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Raymond Samuel Tomlinson, born 1941, Amsterdam, New York, is a programmer who implemented an email system in 1971 on the Arpanet. The first email Tomlinson sent was a test e-mail. It was not preserved and Tomlinson describes it as insignificant, something like "QWERTYUIOP".
Try to keep your line length at 80 characters or less and If likely to be forwarded, then 60 characters or less.
Set your email preferences to automatically wrap outgoing plain text messages.
When you are sending an attachment tell your respondent what the name of the file is, what program it is saved in, and the version of the program. This file is in MSWord 2000 under the name Lab File.
If you require a response from the reader then be sure to request that response in the first paragraph of your email and highlight points that will benefit him.
Create headings for each major section.
Signature
1. 2. 3. 4. 5. 6. 7. 8. Closing Name Designation Department and company address Phone number E-Mail address (Many user with same name) Link to your website Quote ? (Short quotes / Company quotes)
Writing a complaint
You should briefly state the history of the problem to provide context for your reader. Explain the attempts you made previously to resolve the problem. Show why it is critical for the problem to be resolved by your reader. Offer suggestions on ways you think it can be resolved or how you are willing to help in the matter.
Before you send an email message, ask yourself, would I say this on this persons face?
Calm down before responding to a message that offends you. Once you send the message it is gone. Read your message twice before you send it and assume that you may be misinterpreted when proof reading.
Assertiveness Model
Assertiveness Model
I realize that you . However I feel .. Therefore, I want So, what do you think?