Escolar Documentos
Profissional Documentos
Cultura Documentos
1920
CEP (SPC)
...
1940
1950
SGQ
5
1960
FMEA
Failure Mode and Effect Analysis
...
1980
ISO-9000
...
2000
ISO-TS (16949) Indstria Automotiva
Fornecedores e Montadoras
ISO
(Genebra)
International Organization for Standardization
TQM
Total Quality Management
PDCA
Pareto
Six Sigma