. LAPU LAPU Address: HR Tourist Hotel, Barangay Pusok, Lapu-lapu City Tel #: (032) 340-1886 / 340-8050 Fax #: (032) 340-1060 Branch Head: Rodulfo P. Ceniza 13. MAASIN Address: Ampil Bldg., Abgao, Maasin, Southern Leyte Tel #: (053) 327-8119 Branch Head: Rodrigo B. Gregana 14. ORMOC Address: Pajarilla Bldg., J.P. Rizal Ave., Ormoc City Tel #: (053) 255-5241 Fax #: (053) 255-4658 Branch Head: Benjamin A. Pombo 15. SAN CARLOS Address: Uy King Poe Bldg., Locsin St., San Carlos City, Negros Occidental Tel #: (034) 312-5422 / 312-2422 Fax #: (034) 312-5316 Branch Head: Norman Frejil

16. TACLOBAN Address: G/F, Philam Life Bldg., J. Romualdez St. cor. P. Paterno St., Tacloban City Tel #: (053) 321-2278 / 321-4310 Fax #: (053) 325-5145 Branch Head: Lilibeth J. Cajucom 17. TAGBILARAN Address: Orimaco Bldg., C.P. Garcia Ave., Tagbilaran City, Bohol Tel #: (038) 411-3093 / 411-5477 Fax #: (038) 411-3934 Branch Head: Nelly P. Gaviola 18. VICTORIAS Address: Rainbow Mall, Osmea Ave., Victorias City, Negros Occidental Tel #: (034) 399-2953 Fax #: (034) 399-2954 Branch Head: Lina Hilado

BRANCHES

BISLIG Address: Saren Bldg., Espiritu St., Manganoy, Bislig, Surigao del Sur Tel #: (086) 628-2096 / 853-2333 / 853-2334 Fax #: (082) 221-8029 Branch Head: Jose S. Catoto Jr. 2. BUTUAN Address: Tiu Bldg., A.D. Curato St., Butuan City, Agusan del Norte Tel #: (085) 215-5008 / 341-5718 Fax #: (085) 342-8483 Branch Head: Ma. Raine L. Jamero 3. CAGAYAN DE ORO Address: SSS Bldg., Carmen Patag Road, Carmen, Cagayan de Oro City Tel #: (088) 858-3792 to 93 / 350-3531 Fax #: (088) 858-3790 to 91 Branch Head: AVP Josefina M. Olan 4. COTABATO Address: Perla Campania de Seguro, 48 Quezon Ave., Cotabato City Tel #: (064) 218-289 / 421-8290 Fax #: (064) 421-4515 Branch Head: Nicasio R. Gordon 5. DAVAO - Address: SSS Bldg., J.P. Laurel Ave., Bajada, Davao City Tel #: (082) 221-3536 / 221-3575 / 221-3493 / 221-3502 Fax #: (082) 226-3779 / 222-4175 Branch Head: VP Eddie A. Jara - Address: Toril Cooperative Devt. Bldg., Saavedra St., Toril, Davao City Tel #: (082) 291-0156 / 291-0012 Fax #: (082) 291-0106 Branch Head: Emmanuel R. Palma

6. DIGOS Address: Bele Tio Bldg., Digos, Davao del Sur Tel #: (082) 553-5657 to 58 Fax #: (082) 553-2021 Branch Head: Rizalito Alberto C. de Leon 7. DIPOLOG Address: Uy Bldg., S. Gonzales St., Dipolog City, Zamboanga del Sur Tel #: (065) 212-2518 Fax #: (065) 212-4834 Branch Head: Godofredo N. Martinez 8. GENERAL SANTOS Address: Yao Bldg., Roxas East Ave., General Santos City Tel #: (082) 552-3641 / 552-8098 Fax #: (082) 552-7504 Branch Head: Evelyn P. Sayon 9. GINGOOG Address: Calves Bldg., National Highway, Gingoog City, Misamis Oriental Tel #: (088) 861-0126 / 427-720 Fax #: (088) 427-815 Branch Head: Carmelita S. Noble 10. ILIGAN Address: G/F Gonzales-Gimeno Bldg. IV, Tubod Highway, Iligan City, Lanao del Norte Tel #: (063) 221-5248 / 221-5374 / 221-6179 / 221-2988 Fax #: (063) 221-6179 / 221-2932 Branch Head: Cheryl V. Jariol

11. KIDAPAWAN Address: G/F Roma Bldg., Quezon Blvd., Kidapawan City, North Cotabato Tel #: (064) 815-80 / 852-85 Branch Head: Edgar P. Juanich 12. KORONADAL Address: Borjie Bldg., Rizal St., Koronadal, South Cotabato Tel #: (082) 833-3641 / 552-8078 Fax #: (082) 552-7504 Branch Head: Pablo L. Orilla 13. MALAYBALAY Address: Belderol Bldg., Fortich St., Malaybalay, Bukidnon Tel #: (088) 221-2723 Fax #: (088) 221-2866 Branch Head: Carmelita Awiten 14. MATI (DAVAO ORIENTAL) Address: Magricom Bldg. II, Rizal St., Mati, Davao Oriental Tel #: 087) 388-3754 Fax #: (067) 811-1448 Branch Head: Jove L. Colasito 15. OROQUIETA Address: Rural Bank of Oroquieta Bldg., Barrientos St., Oroquieta City Tel #: (088) 531-1210 Branch Head: Anna Pearl Fuentes

16. OZAMIS Address: Liong's Bldg., Gomez St. cor. Valconcha St., Ozamis City Tel #: (088) 521-0441 Fax #: (088) 521-3396 Branch Head: Tita A. Cloma 17. PAGADIAN Address: Arancana Bldg., Ramon Magsaysay Ave., Sta. Lucia District, Pagadian City Tel #: (062) 214-1633 / 214-1819 / 215-1159 to 60 Fax #: (062) 214-2466 Branch Head: Elizabeth C. Cabatingan 18. SULU Address: 2/F, Sabtirul Bldg., Travis St., Jolo, Sulu Tel #: (02) 412-2871 / 412-2872 Branch Head: Ferdausi Salasa 19. SURIGAO CITY Address: Vailoces Bldg., Capitol Rd., Surigao City, Surigao del Norte Tel #: (086) 231-7033 Fax #: (086) 826-2431 Branch Head: Oswaldo B. Montenegro 20. TAGUM Address: F. Maloles Bldg., Sobrecarey St., Tagum City, Davao del Norte Tel #: (084) 217-3796 / 400-1035 to 36 Fax #: (084) 218-1102 Branch Head: Manolito C. Tagalog

21. TANDAG Address: Pimentel Bldg., Donasco St., Tandag, Surigao del Sur Tel #: (086) 221-3185 Branch Head: Juan M. Montero

22. ZAMBOANGA Address: PHIDCO Bldg., Veterans Ave., Zamboanga City Tel #: (062) 991-2544 / 991-0624 / 991-2007 / 991-0118 Fax #: (062) 991-2010 / 993-1210 Branch Head: Adelaida H. Drapiza

FREQUENTLY ASKED QUESTIONS

When a person has secured an SS number does it mean that one is already an SSS member and therefore has the right to social security benefits?

No. Securing an SS number does not automatically mean a person is already covered as a member. One is considered a member when the employer has reported one for SSS coverage by the employer and has paid at least one month contribution as an employee. For self-employed, OFW or non-working spouse, they should have paid at least one month contribution. Securing an SS number does not mean automatic membership.
Can a member withdraw his membership with the SSS?

No. When a person registers for SSS membership in any capacity, either as an employee-member during employment, or as a self-employed or voluntary member the person becomes a member

What happens to the coverage of a member who has received a lump sum benefit for permanent total disability and is re-employed? The recipient of a lump sum permanent total disability who is re-employed or has resumed self-employment or as an OFW or Non-working spouse, not earlier than one year from the date of disability, shall again be subject to compulsory coverage and shall be considered a new member. When a member loses the SS ID card or cannot remember the SS number, should the member secure another SS number? No. The SS number assigned to a member is the lifetime number and must always be used in all transactions with the SSS. The member should not secure another number at any other time. If the member wishes to secure another SS ID card and cannot remember the SS number, it is advisable to inquire from the nearest SSS office. If a member has more than one SS number, this will cause delay in processing of the claim for benefits or loans in the future. Thus, it is important that a member should have only one SS number. If a member has more than one SS number, it is important to write or visit the nearest SSS branch to request for the cancellation of the other number/s and consolidation of all of the contributions under the retained SS number. From then on,