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Chapter 1
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LEARNING OUTCOMES
1. Explain what human resource management (HRM) is and how it relates to the management process. 2. Show with examples why HRM is important to all managers. 3. Illustrate the human resources responsibilities of line and staff (HR) managers. 4. Briefly discuss and illustrate each of the important trends influencing HRM. 5. List and briefly describe important trends in human resource management.
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compensating employees, and of attending to their labor relations, health and safety, and fairness concerns.
Organization
People with formally assigned roles who work together to
Manager
The person responsible for accomplishing the organizations
goals, and who does so by managing the efforts of the organizations people.
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Controlling
Organizing
Leading
Staffing
HRM
Copyright 2011 Pearson Education, Inc. publishing as Prentice Hall 15
Training
Appraisal
Labor Relations
Compensation
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inequitable relative to others in the organization Allow a lack of training to undermine your departments effectiveness Commit any unfair labor practices
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Basic HR Concepts
The bottom line of managing:
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subordinates and is responsible for accomplishing the organizations tasks. Eg. Sales Manager, Production Manager
Staff Manager
Assists and advises line managers. Has functional authority to coordinate personnel activities and
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Line Managers HRM Responsibilities the right job 1. Placing the right person on
2. Starting new employees in the organization (orientation) 3. Training employees for jobs that are new to them 4. Improving the job performance of each person 5. Gaining creative cooperation and developing smooth working relationships 6. Interpreting the firms policies and procedures 7. Controlling labor costs 8. Developing the abilities of each person 9. Creating and maintaining department morale 10. Protecting employees health and physical condition
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Functions of HR Managers
Line Function
Line Authority Implied Authority
Coordinative Function
Functional Authority
Staff Functions
Staff Authority Innovator/ Employee Advocacy
An HR manager directs the activities of the people in the HR department, coordinates organizational-wide personnel activities and provides HRM assistance and advice to line managers.
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FIGURE 11
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FIGURE 12
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EEO coordinator
Job analyst
Compensation manager
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Trends in HR Management
Workforce and Demographic Trends Economic Challenges and Trends
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FIGURE 14
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Globalization and Competition TrendsEmployment Exodus: Percent of employers who said they FIGURE 15
planned as of 2008 to offshore a number of these jobs
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High-Tech Jobs
Service Jobs
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Strategic HRM
Evidence-Based HRM
Managing Ethics
HR Certification
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Strategic HRM
FIGURE 18 Effects CFOs Believe Human Capital Has on Business Outcomes
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Evidence-Based HRM
Actual measurements
Existing data
Research studies
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Managing Ethics
Ethics
Standards that someone uses to decide
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HR Certification
HR is becoming more professionalized. Society for Human Resource Management (SHRM)
SHRMs Human Resource Certification Institute (HRCI)
SPHR (Senior Professional in HR) certificate GPHR (Global Professional in HR) certificate PHR (Professional in HR) certificate
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In summary
HRM is the responsibility of every manager. The workforce is becoming increasingly diverse. Current economic challenges require that HR managers develop new and better skills to effectively and efficiently deliver and manage HR services. The intensely competitive nature of business today means human resource managers must defend their plans and contributions in measurable terms.
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