PERFORMANCE MANAGEMENT SYSTEM

- BHARTI AIRTEL

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GROUP MEMBERS
Komal Upadhayay Iram Usmani Shalaka Mohite Sumy Thomas Shweta Kumari

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INTRODUCTION
Flagship Company- Bharti enterprises. Structured into three individual strategic business units (SBUs)

Mobile Services

Largest Player in the Mobile Segment. Customer base: 23-Telecom Circles of the Country Unified Brand "Airtel".
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Airtel Tele media Services Enterprise Services

EMPLOYEES at BHARTI AIRTEL

Employee Friendly HR policies. Mantra for Employee Delight

Follows Open Door Policy.

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People Pride Passion Processes Performance

PMS @ AIRTEL

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PMS @ AIRTEL
Employees Involvement Planning Employees' Performance

Performance Elements and Standards

Measurable. Understandable. Verifiable. Equitable. Achievable.

Elements. Standards.

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PMS @ AIRTEL

Employees Accountability-Work Assignments or Responsibilities.

Performance Plans are Flexible.

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PMS @ AIRTEL

Assignments and Projects are Monitored Continually.

Methods:

Conducting Progress Reviews. Ongoing Monitoring.

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PMS @ AIRTEL

Training.
Giving Assignments that Introduce New Skills or Higher Levels of Responsibility. Improving Work Processes. Other Methods.
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PMS @ AIRTEL

Rating-Evaluating Employee or Group Performance. Rating of record-According to Procedures.

Based on KSAs decided 360*/ 270*/ 180*

Impact on Various Personnel Actions

Promotions. Pay increases. Reduction in Force.

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PMS @ AIRTEL
Good Performance is Recognized. Recognition: ongoing and part of day-today experience. Awards:

Suggestions are also Rewarded.

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Cash. Day off. Other Non-monetary Items.

TECHNIQUES AT AIRTEL
ESSAY TECHNIQUE : Appraiser records overall impressions about employee : strengths, weaknesses, promotability, development needs. CRITICAL INCIDENT TECHNIQUE : Maintain daily log of what the employee does. Susceptible to favouritism.

FORCED DISTRIBUTION RANKING : Relative rankings of employees with each other. Employees allotted to certain performance category.
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PMS in Theory
Prerequisites

Performance Planning
Performance Execution

Performance Assessment
Performance Review

Performance Renewal & Recontracting

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COMPARISON
In Theory
Prerequisites Performance Planning Performance Execution Performance Assessment Performance Review Performance Renewal & Recontracting

AIRTEL
Planning Planning Monitoring Monitoring & Developing Rating & Rewards Planning

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