strategy and businessLeitura de 7 mins
Five Opportunities For CMOs
How do businesses do more, earn more, and operate better when they have fewer resources and when challenges loom everywhere? It’s a perennial predicament with elusive solutions — and one with which chief marketing officers (CMOs) are certainly famili
strategy and businessLeitura de 1 mins
TAKE on TOMORROW
After a year like 2020, it’s tempting to throw up your hands, put your head down, and just focus on getting through the myriad difficulties of the day. But to survive for the long term, you have to lift your sights and try to see through the haze of
strategy and businessLeitura de 8 minsSecurity
Meet Modern Compliance: Using AI And Data To Manage Business Risk Better
In June 2020, when the U.S. Department of Justice (DoJ) issued updated guidance on how to evaluate corporate compliance programs, it came with a clear mandate to companies: Compliance programs must use robust technology and data analytics to assess t
strategy and businessLeitura de 6 minsLeadership
Humanity, Innovation, And Radical Progress In The Post-covid World
When mobs erupt, like the one that descended on the U.S. Capitol in early January, I’m reminded of the Hemingway character who said he went bankrupt “gradually, then suddenly.” It’s not easy to predict breaking points, the moment when a crowd becomes
strategy and businessLeitura de 3 mins
Ensuring Digital Access For Global Youth
In PwC’s 23rd Annual Global CEO Survey, which was undertaken before the COVID-19 pandemic, 74 percent of CEOs said they were worried about the availability of key skills. At the same time, we know that many of today’s youth — the people who will beco
strategy and businessLeitura de 10 mins
Why You Should Apply Design Thinking To The Employee Experience
The tools of talent management — hiring, on-boarding, performance reviews — are changing, some for now, others for good. Teamwork, collaboration, and tacit knowledge-sharing have also been disrupted. The mere fact that many people are separated from
strategy and businessLeitura de 7 minsWorld
China And The Race For The Future Of Money
Pingyao, in Shanxi province, was once the financial center of Imperial China — the birthplace of banks that led the world in remittances and settlements using “tickets” that were a sort of tokenized legal tender. The People’s Bank of China honored Pi
strategy and businessLeitura de 4 mins
Is The Gig Up?
After the Gig: How the Sharing Economy Got Hijacked and How to Win It Back, by Juliet B. Schor, University of California Press, 2020 Adecade ago, advocates touted the sharing economy as an alternative to corporate capitalism. Digital technology was o
strategy and businessLeitura de 5 mins
How Esg Will Drive The Next Wave Of Transformation
Even before COVID-19 upended business and society, the environmental, social, and governance (ESG) movement was gaining steam. Far-reaching challenges such as climate change and economic inclusion concentrated the minds of investors and executives on
strategy and businessLeitura de 1 mins
A History Of Resilience
In the decades of the 1990s and 2000s, India had a reasonable growth run that consolidated and strengthened its political processes, often overcoming wars and drought. Exogenous economic shocks — such as the Asian financial crisis in 1997, the Kargil
strategy and businessLeitura de 6 minsIntelligence (AI) & Semantics
Jumping Onto The Right Side Of The AI Divide
One highly visible consequence of the COVID-19 pandemic was a significant rise in the use of digital channels — to work remotely, to sell, and shop. Riding on the back of this surge, less visibly, was increased adoption of advanced analytics, automat
strategy and businessLeitura de 5 minsComputers
Why Europe’s Best Days Lie Ahead
Late last year, amidst all the good news about COVID-19 vaccines, I had an illuminating conversation with the CEO of a European manufacturer. Looking at me through my laptop screen during a video chat, he remarked that he was filled with hope for 202
strategy and businessLeitura de 7 mins
Lazy Leaders And Heroic Managers
A persistent narrative has grown up over the years about why so many change efforts fail — or at least why they are harder than they need to be. It goes like this: A heroic leader is trying valiantly to change the organization, but he’s meeting with
strategy and businessLeitura de 15 minsTechnology & Engineering
How India Can Live Up To Its Full Potential
In a remote tribal village in Dumarthar in the state of Jharkhand, Sapan Patralekh, the headmaster of a middle school, has come up with an innovative teaching method in a region plagued by poor connectivity. He has converted the walls of adjacent hou
strategy and businessLeitura de 13 minsMedical
The Thought Leader Interview: Albert Bourla
Talk about a pivot. When the COVID-19 pandemic hit, Pfizer CEO Albert Bourla was one year into his tenure. Bourla, born and educated in Greece, is a 27-year veteran of the company. A trained veterinarian, he rose through the ranks of its animal healt
strategy and businessLeitura de 5 minsPolitics
Taxing Times Require A New Era Of Compromise
When governments came together at Bretton Woods, N.H., in 1944, they relied on a spirit of compromise to found the international institutions that would help rebuild a devastated world. Even as the Second World War raged on, leaders looked ahead to a
strategy and businessLeitura de 5 mins
Learning To Love Transparency
Transparency took on a whole new meaning last year as COVID-19 swept the globe. At the start of 2020, it would have been unthinkable in much of the world that individuals would opt-in to geographic location services that shared their whereabouts at a
strategy and businessLeitura de 5 mins
Can Private Equity Save The World?
Asking any one industry to save the world is, admittedly, hyperbolic. But the fastgrowing private equity industry is, in many ways, uniquely positioned to use its strengths, market position, and capabilities to generate positive returns for society i
strategy and businessLeitura de 7 minsSecurity
Simplifying Cybersecurity
At a recent board meeting, the CIO of a major global corporation led a wide-ranging discussion about the tools and practices needed to fortify the company’s data and systems against breaches. The board encouraged heightened investment and vigilance,
strategy and businessLeitura de 4 mins
What People Like You Like
Recommendation Engines, by Michael Schrage, MIT Press, 2020 I don’t set much store by the endless stream of recommendations offered by Amazon, Netflix, Spotify, and most other online businesses. Occasionally, a book, flick, or song pops up that delig
strategy and businessLeitura de 5 minsGlobalization
Localization Is The New Globalization
The decades following World War II saw a proliferation of multilateral organizations and alliances aimed at aligning interests for efficiency and the greater good: NATO for military and security affairs; the OECD and World Bank for taxation, regulati
strategy and businessLeitura de 4 mins
Diversity And The Case For Transparency
Business leaders who persevered through a trying 2020 got some affirming news when Edelman released its latest Trust Barometer in January. Not only is business, for the first time, the most trusted institution in the world, it also is the only instit
strategy and businessLeitura de 5 mins
A Remarkable Thing Could Happen As We Return To Work
When COVID-19 forced much of the world to quickly shut down offices, factories, schools, shops, and restaurants, and pushed hundreds of millions of people into remote, makeshift workspaces, no one knew how it would all turn out. Now we know a lot mor
strategy and businessLeitura de 8 mins
How To Deliver Great Customer Experience At Scale
As travel restrictions and lockdowns were announced around the world in the spring of 2020, businesses had to quickly rethink their customer experience strategy. Unable to continue in-person interactions, many companies looked for new ways to meet th
strategy and businessLeitura de 2 mins
What Lies Ahead
A return to normal. The new normal. The next normal. That sound you hear is the machinery of strategy thinking cranking up to grapple with how we describe the task in front of us. None of the approaches is entirely satisfying. The past 12 months have
strategy and businessLeitura de 5 mins
Sustaining Covid-era Urgency For The Long Run
It’s easy to forget that before COVID-19, the global business environment was thorny at best. Companies faced hard questions about how to deal with climate change and technological disruption. Demographic shifts, political polarization, and upskillin
strategy and businessLeitura de 4 mins
No, We Can’t
Can’t Even: How Millennials Became the Burnout Generation, by Anne Helen Petersen, Houghton Mifflin Harcourt, 2020 In 2018, after Anne Helen Petersen had been through an intense period of travel and reporting, her editor at BuzzFeed suggested she was
strategy and businessLeitura de 15 minsIntelligence (AI) & Semantics
CEO Voices From The Pandemic, And Beyond
Headquarters: Malaysia Industry: Conglomerate with holdings in heavy equipment, auto, healthcare, and logistics Age: 56 CEO since: 2017 CEO insider/outsider: Insider Headquarters: The Netherlands Industry: Conglomerate with holdings in energy distrib
strategy and businessLeitura de 6 mins
Private-public Infrastructure Partnerships Can Spur A Green Recovery
The world begins 2021 with a COVID-19 vaccine and the hope of physical recovery from the virus. Now, as we work toward social, economic and fiscal recovery, we can’t forget a crisis we faced even before the pandemic took center stage — a crisis for w
strategy and businessLeitura de 1 mins
Strategy+business
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