Escolar Documentos
Profissional Documentos
Cultura Documentos
Mechanistic Management Process. Tasks rigidly defined. Strict hierarchy of authority. Vertical communication.
Organic Management Process. Adjusted tasks through team work. Less hierarchy. Horizontal communication.
Omega:
At Acme
Efficient performance Cost efficiency High profits High volume manufacturing
At Omega
Employee satisfaction Enhanced cooperation amongst departments Research oriented
Acme:
Positive impacts
Negative impacts
Omega:
Positive impacts
Negative impacts
Did not believe in Organization charts. Better integration amongst departments. In case of very tight deadlines, the organizational structure may not produce desired results.
The firms face High-Moderate Uncertainty. The characteristics required in such a scenario are:
Organic structure Participative and Decentralized Teamwork Requires planning orientation and fast response.
Based on the above characteristics, Omega is best suited to produce a better result.
Coordination amongst various departments ensured all the departments were on the same page with their respective responsibilities. Horizontal communication and increased cooperation help in identifying an error in the design.
Because of increased cooperation amongst various departments, they were able to follow the schedule, right up to quality control. Despite having strict rules and regulations, the president of Acme bypassed the quality control tests to meet deadlines, it reflects poorly on the ethics of the company.
Omega should get the final contract due to the following reasons:
Organization structure better suited to collaboration and idea generation. More likely to produce further improvements in the design or manufacturing methods. Likely to improve upon the reliability of the product. Better quality of manufacturing due to ethical structure. Omega ideally implemented Customer Value Management by focusing on improving the value delivered to its customer.
Over the long run, the contract was awarded to Acme because of the following reasons:
Omega did the initial research and provided a better value proposition within deadlines. The product was sufficiently low tech. Once Omega provided the defect free blueprint, the next governing factor would be the cost. Acme capitalized on this opportunity to win the contract.