Knowledge Management The Book!!

Presenters: ttar Erlingsson Espen Grdem

About the presenters

ttar

Espen

BSc Quality Management 1 year of Philosophy IT work for 5 years

BSc Marketing Management with IT IT work for 6 years

About the Authors

Elias M. Awad

Hassan M. Ghaziri

Professor of Bank Management at University of Virginia 40 years IT experience Very well known

Associate Professor at the American University of Beirut 12 years IT experience Widely published

Presentation outline
Part 1

Introduction of Knowledge management

Part 2

Their method
Discussion and questions

Part 3

The presentation is not

An in depth presentation of the book An introduction to all chapters, tools and models

What is knowledge
understanding gained trough experience or study

What is Knowledge Management (KM)

Their definition?
1. Using accessible knowledge from outside sources 2. Embedding and storing knowledge throughout the organisation 3. Representing the knowledge 4. Promoting knowledge growth

5. Transferring and sharing knowledge

6. Assessing the value of the knowledge
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KM Life Cycle
Capturing

Transfer

Organizing

Refining

Why Knowledge Management

The goal is to gather / capture knowledge, code it, present it and share it with others. The aim is: not having to start from scratch each time one starts something new.

What is a knowledge management system

A Knowledge Management System is an application that collects, stores, and makes information available among individuals in an organization.
-www.brandonhall.com

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Conventional System Life Cycle Recognition of Need and Feasibility Study

KM System Life Cycle Evaluate Existing Infrastructure

Software Requirements Specifications

Form the KM team

Logical Design (master design plan)

Knowledge Capture

Physical Design (Coding)

Design KM Blueprint

Testing

Verify and Validate the KM system

Implementation

Implement the KM system

Operations and Maintenance

Manage Change and Rewards Structures

Post system Evaluation

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KM System Life Cycle

Knowledge Capture Knowledge Codification Knowledge Capture Knowledge Codification Testing and Deployment Knowledge Innovation Knowledge Sharing Knowledge Transfer Knowledge Sharing innovation Testing and Deployment

Knowledge Transfer

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Knowledge capture
Knowledge Capture

Knowledge Codification

knowledge capture is to capture experts thoughts and experiences

Testing and Deployment

Knowledge Sharing

innovation

Knowledge Transfer

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Knowledge codification
Knowledge Capture

Knowledge Codification

Testing and Deployment

codify and organize knowledge in a form for others to use when needed getting the right knowledge to the right people at the right time
innovation

Knowledge Sharing

Knowledge Transfer

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Knowledge testing and deployment

Knowledge Capture

Knowledge Codification

to ensure the system say what it means and means what it says

Testing and Deployment

Knowledge Sharing

innovation

Knowledge Transfer

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Knowledge transfer
Knowledge Capture

Knowledge Codification

Testing and Deployment

conveying the knowledge of one source to another source transmission plus absorption
innovation

Knowledge Sharing

Knowledge Transfer

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Knowledge sharing
Knowledge Capture

Knowledge Codification

Testing and Deployment

Knowledge Sharing

is the exchange of knowledge between individuals, between teams, within teams, between individuals and knowledge bases etc. Trough knowledge sharing we can get knowledge innovation innovation
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Knowledge Transfer

Knowledge innovation
Knowledge Capture

Knowledge Codification

Testing and Deployment

Knowledge Sharing

innovatio n

Knowledge Transfer

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What we want you to take home from this presentation

The difference between Conventional and KM System Life Cycles What is gained with using Knowledge Management

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Recommend or not?

?
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Conventional System Life Cycle Recognition of Need and Feasibility Study

KM System Life Cycle Evaluate Existing Infrastructure

Software Requirements Specifications

Form the KM team

Logical Design (master design plan)

Knowledge Capture

Physical Design (Coding)

Design KM Blueprint

Testing

Verify and Validate the KM system

Implementation

Implement the KM system

Operations and Maintenance

Manage Change and Rewards Structures

Post system Evaluation

21

KM System Life Cycle

Knowledge Capture Knowledge Codification

Testing and Deployment Knowledge Innovation Knowledge Sharing Knowledge Transfer

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Recommend or not?
ttar:
Espen:

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