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1. OBSERVATION
BROAD PROBLEM AREA
The entire situation where one sees a possible need for research and problem solving. The specific issues that need to be researched within this situation may not identified at this stage.
Contd
Data gathered through existing source are called secondary data. They are data that already exist and do not have to be collected by the researcher. Data gathered for research from the actual site of occurrence of events are called primary data.
Background information
Origin & history of the company Size of employee, assets etc Location Resources Relationship with external environment Financial position during the past 510 yrs
Attitudinal factors
Nature of the work Workflow interdependencies Participation in decision making Organizations attitudes toward employees, and vice versa Opportunities for advancement in the organization Performance on the job Companys/employees involvement with community and other social groups
Behavioral factors include actual work habits-industriousness, extent of absenteeism, performance on job
Contd
Talking to several people at various levelsgood idea of dynamics that operate in system Certain aspects may have to be explored in greater depth than others Main idea in gathering information on values, structures and processes reveal the root of real problem After the interviews, next step is to tabulate the various types of information and determine if there are discernible patterns in responses
LITERATURE SURVEY
Literature survey is the documentation of a comprehensive review of the published and unpublished work from secondary sources of data in the areas of specific interest to the researcher With computerized databases it is much speedier, easier and can be done without entering the portals of library building It could start as the information from structured and unstructured interview is being gathered
4. Testability and replicability of the findings of the current research are enhanced. 5. One does not run the risk of reinventing the wheel that is ,Wasting efforts on trying to rediscover something that is already known. 6. The problem investigated is perceived by the scientific
1.Identifying the relevant source 2.Extracting the relevant information 3.Writing up the literature review
Problem Definition
Gap existing between the actual & desired idea states-problem It refers to a clear , precise, and succinct statement of the question or issue that is to be investigated with the goal of finding an answer or solution
Reference
Uma Sekaran, Research Methods For Business, 4th Edition