Escolar Documentos
Profissional Documentos
Cultura Documentos
76% of companies are not confident they can staff leadership positions
-Corporate Leadership Council 2004
60% of employees want to switch employers when the job market improves
-Pacific Journal, 2004
When the best performers are doing what they are best at
(Emotional Engagement)
Everyone can excel if they try hard enough People will work harder if they get paid more money Focus employee development on fixing weaknesses Organizations outcomes are dictated by hard financial realities Key to growth is increasing demand Superior performance is due to improved technology Competencies, skills, and knowledge are more important than talent Superior performance is the consequence of rational thinking dont let emotions get in the way People are an organizations most valuable asset
The Real-World
Employees who use natural talents produce significantly more than average workers Emotionally committed employees form teams that deliver exceptional outcomes Customers recognize the passion and commitment employees feel toward them and respond emotionally Emotionally driven reactions build bridges between employees and customers that create engagement Engagement is the key factor that drives growth Sustainable growth is the route to profits
HIGHER PROFIT
STOCK INCREASE
SUSTAINABLE GROWTH
ENGAGED EMPLOYEES
GREAT MANAGERS
Engaged Employees
Perform 20% better Are 87% less likely to leave the organization
--Driving Performance and Retention through Employee Engagement --Corporate Leadership Council, 2006
Clear about purposeseek ways to improve Bring full selves to work Highly skilled High need for achievement High energy Committed to team Upbeat and proud to work for you
First, Break All the Rules, Gallup
The Q 12
I know whats expected I have what I need I do what I do best I am recognized Someone cares Someone develops me My opinion counts
My job is important My colleagues are committed I have a friend at work Someone talks about my progress with me I learn and grow
Bingo!
Employee Goals
Organizational Goals
Employee Engagement!
Employees
(70%)
Potentials (15%)* High Achievers (20%)* Not-Yet-Engaged (55%) C.A.V.E Dwellers (10%)
Not-Yet-Engaged (55%)
Average, Under-motivated Uncommitted to talents Mismatch between talents and job/career Keys to Engagement
Its as much about the act of conversations, as it is about the outcome of those conversations
--Performance Improvement Solutions, 2005