RESEARCH PROPOSAL Personal information Name B.

SANJEEWA THARANGA KARIYAWASAM

Registration 50580300 Number

Email address Phone number

ceynco@yahoo.com

0772345200

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THE FACTORS INFLUENCING THE JOB SATISFACTION OF POLICE INSPECTORATE: A STUDY AT NUGEGODA POLICE DIVISION. Introduction: - All over the world, it is simply realised that the job satisfaction reflects that an employee feels about his job. Most people in employment experience a degree of satisfaction or dissatisfaction with their job. Moreover, they tend to be more satisfied with some aspects of their job than the others. Job satisfaction is very important because it is directly or indirectly involved with personal and organizational well-being. This study is aimed to study the factors influencing the job 5/3/12 satisfaction of police inspectorate in

Background of the study The police force is involved in citizens affairs from birth to death in comparison to other organizations. However, very little or no attempt took to evaluate the job satisfaction of police officers. More than eighty five thousand police men are deployed the country but not only government but also the department itself did not seriously care of job satisfaction. If the police department did not evaluate job satisfaction, the ultimate result would be the poor performance and the productivity and these jeopardize the reputation of the police department. This study will be carried out among officers of inspectorate of Nugegoda police division. Nugegoda police division comprise 13 police station and 1695 police officers belonging to various ranks working for respective police stations. The inspectorate (the body of Inspectors) consists of Chief Inspectors, Inspectors and Sub Inspectors. There are 190 officers altogether in police inspectorate. To the benefit of researching it is easy to use officers belonging to the inspectorate because they are considered as First level or operational level managers. On one hand since it is huge number of officers, it is not practical to take all the police officers in Nugegoda police division as population and on the other hand, the education and the experience of most police officers of inspectorate would assist to measure the criteria.

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The main objective of the study the main objective of this research is to study job satisfaction of police inspectorate and to identify key influential factors of job satisfaction. Specific objectives of study are as follows

To identify the factors those influence the job satisfaction of police inspectorate. To assess the satisfaction level of inspectorate in Nugegoda police division. To offer alternative suggestions to improve the satisfaction level of police inspectorate.

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Problem identification A pilot survey was conducted among ten police officers from inspectorate of Nugegoda police division before this. That was conducted by using of survey method. They were given a questionnaire based on five factors which led to job satisfaction. Those factors were Salaries and incentives, promotions, working condition and job security. By analysing the result it revealed that their job satisfaction of inspectorate of police officer was below the average. It implies 5/3/12 that there is an issue of job satisfaction among

Literature review Job satisfaction is an imperative phenomenon which affects the organizational and personal happiness. Paul E Spector perceived that job satisfaction is simply how people feel about jobs and different aspects of their jobs. According to Paul E Spector, It is the extent to which people like (satisfaction) or dislike (dissatisfaction). (Paul E Spector, 1997:2). There are various definitions which point out different aspect of job satisfaction Many researchers in the history pursued various models to find factors of job satisfaction and relationship between the factors and job satisfaction. A few of important models are concisely described in literature review and will be 5/3/12

Research questions

What are the factors that determine the satisfaction level of employees? To what extent is this working environment of police force help to create job satisfaction? What contributes to the employee satisfaction?

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JOB SATISFATION

ANIZATIONAL FACTORS ENVIRONMENTAL FACTORS

Conceptual frame work and development of hypothesis

NATURE OF WORK

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Operationalization of Environmental factors Nature of works Organizational factors variables

Salaries and incentives Welfare and compensation Intimidation by others Work group Supervision Working conditions communication Job content

Personal factors Age

Promotions Policies Rewards Code of discipline Training

Job Variety Autonomy

Personal growth Personality

Role conflict & ambiguity Service experience Interest Job security Level of education Social recognition

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Conceptual frame work and development of hypothesis In this conceptual framework, four major factor variables and 24 first level indicators were identified. The relationship between the four variables and first level indicators is tabulated above. The questionnaire will be based on those first level indicators in relation to each factor. Each indicator contains two, three, or more questions. According to this conceptual framework, job satisfaction is the dependent variable here, and other factors are independent variables. Hypothesis testing will be carried out with respect to main four factors (second level) and job satisfaction would be Hypothesis

conducted According to above conceptual framework one hypothesis are supposed to be generated. Hypothesis may be tested through chi-squire test and correlation statistical tools.

The hypothesis developed here is that the more favourable organizational factors, environmental factors, personal factors and nature of work the more satisfaction will be.
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Methodology Data collection: -. There are two type of Data will be collected by for the purpose for the research. These data types are mentioned below with its description. 1. Primary Data Mainly survey method will be used in form of questionnaire for collecting primary data in this research. Hence it is supposed to be carefully constructed. 2. Secondary Data

Published Sources such as police annual reports, Journals, Government Reports, 5/3/12 Newspapers and Magazines etc.

Subjects, Respondents, Key Informants Representative Sampling and Sample size In Nugegoda police division; there are 1695 police officers from various ranks for the police hierarchy. From 190 police officers from inspectorate, 50 Number of police Rank officers will be officers selected as a sample on SSP/SP/ASP 8 judgmental sampling.
C.I I.P/W.IP S.I/W.S.I P.S/W.P.S/P.S.D P.C/P.C.D/W.PC Total 11 32 147 252 1245 1695

190

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Instruments, resources and research tools Research approach The most suitable approach for this study is the survey method. Survey usually includes research instrument, sampling plans and contact methods. Research instruments The questionnaire is the research instrument adopted for collecting data in this research. The structured questionnaire consists of closed ended questions. Questions are fabricated and modified in association with Job satisfaction survey, Minnesota satisfaction questionnaire and job description index. Each question will contain five point Likert scale and according to them, those are rated. A questionnaire consists of a set of questions presented to the respondent for getting 5/3/12

Resources For this research, papers, pencils, a printer and a computer are essential resources. In addition to that SPSS static computer package is also needed.
Research procedure In Nugegoda police division, there are 13 police stations and I would go and meet the subjects and share out those questionnaires in October in 2011 after clarifying the research objectives. The questionnaires were distributed to respondents and they may complete the questionnaire manually. At the beginning of each questionnaire, an overview was provided. Questionnaires are supposed to be collected in December Analysis: -. The data collected would be tabulated and analysed in such a way to make interpretations. The following statistical tools are used in the study for the purpose of analysis.

Percentage analysis Chi square test Correlation coefficient

To perform practically those calculations SPSS computer statistical package will be used. For the purpose of analysis, tabulated data presentation and MS Excel bar charts would be presented

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Limitations of research There are some of the limitations, which affect the research. These limitations are: Time and cost is major limitation, which may affect the study. Some of the respondents reluctant to share information due to various reasons . The study conducted is limited to inspectorate of Nugegoda police division only. Because the bigger sample the more reliability. Key readings for research design:Spector, P.E. (1997).Job Satisfaction. London: Sage. Grogan, William J. (2008). Job Satisfaction at the Marietta Police Department: A Comparative Analysis, Dissertations Theses and Capstone Projects. Paper 11. Zaleznik, A., Christensen, C. R., and Rusethl isberger F. J. (1958). Job Satisfaction Case Studies, Psychology and Industrial Case Studies.Harvard : Harvard Business School.

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Schedule and time planning

Au Se gu pt st em be Schedule and time planning:Action r Oc to be r No ve m be r De ce m be r Ja nu ar y Fe br ua ry Ma rc h Ap ril

Review and draft literature collection of primary data and secondary data Compile, pilot and review questionnaire Administer questionnaire Final collection of questionnaire Analysing data Final writing of project report and submitting the research

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Thank you

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