ORGANIZATIONAL BEHAVIOR (OB) AND LEADERSHIP

Lieutenant General Mohd Aminul Karim, ndc, ldmc, psc; Phd

Environment
Machine Age Replaced by

Information Age Brute Force Economy Superseded by Brain Force Economy

OB and Leadership
1. 2. 3. 4. 5. 6. 7. 8. 9. 10. 11. 12. 13. Introduction Leadership Leadership and Team Building Values, Attitudes and Job Satisfaction Motivation Motivation Application Power and Politics Conflict and Negotiation Organizational Change and Development Communication HR Policies and practices/Decision Making Organizational Culture. Summary and Lessons Learnt.

ORGANIZATIONAL BEHAVIOR (OB)

Koontz :

Planning, Organizing, Staffing, Leading,

Controlling Peter Drucker : Setting, Objectives, Organizing, Motivating and Communicating. Management Roles Interpersonal Roles: Figurehead, Leadership, Liaison. Information Roles: Monitor, Disseminator, Spokesperson

ORGANIZATIONAL BEHAVIOR (OB)

Decision Roles Mintzberg:

Entrepreneur, Disturbance Handler, Resource allocator, negotiator Manager: Crafting Strategy Management Skills: Technical, Human, Conceptual
Effective VS Successful Management Activities Speed of Promotion within the Organization

Quantity and Quality of performance

Definition
OB :

Individual, Groups, and Structure impacting on the behaviour within Organization. Human behavior in organization as it relates to other Systems, Structure, Technology and External Social System. People, Structure, Technology, External

Keith Davis defines :

Key elements:

Social System.
OB includes:

Motivation, Leader, Communication, Group Structure and Processes, Learning, Attitude and Perception, Change process, Conflict, Work Design and Stress.

 Contributing Disciplines to the OB

Psychology, Sociology, Social Psychology, anthropology and Political Science.

Challenges and Opportunities for OB

Globalization, Work Force Diversity, Quality and Productivity, Total Quality Management (TQM), Reengineering, Improving People Skill, Empowering people, Coping with Temporariness, Innovation and Change, Downsizing Merger, IT, Competitive strategy, Enron, Xerox improving Ethical Behavior.

An OB model
Dependent variables:

Productivity, Absenteeism, Turnover and Job Satisfaction, Fifth: Organizational Citizenship Independent Variables: Individual Level Variables, Group-Level variables, Organization Systems Level Variables. Contingency Model: or Situational

Approaches
Empirical or Case, Interpersonal Behavior, Group Behavior, Cooperative Social Systems approach, Socio-technical Systems Approach, Decision Theory Approach, Systems Approach, Mathematical Approach, Managerial Roles Approach, Mckinseys 7-S(Strategy, Structure, Systems, Style, Staff, Shared Values, Skills) Framework, Operational Approach.

Productivity

Effectiveness, Efficiency

Management
Technological Economic

Social

Org

Ethical Political and Legal

 OB is the study of behavior and attitudes of people in orgs. And org two perspectives: Micro + Macro. Micro

: Personality and individual differences, employee attitudes, behavior, motivation, group formation and group decision making. Org Structure, design, Culture, Climate and

Macro:

Change,

Why OB is Cared For

My employees wont give that extra five percent when a crisis across in a conventional floor. A Sales Manager: My Staff constantly making errors. How can I make it customer focused. A Union Official: Our members no longer committed to Union values. They carry Cards. A marketing Manager: Refuse to work with the fellows from Production.
A Manager of Special Events: OB. Understanding, Prediction and management of human

behavior in Org

OB
Theoretical

QT QD

OB P/HR

Applied

Macro

Micro

OB represents the behavioral approach to management - not the whole management.

 A mission statement is what company does

today. A vision Statement is what company wants to do in the future. Vision needs a stretch for possible diversion A vision of coca cola - Soft drink or Beverage A vision of Walt Disney - Cinema or Entertainment

Five constituents of competitiveness of a nation.

Firm strategy structure and rivalry.

Factor Conditions
Demand Conditions Related And supporting industries

 Truck example reaching from Dhaka to

Chittagong speedily but at what costs.

One coy 68 hrs 7 miles/gallon. Another coy - 68 hrs 9 miles /gallon

Any Question???