It Master Plan For Zoo

INDONESIAN ZOO AND AQUARIUM (IZA)
Consultant : Mardiana Purwaningsih
IT MASTER PLAN
INTEGRASI ENTERPRISE Mardiana Purwaningsih
Vision
The Indonesian Zoo and Aquarium envisions a world where all people respect, value and conserve animals and nature.
Mission
IZA zoos and aquariums are places where people connect with animals. We are therefore dedicated to excellence in animal care and welfare, conservation, education, and research that collectively inspire respect for animals and nature.
Goals
Establishing and promoting high standards of animal care and welfare; Promoting and facilitating collaborative conservation and research programs; Strengthening and promoting conservation education programs for our public and professional development, and; Raising awareness of the collective impact of its members and their programs.
Targets
The first conservation target was to focus on developing conservation action for the endangered endemic species of Indonesian.
The second target, on a broader regional scale, was to focus on developing conservation action for the threatened species of Southeast Asia. The third target was to develop quality captive breeding programs with the view that these species provide the linkage between the captive breeding community and the wildlife agencies and conservation organizations of Indonesian.
Core and Support Activity

1.0
Research & Conservation
2.0 Build Habitats
3.0 Adopt Animal
4.0
Build Learning Center and Museum
5.0 Marketing & Publication
A. FINANCE
B. PROCUREMENT
C. FIRM INFRASTRUCTURE D. ADMINISTRATION
Strategic Distinction Model

core 1.0 4.0 C necessity B A 2.0 3.0 5.0
support infrastructure
D weaker
equal
stronger
Value Chain Defined

1.0 Research and Conservation
Value Propositions: To serve the animals in zoo a appropriate habitats, foods and take care of animals.
Capabilities: Laboratory Laboratory tools Computer Researcher Doctor
Products and Services:
Genetic Conservation
Animal Quarantine Animal Breeding Animal Food chain
Value Chain Defined

2.0 Build Habitats
Value Propositions: All animals need a appropriate habitats in order lo life longer and can breed well. Capabilities: Products and Services:
Location
Beautiful Scenery Original Habitats
Build cage
Arrange location, trees, land and shelter Check source irrigate Check electrical area
Value Chain Defined

3.0 Adopt Animals
Value Propositions: To adopt animals in their habitats and take care of animal every day like their foods, health, location and their emotional condition Capabilities: Zookeeper Transportations Medicals appliance Products and Services: Take care of Animal Check medical and psychological conditions Check foods supply Check hygiene habitats Check conditions of habitats, pigswill, and garbage
Value Chain Defined

4.0 Build Learning Center and Museum
Value Propositions: All information about animal needs place to keep, and to help the public by all available means to a greater understanding of animals in particular and nature in general. Capabilities: Computer and Network
Library Professional Teacher Librarian Classroom Facility of Outdoor Activity

Give fully databases of native and exotic animal Keep information about animal fossils Responsible to organising various thematic exhibitions and educational programmes Responsible to zoocamps, and behind-the-scenes programmes
Value Chain Defined

5.0 Marketing and Publication
Value Propositions: To serve the public with quality educational and recreational experiences
Capabilities: Websites Program and Event Zoo Membership Information Center

Create program and event to publish zoo Get cooperation with school around zoo Create interesting publication by websites, advertisement and television Give good service to visitor Give respond from visitor complain Build a center of information to help visitor
Value Chain Defined

Activity 1.0 Other Possible Analysis Cost Time Opportunities

Skills:
Expert in biological area Expert in zoological area Use laboratory equipment Computer literate for biological program
Competencies:
Team work Work accurately Patient
Amount Collection
Budget Animal Breeding
Value Chain Defined

Activity 2.0 Other Possible Analysis Cost Time Budget
2.0 Build Habitats

Skills: Expert in Civil area Good knowledge of tools Good knowledge of botanical area Competencies: Team Work Good health Hard worker
Good knowledge of electrician

Good knowledge of Project Management Good knowledge of environment area
Value Chain Defined

3.0 Adopt Animals

Skills: Good knowledge of zoological area Good knowledge of emotional condition of animal Competencies:
Team work
Hard worker Good in negotiation Communication skill Brave
Died Animal
Budget
Good knowledge of physical condition of animal
Value Chain Defined


Skills: Competencies: Team work Communication and Interpersonal Skill Fluently in English both oral and written Good motivated and innovated Good interaction with the children
Network Database Literate

Good Administration Good knowledge of zoological area Good knowledge of human psychological Historian
Amount Collection
Databases Museum Collection Budget Amount Scholl Children
Value Chain Defined


Skills: Competencies: Good presentation, communication, and interpersonal skill
CRM Literate
Computer Literate Strong analytical skill Experience in marketing
Amount visitor
Budget Amount Sponsorship Visitor satisfaction
Fluency in English both orally and written

Team Work Have a good network Hard working and self motivated
Organization Strategic Distinction Model

Capability 1
core
Capability 4
Capability 2
Capability 5
necessity
Capability 3
weaker
equal
stronger
Defined by IT
Organization IT Needs Basic Hygiene Differentiators Web based Distribution information system (Portal) Geographic Information System Special software for research Robotic Decision Support System Neural Network/Expert System E-Business Customer Relationship Management Computerized for Control Irrigate and Electrical System To get more visitor with interesting publication and good services IT Value Propositions To serve information quickly and accurate all about animals, visitors, events, and make communication easier for all units.
Computer support for

administration or back office Integrated information system Databases Computer Network, Security Management Information Center or Front Office Reporting Database Management System or Storage Management Strategic Planning Project Management Assets and Resource Management Access Control
To give more effective and accurate in research area
Activity 1.0 - Brainstrom

Geographic Information System
Database System Network Integrated and Security System Special software for research Robotic
Digital laboratory equipment

Expert System Decision Support System Storage Management System Project Management Reporting
2.0 Build Habitats

Smart Building Equipment Remote Control System Computer support for irrigated and electrical system Project Management Reporting
3.0 Adopt Animals

Integrated Network
Expert system
Remote Animal Control or Geographic Information System Decision Support System Computer support for irrigated and electrical system Project Management Reporting

Web based information system Database system Interactive browser
Camera Control
Detection System Alarm System Management Information System Reporting Project Management Customer Relationship Management

Customer Relationship Management
Computerized Information System

e-Business Reporting Front Office Strategic Planning Project Management Database Management
Map All Systems

MIS Robotic Database GIS Reporting Expert System
Reporting Reporting Irrigated and electrical systems GIS Expert System Alarm System Web based system/ Portal Database
Reporting
Information Center CRM E-Business
1.0 Research & Conservation
2.0 Build Habitats
3.0 Adopt Animal

Database Reporting
5.0 Marketing & Publication
Accounting System
A. FINANCE B. PROCUREMENT
E-Procurement
Database
C. FIRM INFRASTRUCTURE D. ADMINISTRATION

Reporting
Red: New System Yellow: Existing System
Map All Systems

GIS E-Procurement CRM Web based system
core
E-Business
Expert System
necessity
Computerized Irrigated and Electrical systems
Robotic
MIS
Irrigated and
Database
Traditional Procurement Information Center Accounting System
Electrical systems Alarm System Reporting
Red: Under Contraction
Replacement System
weaker
equal
stronger
Map All Systems

Activity 1.0 Research and Conservation
Capabilities
System
MIS GIS Database Robotic Reporting Expert System Good Good Avg. Avg. Avg. Good Avg. Avg. Avg. Good Avg. Good Avg. Good Poor Avg. Avg. Avg. Poor Good Poor Avg. Poor Avg. Good Avg. Good Avg. Avg. Poor Good Poor Avg. Poor Research Tool Reports Diagnosed Software DNA Software Cover IS in research area
Cover all zoo area

Cover all data in research area Only cover one application Create report research activities Cover one solution in research area
Map All Systems

Activity 2.0 Build Habitats
Capabilities
System Computerized Irrigated System
Good
Poor
Avg.
Avg.
Avg.
Poor
Cover all habitats
Computerized Electrical systems
Good
Poor
Avg.
Avg.
Avg.
Avg.
Cover zoo area
Map All Systems
Activity 3.0 Adopt Animals
Capabilities
System Expert System

GIS Reporting Good Good Avg. Avg. Avg.
Avg.
Avg. Avg.
Poor
Poor
Avg.
Avg.
Poor
Poor Avg.
Software Diagnose
Cover one solution in research area Cover all zoo area
Reports
Create report daily activities
Map All Systems
Activity 4.0 Build Learning Center and Museum
Capabilities
System Web based system Alarm System Database Reporting
Good Avg.
Good
Good Avg.
Good
Good Avg.
Good Avg.
Good Avg.
Avg.
Good Avg.
Good
Avg. Avg.
Good Avg.
Portal, Website
Cover all area Cover museum building Cover collections and events
Reports
Create report any program activities
Map All Systems
Activity 5.0 Marketing and Publication
Capabilities
System Information Center E-Business CRM Reporting Good Avg. Good Avg. Good Good Avg. Avg. Avg. Avg. Avg. Avg. Avg. Help Desk Cover information all about Zoo
To collaborate with their partner

CRM Reports Cover their stakeholder Create report publish activities
Good
Avg.
Good
Avg.
Avg.
Good
Avg.
Avg.
Developed for all Systems
System Attributes System MIS Robotic Database $1000 $1500 $1000 $2500 $1500 2 1 1 2 2 Mature Mature Mature New New Free Low Free Good Diff. Good Diff. Diff. Good Avg. Good Good Good 5 yr. 5 yr. 5 yr. 10 yr. 5 yr. Good Avg. Good Good Good High Medium High High High Good Avg. Good Good Good
GIS Expert System Irrigated and Electrical systems Web based system
Free Low
$750 $1000
2 1
Mature Mature
Low Free
Diff. Good
Good Good
10 yr. 3 yr.
Avg.
Medium
Good Good
Good Medium
Developed for all Systems
System Attributes System Alarm System CRM E-Business Accounting System E-Procurement Reporting $500 $1000 $1000 $400 $1000 $300 1 1 1 1 1 2 Mature New New Low Free Free Good Good Good Avg. Good Avg. 5 yr. 3 yr. 3 yr. 5 yr. 3 yr. 5 yr. Avg. Good Avg. Avg. Avg. Avg. Medium Medium Medium Medium Medium Low Avg. Good Avg. Avg. Avg. Avg.
Mature Mature Mature
Free Free Free Good
Avg. Avg. Avg.
Strengths and Opportunities
Strengths
Amount of species animal in origin habitats Special Program and Event that collaborated with any school Database Integrated System for Animal Information Ease and speed in data access Complete information of native and exotic animal
Opportunities
e-Business
Web based information system Improvement all of marketing capabilities Research area broader Collaboration with any conservation association Implemented Geographic Information System Internal and external communication of information Expert System to cover research and conservation INTEGRASI ENTERPRISE Mardiana Purwaningsih
Opportunity Identification
< 3 months
Collecting information every business area
Presenting draft of website Testing new system and evaluating Give more access to data source Check all existing infrastructure List all infrastructure which must be prepared Investigate server
3 - 9 months
Improve information presentation Workflows analysis Check implementing of website and evaluating Conduct software for expert system Develop base of e-Business Preparing requirement for implementation GIS Develop server
9 - 24 months
Testing Expert System Implemented e-Business Testing GIS Maintenance server
Collecting databases of visitor satisfaction

Identify solution for visitor satisfaction
Implementing CRM
Identify monitoring needs
Designing, Presenting and Testing Web based Information System
Investigate and Develop Server Provide access to online Information source
Identify needs for Expert System Set Fuzzy Logic for Expert Systems
Operating Support
Migrating to Computerized Electrical System
Information
Needs analysis Check media (satellite/radio) For GIS Application
Collecting
Testing System Migrating to Computerized Irrigate System Use of Online Desk
IT Suggested Priority
Information
Use of Lotus Notes Daily Monitoring Tools
IT Suggested nice to have
Skills and Competencies

Skills
Research Methodology Project Management Strategic Planning Frond End Windows Based Skill Computer Network Experience - Administration - Security Database Design - SQL Server Website Design Java Programming Experience Linux Experience Excel highly development System Analysis Back Office Operations Control System Engineering
Competencies
Ability to work individually or Teamwork Customer Orientation Project Management Good Communication and Interpersonal Skill Networking Organization Knowledge Database Management Information Management Computer Literate (Window Desktop Knowledge)
Environment Experience
Strategic Importance Core
Organizatio n Knowledge Good Communication and Interpersonal Skill Customer Orientation Project Management Computer Literate (Window Desktop Knowledge) Ability to work individually or Teamwork
Necessity
Networking (interpersonal)
Support
Weaker than required - needs improvement In the desired position - needs to be maintained
Information Management
Database Management
Weaker
Equal
Stronger
Relative Position
Software Development Area
MIS Area
Testing Expert System Implemented e-Business Testing GIS
Conduct software for expert system

Preparing requirement for implementation GIS Develop base of e-Business Give more access to data source Check implementing of website and evaluating
Marketing Area
Check all existing infrastructure List all infrastructure which must be prepared Investigate server Implementing CRM Collecting visitor satisfaction Presenting draft of website Collecting information
< 3 months
3 - 9 months
9 - 24 months
IZA Strategic Plan

MISSION VISION Envisions a world where all people respect, value and conserve animals and nature. dedicated to excellence in animal care and welfare, conservationand research for animals and nature. OBJECTIVES VALUES Animal life in their habitats and animal breeding
Establishing and facilitating collaborative conservation and research programs of animal care and Promoting and;
TARGET
focus on developing conservation action for the endangered endemic species of Indonesian
TACTICS Build completed facilities for research and conservation
Improve Opportunity Location and natural habitats, collection of species native and exotic animal
Project Schedule
Project Schedule
Thank You

It Master Plan For Zoo

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INDONESIAN ZOO AND AQUARIUM (IZA)

Consultant : Mardiana Purwaningsih

INTEGRASI ENTERPRISE Mardiana Purwaningsih

INTEGRASI ENTERPRISE Mardiana Purwaningsih

INTEGRASI ENTERPRISE Mardiana Purwaningsih

INTEGRASI ENTERPRISE Mardiana Purwaningsih

INTEGRASI ENTERPRISE Mardiana Purwaningsih

Core and Support Activity

2.0 Build Habitats

3.0 Adopt Animal

5.0 Marketing & Publication

INTEGRASI ENTERPRISE Mardiana Purwaningsih

Strategic Distinction Model

Value Chain Defined

Capabilities: Laboratory Laboratory tools Computer Researcher Doctor

Products and Services:

INTEGRASI ENTERPRISE Mardiana Purwaningsih

Value Chain Defined

INTEGRASI ENTERPRISE Mardiana Purwaningsih

Value Chain Defined

INTEGRASI ENTERPRISE Mardiana Purwaningsih

Value Chain Defined

Products and Services:

INTEGRASI ENTERPRISE Mardiana Purwaningsih

Value Chain Defined

Capabilities: Websites Program and Event Zoo Membership Information Center

Products and Services:

INTEGRASI ENTERPRISE Mardiana Purwaningsih

Value Chain Defined

1.0 Research and Conservation

INTEGRASI ENTERPRISE Mardiana Purwaningsih

Value Chain Defined

2.0 Build Habitats

Good knowledge of electrician

INTEGRASI ENTERPRISE Mardiana Purwaningsih

Value Chain Defined

3.0 Adopt Animals

Good knowledge of physical condition of animal

INTEGRASI ENTERPRISE Mardiana Purwaningsih

Value Chain Defined

4.0 Build Learning Center and Museum

Network Database Literate

INTEGRASI ENTERPRISE Mardiana Purwaningsih

Value Chain Defined

5.0 Marketing and Publication

Fluency in English both orally and written

INTEGRASI ENTERPRISE Mardiana Purwaningsih

Organization Strategic Distinction Model

Computer support for

To give more effective and accurate in research area

INTEGRASI ENTERPRISE Mardiana Purwaningsih

Activity 1.0 - Brainstrom

Digital laboratory equipment

INTEGRASI ENTERPRISE Mardiana Purwaningsih

Activity 2.0 - Brainstrom

2.0 Build Habitats

INTEGRASI ENTERPRISE Mardiana Purwaningsih

Activity 3.0 - Brainstrom

3.0 Adopt Animals

INTEGRASI ENTERPRISE Mardiana Purwaningsih

Activity 4.0 - Brainstrom

INTEGRASI ENTERPRISE Mardiana Purwaningsih