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Employee involvement is not the goal nor is it a tool, as practiced in many organizations. Rather, it is a management and leadership philosophy about how people are most enabled to contribute to continuous improvement and the ongoing success of their work organization.
How their work is done Goal setting Planning Monitoring their performance Making suggestions for improvement
Empowerment is employee involvement that matters. It is the controlled transfer of authority to make decisions and take actions
Many employee involvement systems fail within the first year. The reason is : they involve but do not empower.
Without empowerment, employee involvement is just another management tool that does not work.
Giving employee the responsibility Training employee to accept the responsibility Communicating and giving feed back Giving rewards
Motivation T&D Growth & Securities Effective communication Mentoring Safety & healthy environment Performance Appraisal etc.
Achievement Recognition Interest in the task Responsibility for enlarged task Growth and advancement to higher level tasks
Provide benefits Facilities Secure the life of employee and the Organization Promotions
Interest in the task Want to work Safety and Healthy environment effects the employee comforts
The difference between the ancient human race and the modern human being isthe art of communications. Communications should be PROPER, APPROPRIATE and PLEASANT
The employees have to be continuously coached on the job to understand the organization policies, objectives and goals
The training and mentoring of employees are the prerequisites of TQM.
For the development of employees A formal activity carried out by the supervisor for each employee Such reports should be used by the management, for various purposes as:
Formal
Codified practices Example: SDWTs at TRW Canada
Statutory
Required by law Example: European codetermination
Direct
Employees personally involved
Example: Staff vote against smoking in the workplace
Informal
Casual information exchanges Example: Boss asks for ideas
Voluntary
No legal requirement Example: Strategic task force
Representative
Reps decide for other employees Example: Employee reps as directors
High
High involvement Employees have complete decision making power (e.g., SDWT(self directed work team) Full consultation Employees offer recommendations (e.g., gain sharing) Selective consultation Employees give information, but dont know the problem
Medium
Low
Employee Involvement
Cultural Differences Better in collectivist and low power distance cultures Management Resistance Educate/train managers to become facilitators Employee and Union Resistance Concerns about increased stress, giving up union rights, and union power Solution is trust and involvement