TMA Training Strategy

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Objective of the Slide Pack

• Understanding Training Landscape in the

context of TMA Regulations

• A view of Objectives of Training for TMA

• An outline of scope of Training for Promoters

and Highway Authorities

• A typical view of Stakeholders involved in

Training for Promoters & Highway Authorities

• Methodology to address the Training need

within your respective accounts

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 Training Landscape – TMA Context

TMA Training

WHAT do you WHO needs to HOW do you HOW to MEASURE

WHY Training?
Train on? be Trained? Train? effectiveness?

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‘WHY’: Training?

• Understand the significant changes under the

Traffic Management Act

• A view of the Organisation Vision of Operations in

the TMA regime

• Understand the To-Be Business Processes

• Individual Roles and Responsibilities in the To-Be

Business Processes; the consequence of an
action/in-action

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‘WHAT’: Scope of Training – Highway Authorities

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‘WHAT’: Scope of Training - Promoters

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‘WHO’: Training Stakeholders – Highway Authorities

Number of
Role Training Need
Stakeholders
• Business Processes
• IT Systems
Streetworks
• Noticing System 6
Admin

le
• Mapping System
• Licensing Database
m p
• Business Processes
x a
• IT Systems
e E
Streetworks
i v
at
• Noticing System 4
tr
Inspector
s
• Mapping System

l lu
• Hand held PDA
I
Streetworks • IT
n
• Business
ASystems
Processes

2
Coordinator • Noticing System
• Mapping System

• Roles/Responsibilities and associated necessity for Systems Training may change for your respective
accounts. Please refer to your Business Processes and discuss with necessary Stakeholders to ensure
alignment in this area
• The same applies for Training Stakeholders with Promoters also
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‘WHO’: Training Stakeholders – Promoter

Number of
Role Training Need
Stakeholders
• Business Processes
NRSWA Admin • IT Systems
6
Assistant • Noticing System
• SAP Work Management System
p le
• Business Processes
x a m
• IT Systems
e E
i v
at
Dispatch Team • Dispatch Application 6

tr
• Noticing System
s
llu
• Mobile Application
I
An
• Business Processes
• IT Systems
Network Officer • Noticing System 2
• Mapping System
• SAP Work Management System
• Business Processes
Field Operative • IT Systems 15
• Go-Book

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HOW: to Train and MEASURE Effectiveness?

It is Possible to Climb
the Highest Mountain,
One Step at a time

'What we have to learn to do,

we learn by doing'
- Aristotle

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THANK YOU

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