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samuel.bassetto@inpg.fr
BIG projects,
Examples?
small
projects
Facility planning Personnal insurance management method implementation Change of work Redesign a building New product development Commercial introduction of a new product Research partnership development for an European Project
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Outline
Introduction & concepts
Bonus Slides
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Historic Milestones Pyramids Vauban (measure of construction times) 1900 : Taylor/Fayol/Ford 1915 : Gantt 1950 : PERT (Program Evaluation and Review Technic) 1989 : Project management methods
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Normative corporations
AFITEP
Association Francophone de Management de Projet.
IPMA
International Project Management Association
PMI
Project Management Institute
Project Management Body of Knowledge (PMBOK)
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Nowadays context
Project : a definition
1st definition
The project is a response at challenging constraints (innovation, deadlines, cost) that enterprises are facing in their global competition The project structures a precise idea, and require human skills and means for its unique concretization, limited in the time
[Berry 96]
AFITEP Definition
Important realization, with an end, time limited, with a precise goal, requiring various ressources
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Typologies of projects
(A)
(B)
Characteristics ? Examples ?
(C)
(D)
Entrerprise Project
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PMI definition
Knowledge application, skills, tools and methods employed by activities for achieving successfully goals of each projects.
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Project management
Answer questions:
Origins of the project :
WHY ?
MANDATORY for troops motivation
Factor of success :
WHAT ?
Identify what is inside the project
WHO?
Who leads the project
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Project Management
Functional management
Institution management
Human Factors
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Ideal Path
Followed path
Initial State
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In order to avoid
Dreamed stated
Designed path
Followed path
Initial state
Final state
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Outline
Introduction & concepts
Bonus Slides
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Final eval
Presentation 20 + 10 questions & product presentation Prof ranking Peer ranking
Grid / 200 pts Nom : Prnom :
Team
Time (/20)
Presentation (/80) Support (/60) is it clear? Personal Appropriate ? Understanda Final Outline (/20) (/20) attitude (/20) (/20) ble ? (/20) (/20)
result
Prnom :
Team
Answers (/20)
Total (/200)
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Outline
Introduction & concepts
Bonus Slides
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Project structure
Several structures:
Temporal structure : phases
Industrial projects Information system projects
Organisational structure
Project leader (project manager ?), project director, sponsor(s), project team
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Thesis Building a wall ! In one side: well defined activities and phases In the other side: not structured activities, prospective project.
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Cascade cycle
Requirement book
Building blocs
Payment
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V Cycle
Requirement book
Payment
System validation
System design
Module intergration
Building blocs
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Spiral Cycle
Requirement and plannnification Risk analyhsis
Initial prototype Requirment book prototype Tests Final system Customer satisfaction
Customer evaluation
Development
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Project organization ?
Matrise douvrage (fr)
Contracting Owner
partenaire
Project Management
Sub Contractor 0
Supplier 1
Supplier2
Supplier 0-1
Supplier 0-2
Supplier 2-1
fournisseur
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Contracting Owner
High level requirements & needs definitions Finance Choose the project manager Agreement on strategic choices and milestone validation Strategic choices
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Project Management
Requirement Engineering & General design
Action plan Management Work management & coordination Cost control & evolutions Review with Contracting owner
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Project Manager
Project direction Project Manager / leader Project Team
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Outline
Introduction & concepts
Bonus Slides
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Project Based organization The project is a tool for change management: a cubic organization: Function x Processus x Project
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Project structure
Why is it necessary to structure ? Problems of complex project
During the project design
Identify the purpose of the project Identify its development Prepare an adapted organization
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Several actors
Contracting ower
Customer
Project Manager
Project direction Project Manager / leader Project Team
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Organization
100u
Month/BiMonth.
10u
Week/Month
Project Management
Day/Week
Technical Team
Continuous/ Day
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Project Member
Cost Constraints
Quality constraints
Delay constraints
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Project member
To know how to effect a constraint task (cost, quality, delay) => need to cope with pression and stress Able to evolve in a coordinated environment Keen to Team Working
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Quality Structure
Functional Board
Project Manager
Board of direction
Other Teams
Services
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Project Manager
Role of project manager Be creative and Charismatic during the 1st phase Be respectfull of the plan
[Midler]
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Master methodologies Knowledge of technics involved during the project Understanding and create an adhesion atmosphere in the team
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Standards
Project Manager
Economic aspect
Political
Limited ressources
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Finance
Project Board
Valid milestones
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Exemple
Logistique Logistic
Avion Plane
Armement Arming
Carlingue Cockpit
Wings Ailes
Motorisation Motoring
Navigation
Steering Pilotage
Trains Gear
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Definition
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WBS concepts
A structured decomposition of the project Create every task and subtask necessary for goals achievement Each phase is fully decomposed without temporal relations (for the moment) The work requires to be
Complete Exhaustive Coherent
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A task file
PROJECT : ..................................................... N W.O. : ..................... EDITION FROM : .............................. RESPONSIBLE : .................................... LABEL : .............................................................................. DESCRIPTION : ...........................................................................................................................................
BEGINING DATE : ................... FINAL DATE : .................... DURATION : ...................... MILESTONES : ........................................................................................................... WORK ALLOCATION: : ............................................... BUDGET : ....................................................
V I S A S
Project Manager : ..................Local Manager: ........................ Task Resp. : ........................ Date : ....................................... Date : ....................................... Date : .....................................
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Component of a WBS
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Decomposition Criterias
Functional Product Activity typology Business type Geography
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Work description
Each work lot have to be separated from others Interfaced with others Compatible with enterprise organization Describe completely
Input ouput
With an unique responsible With limited size, cost, duration and work load.
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Projet info : Logiciel version 2.0 Management projet Spcification produit Logiciel Manuel dutilisateur Documents de formation Conception dtaille Logiciel Manuel dutilisateur Documents de formation Ralisation Intgration et tests Logiciel Manuel dutilisateur Documents de formation Logiciel Manuel dutilisateur Documents de formation
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System
subsystem Phase Work Batch Task
COHERENCY: Tasks must realize subsystem Subsystem must be built by tasks
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WBS
PBS-WBS / OBS
Flux
Need
Involved agency
System
Steering comity
Sub System
Office
Product
Team
Task
People
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Need
System
Sub System
Product
Task
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Involved agency
Steering comity
Office
Team
People
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Outline
Introduction & concepts
Bonus Slides
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The planning is the art of prevision and follw-up of projects operational goals: time, cost, quality
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Project Planning
Main issue
Planning
(Idea of the reality)
Real realization
Level of planning
Steering comity road map (Milestones)
Due dates
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Studies
Layout Studies
Furniture
Facility layout
Machining substructur e
Tooling
Acceptance
Machining Supplies
Machining installation
Acceptance tests
Assembly Supplies
Assembly substructur e
Assembly installation
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Studies
Furniture
Facility layout
Tooling
Acceptance
C
Layout Studies
A
Machining Supplies
D
Machining substructur e
E
Machining installation
I
Acceptance tests
B
Assembly Supplies
F
Assembly substructur e
G
Assembly installation
H
Ganty crane installation
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Identify tasks
N
Deb A B C D E F G H I Fin
Label
Start Purchase & receipt of machining tools Purchase & receipt of assembly tool Study the facility layout Execute the facility layout for machining Install machining tools Execute the facility layout for assembly install assembly tools Install the gantry crane Perform acceptance tests End
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Identify tasks
N Label
Deb A B C D E F G H I Fin
Start Purchase & receipt of machining tools Purchase & receipt of assembly tool Study the facility layout Execute the facility layout for machining Install machining tools Execute the facility layout for assembly install assembly tools Install the gantry crane Perform acceptance tests End
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C 0
Start
End
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Rank calculus
Problme : which order to choose ?
task 3 task 1
Start
Task 5
En d
task 2
Task 4
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Rank calculus
Preceding tasks
Task
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F E
5-Estimate duration
N Label
Deb A B C D E F G H I Fin
Start Purchase & receipt of machining tools Purchase & receipt of assembly tool Study the facility layout Execute the facility layout for machining Install machining tools Execute the facility layout for assembly Install assembly tools Install the gantry crane Perform acceptance tests End
0 7 3 5 5 5 3 3 7 1 0
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To estimate duration
Personal experience Ask experts (Employ a significative & homogen time unit)
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6- Calculate dates
A 7 E 5
C 0
Start
3 Duration
End
ESD
Earliest Start Date
LED
EED
LSD
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7- Margin calculus
Free margin
Duration From which a task can be delayed or relaxed without affecting another task of the project
Total margin
Duration from which a task can be relaxed or delayed without affecting the end of the entire project.
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Critical path
Every path which goes from the begining to the end of the project with the longuest duration. Its lenght will define the duration minimum of the project
Critical path
A task with margin = 0
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Calculate margins
A 7 E 5
7 3
10 D 5
10 15 10 15 0 10 H 7 I 1 16 16
5 C 0 0 0 5 0 5 B 3 0 5 F 5
10 5 0
5 12 8 3 3 12 G 3
15
15 16 15 16 0
8 4
3 9
12
11 12 15 4
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dbut au plus tt des activits correspondant aux arcs (i, k) partant de i, fin au plus tard des activits correspondant aux arcs (k, i) arrivant i,
i i
Dbut I. Calcul des dates de dbut au plus tt (rcurrence en avanant dans le projet)
:=
Pour k := 2 n faire := max{ j + djk | j P(k)} k II. Calcul des dates de fin au plus tard (rcurrence en reculant dans le projet)
Fin.
:= k := n-1 1 faire
Pour
:=
min{
dkj
S(k)}
Notations: P(i) = {k V | (k, i) E}: c'est l'ensemble des sommets prdcesseurs de i. S(i) = {k V | (i, k) E}: c'est l'ensemble des sommets successeurs de i.
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8- Adjust durations & constraints Analyse constraints Review (negociate) goals Analyse taks (redefine) Review the technical solution ? Externalize ? Increase the ressources number?
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Week 1 M T T W F M T
Week 2 T W F
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Arrowed Gantt
Graphical & temporal acitivity sucession
Time (in days)
1 2 3 4 5 6 7
TA
TB
T C
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Next
Precedent
+d
+d
Next
precendent
+d
Next
Un exemple ML-MT
Task 1 Task 2
17 w
7w
5w
2w
5w
Task 3 Task 4
5w 7w
5w
Total margin
Free Margin
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Definition
Human, material, energetic, informational, geographic or temporal means allocation for a task operation
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Ressources allocation THe charge planning is establish considering ressources availbility If overload are discovered, the project manager must deploy corrective actions:
Grading (Slip the end of the project) Smoothind (reorganize so as the end of date) Restructure the project
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Loads
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Load plan
load Undercapacity
Ressources available
Max
Ressources raised
t
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Project planning
Set of tools and methods for creating Indicators Operational Balanced Scorecard
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Indicators
Measure a phenomenon They have to be :
Easy to understand and appropriated Usefull
Examples ?
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Management tool Underline the past performance Give information about futur steps Strong and Weak Points Gap analysis toward targets Each gap need an action plan Designed during the project first phase
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Outline
Introduction & concepts
Bonus Slides
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Dfinitions
Do we master indicators ? Can we measure ? Do we have control limits How mastering OOC? How is the indicator distribution ? (normal, bi modal) Which are Cp - Cpk of are key indicators ? (do we master them) Audit: Key parameters to an analyse
Indicators vs relevance Deployement of a systematic indicator review and gap analysis Follow-up of indicator in team problem solving How is the management with indicators
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Outline
Introduction & concepts
Bonus Slides
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Some definitions:
Potentiality that a project doesnt follow its plan. Virutal Gaps, unacceptable regarding goal NO projects without risks
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Fearsome event
Fearsome event
Frequency
Gravity
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Risk origin
Customer, Supplier, subcontractor, internal
Probabiliy of occurence
Quantitative ? Qualitative (rare, improbable, most likely, common)
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In other words
Contribute to a RELEVANT definition of operational goals (cost, due dates, required perf) Having robust goals regarding disturbing events
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Risks management
Constitute a crisis group or Problem Solving Team For the management: employ KNOWLEDGEABLE & reliable people
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4. Risk curring : mitigation Risk MANAGEMENT Process 5. Follow-up and control of risks 6. Capitalization and risks update
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1. Risk identification
Individual or team analysis => listing of every potential impacting element:
Have a look at a previous projects post mortem analyses, project databases Review a risk checklist Look at a risk database in the organization Ask experts involved in previous projects
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2. Risks ranking
Affect, for each risk, a value:
Gravity, Occurrence probability, Probability of non detection
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3. Risk classification
Each risk, identified and estimated, must be classified and prioritized regarding other risks
The project management evaluate each risk, determine if it is acceptable or not depending on PRECISE rules, given by the project steering commity
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3. Risk classification
Levels of risk
Probability can bve replace (in often case) by a qualitative estimation
very weak weak median high very high 1 2 3 4 5
C = I x P
5 4 3 2
III II I
1 2 3
IV
III
Area IV : una
cceptable risks
Mitigation path
IMPACT
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4. Risk mitigation
The declination =>Decline the project
The cure => Suppress the root cause of the risk
Are solution appropriate? Are goals & constraints negociable?
4. Risks Mitigation
The countermeasure
Accept the risk and take technical, communicational, organizational, insurances
Preventative actions; decrease its occurrence probability Emergency measures: If the event occurs, prevent the propagation of the impact
The transfer
Which is the best organization for the risk?
Internal services Subcontractor? Customer?
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Action plan
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Outline
Introduction & concepts
Bonus Slides
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Obtain by
Sum of what has been guaranty & done (done or in the pipe) + Sum of what is still required (to be payed)
GAP analysis
Gap, drift, trends
Taking in account
Project modifications & inflation
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Technical provisions
Often * 2 !
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Initial Budget
Task organization must be coherent with budget line Each subensembly is decomposed of budget line & technical provision The sum of all budget line (for all submodule)correspond to the technical cost of the project. There is also the gross margin
General provision for the project Overhead charges Profit margin
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Budget Initial
Sub module Sub module Sub module
Budget line
Budget line
Budget line
Gross Margin
Initial BUDGET
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BCWP Curve
The BCWP Curve (CBTP in French)
Budgeted Cost of Work Planned BCWP
Official, reference curve which translate previsional cumulated cost respecting the project planning
Cost
BCWP
Time
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Translate the evolution of real evolution of budgeted cost for executed works at a particular date
Cost
Planning delay
Delay BDWD
BCWP
Time
A curve depending of the planning & the work progress.
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Planning Gap
Relative Planning Gap : Gap Planning = Incur budget BCWP BDWD = BCWP
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The RCWD
The RCWD Curve ( CRTE in French)
Real cost of Work Done
At a particular date, is the cumulated curve of what has been really spend
Cost RCWD Real cost BCWP
Planning delay
Delay
BDWD Time
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Cost Gap
Performance gap = BCWP - RCWD If < 0 More expensive than planned If > 0 Less expensive than planned Cost Variation : Cost Gap = BCWP = BCWP
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BCWP RCWS
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Measure of work Planned workload Used Planned Workload Real Workload employed
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Delivrable 1 D1 delayed
Real date
Date of CR review
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Management tool
Planned charges Chronical drift of the project Earlier pb analysis
Pb discovered late in the planning Ideal project; date real = date planned
Real dates
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Status meeting
Gap ANALYSIS
Difficulties to plan Ressources
Ressource availability Several qualifications Learning time Ressources are focused on their favorite activities Planning = intellectual effort No standard for duration evaluation
Modifications Failures
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Outline
Introduction & concepts
Bonus Slides
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Meeting Point
Who
The project team
Duration
1 Hour
When
Regularly and repetitive
What
Based on FACTs
Format
Status Report
Tracking
Balance Score Card
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Follow-up goals Help the project manager to take the right decision, so that goals could be achieved the closest possible to the planning.
Mean: the information system
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Late
2 1
In time 1 2
t0 t1 t2 t3 t4
In avance
Real Time
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M2 M1
t3
late advance
t2
t1
t0
t0 t1
Passed milestone
t2
t3
t4
Real time
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Status
Time Status Workload Status
Physical Status
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Status Follow-up
1
t0
10 11 12 13 14
t0 + 5
Case 1 Case 2
4 9 6
5
3 4 8 4
Case 3
Case 4
Total Lenght = Real lenght + rest lenght Time status (%) = Real lenght / Overall lenght
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Follow-up:
Meeting 1 : t0+10d
100 post inserted, Ressource employed : 100 days
Meeting 2 : t0+20d
50 post removed & reinsert 50 insert 10 people more have been affected
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Status measures
1- Declared status 2- Calculated statuds
Cost forecast Cost forecast Stay to be spend Done Still to do 100 60 100 60 60 50 % 60 % 60 %
3- Recognized status
20 objetcs 30 objects
40 %
4- Milestones status
40 %
10% 40% 60% 100%
5- Percentage statuts
100 % 0% 0%
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Milestones
Expediting at reception Delivery slip 80 Final customer expedition 95 Receipt Billing 100
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Status follow-up
Order example
Physical follow-up - Month 0 to 3
Month 0 1 2 3 event Envoi des consultations Choix du fournisseur Physical Hours status Spend 0% 10% 30% 0 25 72 122 H. dep. / H Tot Phy. advan planned 250 240 244 200 200 200 240 R.A.F. 200 175 128 118
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Data collection
Informal manner
Status meeting Interviews
Structured manner
Elapsed time spread sheet systematically filled Directly in a tool
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Of quality in lessons
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A little participation
Votre impression
Points positifs
Points damlioration
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Several project type A management idea: W5H2 Dicton (Failing to, plan is planning to fail)
PWS / WBS / OBS / CBS / RBS
Uncertainty management => Risks analysis Project management: temporal review of a project, gap analysis, a REGULAR REVISION
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Hopefully, you are a do-it yourself person and you plan to start with the kitchen. Several layout works need to be planned : gaz, painting, walls
Aware of the good job, you want to do a good job and preserve your nest egg. You decide to plan, buy and install a kitchen from IKEO. They did a super software of cost estimation and kitchen planning. Now its your turn to play
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You have to imagine a advertising message to sensibilize to middle and small managers to operational risk management
8 pers. 1 project leader
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