COMMUNICATION

Communication is Punctuated Communication is Purposeful

What is Communication?
U.S Army (1983) - Communication is the exchange and flow of information and ideas from one person to another; it involves a sender transmitting an idea, information, or feeling to a receiver We are going to see another 2 foundation of communication punctuation and purpose.

COMMUNICATION IS PUNCTUATED
Watzlawick's third axiom in Pragmatics stated that "The nature of a relationship is dependent on the punctuation of the partners' communication procedures. (Watzlawick et al., 1967) In other words, he suggested that how good or how bad a relationship depends on how the involved parties decipher each others intentions, actions, or way of communicating.

 Communication involves a veritable maelstrom of messages flying in all directions, especially non verbal ones. Continuous with no clear-cut head or tail. The term punctuation here means how would the receiver actually organize the groups of messages into meanings. The pieces of messages is labeled stimuli and responses Analogous to written language, where difference in punctuation brings a whole new meaning.

Analogy
Watch out man eating apes! Watch out man-eating apes! A woman, without her man, is nothing. A woman: without her, man is nothing.

See the difference?

Scenario 1
Consider the occurrence of an angry response after an interruption, the latter having followed a suggested course of action. Might be interpreted as anger at the suggested course of action, if the interruption was "punctuated out" of the sequence, so that the suggestion and the anger were effectively grouped together as a tight sequence.

`
SUGGESTION

INTERRUPTION

ANGRY REMARKS

 Some may see anger as a result to the suggestion this happens when the receiver punctuates the interruption out of the flow. When all three events are tightly sequenced in order, it brings a different interpretation.

Scenario 2
Manager of a local supermarket lacks interest in the employees, seldom offering any suggestions for improvement or praise. Employees are apathetic and lowly-motivated. Both events can be the stimulus to each other no determinable initial stimulus nor response.

STIMULUS
Manager lacks interest in employees.

Employees have low morale, apathetic

RESPONSE

 To understand what the other person in an interaction means from his/her POV, see the sequencing order of events as punctuated by that person. Also keep in mind that punctuation does not reflect what actually happen in reality. Reflects the unique, subjective and fallible perception of an individual.

COMMUNICATION IS PURPOSEFUL
No communication is made without a purpose even babies make sounds for some reasons. We communicate with a purpose or reason consciously or unconsciously. Rubin, Fernandez-Collado, and HernandezSampieri (1991) concluded that although different cultures emphasize different purposes and motives, they all revolve around 5 common purposes.

THE 5 PURPOSES
TO LEARN: acquire knowledge of others, world, and yourself. TO RELATE: to form relationships, interact. TO HELP: offer assistance, listening to problems. TO INFLUENCE: strengthen or change others attitudes. TO PLAY: enjoy experience e.g. gossiping!

 Popular belief and research both support that men and women use communication for different purposes, i.e. different gender roles affect their intention in communication. According to Stewart, Cooper, Stewart, with Friedley (2003) in the book Communication and Gender.

 Men look for more information, facts. Women look for relationship. E.g. use of ICQ researched by Leung (2001). Women chat more for relationship, while men for fun, relaxation. In communication, take into consideration this factor, so that the intended message is understood as what it is.

WOMEN

SURE FIGHT ONE!!!!

MEN

WOMEN

MUTUAL UNDERSTANDING, NO KITCHEN UFOS FLYING

MEN

Thats All
THANK YOU

Reference
Stewart, L. P., Cooper, P. J., Stewart, A. D., & Friedley, S. A. (2003). Communication and Gender (4th ed.). Boston, MA: Pearson Education,Inc. Watzlawick, P.; Beavin, J.H. u. Jackson, D.D. (1967), Pragmatics of Human Communication, W.W. Norton & Company, New York. Leung, L. (2001). College Student Motives for Chatting on ICQ. New Media & Society, 3(4), 483-500.

 Fernandez-Collado, C., Rubin, R. B., & Hernandez-Sampieri, R. (1991, May). A cross-cultural examination of interpersonal communication motives in Mexico and the United States. Paper presented at the meeting of the International Communication Association, Chicago.