EMPOWERMENT

What is empowerment? Empowerment is a process by which we increase the capacity of an individual or group in order to enable them to make choices and for them to transform their choices into the desired actions. These actions help build collective and individual assets and improve and as a result the efficiency of use of these assets is improved.

THE EMPOWERMENT PROCESS

1. 2. 3. Valuing employees Sharing visions Direction and goal sharing with workers

4. 5.
6. 7.

Involvement of workers in decision making Solving problems

Communication Training

FIVE PRINCIPLES OF EMPLOYEE EMPOWERMENT

Share Goals, Vision and Direction Provide Information for Decision Making Delegate Authority and Impact Opportunities, Not Just More Work Help Employees Feel Rewarded and Recognized for Empowered Behavior Provide Frequent Feedback

BENEFITS OF EMPOWERMENT
Employee empowerment is one of the most important concepts in total quality management. Empowerment is the key to motivation and productivity which will result in better quality. Also very important is that by empowering your employees you are giving management more time to spend engaged in visioning, nurturing, broad-based thinking and focusing on quality. By empowering your staff you are creating employees who are friendly, happy, and can cater to the customer's needs more easily which can affect the customer's perception of service quality in a positive way.

EMPOWERMENT LEADS TO:

Profitability of the company

Better performance

productivity

Organizing themselves

competitive ness

PARTICIPATION
WHAT IS PARTICIPATION?
Employee participation is the involvement of employees in organisations by means of communication. Employee participation allows employees to have some input in the decision making process within business's.

ORGANISATIONS CAN INVOLVE EMPLOYEES IN DECISION-MAKING BY:

1. Empowering them - Empowering employees gives them extra power and responsibility in the business, which would give them a greater say in the decision making process.

2.

Working in teams - This would give employees an opportunity to discuss in teams the best course of action, which may involve making decisions agreed upon the group e.g. choosing a certain supply of goods. Carry out staff opinion surveys - These can be given to employees within the company, allowing employees to give their views and opinions on the business. The results of the survey may determine how the business is run.

3.

HOW PARTICIPATION WORKS

Three Levels of Control: 1. Wages & conditions 2. Techiques related to everyday work 3. Wider trade policy & strategy formulation

PROGRAMS FOR PARTICIPATION

Different types of participative programs
Consultative management Suggestion programs Programs emphasizing quality Middlemanagement committees Employee ownership plans

Self managing teams

BENEFITS OF PARTICIPATION
1. IMPROVES PERFORMANCE :
Participation tends to improve performance and job satisfaction. Participation leads to higher output and better quality of out put . Besides participation it leads to an increase in employee suggestions for quality and quantity improvements.

2. INCREASES JOB SATISFACTION :

Participation also leads to increased job satisfaction among employees. The job satisfaction among employees is seen in the form of increased self esteem, more commitment to goals, better acceptance of change and decline in the absenteeism and turnover.

4. SATISFIES EMPLOYEE EXPECTATIONS:

Participation helps in direction. Employees have a greater desire for influencing and contributing to work related decisions which helps in satisfies employees expectations.

5. BETTER COMMUNICATION:
Participation leads to better communication as people discuss mutual work problems. participation helps in sharing of information which leads to better quality suggestions.

6. MEANINGFUL PARTICIPATION:
Participation satisfies the employee need for meaning and fulfillment at work employee needs for significance, opportunity to use their minds and a chance to devote their efforts to higher purpose in their work are satisfied by meaningful participation.

PARTICIPATION LEADS TO:

Employee as an asset

Commitment and performance

Total quality management

Health and safety in the workplace

CREDITS
NAME
Hiten Balani Deepali Gaba Kaushik Jain Jitesh Mangwani Shraddha Sakharkar Priyanka Shah

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