Organisational Behaviour

Ajay Jamnani

Contents
Define PM & IR Value of Systematic study of PM & IR What managers do? Major Challenges & Opportunities for managers to use PM & IR concepts Need for a contingency approach to the study of PM & IR

Personnel Management
The terms "human resource management" and "human resources" (HR) have largely replaced the term "personnel management" as a description of the processes involved in managing people in organizations Personnel Management is the administrative discipline of hiring and developing employees so that they become more valuable to the organization

Hire for the Attitude and Train for the Skills

PM Includes
(1) Conducting Job Analyses (2) Planning personnel needs, and Recruitment (3) Selecting the right people for the job (4) Orienting and Training (5) Determining and managing Wages and Salaries (6) Providing benefits and Incentives (7) Appraising Performance (8) Resolving Disputes (9) Communicating with all employees at all levels

What managers do?

Managers get things done through other people They make decisions, allocate resources and direct the activities of others to attain goals Managers do their work in an organisation which is a consciously coordinated social unit, composed of two or more people that functions on a relatively continuous basis to achieve a common goal or set of goals

Functions of Management
Planning Organizing Staffing Motivating Leading Controlling

Planning
It is the primary function of management. Planning is formulation of future course of action. Planning makes things happen. Planning function is performed by managers at all levels.

Failure to plan is planning to failure

Contd.
Planning involves determination of
What is to be done? Why it is to be done? Who is to do? When it is to be done? Where it is to be done? How it can be done?

Contd.
Setting missions and objectives as well as the actions to achieve them which requires decision-making i.e., choosing a course of action from among alternatives Planning is a bridge between where we are and where we want to go

TYPES OF PLAN
Short Range & Long Range Plans Strategic & Operational Plans Policies & Procedures Plans Budgets Plans Projects Plans

Organizing
Organizing is the process of creating a mechanism consisting of group of people interrelated with each other and working towards common objectives. It is the process of determining the authority and responsibility relationship between individuals.

Contd
Organizing involves
Determination of objectives Listing the activities Grouping the activities Assigning definite responsibilities to individuals Delegating the required authority Providing physical facilities

Staffing
Staffing is the process of supplying the required man power to the organization and maintaining the human resources. Staffing involves Human Resource Planning, Recruitment and Selection, Placement, induction, Training and Development, Compensation management, Performance appraisal, and Employee Welfare activities.

Motivating
Motivation refers to the inner drive within an individual to put efforts for achieving a goal. Motivation is which accounts for intensity, quality and persistence of efforts for achieving a goal. Motivating is ability to inspire others in putting the efforts for attaining goal.

Leading
Leadership is the ability of an individual to influence the behavior of others for achieving desired goals. Leaders influence the followers and create shared vision and energize their behavior for working towards common objectives. A manager must be a good leader.

A manager does Things Right, but a leader does Right Things

Controlling
It is the process of checking the actual work and comparing it with predetermined standards in order to find any deviations so that timely corrective actions can be taken. Planning and Controlling are two closely related functions. Controlling ensures completion of a task as per the plan.

Controlling
Controlling involves
Establishment of standards Measuring actual work Comparison and taking corrective actions

Organisational Behaviour
It is the field of study that investigates the impact that individual, groups and structures have on behaviour within organisation, for the purpose of applying such knowledge toward improving an organisations effectiveness

Contd. Next ppt