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MICROSOFT ACTIVESYNC VERSION 4.5 README FILE 2006 Microsoft Corporation. All rights reserved.

This document provides late-brea ing or other information supplementing the documentation for Microsoft Active!"nc #.$ des top soft%are. &&&&&&&&&&&&&&&&&&&&&&&&&&&&&&&&&&&&&&&&&&&&&&&&&&&&&&&&&&&&&&&& TABLE OF CONTENTS '. 2. 2. #. $. 6. ()!TA**()+ ACT(,-!.)C #.$ C/M0AT(1(*(T. !300/4T-5 5-,(C-! 6)/7) (!!3-! T4/31*-!8//T()+ 78AT9! )-7

&&&&&&&&&&&&&&&&&&&&&&&&&&&&&&&&&&&&&&&&&&&&&&&&&&&&&&&&&&&&&&&& 1. INSTALLING ACTIVESYNC 4.5 1.1 Personal in or!a"ion !ana#er $PIM% ins"alla"ion (f the Microsoft /utloo C5 is included %ith "our device: it is recommended that "ou install it first before installing or upgrading Active!"nc. 1.& Ins"allin# A'"i(eS)n' To begin installation: insert the ;+etting !tarted %ith 7indo%s Mobile< C5 accompan"ing "our device into "our des top computer=s C5-4/M drive. Clic ;!etup and (nstallation<> select the chec bo? for Microsoft Active!"nc #.$: and then clic Ins"all. &&&&&&&&&&&&&&&&&&&&&&&&&&&&&&&&&&&&&&&&&&&&&&&&&&&&&&&&&&&&&& 2. COMPATIBILITY Active!"nc #.$ is compatible %ith the follo%ing operating s"stems and applications@ Microsoft Microsoft Microsoft Microsoft Microsoft Microsoft Microsoft Microsoft Microsoft Microsoft 7indo%s 2000 !ervice 0ac # 7indo%s !erver 2002 !ervice 0ac ' 7indo%s !erver 2002 (A6# -dition !ervice 0ac ' 7indo%s !erver 2002 ?6# -dition !ervice 0ac ' 7indo%s A0 0rofessional !ervice 0ac s ' and 2 7indo%s A0 8ome !ervice 0ac s ' and 2 7indo%s A0 Tablet 0C -dition 200$ 7indo%s A0 Media Center -dition 200$ 7indo%s A0 0rofessional ?6# -dition /utloo A0 and Microsoft /utloo 2002 messaging and

collaboration clients Microsoft /ffice A0 Microsoft /ffice 2002 Microsoft (nternet -?plorer 6.0 or later BrequiredC Microsoft !"stems Management !erver 2.0

&&&&&&&&&&&&&&&&&&&&&&&&&&&&&&&&&&&&&&&&&&&&&&&&&&&&&&&&&&&&&&& *. S+PPORTED DEVICES The follo%ing mobile device operating s"stems are supported b" Active!"nc #.$@ Microsoft 7indo%s Mobile ,ersion 6 Microsoft 7indo%s -mbedded C- 6.0 Microsoft 7indo%s Mobile ,ersion $.0 Microsoft 7indo%s Mobile 2002 !econd -dition Microsoft 7indo%s Mobile 2002 Microsoft 0oc et 0C 2002: Microsoft 7indo%s C- /! version 2.0 Microsoft !martphone 2002: Microsoft 7indo%s C- /! version 2.0 &&&&&&&&&&&&&&&&&&&&&&&&&&&&&&&&&&&&&&&&&&&&&&&&&&&&&&&&&&&&&&& 4. ,NO-N ISS+ES 0lease note that if "ou are upgrading from an earlier version of Active!"nc: "ou ma" need to recreate the partnership %ith "our mobile device. Active!"nc #.$ does not support Microsoft /utloo 2000. (t is highl" recommended that "ou upgrade to Microsoft /utloo 2002 messaging and collaboration client. Active!"nc #.$ does not support conversion of database files for use on a mobile device. /n previous versions: this feature %as limited to devices running 7indo%s Mobile soft%are for 0oc et 0C 2002 and earlier. Active!"nc #.$ does not support conversion of font files for use on a mobile device. /n previous versions: this feature %as limited to devices running 7indo%s Mobile soft%are for 0oc et 0C 2002 and earlier. The ;+et Connected< 7iDard does not start automaticall" %hen Active!"nc #.$ !etup is complete. .ou can continue to access the 7iDard via the Connection !ettings 3(. Active!"nc #.$ does not support s"nchroniDation of Mobile Eavorites that are nested more than one sub-folder level deep from the root folder. Active!"nc #.$ does not support remote s"nchroniDation. Active!"nc #.$ does not support 1ac upF4estore of mobile device data. (n order for Active!"nc #.$ to properl" displa" e?tended characters in some languages: "ou might need to change the language that is used for non-3nicode programs. To change the language that is used for non-3nicode programs: do the follo%ing@ '. Erom the des top S"ar" menu: select Se""in#s: select Con"rol Panel: and then select Re#ional an. Lan#/a#e O0"ions. 2. (n the Re#ional an. Lan#/a#e O0"ions dialog %indo%: select the A.(an'e. tab. 2. Choose from the available languages in the Lan#/a#e or non1+ni'o.e 0ro#ra!s list: %hich determines the language that Active!"nc #.$ uses. 7hen a device is connected to a 0C over an 3!1 connection that goes through an

e?ternal 3!1 hub: "ou might e?perience connection instabilities such as drops in the connection: or an unresponsive des top 0C. Eor more information about this issue: go to the Microsoft 6no%ledge 1ase at http@FFsupport.microsoft.com: and search for article G'HI00: entitled J3!1 port ma" stop %or ing after removing or inserting 3!1 device.J To successfull" uninstall Active!"nc #.$ and reinstall a previous version of Active!"nc on "our des top 0C: do the follo%ing@ '. 3ninstall Active!"nc #.$. 2. /pen -in.o2s E30lorer: navigate to the !"stem22 director" in "our 7indo%s director": and then manuall" delete the d"namic-lin librar" 4api.dll. 2. 4einstall the previous version of Active!"nc. (f the des top 0C operating s"stem is upgraded: or if a !ervice 0ac is installed: "ou must perform a repair installation of Active!"nc in order to enable the e?pected Active!"nc functionalit". (f "ou upgrade to 7indo%s Media 0la"er '0 after "ou have installed Active!"nc on "our des top 0C: "ou must perform a repair installation of Active!"nc. This enables successful Media !"nchroniDation to a 7indo%s Mobile-based device. (f the des top 0C operating s"stem is 7indo%s A0 !0': -8C( 3!1 2.0 host controllers might cause une?pected drops in the 3!1 connection bet%een the 0C and a device. Eor information about successfull" resolving this issue: go to the Microsoft 6no%ledge 1ase at http@FFsupport.microsoft.com and search for article G22602: entitled JAvailabilit" of the 7indo%s A0 !0' 3!1 '.' and 2.0 3pdate.J .ou cannot open multiple user sessions simultaneousl" on a des top 0C that is running Active!"nc. (f non-Microsoft fire%all soft%are is installed and running on "our des top 0C: "ou might need to configure the soft%are to allo% the follo%ing ports in order for Active!"nc to function@ $6HG: $6HI: II0: 266H$: and $H2'. !ometimes antivirus soft%are that is installed on "our des top 0C can conflict %ith Active!"nc functionalit". (n rare cases: some *A) configuration tools might also conflict %ith an Active!"nc connection. To enable "our 7indo%s Mobile-based device to successfull" s"nchroniDe %ith "our des top 0C: "ou might need to disable the *A) configuration tools.

&&&&&&&&&&&&&&&&&&&&&&&&&&&&&&&&&&&&&&&&&&&&&&&&&&&&&&&&&&&&&&& 5. TRO+BLES4OOTING Eor general information: see the online Active!"nc 8elp. To resolve connection issues: see the topic called Use the Troubleshooter for ActiveSync . Eor free online information: product support: or information about ho% to contact "our device manufacturer: see the Microsoft 7indo%s Mobile 7eb site. &&&&&&&&&&&&&&&&&&&&&&&&&&&&&&&&&&&&&&&&&&&&&&&&&&&&&&&&&&&&&&& 5. -4AT6S NEFea"/re7 A device can sta" connected to cellular and %ireless net%or s %hile also connected to 0C.

Bene i"7 -nables the device to receive incoming ,o(0 calls and MM! messages %hen it is connected to a 0C. Fea"/re7 (ntegrated (nformation 4ights Management B(4MC activation is available from the 0C. Bene i"7 0rovides access to (4M-protected content on the device. Fea"/re7 .ou can enroll for device certificates from the 0C. Bene i"7 -nables -?change !"nc %ith servers reKuiring certificate based authentication. Fea"/re7 !upport is provided for 8TM* formatted e-mail. Bene i"7 Adds the abilit" to configure 8TM* e-mail s"nc settings and s"nc 8TM* formatted e-mail from /utloo and Microsoft -?change. Fea"/re7 Microsoft 7indo%s (nstaller technolog" provides a seamless installation process. Bene i"7 (mproves the setup e?perience. Fea"/re7 The application has been visuall" updated. Bene i"7 Modern graphics complement the visual st"le of the mobile device. Fea"/re7 An integrated troubleshooter utilit" is included. Bene i"7 The utilit" scans "our 0C and device to identif" problems that can affect the use of "our device %ith the 0C. Fea"/re7 .ou can log on to Microsoft -?change using Lust a user name and pass%ord. Bene i"7 --mail (5s are supported in the username field for hosted users: %hich ma es it easier to log in. Fea"/re7 /verall stabilit" has been improved. Bene i"7 -nhances the reliabilit" of connecting devices and s"ncing. Fea"/re7 (mprovements to 0() loc have also improved the interaction bet%een the 0C and the device. Bene i"7 0rovides a better and more secure e?perience. Fea"/re7 3!1 support has been improved. Bene i"7 Active!"nc #.$ provides the fastest 3!1 transport bet%een "our 0C and "our mobile device to date. Fea"/re7 The user interface and ne% partnership %iDard have both been enhanced. Bene i"7 -asier to locate e" features: access the most important configuration settings: and configure the device upon first s"nchroniDation. Fea"/re7 More robust s"nchroniDation %ith /utloo is provided. Bene i"7 !"nchroniDation %ith /utloo is no% more reliable.

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