Gestao Da Continuidade de Negocios - Unidade 2

Ead.
br 29/08/2022 12:11
GESTÃO DA CONTINUIDADE DE
NEGÓCIOS
GESTÃO DA
CONTINUIDADE DE
NEGÓCIOS (GCN): A SUA
IMPORTÂNCIA EM
DIFERENTES PORTES E OS
SEUS RAMOS DE
ATIVIDADE
!"#$%&'()*'+,-,.)'!/0)1'2)'3$"4,'35/0,
!"#$%&'()*+',"-+).$/"0"%)1"'+)2%3$4+
!"!#!$%
https://catalogcdns3.ulife.com.br/content-cli/CTI_GESTCO_21/unidade_2/ebook/index.html Página 1 de 39
Ead.br 29/08/2022 12:11
introdução
Introdução
!"#$%"&'()*+,"-*(.'$'/+('0$12'3"#4"')(.'4-()5(#","6(-*(.'"')+"'(65#()"')(
,(5"#"))('1$6'+6"'1#4)('/+('"'465$))47484*"))(',('5#$))(9+4#'1$6'")')+")
$5(#":;()<'=$#'/+"-*$)',4")'0$12'"1#(,4*"'/+('$)'6"*(#4"4)'$+'"'5#()*":>$
,$)')(+)')(#04:$)',+#"#4"6'(-/+"-*$'5(#,+#"))('"'1#4)(<'?+.'"4-,".'$'/+(
0$12'3"#4"')('$)',",$)',(')+"'(65#()"'3$))(6'#$+7",$)'('()5"8@",$)'5(8$
6+-,$<
A))")' (' $+*#")' /+()*;()' -$)' 8(0"6' "' 1$-18+4#' /+(' ")' $#9"-4B":;()' ->$
()*>$'CDDE')(9+#").'*(-,$'(6'04)*"'/+('()*>$')+)1(*F0(4)'"'#4)1$)'('"'1#4)()
,(' ,40(#)")' -"*+#(B")G' =$#' ())(' 6$*40$.' H' ())(-14"8' /+(' ")' 4-)*4*+4:;()
*(-@"6' +6"' I()*>$' ,(' !$-*4-+4,",(' ,(' J(9K14$)' %I!J&' /+(' ")' "+L484(6
-$' 5#$9#())$' ,(' )+")' $5(#":;()' /+"-,$' @$+0(#' "89+6' 4-14,(-*(' (M$+
4-*(##+5:>$G
=$#*"-*$.'-()*"'+-4,",(.'*#"7"8@"#(6$)'$)'1$-1(4*$)'7N)41$)',"'I()*>$',"
!$-*4-+4,",(' ,(' J(9K14$)' %I!J&.' $' )(+' 1418$' ,(' 04,".' ")' ()*#"*H94")' ,(
1$-*4-+4,",(' ,(' -(9K14$)' (.' 5$#' O6.' "' )(9+#"-:"' ,"' 4-3$#6":>$' -$
5#$1())$',('I!JG'P"6$)'8N<'Q$"'8(4*+#"R
Ead.br 29/08/2022 12:11
Conceitos Básicos
da Gestão da
Continuidade de
Negócios
S(T4*"')$7#('")')(9+4-*()')4*+":;()'/+('$1$##(#"6'"4-,"'-()*(')H1+8$'UUV.
"'-F0(8'8$1"8.'#(94$-"8.'-"14$-"8'('6+-,4"8W
!!"#$"%$&$'()*"#$"+,,!"-./01"-+,,!12
34)567*"85&)9:5"-./01"-+,,;12
<)9%$"=:5:6$9)5"'4:#95>"-+,,?12
@$))$'*&*":*"A59&9"-+,!,12
B)$C$"#*%"65'9:D$9)*%"-E)5%9>1"-+,!?12
F5:#$'95"*65%9*:5#5"G$>*"<*C9#H!I"-+,+,1J
J$'/+('*"-9('"$'"674(-*('(65#()"#4"8.'$'/+('0$12'1$-)(9+('4,(-*4O1"#',(
)4648"#4,",(' (-*#(' ())")' )4*+":;()<' =#$0"0(86(-*(.' 0$12' 5(#1(7(+' /+(
())()' (8(6(-*$)' ,4B(6' #()5(4*$' X)' )4*+":;()' /+(' "3(*"#"6' ")' "*404,",()
Ead.br 29/08/2022 12:11
4-*(#-")' (' (L*(#-")' ,(' $#9"-4B":;().' *"4)' 1$6$' ")' $5(#":;()' $+' "' 5"#*(
8$9F)*41"G
J())(' )(-*4,$.' 6(,4"-*(' "' 5$5+8"#4B":>$' ,"' V-*(#-(*' (' "' "1(8(#":>$' ,"
98$7"84B":>$.' "' 5"#*4#' ,$)' "-$)' CYYD.' $' 6+-,$' O1$+' 6"4)' 0+8-(#N0(8' (6
#(8":>$' X)' )4*+":;()' ,(' #4)1$)' (' X)' 1#4)().' *"-*$' ")' ",04-,")' ,$' 6(4$
"674(-*"8'%(6'/+('@N'+6"'6"4$#'$1$##2-14"',(',()")*#()'-"*+#"4).',(04,$
"$' "+6(-*$' ,$' "/+(146(-*$' 98$7"8&' /+"-*$' ")' ,"' ()3(#"' *(1-$8K941"' %$)
4-,40F,+$)'5$,(6'7$41$*"#'$+'"*H'6()6$',()*#+4#')4*().'"'5"#*4#',$'+)$',(
0F#+)' 1","' 0(B' 6"4)' 5$*(-*()&G' A6' ,(1$##2-14"' ,4))$.' ")' 46"9(-)' ,")
(65#()")' 5"))"#"6' "' )(#' "3(*",").' "))46' 1$6$' "' )+"' 5#$,+*404,",(' (
8+1#"*404,",(G'!$-)(/+(-*(6(-*(.'@$+0('"'-(1())4,",(',('4658"-*":>$',(
-$0")' 1$##(-*()' ,(' ()*+,$' (' "' ,(3()"' ,(' 5#N*41")' /+(' 04)"6' X' 5#(0(-:>$
%SVQAVS?.'ZDC[&G
A6' )+"' $7#".' \"-$(8' %ZDCY&' ,()*"1"' ")' ,(B' 5#4-145"4)' "6(":")' "$)
-(9K14$)W
!"# 0&5K4$"69($):L&96*2
$"# M9*>5N7*"#$"#5#*%2
%"# O:&$))4GNP$%" :7*" G>5:$Q5#5%R" )$S$)$:&$%" T" @$6:*>*U95" #5
O:S*)'5N7*"-@O1"$"T%"&$>$6*'4:965NP$%2
&"# O:&$))4GN7*"K45:&*"5*"S*):$69'$:&*"#$"%$)C9N*%"GV(>96*%2
'"# W4#5:N5%"6>9'X&965%2
("# 0&*"#$"&$))*)9%'*2
)"# O:69#$:&$":5"%$U4)5:N5"#5"9:S*)'5N7*2
*"# O:6Y:#9*2
+"# O:&$))4GN7*"$'"#$&$)'9:5#5"G5)&$"#5"65#$95"#$"%4G)9'$:&*%2
!,"# O:&$))4GN7*"#5")$#$"#$"&)5:%G*)&$J
]())('6$,$.')>$'04)F0(4)'")'4-^6(#")')4*+":;()'-(9"*40")'/+('5(#6(4"6'")
(65#()").'4-,(5(-,(-*(6(-*(',$')(+'5$#*(G'=$#'())('6$*40$.'"'4-)*4*+4:>$
5#(14)"'4-18+4#.'(6')(+'58"-(_"6(-*$'()*#"*H941$'('(6')+"'1+8*+#".'"'I()*>$
,"'!$-*4-+4,",(',('J(9K14$)'%I!J&G
Ead.br 29/08/2022 12:11
!$-1(4*+"86(-*(.' $' /+(' )(#4"' "' I()*>$' ,"' !$-*4-+4,",(' ,(' J(9K14$)' %$+.
(6' 4-982).' Q+)4-())' !$-*4-+4*`' \"-"9(6(-*&<' ](' "1$#,$' 1$6' $' VQI!
%ZDDa&.' *#"*"b)(' ,(' +6' 1$-_+-*$' ,(' 1$-@(146(-*$).' 5#N*41").' @"7484,",()' (
1(#*4O1":;()' 5#$O))4$-"4)' #(8"14$-",")' "$' 9(#(-14"6(-*$' ,(' ,40(#)$)
465"1*$)'(')4*+":;()',('4-*(##+5:>$'/+('5$,(6'4-*(#3(#4#'-"'1$-*4-+4,",(
,")'$5(#":;()',")'(65#()")G'J())(')(-*4,$.'c"'1$-*4-+4,",(',('-(9K14$)'H
"' 1"5"14,",(' /+(' +6"' $#9"-4B":>$' *(6' (6' 1$-*4-+"#' "' (-*#(9"#' $)' )(+)
5#$,+*$)' $+' )(#04:$)' (6' +6' -F0(8' "1(4*N0(8' 5#(04"6(-*(' ,(O-4,$' "5K)
4-14,(-*()',('4-*(##+5:>$d'%\eJ?Af.'ZDCY.'5G'Zg&G
e8H6',4))$.'"'I!J'H'+6W
!"#$%&&#' ()"(*+%*,%' -%' +%&,.#' /0%' 1-%*,12$(' (3%(4(&

5#,%*$1(1&' 5("(' 03(' #"+(*16(4.#' %' #&' 5#&&78%1&' 135($,#&' *(&
#5%"(49%&'-#&'*%+:$1#&'$(&#'%&,(&'(3%(4(&'&%'$#*$"%,16%3;'<&,%
5"#$%&&#' =#"*%$%' 03(' %&,"0,0"(' 5("(' /0%' &%' -%&%*8#>8(' 03(
"%&1>1?*$1(' #"+(*16($1#*(>' /0%' &%@(' $(5(6' -%' "%&5#*-%"
%2$(63%*,%' %' &(>8(+0("-("' #&' 1*,%"%&&%&' -(&' 5(",%&
1*,%"%&&(-(&A' (' "%50,(4.#' %' (' 3("$(' -(' #"+(*16(4.#' %' &0(&
(,181-(-%&'-%'8(>#"'(+"%+(-#'BCDEFA'GHIJA'5;'GK;
]4"-*(',$'(L5$)*$.'O1"')+7(-*(-,4,$'/+('"'I!J'H'+6'1$-1(4*$'+*484B",$'-$
h674*$' (65#()"#4"8.' 5"#"' /+(.' 1")$' )(_"6' 4,(-*4O1",$)' 5$))F0(4)' #4)1$)' (
"6(":").' )(_"' #("84B",$' +6' 9(#(-14"6(-*$' /+(' 5(#64*"' /+(' ")' (65#()")
()*(_"6' 5#(5"#",")' (6' #(8":>$' "$)' )(+)' 6$6(-*$)' ,(' 1$-*4-92-14".' $)
/+"4)'->$'"3(*"#>$'")')+")'$5(#":;()G'i(9+-,$'](8$4**('%ZDCj&.'(6'04#*+,(
,$' 3"*$' ,(' ->$' )(#' 5$))F0(8' ,(O-4#' 1$6' (L"*4,>$' /+"-,$' ")' 1#4)()
$1$##(#>$.'")'$#9"-4B":;()',(0(6')('6"-*(#'5#(5"#",")'5"#"'"'$1$##2-14"
,())()'1(-N#4$).'04)*$'/+('$'*(65$'H'$'3"*$#b1@"0(G
e))46.' "' ()*#+*+#"' ,"' I!J' 7+)1"' #()5$-,(#' X)' )4*+":;()' /+(' 5$,(6
$1")4$-"#'"'4-*(##+5:>$'('"'4-,4)5$-47484,",(',"'4-3#"()*#+*+#"'*(1-$8K941"
$+',('$5(#":>$',")'N#(")',$'-(9K14$'5$#'+6'8$-9$'5(#F$,$',('*(65$G'V))$
(04*"'"'9(#":>$',('5$*(-14"4)'1(-N#4$)',('1#4)('%]Af?VkkA.'ZDCj&G
saiba
Ead.br 29/08/2022 12:11
saiba
mais
Saiba mais
q#(-*('X)',40(#)")'1#4)()'/+('*26'$1$##4,$
-$'Q#")48'('-$'6+-,$.'H'(04,(-*('"
-(1())4,",(',('")'(65#()")'*(#(6'"
1$-*4-+4,",(',('-(9K14$)'(6')+"'1+8*+#"G
="#"'*"-*$.'(L4)*(6'5#4-1F54$)'/+(',(0(6
)(#'1$-)4,(#",$)'-()*('1$-*(L*$W'5())$").
-(9K14$)'('*(1-$8$94")G
="#"')"7(#'6"4)')$7#('$'"))+-*$'"1())('$
84-r'"')(9+4#W
ACESSAR
?' "+6(-*$' ,"' ,4)1+))>$' "' #()5(4*$' ,"' I!J' )(' ,(+' 5$#' ,40(#)$)' 6$*40$).
*"4)' 1$6$' "' (8(0":>$' ,$' -F0(8' ,(' ,(0")*":>$.' ,(1$##(-*(' ,(' ,()")*#()
-"*+#"4).' 1$6$' 3+#"1;().' /+(,")' ,(' (-(#94".' 4-+-,":;().' *$#-",$).
*(##(6$*$).' ,(-*#(' $+*#$)' %\Af!lV?SVm' SeQA!lVJV' noJV?Sm' !eS]?i?.
ZDCY&G' p6' (L(658$' )>$' $)' *(##(6$*$)' /+(' "1$-*(1(6' -$' 6+-,$' "3$#"' (
/+('5$,(6'1"+)"#'"'4-*(##+5:>$',('"*404,",()'(65#()"#4"4)G
e8H6',$'6"4).'$'1$-*(L*$'"*+"8'(6'/+('")'(65#()")'()*>$'4-)(#4,")'(L49(6
":;()' ,(' )+"' 5"#*(G' i+5$-@"' /+(.' 4-()5(#","6(-*(.' ")' )+")' 4-3$#6":;()
(65#()"#4"4)')>$'(L5$)*")G'e))46.'c")'1"+)")'5$*(-14"4)',('4-*(##+5:>$',(
-(9K14$)' ->$' )>$' "5(-")' ,(' ,()")*#()' -"*+#"4).' 6")' *"67H6' ,(
4-*(##+5:;()'1"+)",")'5$#'(##$'@+6"-$.'3"8*"',('(-(#94"'('"4-,"'"6(":")
6"8414$)")' ,(' *(#1(4#$)d' %\Af!lV?SVm' SeQA!lVJV' noJV?Sm' !eS]?i?.' ZDCY.
5G'CgY&G
Ead.br 29/08/2022 12:11
](' "1$#,$' 1$6' \"-$(8' %ZDCY&.' +6' 4-14,(-*(' ,(' 1$-*4-+4,",(' ,(' -(9K14$)
5$,(' )(#' ,()1#4*$' /+"-,$' ")' 5())$")' (M$+' (65#()"' ->$' #(1(7(6' $
3$#-(146(-*$' ,(' "89+6' )(#04:$.' 5#$,+*$.' "*404,",(' $+' 5#$1())$.' (6
,(1$##2-14"' ,(' 3"8@")G' !$6' "' O-"84,",(' ,(' 5#(0(-4#' "' 1$-1#(*4B":>$' ,(
"89+-)' 465#(04)*$).' e8(0"*(' %ZDC[&' (L5841"' /+(' ")' 5())$")' #("84B"#"6
"89+6")' 4-0(-:;().' *"4)' 1$6$' "' (8"7$#":>$' ,(' *$,$)' $)' *45$)' ,(' )(9+#$.
,$)')(-)$#()',('5#()(-:".',")'3(##"6(-*")',('*#"7"8@$.',$)'5#$9#"6")',(
/+"84,",('-"'4-,^)*#4"'('(6')(#04:$).',('"8"#6().',('1$-*#$8()',('"1())$'(
6+4*$)'$+*#$)G
=$#*"-*$W
L;;;M' (' "%(4.#' N' 301,#' 3%>O#"' /0(*-#' OP' 5"N81#' 5>(*%@(3%*,#' %
(-%/0(-(' 5"%5("(4.#;' Q%",(3%*,%' &%' +(&,("P' 3%*#&' %' &%
#),%"P' &0$%&&#' %3' ,%35#' 1*=%"1#"A' (>N3' -#' =(,#' -%' /0%' #&
"%&/07$1#&' 5:&R#$#""?*$1(' &%".#' 3%*#"%&' 5%>#&' $#*O%$13%*,#&
#),1-#&'%3',#-#'#'5"#$%&&#'-%'5"%5("(4.#'BCS<TCF<A'GHIUA'5;'VK;
!$-)4,(#"#' "' I!J' -$' 5#$1())$' ,(' 58"-(_"6(-*$' 5$,(' (04*"#' 1+)*$)
6"4$#().' (6' 1")$' ,(' ,()")*#()' -"*+#"4)' $+' "*H' (6' 3"8@")' @+6"-").
4-*(-14$-"4)'$+'->$W
W%&3#' /0%' (' %35"%&(' ,%*O(' 1*8%&,1-#' )#(' 5(",%' -#' &%0
=(,0"(3%*,#' %3' &%+0"(*4(' =7&1$(A' 135>(*,(*-#' $X3%"(&' -%
87-%#A' $#*,"#>%&' -%' ($%&&#A' &%*&#"%&' -%' 5"%&%*4(A' -%' =#+#' %
#0,"(&' &#>049%&Y' 3%&3#' /0%' ,%*O(' 135>(*,(-#' 2"%Z(>>&A' [\]A
5#>7,1$(&'-%'&%+0"(*4('%'(1*-('/0%'"%(>16%'$#*&,(*,%3%*,%',%&,%&
-%' 1*8(&.#' 5#"' 3%1#' -%' %35"%&(&' -%' 1>1)(-#' $#*O%$13%*,#' %
(50"(-#'&%*&#'$"7,1$#A'&%'%&&('3%&3('%35"%&('*.#',18%"'$"1(-#
(-%/0(-('^%&,.#'-%'Q#*,1*01-(-%'-%'E%+:$1#A',%"P'=(>,(-#'03(
5("$%>('135#",(*,%'*#'&%0'5>(*%@(3%*,#A'-%1_(*-#'03'`)0"($#a
/0%A' &%' *.#' =#"' 5"%%*$O1-#A' $%",(3%*,%' ,"("P' -1&&()#"%&' 3(1&
$%-#'#0'3(1&',("-%'BCS<TCF<A'GHIUA'5;'IbK;
Ead.br 29/08/2022 12:11
i(-,$' "))46.' ,(04,$' "$' 1(-N#4$' (6' /+(' )(' (-1$-*#"6.' ")' $#9"-4B":;()
5#(14)"6' #("84B"#' "' I!J.' 5$4)' ->$' )(' )"7(' $' /+(' "1$-*(1(#N' -$' ,4"' ,(
"6"-@>G'e$'3"B2b8".'")'(65#()")')('5#(04-(6.'5"#"'/+('")'$5(#":;()'('")
(-*#(9")',(')(#04:$)M5#$,+*$)'->$')(_"6'"3(*",")'('4-*(##$654,")G
Objetivos da GCN
](5$4)' ,(' 1$65#((-,(#6$)' ,$' /+(' )(' *#"*"' "' I!J' (' /+"8' H' $' )(+' 3$1$.' H
5$))F0(8'"5#()(-*"#'$)')(+)'$7_(*40$)'5#4-145"4)G'?'$7_(*40$',"'I!J'H'$',(
/+(' "' (65#()"' )(' "-*(145(.' *(-@"' #()4842-14"' (' 1$-)49"' )(' #(1+5(#"#' ,(
3$#6"' #N54,".' "5K)' "' ,(18"#":>$' $+' "1$-*(146(-*$' ,(' +6' ,()")*#(G' J$
(-*"-*$.'(L4)*(6'(65#()")',('*$,$)'$)'*"6"-@$)'('#"6$).'('6+4*")',(8")
->$' *40(#"6' +6"' 5#(5"#":>$' ",(/+","' 5"#"' "' $1$##2-14"' ,(' 4-14,(-*()
/+(' 5"#"84)"#"6' $)' )(+)' -(9K14$)' 5$#' 1(#*$' 5(#F$,$' ,(' *(65$G' ]4"-*(
,4))$.' 6+4*")' 4-)*4*+4:;()' 3$#"6' X' 3"82-14"G' P$12' )(' 8(67#"' ,(' "89+6"
(65#()"' /+(' c3(1@$+' ")' 5$#*")d' ,+#"-*(' ")' 1#4)()' /+(' $1$##(#"6' -")
^8*46")',H1",")<'=$4)'7(6G'="#('('#(T4*"')$7#(G
Ead.br 29/08/2022 12:11
!"#$%&'()*'+','-./01"2-'3&'456'7'-'30'#&%&81"%'&'9-81"8$"3&30'3-:'80#;9"-:'
!-810<'="83&83"'>'!%00?"@)
!"#$%&'()&#*W'"'46"9(6'"5#()(-*"'"'6>$',('+6"'5())$".'/+('465(,('/+('$
#()*"-*(',")'5(:")',('6",(4#")'1"4"6G'V))$'"1$-*(1('1$6'"'I!J.'5$4)')>$
-(1())N#4")'":;()'/+('*(-@"6'"'1"5"14,",(',('465(,4#'/+('1(#*$)',()")*#()
c,()6$#$-(6d'")'"*404,",()',")'(65#()")G
i(9+-,$' \(81@4$#4.' S"7(1@4-4' n^-4$#' (' !"#,$)$' %ZDCY&.' "' I!J' H' +6
5#$1())$' /+(' $7_(*40"' 4,(-*4O1"#' $)' #4)1$).' ")' "6(":")' (' ")
0+8-(#"7484,",()' /+(' 5$,(6' 04#' "' "3(*"#' ")' "*404,",()' 1#F*41")' $+' 04*"4)' ,(
+6"'(65#()".'1")$'$1$##"'+6',()")*#('$+'$+*#$'(0(-*$'/+('1$65#$6(*"
$' )(+' 3+-14$-"6(-*$G' A6' ,(*#46(-*$' ,4))$.' H' 465$#*"-*(' "' #("84B":>$' ,(
+6"' 9()*>$' ",(/+","' -$' /+(' *"-9(' X' #(*$6","' ,")' 3+-:;()' 1#F*41")' ,"
(65#()"G'e))46.'c$'()*+,$',"'1$-*4-+4,",(')(#0('5#4-145"86(-*('X'/+()*>$
,"' ",64-4)*#":>$' ,(' 1#4)(.' 1+_$' $7_(*40$' ->$' H' s(04*"#t' "' $1$##2-14"' ,(
4-14,(-*().' 6")' 5#(5"#"#b)(' ,(' 3$#6"' ",(/+","' 5"#"' 64-464B"#' )(+)
Ead.br 29/08/2022 12:11
465"1*$)d'%efAPekA.'ZDC[.'5G'[&G
](8$4**('%ZDCj&'*"67H6',(3(-,('/+('"'I!J'04)"'$#4(-*"#'"'(65#()"'5"#"'"
$7*(-:>$',('#()5$)*")'(6')4*+":;()',('4-*(##+5:>$'('4-,4)5$-47484,",('5$#
+6'8$-9$'5(#F$,$',('*(65$.'#(3(#(-*()'X'4-3#"()*#+*+#"'*(1-$8K941"'$+',(
$5(#":>$',")'N#(")',('-(9K14$G'A04*"b)(.',())"'3$#6".'$'()*"7(8(146(-*$',(
5$*(-14"4)'1(-N#4$)',('1#4)(G
reflita
Reflita
!" #$%$&#'&()*" #$" +,*" -&)(*
$,%.$/*0" *1" 21&31" #*" (*#$)*" #$
/+%.),$&41/0" 5*6" (1," 7+$" 1" &$38()1
%*.$" #$" 5+&()1&*.0" (*/1" 1(1..*" +,
)&()#$&4$" (1," *" $,%.$/*
51.&$($#1.*9" :," $;$,%21" <" *
$,%.$/*"=>?0"5*@.)(*&4$"#$"/15A0"7+$
#$%$&#$" +&)(*,$&4$" #1
51.&$(),$&41" #$" 4$()#1/" #$" +,*
$,%.$/*"(B)&$/*9
e' 5"#*4#' ,"' 4-)(#:>$' ,(' +6"' 1+8*+#"' ,(' I!J' (' (6' 1$-)$-h-14"' 1$6' $)
$7_(*40$)' "5#()(-*",$).' ")' (65#()")' ()5(#"6' "' $7*(-:>$' ,(' "89+-)
#()+8*",$)' (O1"B().' +6"' 0(B' /+(' $)' 5#4-145"4)' 5#$,+*$)' (' )(#04:$)' )>$
4,(-*4O1",$)'('5#$*(94,$).',('3$#6"'"'9"#"-*4#'"')+"'1$-*4-+4,",(.'(6'1")$
,('4-14,(-*().'"))46'1$6$'")'4-*(##+5:;()')>$'#()5$-,4,")'(O14(-*(6(-*(
-$)' 5#$1())$)' ,(' -(9K14$G' J())"' 1$-_+-*+#".' "' $#9"-4B":>$' ,()(-0$80(
+6"'1"5"14,",(',('9(#(-14"6(-*$',('4-14,(-*().'"$'3$#-(1(#'+6"'#()5$)*"
(O1"B'('(3(*40"G'e8H6',4))$.'$'*#(4-"6(-*$.'5$#'6(4$',('*()*().'5(#64*('/+(
Ead.br 29/08/2022 12:11
"' (/+45(' ,"' (65#()"' "_"' ,(' 6"-(4#"' (O1"B' ,4"-*(' ,(' +6' 4-14,(-*(' $+
4-*(##+5:>$'('")'-(1())4,",()',$)'!"#$%&'()%*!+)>$'(-*(-,4,")'('5$,(6')(#
1+65#4,")G' =$#' O6.' "' 46"9(6' ,"' 4-)*4*+4:>$' H' 5#$*(94,"' (' 5(#6"-(1(' (6
1$-3$#64,",(' 1$6' ")' #(9+8"6(-*":;()' (' ")' )+")' $7#49":;()' 8(9"4)
%\eJ?Af.'ZDCY&G
Participantes e Responsabilidades
e$' 4658"-*"#' "' I!J' -"' (65#()".' ,40(#)$)' "*$#()' (L(#1(6' 5"5(4)
465$#*"-*()' -()*(' 1$-*(L*$G' k$,$)' (8()' *#"7"8@"6.' "' O6' ,(' (04*"#' "
4-*(##+5:>$',")'"*404,",()'1#F*41").'(6'1")$',(',()")*#()G
](' "1$#,$' 1$6' "' eQJk' JQS' CjYYYbCWZDDa.' H' ())(-14"8' /+(' "' ,4#(:>$' ,"
(65#()"' "5$-*(' $+' -$6(4(' +6"' 5())$"' /+(' *(-@"' (L5(#42-14"' (
"+*$#4,",('"5#$5#4",")'5"#"')(#'"'#()5$-)N0(8'5(8"'5$8F*41"',('I!J'('5(8"
)+"' 4658(6(-*":>$G' e' ,4#(:>$' *"67H6' 5$,(' 4-,41"#' $+' -$6("#' +6' $+
6"4)'4-,40F,+$)'5"#"'4658(6(-*"#'$+'6"-*(#'$'5#$9#"6"',('I!JG
="#"'())"'3+-:>$.'")'5())$")'5$,(6'",04#',('0N#4")'N#(")',"'(65#()".'5$4)
*+,$' H' #(8"*40$' "$' )(+' *"6"-@$.' ()1"8"' (' 1$658(L4,",(G' !$-*+,$.' H
()5(#",$' +6' 5#$O))4$-"8' 1$6' "' ,(04,"' "+*$#4,",(' %1$6$' 5#$5#4(*N#4$.
,4#(*$#' ,$' 1$-)(8@$' (L(1+*40$' $+' #(5#()(-*"-*(' (8(4*$&.' /+(' *(-@"' "
#()5$-)"7484,",(' 9(#"8' )$7#(' "' I!J' (' )(_"' ,4#(*"6(-*(' #()5$-)N0(8' 5$#
9"#"-*4#' "' 1$-*4-+4,",(' ,$' )+1())$' %eQJk.' ZDDa&G' e,(6"4).' 1$6' 7")(' -"
()*#+*+#"' ,"' (65#()".' "' "8*"' ,4#(:>$' 5$,(' -$6("#.' "4-,".' #(5#()(-*"-*()
,('$+*#$)'-F0(4)',$'-(9K14$'5$#'3+-:>$'$+'8$1"84B":>$.'5"#"'/+('"+L484(6'-"
4658(6(-*":>$',$'5#$9#"6"',('I!JG
e' -$#6"*40"' *"67H6' )+)*(-*"' /+(.' (6' $#9"-4B":;()' ,(' 9#"-,(' 5$#*(.
5$))40(86(-*(.' )(#N' -(1())N#4"' "' 5#()(-:"' ,(' +6"' (/+45(' 3$#6","' 5$#
#(5#()(-*"-*()' ,(' 1$-*4-+4,",(' ,(' -(9K14$).' 1","' +6' (L(#1(-,$' $' )(+
5"5(8'('1$6'"')+"',(04,"'#()5$-)"7484,",(G'A6'$#9"-4B":;()'6(-$#().'5$#
)+"'0(B.'"'#()5$-)"7484,",('5(8"'1$-*4-+4,",(',('-(9K14$)'5$,('5(#*(-1(#
Ead.br 29/08/2022 12:11
"'+6'$+'6"4)'4-,40F,+$)G'J())(')(-*4,$.'H'1$-0(-4(-*('/+('$'5#$1())$',(
"+,4*$#4"' "-"84)(' 1#4*41"6(-*(' ())")' #()5$-)"7484,",().' ")' /+"4)' 5#(14)"6
)(#' #(3$#:",")' 5$#' 6(4$' ,(' )+"' 4-18+)>$' -"' 5$8F*41"' ,(' "0"84":>$.
#(1$65(-)"'('#(1$-@(146(-*$',"'(65#()"G
e))46.' ,4"-*(' ,(' +6' 5#$9#"6"' ,(' I!J.' H' ())(-14"8' $' ()*"7(8(146(-*$' ,(
+6"'()*#+*+#"'()*#"*H941"'/+('"7#"-_"'"'"8*"'",64-4)*#":>$.'")',4#(*$#4")'(
")' 9(#2-14")' )(-4$#().' "8H6' ,$)' 9(#(-*().' 8F,(#()' (' 6(67#$)' ,(' *$,$)' $)
*45$)'('*"6"-@$)',('(65#()")G
Business Impact Analysis (BIA)

u+"8' H' $' 465"1*$' /+(' $' *(65$' ,(' 4-"*404,",(' ,")' $5(#":;()' 5$,(' 1"+)"#
-$' ,'*%+ -.!/0%!!+ %-(9K14$' 1(-*#"8&' ,"' )+"' (65#()"<' J())(' 6$6(-*$.' H
())(-14"8' /+(' *#"7"8@(6$)' $' Q+)4-())' V65"1*' e-"8`)4)' %QVe&' $+' e-N84)(' ,(
V65"1*$' -$)' J(9K14$)G' i(9+-,$' "' eQJk' %ZDDa.' 5G' Z&.' *#"*"b)(' ,(' +6
c5#$1())$' ,(' "-"84)"#' ")' 3+-:;()' ,(' -(9K14$' (' $)' (3(4*$)' /+(' +6"
4-*(##+5:>$'5$))"'1"+)"#'-(8")dG
](' "1$#,$' 1$6' \(81@4$#4.' S"7(1@4-4' n^-4$#' (' !"#,$)$' %ZDCY&.' "' e-N84)(' ,(
V65"1*$'-$)'J(9K14$)'%Q+)4-())'V65"1*'e-"8`)4)&'H'+6'5#$1())$',('"-N84)(
,")'3+-:;()'$5(#"14$-"4)'(',$'(3(4*$'/+('+6"'#+5*+#"'5$,('*(#')$7#('())")
3+-:;()G'?')(+'$7_(*40$.'5$#*"-*$.'H'$',('1$8(*"#'('"-"84)"#'")'4-3$#6":;()
-(1())N#4").' "' O6' ,(' 9(#"#' +6' #(8"*K#4$' 5"#"' "' "8*"' ",64-4)*#":>$.' /+(
5#(5"#"#N'$'58"-$',('1$-*4-+4,",(',('-(9K14$)G'!$6'7")('-"'I!J.'c$'QVe'H
+6"' 84)*"' ,(' 5#$1())$)' 1#F*41$)' /+(' )>$' 1"5"B()' ,(' 5#$,+B4#' $)' 5#4-145"4)
)(#04:$)' $+' 5#$,+*$)' ,"' (65#()".' $)' /+"4)' )>$' 5#4$#4B",$)' 5(8"
$#9"-4B":>$d'%\Af!lV?SVm'SeQA!lVJV'noJV?Sm'!eS]?i?.'ZDCY.'Cgv&G
]+#"-*('"'#("84B":>$',"'e-N84)(',('V65"1*$',('J(9K14$)W
L;;;M' &.#' 1-%*,12$(-#&' %' $>(&&12$(-#&A' %3' =0*4.#' -%' &0(

135#",X*$1(' 5("(' #&' *%+:$1#&' -(' #"+(*16(4.#A' (&' =0*49%&A' #&
Ead.br 29/08/2022 12:11
&1&,%3(&' %' "%$0"&#&A' $#*&1-%"(*-#A' 5("(' ,(*,#A' (&' 5#&&78%1&

(3%(4(&' (' /0%' %&,.#' %_5#&,#&;' <&&(' (*P>1&%' N' 03' %>%3%*,#
135#",(*,%' 5("(' /0%' #&' -1"1+%*,%&' 5#&&(3' ,#3("' -%$1&9%&' (
"%&5%1,#' -#&' 1*8%&,13%*,#&' (' &%"%3' (5>1$(-#&' %3' 3%-1-(&' -%
&%+0"(*4(A'$#3'81&,(&'c'$#*,1*01-(-%'-%'&%0&'*%+:$1#&'BQd<SedY
CfCghdY'D<i<ffCA'GHIJA'5;'IjGK;
J())('1$-*(L*$.'"'(65#()"'(8"7$#"'"89+-)'4-)*#+6(-*$)'5"#"'"+L484"#'-())"
"-N84)(.')(_"'+6'/+()*4$-N#4$.')(_"'+6"'(-*#(04)*".'"))46'1$6$'H'$7)(#0N0(8
-$'(L(658$'"')(9+4#W
/:9#5#$"#$":$UZ69*[
F)*6$%%*"#$":$UZ69*"*4"6*'G*:$:&$[
\*65>9]5N7*[
F$)^*#*"#$"S4:69*:5'$:&*[
_$%6)9N7*"#*"G)*6$%%*"#$":$UZ69*"-``"1"*4"6*'G*:$:&$"-``"1"-9:6>49)
&9G*R"K45:&9#5#$R"65)56&$)^%&965%1[
34:N7*"(X%965[
B$%&*)")$%G*:%XC$>[
@$>$S*:$%[ .H'59>[
a4(%&9&4&*[
@$>$S*:$%[ .H'59>[
@$'G*"#$"9:*G$)b:695
Ead.br 29/08/2022 12:11
&*>$)XC$>[" 0&L"-D*)5%1["!"-`"1"+"-`"1"c"-`"1"d"-`"1";`"-`
-&$'G*"$'"D*)5%1" 1"
e"-`"1"!+"-`"1"+d"-`"1"d?"-`"1"
<5%*"D5Q5"G$)^*#*"#$"&$'G*
$%G$6^=6*[ f7*"G$)'9&$"9:&$))4GN7*"-`"1
@$'G*"'^:9'*"G)$C9%&*"G5)5
0&L"-D*)5%1["!"-`"1"+"-`"1"c"-`"1"d"-`"1";`"-`
)$&*'5#5"-Ff1"-&$'G*"$'
1"
D*)5%1"
e"-`"1"!+"-`"1"+d"-`"1"d?"-`"1"
<5%*"D5Q5"G$)^*#*"#$"&$'G*
f7*"%5($"-`"1
$%G$6^=6*[
@$'G*"'Xg9'*"G)$C9%&*"G5)5
0&L"-D*)5%1["!"-`"1"+"-`"1"c"-`"1"d"-`"1";`"-`
)$&*'5#5"-Ff1"-&$'G*"$'
1"
D*)5%1"
e"-`"1"!+"-`"1"+d"-`"1"d?"-`"1"
<5%*"D5Q5"G$)^*#*"#$"&$'G*
f7*"%5($"-`"1
$%G$6^=6*[
.ah/.W0"_."3/f<Oif0\O_0_."_i"Ffj<iWFif.f@.
.>5(*)5#*"G*)[ _5&5[ @$>J[
!"D*)5["
+"D*)5%["
c"D*)5%["
Ead.br 29/08/2022 12:11
h45>"64%&*"5"G5)5>9%5N7*"#$%&$
Ff"654%5)95"T"$'G)$%5"$'"5&L d"D*)5%["
-:7*"6*:S4:#9)"6*'"*%"64%&*%
#$")$%&54)5N7*R")$G*%9N7*"*4 ;"D*)5%["
#$"'5:4&$:N7*1
e"D*)5%["
!"#95["
f7*"%5($"-`"1"f7*"%$"5G>965"-`"1
h45>-9%1"*-%1"6)9&L)9*-%1
4&9>9]5#*-%1"G5)5"$%&5%
$%&9'5&9C5%k
.%&$"Ffj<WF@"G*%%49
-``"1"a9'"-``"1"f7*`"-``"1"f7*"%5($
6*($)&4)5"#$"%$U4)*k
@9G* M5>*)"%$U4)5#* F)Y'9* a$U4)5#*)5
!"#$%&'()*'+',&$-.&'$-'/"-012&34%2&'5#%#'#'634.20-'$-'785#91&'3&0':-;<92&0'
=&31->'6.-?#1-'@(A*BC'5)'DEF)
!"#$%&'()&#*W'$'/+",#$'"5#()(-*"'+6'6$,(8$',('/+()*4$-N#4$'5"#"'"
e-N84)(',('V65"1*$',('J(9K14$)G']('146"'5"#"'7"4L$.')$8414*"
4-3$#6":;()'/+"-*$'X'+-4,",(.'$'5#$1())$'$+'1$65$-(-*(',(
-(9K14$G'e8H6',4))$.'7+)1"'1$-@(1(#'$'9()*$#'#()5$-)N0(8.'$'*(65$',(
4-$5(#h-14"'*$8(#N0(8'('$'*(65$'6F-46$'('6NL46$'5"#"'"'#(*$6","
,")'"*404,",()G
e))46'1$6$'H'04)F0(8'-$'/+",#$'"5#()(-*",$.'(L4)*(6'6$,(8$)'5"#"'/+('")
Ead.br 29/08/2022 12:11
(65#()")' 5$))"6' #("84B"#' "' )+"' e-N84)(' ,(' V65"1*$' -$)' J(9K14$).' ,",$
/+(' 1","' +6"' )(' "5841"' X)' ()5(14O14,",()' ,"' 4-)*4*+4:>$G' i(9+-,$' e8(0"*(
%ZDC[&.' ())()' ,$1+6(-*$)' 04)"6' $#4(-*"#' "' e-N84)(' ,(' V65"1*$' -$)
J(9K14$)'5$#'6(4$',('+6',(*"8@"6(-*$',$'3+-14$-"6(-*$',$)'5#$1())$)
,(' -(9K14$)' $+' 1$65$-(-*()' 1$-)4,(#",$)' 1#F*41$)' $+' 04*"4).' ,4"-*(' ,")
"6(":")'(M$+'465"1*$).')(9+-,$'$)'1#4*H#4$)'5#(()*"7(8(14,$)G
J())(' )(-*4,$.' )(9+-,$' "' eQJk' %ZDDa&.' H' -(1())N#4$' /+(.' 5"#"' 1","
"*404,",(.' "' (65#()"' 0(#4O/+(' 1$-)*"-*(6(-*(' $' 465"1*$' /+(' $1$##(#4".
1")$' (8"' 3$))(' 4-*(##$654,"G' !$6' ())"' "*4*+,(.' "' 4-)*4*+4:>$' H' 1"5"B' ,(
()*"7(8(1(#' $' 5(#F$,$' 6NL46$' ,(' 4-*(##+5:>$' *$8(#N0(8' ,(' 1","' "*404,",(.
"$'4,(-*4O1"#'$'*(65$'6NL46$',(1$##4,$'(-*#('"'4-*(##+5:>$'('"'#(*$6",".
$' -F0(8' 6F-46$' /+(' 5#(14)"' )(#' (L(1+*",$' 1$6' "' #(*$6","' (' $' *(65$
6NL46$.'"*H'")'$5(#":;()'0$8*"#(6'X'-$#6"84,",(G
e'eQJk'%ZDDa&.'"$'"0"84"#'$)'465"1*$).'*"67H6',(3(-,('/+('H'465$#*"-*(
/+(' "' (65#()"' 8(0(' (6' 1$-)4,(#":>$' "/+(8()' /+(' ()*>$' #(8"14$-",$)' "$)
)(+)' $7_(*40$)' ,(' -(9K14$' (' $)' )(+)' !"#$%&'()%*!+ G' ]())"' 6"-(4#".' ()*>$
4-18+)$)W' $' 7(6b()*"#' ,")' 5())$")m' $' ,"-$' $+' "' 5(#,"' #(8"14$-",$)' X)
4-)*"8":;()' (' X)' k(1-$8$94")' ,"' V-3$#6":>$' %kV&m' $' ,()1+65#46(-*$' ,(
,(0(#()' $+' #(9+8"6(-*":;()m' $)' ,"-$)' X' #(5+*":>$' ,"' (65#()"m' $)
6"8(3F14$)' X' 04"7484,",(' O-"-1(4#"m' "' 4-*(#3(#2-14"' -"' /+"84,",(' ,$)
5#$,+*$)'$+')(#04:$)m'('$)'5#(_+FB$)'"674(-*"4)G
Conhecimento
Teste seus Conhecimentos
Ead.br 29/08/2022 12:11
(Atividade não pontuada)
i+5$-@"'/+('"'(65#()"'I"6"'3$4'"3(*","',4#(*"6(-*('5(8"'9#(0(',$)
1"64-@$-(4#$)'/+('$1$##(+'-$'Q#")48'(6'ZDCvG'i(6'*(#'+6'58"-(_"6(-*$'5"#"')(
"-*(0(#',('5$))F0(4)'4-*(##+5:;().'$)'9()*$#()',"'(65#()"'04#"6'$)')(+)
5#$1())$)'5"#"#(6.'(6',(1$##2-14"',"'3"8*"',('6"*H#4"b5#46"G
]4"-*(',())"')4*+":>$'(',$'1$-*(L*$'(65#()"#4"8.'"))4-"8('"'"8*(#-"*40"'/+('4-,41"
w$'$7_(*40$',"'I()*>$',"'!$-*4-+4,",(',('J(9K14$)'%I!J&'-$'1$-*(L*$',"
(65#()"W
!"#0"B$%&7*"#5"<*:&9:49#5#$"#$"f$UZ69*%"5:5>9%5)95"G)9:69G5>'$:&$"*%
G)*6$%%*%"9:&$):*%"#5"$'G)$%5J"/'"$g$'G>*"L"*"6*:&)*>$"#$"$%&*K4$%J
$"#<*'"5"9'G>5:&5N7*"#5"B$%&7*"#5"<*:&9:49#5#$"#$"f$UZ69*%R"$%G$)5H%$
K4$"5%"$'G)$%5%"&$:D5'"4'5"5&9&4#$")$5&9C5"#95:&$"#$"#$%5%&)$%J
%"#0"'9:9'9]5N7*"#*"&$'G*"#$"9:5&9C9#5#$"$"5"'$>D*)95"#*"&$'G*"#$
)$64G$)5N7*"%7*"*%"*(Q$&9C*%"#5"<*:&9:49#5#$"#$"f$UZ69*%J
&"#/'5"B$%&7*"#5"<*:&9:49#5#$"#$"f$UZ69*%R":5%"$'G)$%5%R"&$'"6*'*
*(Q$&*"G)9:69G5>"5"0:X>9%$"#$"O'G56&*":*%"f$UZ69*%J
'"#0"B$%&7*"#5"<*:&9:49#5#$"#$"f$UZ69*%"$"5"5#'9:9%&)5N7*"#$"6)9%$%
C9%5'"$C9&5)"5"*6*))Y:695"#$"9:69#$:&$%J
Ead.br 29/08/2022 12:11
Ciclo de Vida de
um Programa de
GCN
e$' 4658"-*"#' "' I()*>$' ,"' !$-*4-+4,",(' ,(' J(9K14$)' %I!J&.' ")' (65#()")
5#(14)"6' "-"84)Nb8"' 1$-)*"-*(6(-*(.' $+' )(_".' (8"' 5#(14)"' )(#' )(65#(
$7)(#0","'('*#"7"8@",".'-"'7+)1"'5(8"'6(8@$#4"'1$-*F-+"G']())('6$,$.'+6
5#$9#"6"' ,(' I!J' 5(#5"))"' 5$#' ,40(#)")' (*"5")' (.' -$' 6$6(-*$' ,(' )+"
4658"-*":>$.'H'465#()14-,F0(8'$')(+'1$-@(146(-*$G'
Ead.br 29/08/2022 12:11
!"#$%&'()('+'5"9A-'30'2"3&'3&'#0:1B-'3&'9-81"8$"3&30'30'80#;9"-:'
!-810<'CD6E'F(GGHI'?)'JK)
!"#$%&'()&#*W'"'46"9(6.'(6'3$#6"*$',('1F#1+8$.'6$)*#"'")'(*"5")',('+6'1418$
,('04,"',"'9()*>$',"'1$-*4-+4,",(',('-(9K14$)G'J$'1(-*#$',$'1F#1+8$.'()*N
()1#4*$'cI()*>$',$'5#$9#"6"',('I!JdG'A6'*$#-$',(8(.'*(6b)('+6'1418$'/+(
"5#()(-*"'"')(9+4-*(')(/+2-14"W'cA-*(-,(-,$'"'$#9"-4B":>$dm'c](*(#64-"-,$'"
()*#"*H94"',('1$-*4-+4,",(',('-(9K14$)dm'c]()(-0$80(-,$'('4658(6(-*"-,$
+6"'#()5$)*"',('I!Jdm'ck()*"-,$.'6"-*(-,$'('"-"84)"-,$'1#4*41"6(-*('$)
5#(5"#"*40$)',('I!JdG'nN'(6'*$#-$',('*$,$'$'1F#1+8$.'@N'"')(9+4-*('3#")(W
cV-18+4-,$'"'I!J'-"'1+8*+#"',"'$#9"-4B":>$dG
e))46' 1$6$' 3$4' $7)(#0",$' -"' O9+#"' "5#()(-*",".' $' 1418$' ,(' 04,"' ,(' +6
5#$9#"6"' ,(' I()*>$' ,"' !$-*4-+4,",(' ,(' J(9K14$)' 5(#5"))"' 5$#' )(4)
(*"5")G'i>$'(8")W
"&'I()*>$',$'5#$9#"6"',('I!Jm
Ead.br 29/08/2022 12:11
7&'A-*(-,(-,$'"'$#9"-4B":>$m
1&'](*(#64-"-,$'"'()*#"*H94"',('1$-*4-+4,",(',('-(9K14$)m
,&']()(-0$80(-,$'('4658(6(-*"-,$'+6"'#()5$)*"',('I!JWm
(&'k()*"-,$.'6"-*(-,$'('"-"84)"-,$'1#4*41"6(-*('$)'5#(5"#"*40$)',('I!Jm
3&'V-18+)>$',"'I!J'-"'1+8*+#"',"'$#9"-4B":>$G
J())(' )(-*4,$.' ")' (65#()")' /+(' 5$))+(6' "' 4-*(-:>$' ,(' 4658(6(-*"#' "
I()*>$',"'!$-*4-+4,",(',('J(9K14$)'(6')(+'"674(-*(.'5#(14)"6'1$-@(1(#
$'1418$'(L5$)*$.'$'/+"8'H'*#"*",$'5(8"'eQJk'JQS'CjYYYbCWZDDaG'k"67H6'H
0N84,$'#())"8*"#'/+('())('1$-@(146(-*$'4-,(5(-,(',$'*"6"-@$'(',$'#"6$
,"'(65#()"G
e))46.'5#46(4#"6(-*(.')(9+-,$'I$#"`(7'%ZDCZ&.'")'(*"5")'/+('(-0$80(6'$
9(#(-14"6(-*$',$'5#$9#"6"'('"'4-18+)>$',"'1+8*+#"',('I!J')>$'"5841",")
-$'1418$',('04,"',"'I!J',('3$#6"'1$-*F-+"'('(6'4-*(#":>$'1$6'$)',(6"4)
(8(6(-*$)G' ?' 9(#(-14"6(-*$' 3$#-(1(' $)' 4-)*#+6(-*$)' 5"#"' "' 4658"-*":>$
,$' 5#$9#"6"' %*"4)' 1$6$' "' 9(#2-14"' ,(' #(1+#)$)&.' (-/+"-*$' "' 1+8*+#"
5#(5"#"'*$,$)',"'(65#()"'5"#"'+6'6$6(-*$',('1#4)(G
!$6'7")('-"'eQJk'%ZDDa&.'$)'(8(6(-*$)'/+('1$65;(6'$'1418$')>$',()1#4*$)
,"')(9+4-*('6"-(4#"W
e'5#46(4#"'(*"5"',$'1418$')('#(3(#('X'9()*>$',$'5#$9#"6"',('I!J.'(6'/+('H
()*"7(8(14,"' "' 1$-*4-+4,",(' ,$)' -(9K14$)' 5$#' 6(4$' ,"' ,(O-4:>$' ,(
#()5$-)"7484,",()G' J())"' (*"5".' "4-,"' H' -(1())N#4"' "' )+"' 6"-+*(-:>$' (
6(8@$#4"' 1$-*F-+".' ,(' "1$#,$' 1$6' $' *"6"-@$' (' "' 1$658(L4,",(' ,"
(65#()"G
nN' "' )(9+-,"' (*"5"' ,$' 1418$' 7+)1"' (-*(-,(#' "' $#9"-4B":>$G' J())(' )(-*4,$.
)>$' 4,(-*4O1",$)' $)' 5#$,+*$)' (' $)' )(#04:$)' 04*"4).' "8H6' ,")' "*404,",()
-(1())N#4")'5"#"'3$#-(12b8$)G'!$6'4))$.'()*46"b)('$'*(65$'-(1())N#4$'5"#"
Ead.br 29/08/2022 12:11
/+('"'(65#()"')('#(1+5(#(',$)'#(3(#4,$)',()")*#()G
e' *(#1(4#"' (*"5"' ,$' 1418$' ,4B' #()5(4*$' X' ,(*(#64-":>$' ,")' ()*#"*H94")' ,(
1$-*4-+4,",(',('-(9K14$)'/+(',(0(6')(#')(9+4,").'(6'1")$',('4-*(##+5:>$G
](5$4)' ,(' *$,")' ")' ()*#"*H94")' 5$))F0(4)' )(#(6' 4,(-*4O1",").' $)' 9()*$#()
,(0(6' )(8(14$-"#' ")' /+(' 6(8@$#' )(' "5841"6' "$' 5#$1())$' 1$-*(658",$' -"
I!J.' 5"#"' /+(' "' $#9"-4B":>$' *(-@"' +6' *(65$' 6F-46$' ,(' 4-*(##+5:>$' (
5$))"' 1$-*4-+"#' 3$#-(1(-,$' $)' )(+)' 5#$,+*$)' (' )(#04:$)' (6' +6' -F0(8' ,(
$5(#":;()' (' (6' /+"-*4,",(' ,(' *(65$' "1(4*N0(4)' ,+#"-*(' (' 8$9$' "5K)' "
4-*(##+5:>$G' e,(6"4).' "' ()1$8@"' ,")' 6(8@$#()' ()*#"*H94")' 5#(14)"6
1$-)4,(#"#'$)'#(1+#)$)',"'(65#()".'*"4)'1$6$'")'5())$").'")'*(1-$8$94").'")
4-)*"8":;().' ")' 4-3$#6":;().' $)' )+5#46(-*$).' $' )(+' *(65$' ,(
4658(6(-*":>$.'")'5"#*()'4-*(#())",")'('$)'1+)*$)'(-0$804,$)G
e' /+"#*"' (*"5"' *#"*"' ,$' ,()(-0$8046(-*$' (' ,"' 4658(6(-*":>$' ,(' +6"
#()5$)*"',('I!JG'J(8".'"'(65#()"',(0('$5(#"14$-"84B"#'")'()*#"*H94")'5$#
6(4$' ,"' 1#4":>$' ,(' +6' 58"-$' ,(' #(1+5(#":>$' ,(' #()5$)*"' ,(' I!J' "$)
4-14,(-*()G' A))(' 58"-$' ,(0(' 1$-*(#' ")' "*404,",()' /+(' )(#>$' #("84B",").
8(0"-,$'(6'1$-)4,(#":>$'$)'#(1+#)$)'*(1-$8K941$).'"'6"-+*(-:>$',$'58"-$
(' $)' #()5$-)N0(4)' 5(8$)' 5#$1())$)' (' 5(8")' "*404,",().' ,(' 6$,$' /+(' )"47"
84,"#'1$6'")'4-*(##+5:;().'"'O6',('64-464BNb8")'$+'(04*Nb8")'-")'"*404,",()
,"'(65#()"G
e'/+4-*"'(*"5"'H'"'(6'/+(')>$'*()*",$).'6"-*4,$)'('"-"84)",$)'1#4*41"6(-*(
$)' 5#(5"#"*40$)' ,(' I!JG' e))46.' "' (65#()"' ,(0(' #("84B"#' *()*()' ,(
)46+8":>$'(6')4*+":;()',(',()")*#('/+('(-0$80"6'*$,$)'$)'#()5$-)N0(4)'(
!"#$%&'()%*!+G'](5$4)'4))$.'$)'#()+8*",$)',$)'*()*()'5"))"6'5$#'+6"'"-N84)(
1#F*41"' (' 9(#"6' 4-3$#6":;().' 1$6' $' $7_(*40$' ,(' 6"-*(#' (' 6(8@$#"#' $)
5#$1())$)',('#()5$)*"G
=$#'O6.'"')(L*"'(*"5"'H'"'4-18+)>$',"'I!J'-"'1+8*+#"',"'$#9"-4B":>$G'J())(
6$6(-*$.' "' 1$-)14(-*4B":>$' ,(' *$,$)' /+(' 3"B(6' 5"#*(' ,"' (65#()"' H
())(-14"8' 5"#"' "' $7*(-:>$' ,(' +6' 6(8@$#' ,()(65(-@$' ,$' 9(#(-14"6(-*$
,"' 1$-*4-+4,",(' ,(' -(9K14$).' *$#-"-,$b$' +6' 0"8$#' -"' $#9"-4B":>$G' e
Ead.br 29/08/2022 12:11
4-18+)>$' ,"' 1+8*+#"' 5$,(' "1$-*(1(#' 5$#' 6(4$' ,(' 1$-)14(-*4B":>$.

*#(4-"6(-*$)'('*()*()',(')46+8":>$',4"-*(',(')4*+":;()',(',()")*#()G
]())"'3$#6".'H'5(#1(5*F0(8'/+('"'4658"-*":>$',('+6'5#$9#"6"',('I()*>$
,"' !$-*4-+4,",(' ,(' J(9K14$)' ,(0(' )(9+4#' ,40(#)")' (*"5")G' !","' (65#()".
1$6' ")' )+")' 5"#*41+8"#4,",().' "-"84)"#N' $' 1$-*(L*$' ,$)' 5$))F0(4)' 465"1*$)
/+('")')+")'"*404,",()'5$,(6'9(#"#'(.'1$6'7")('-4))$.')(9+4#N'")',40(#)")
3")()' ,$' 1418$.' "' O6' ,(' $7*(#' +6"' 1$-*4-+4,",(' ,(' -(9K14$)' (O1"B' (' /+(
*#"-)64*"'"',(04,"'1$-O"-:"'X)'5"#*()'4-*(#())",")G
Conhecimento
f(4"'$'(L1(#*$'"')(9+4#W
c?'1418$',('04,"',('I!J'5$,(')(#'4658(6(-*",$'(6'$#9"-4B":;()',('*$,$)'$)
*"6"-@$)'(',('*$,$)'$)')(*$#()W'5^7841$.'5#40",$.')(6'O-)'8+1#"*40$).
(,+1"14$-"8.'6"-+3"*+#"'(*1G'?'()1$5$'('"'()*#+*+#"',$'5#$9#"6"',('I!J'5$,(6
0"#4"#'('$'()3$#:$'9")*$')(#N'","5*",$'X)'-(1())4,",()',"'1","'$#9"-4B":>$.'6")
())()'(8(6(-*$)'3+-,"6(-*"4)')(#>$')(65#('$7#49"*K#4$)d'%i?pxe.'ZDCD.'5G'jD&G
i?pxe.']G'\G'!G',(G'+&,-.(*/&*%(0-1021/$/&*/&*3&'451(,*W'w$'1")$',('+6"
(65#()"',('*(8(1$6+-41":;()G'ZDCDG']4))(#*":>$'%\()*#",$'(6'A-9(-@"#4"',(
=#$,+:>$&'y'p-40(#)4,",('q(,(#"8',$'S4$'I#"-,(',$'i+8.'=$#*$'e8(9#(.'ZDCDG
Ead.br 29/08/2022 12:11
e'#()5(4*$',$'1418$',('04,"',"'I()*>$',"'!$-*4-+4,",(',('J(9K14$).'"-"84)('")
"O#6"*40")'"')(9+4#'('"))4-"8('P'5"#"'"%)&'P(#,",(4#"%)&'('q'5"#"'"%)&'q"8)"%)&W
VG'%'&'e$',(*(#64-"#'")')+")'()*#"*H94")',('I!J.'")'(65#()")'8(0"6'(6
1$-)4,(#":>$'*$,$)'$)'5#$,+*$)'(')(#04:$).'*#"*"-,$b$)',('6"-(4#"')(6(8@"-*(G
VVG'%'&'J"'(*"5"',(',()(-0$8046(-*$'('4658(6(-*":>$',('+6"'#()5$)*"'X'I!J.'H
())(-14"8'/+('"'(65#()"'","5*('$)')(+)'58"-$)'X)'14#1+-)*h-14")'"*+"4)G
VVVG'%'&'e'I!J'H'"5841","'(6'*$,")'")'(65#()").'4-,(5(-,(-*(6(-*(',('*"6"-@$'(
#"6$.'"'O6',('/+('1$-)49"6'5#(0(#'$)'4-14,(-*()'('")'4-*(##+5:;()G
VPG'%'&'V-18+4#'"'I!J'-"'1+8*+#"',"'(65#()"'H'5(#64*4#'/+('(8"')('*$#-('+6'0"8$#.'$
/+('3"B'1$6'/+('*$,$)'"1#(,4*(6'-"')+"'1"5"14,",(',(')$7#(0402-14"'(6'+6"
4-*(##+5:>$G
A)*N'1$##(*$'$'/+(')('"O#6"'(6W
!"#3R"MR"3R"MJ
$"#MR"MR"3R"3J
%"#3R"3R"3R"3J
&"#MR"MR"3R"MJ
'"#MR"MR"MR"MJ
Ead.br 29/08/2022 12:11
Estratégias de
Continuidade de
Negócios
e))46' 1$6$' _N' ()*+,"6$).' "' ()*#"*H94"' ,(' 1$-*4-+4,",(' ,(' -(9K14$)' 04)"
9"#"-*4#' "' #(1+5(#":>$.' "' #()4842-14"' (' "' 1$-*4-+4,",(' ,")' "*404,",()' ,"
(65#()"'-$'6$6(-*$'(6'/+('(8"')('02',4"-*(',('+6',()")*#('$+'4-14,(-*(
/+('"6("1('"'1$-*4-+4,",(',$)')(+)'-(9K14$)G'A6'$+*#")'5"8"0#").'*#"*"',$
58"-(_"6(-*$',('":;()'-(1())N#4")',4"-*(',('+6',()")*#(G
i(9+-,$' e8(0"*(' %ZDC[&.' ())")' ":;()' 5$,(6' )(#' (-*(-,4,")' 1$6$' c5#Hb
58"-$)d.'5$4).')('6+,"#(6.'$'58"-$'*"67H6'6+,"#Nm'1")$'->$')('"8*(#(6.
$)' 58"-$)' 1$-*4-+"#>$' 3+-14$-"-,$' ,"' 6()6"' 3$#6"G' ?' "+*$#' "5#()(-*"
+6' (L(658$' 1$##4/+(4#$' 5"#"' ,(6$-)*#"#' $' 1$-1(4*$' ,(' ()*#"*H94"' -$
1$-*(L*$',"'1$-*4-+4,",(',('-(9K14$)G']4"-*(',$'"*$',('1$B4-@"#.'*(#'$+*#$
7$*4_>$',('9N)'H'+6"'()*#"*H94"'5"#"'9"#"-*4#'"'1$-*4-+4,",(',"'":>$.'"))46
1$6$' $+*#"' 5"-(8"G' k$,"04".' "5(-")' "' 5$))(' ,())()' ,$4)' #(1+#)$)' ->$
9"#"-*(' $' 1$-@(146(-*$' ,(' c1$6$' 3"B(#d' "' 1$64,".' )(' "' 5())$"' /+(
@"74*+"86(-*(' 1$B4-@"' ->$' "' 5$))"' 3"B(#G' e))46.' 6"-*(#' ")' )+")' #(1(4*")
Ead.br 29/08/2022 12:11
$#9"-4B",")' (6' +6' 8+9"#' 5$,(' )(#' 1$-)4,(#","' $+*#"' ()*#"*H94"' 5"#"' "
6"-+*(-:>$',())('5#$1())$'%efAPekA.'ZDC[&G
e8H6' ,4))$.' ,(' "1$#,$' 1$6' "' eQJk' %ZDDa&.' ")' ()*#"*H94")' 5$,(6' )(#
-(1())N#4")' 5"#"' $)' $+*#$)' #(1+#)$)' /+(' )(' (-1$-*#"6' -"' (65#()".' "8H6
,(' "*#47+F#(6' 3$1$' X' 1$-*4-+4,",(.' 5$4)' "7#"-9(6' ")' 5())$").' ")
4-)*"8":;().' "' *(1-$8$94".' "' 4-3$#6":>$' (' $)' )+5#46(-*$)G' e)' ()*#"*H94")
,4#(14$-",")' 5"#"' "' 1$-*4-+4,",(' ,(' -(9K14$).' -$' /+(' *"-9(' X' *(1-$8$94".
5$#'(L(658$.'5$,(6'4-18+4#'"',4)*#47+4:>$'9($9#NO1"',"'*(1-$8$94".'"'/+"8'"
6"-*H6' (6' 8$1"4)' ,43(#(-*().' /+(' ->$' )(#>$' "3(*",$)' 5(8"' 6()6"
4-*(##+5:>$G' k"67H6' 5$,(b)(' 14*"#' $' "#6"B(-"6(-*$' ,$' (/+45"6(-*$
6"4)' "-*49$' 1$6$' +6"' 3$#6"' ,(' )+7)*4*+4#' $' -$0$.' (6' 1")$' ,(
(6(#92-14")G
k"67H6' H' 5#(14)$' "O#6"#' /+(' c$' 7"1r+5' H' +6"' ()*#"*H94"' +*484B","' 5"#"
#(1+5(#"#6$)' ,",$).' -(1())N#4$)' 5"#"' "*+"84B"#6$)' "' #(1+5(#":>$' ,(
,()")*#()' ,(' +6' )4)*(6"G' z' 5"#*(' ,$' ()3$#:$' -(1())N#4$' 5"#"' #(1+5(#":>$
,$'"674(-*(',('5#$,+:>$d'%\eSVJl?.'ZDCv.'5G'{C&G'=$#*"-*$.'-$'"674(-*(
$#9"-4B"14$-"8.' (L4)*(6' ,40(#)")' ()*#"*H94")' /+(' ")' (65#()")' 5$,(6
+*484B"#'(6'#(8":>$'X'1$-*4-+4,",(',('-(9K14$)G
](' "1$#,$' 1$6' \"#4-@$' %ZDCv&.' /+"-,$' )(' *#"*"' ,"' k(1-$8$94"' ,"
V-3$#6":>$' %kV&.' 0N#4")' ()*#"*H94")' ()*>$' ,4)5$-F0(4)' 5"#"' ,40(#)")
4-)*4*+4:;().' (6' #(8":>$' "' ())"' 1$-*4-92-14"' $5(#"14$-"8.' "' (L(658$' ,"
#(,+-,h-14"' %/+(' #(5#()(-*"' "' 5$))(' ,(' ,$4)' "*40$)' )(6(8@"-*()' 5"#"' $
"14$-"6(-*$'"+*$6N*41$',('+6',(8().'(6'1")$',('3"8@"&.',"'#(5841":>$'%/+(
H' 5"#(14,"' 1$6' "' #(,+-,h-14".' 6").' -())(' 1")$.' "67$)' $5(#"6
)46+8*"-("6(-*(&.' ,"' 04#*+"84B":>$.' ,"' c18+)*(#4B":>$d.' ,"' 1$65+*":>$' (6
-+0(6.' ,(-*#(' $+*#$)G' J")' (65#()").' 5$,(b)(' 14*"#' +6"' 3"8@"' ,(' +6
)4)*(6"' -$' ie!.' 6$6(-*$' (6' /+(' ")' "*(-,(-*()' 5"))"6' "' +*484B"#' +6
3$#6+8N#4$' ,(' 5#((-1@46(-*$' 6"-+"8' ,+#"-*(' "' 4-,4)5$-47484,",(' ,$
)4)*(6"' ,(' #(94)*#$.' "' O6' ,(' ,"#' 1$-*4-+4,",(' "$)' -(9K14$)' %\eSVJl?.
ZDCv&G'
Ead.br 29/08/2022 12:11
Conhecimento
e'(65#()"'i496"'f*,"'H'+6"'9#"-,('#(,(',(')+5(#6(#1",$)'/+('()*N'-$
6(#1",$'@N'Zj'"-$)G'A8"'5$))+4'"'I()*>$',"'!$-*4-+4,",(',('J(9K14$)
4658"-*","'('7+)1"'4-3$#6"#'())('3"*$'X)'9(#2-14")',$)')(*$#()'/+('"'1$65;(6G
]4"-*(',")',40(#)")'"6(":")'/+('"))$8"6'")'(65#()")'*"-*$'-"14$-"4)'/+"-*$
4-*(#-"14$-"4).'")'5"#*()'4-*(#())",")'-"'(65#()"'i496"'f*,".'(8"7$#"#"6
()*#"*H94")',('1$-*4-+4,",(',('-(9K14$).'(6'1")$',('4-*(##+5:;()G
]4"-*(',"')4*+":>$'"5#()(-*","'('1$6'7")('(6')(+)'1$-@(146(-*$)')$7#('")
()*#"*H94")',('I!J.'"))4-"8('"'"8*(#-"*40"'1$##(*"W
!"#0%"$%&)5&LU95%"#$"6*:&9:49#5#$"#$":$UZ69*%"%7*"$>5(*)5#5%
$%%$:695>'$:&$"5GZ%"4'5"9:&$))4GN7*J
$"#f*"b'(9&*"#5"B<fR"5"6*:&9:UY:695")$G)$%$:&5"*"'*'$:&*"$'"K4$
56*:&$6$"*"9:69#$:&$":5"$'G)$%5J
%"#0%"$%&)5&LU95%"#$"6*:&9:49#5#$"#$":$UZ69*%"C9%5'"T"%$>$N7*"#$
5>&$):5&9C5%"$%&)9&5'$:&$"$g&$):5%"T"$'G)$%5J
&"#0%"$%&)5&LU95%"#$=:9#5%"G$>5"$'G)$%5">$C5'"$'"6*:%9#$)5N7*"5
)$%9>9Y:695"*)U5:9]569*:5>J
'"#0"6*:&9:49#5#$"*G$)569*:5>"L"4'5"$&5G5"G*%&$)9*)"T"#$=:9N7*"#5%
$%&)5&LU95%"#$"B<fJ
Ead.br 29/08/2022 12:11
Ead.br 29/08/2022 12:11
Segurança da
Informação no
Processo de
Gestão da
Continuidade de
Negócios
!$6'$'",0(-*$',"'*(1-$8$94"'(',"'98$7"84B":>$.'")'4-3$#6":;()'5"))"#"6'"
14#1+8"#'5$#'*$,"'"'5"#*(G'J())(')(-*4,$.'3"Bb)('-(1())N#4"'"')+"')(9+#"-:"G
i(9+-,$' q$-*()' %ZDCj&.' "' )(9+#"-ç"' ,"' 4-3$#6"çã$' )(' #(3(#(' "$' 1$-_+-*$
,('$#4(-*"çõ().'-$#6").'5#$1(,46(-*$)'('5$8í*41")'/+('$7_(*40"6'5#$*(9(#
"' 4-3$#6"çã$.' ,(' 6$,$' /+(' $' -(9ó14$' ,"' (65#()"' )(_"' #("84B",$' (' "' )+"
64))ã$')(_"'1+65#4,"G
J())(' )(-*4,$.' (6' 04#*+,(' ,(' ")' "6(":")' X)' (65#()")' 1$-*4-+"#(6' "' )(
Ead.br 29/08/2022 12:11
6+8*45841"#.' (6' ,(1$##2-14"' ,"' )$O)*41":>$' ,$)' )4)*(6")' (' ,"' #(8":>$' ,(
,(5(-,2-14"' 1#()1(-*(' (-*#(' $)' -(9K14$)' (' "' k(1-$8$94"' ,"' V-3$#6":>$.' "
(L4)*2-14"' ,"' 9()*>$' ,(' 1$-*4-+4,",(' ,(' -(9K14$)' -")' $#9"-4B":;()' )(
*$#-"' +6' #(/+4)4*$' 7N)41$.' (' ->$' "5(-")' +6' 8+L$' %\Af!lV?SVm' SeQA!lVJV
noJV?Sm'!eS]?i?.'ZDCY&G'?)'$7_(*40$)',"')(9+#"-:"',"'4-3$#6":>$'5$,(6
)(#'04)+"84B",$)'-"'O9+#"'"')(9+4#W
!"#$%&'()L'+',./01"2-:'3&':0#$%&8M&'3&'"8N-%O&MB-'
!-810<'!-810:'F(G*PI'?)'QK)
!"#$%&'()&#*W'"'O9+#"'"5#()(-*"'$)'$7_(*40$)',"')(9+#"-:"',"'4-3$#6":>$G
e))46.')(+)'548"#()')>$'"'4-*(9#4,",(.'"'1$-O,(-14"84,",(.'"',4)5$-47484,",(.'"
8(9"84,",(.'"'"+*(-*414,",('('"'"+,4*"7484,",(G
z' 5(#1(5*F0(8.' -"' O9+#"' (L5$)*".' /+(.' /+"-,$' )(' *#"*"' ,(' 4-3$#6":>$.' H
-(1())N#4"' "' )+"' )(9+#"-:".' 1$6' 7")(' -$)' ")5(1*$)' ,(' 4-*(9#4,",(.
1$-O,(-14"84,",(.' ,4)5$-47484,",(.' 8(9"84,",(.' "+*(-*414,",(' (
"+,4*"7484,",(G' k+,$' 4))$.' 5"#"' /+(' )(' 9"#"-*"' $' )(+' 1$65#$6(*46(-*$
Ead.br 29/08/2022 12:11
1$6'")'5())$").'$'/+(',(0(')(#'8(0",$'(6'1$-)4,(#":>$'/+"-,$'*#"*"6$)
,"'1$-*4-+4,",(',('-(9K14$)G
reflita
Reflita
!/" 5*2B*/" B+,*&*/" %.$()/*," /$.
(1&/)#$.*#*/" &*" C$/4D1" #*
E1&4)&+)#*#$" #$" F$38()1/0" B*G*" H)/4*
7+$0" /$" +," 5+&()1&A.)1" (2)(*" $," +,
$I,*)2" J/+/%$)41K" 1+" ,*2)()1/10" %1#$
#$);*." */" )&51.,*LM$/" H+2&$.AH$)/0" 1
7+$" 5*6" (1," 7+$" /$G*" 2)@$.*#1" 1" /$+
*($//19" N//$" 5*41" %1#$" %.$G+#)(*." 1/
&$38()1/" #*/" $,%.$/*/" $0" )&(2+/)H$0
%$.,)4)." 1" *($//1" *" #*#1/" /)3)21/1/
#$"(2)$&4$/9
]())(' 6$,$.' )(9+-,$' !$(8@$.' e#"^_$' (' Q(B(##"' %ZDC[&.' "' )(9+#"-:"' ,"
4-3$#6":>$.' 1$6$' $' 5#K5#4$' -$6(' (04,(-14".' ,4B' #()5(4*$' X' 5#$*(:>$' ,"
4-3$#6":>$' ,4"-*(' ,")' ,40(#)")' "6(":").' ,(' 6$,$' /+(' )(_"' 5$))F0(8
9"#"-*4#' "' 1$-*4-+4,",(' ,$)' -(9K14$)G' A))"' )(9+#"-:"' H' $7*4,"' 5$#
4-*(#6H,4$' ,"' 4658(6(-*":>$' ,(' 1$-*#$8()' /+(' "7#"-9(6' ")' 5$8F*41").' ")
()*#+*+#")'$#9"-4B"14$-"4).'$)'5#$1(,46(-*$)'('$)'5#$1())$).'7(6'1$6$'")
3+-:;()',('&#*)1#*%+('!'2"1#*%+G
A6' #(8":>$' X' )(9+#"-:"' 8K941"' %4-3$#6":>$' /+(' 5$,(' )(#' 3"8",".' ()1#4*".
"#/+40","' (' ,()*#+F,"&.' ,(0(b)(' $7)(#0"#' "' ,(3()"' (' "' 1$-*4-+4,",(' ,(
4-0");().' (0");().' 0"B"6(-*$)' (' 5(#,"' ,(' ,",$).' 5$#/+(.' "*+"86(-*(' ")
Ead.br 29/08/2022 12:11
(65#()")' ,(5(-,(6' ,())")' 4-3$#6":;()' 5"#"' )$7#(040(#G' nN' "' )(9+#"-:"

3F)41"'H'465$#*"-*('5"#"'"'6"-+*(-:>$',$)'5#$1())$)'(6')(+'"674(-*(',(
$#49(6.' 5$4)' $' *(##$#4)6$' H' ,$64-"-*(.' "))46' 1$6$' $)' "))"8*$).' #$+7$)' (
3+#*$)G' =$#' (L(658$.' "$' 5(#,(#' $)' 1$65+*",$#()' ,+#"-*(' +6' "))"8*$.' (6
+6"' -$4*(.' "' (65#()"' 5$,(#N' 5"#"#G' ]())"' 3$#6".' e8(0"*(' %ZDC[&' ,(3(-,(
/+(' *+,$' ,(5(-,(' ,"' (L5$)4:>$.' ,(' 1$-@(1(#' ")' "6(":")' (' )(' 5#(5"#"#
%"-*()'(',(5$4)&'5"#"'$'4-()5(#",$G
q$-*()'%ZDDg.'5G'[j&'(L58"-"'/+(W
E(' #"+(*16(çã#' %3' /0%' 8#$ê' (,0(A' (' á"%(' "%&5#*&á8%>' 5%>#
(3)1%*,%' -%' ,%$*#>#+1(' "%(>16(' (&' $ó51(&' -%' &%+0"(*ç(' 5("(' #&
-(-#&'-#&'$#350,(-#"%&'-%'+"(*-%'5#",%'%'-#&'&%"81-#"%&;'!#"
%_%35>#A' *#' &%"81-#"' -%' $#""%1#' %>%,"ô*1$#A' (&' 1*=#"3(çõ%&' &ã#
$#51(-(&' 5%"1#-1$(3%*,%' $#3' #' #)@%,18#' -%' +("(*,1"A' -%' =#"3(
($%1,P8%>A' (' $#*,1*01-(-%' -(&' (,181-(-%&' -(' #"+(*16(çã#' $(&#
($#*,%ç('(>+03('-%&,"014.#'-('1*=#"3(çã#;
J())(' )(-*4,$.' "' 4-3$#6":>$' )(' "5#()(-*"' ,(' ,40(#)")' 3$#6")W' 465#())".
(8(*#|-41".' 3"8",".' (-*#(' $+*#")G' J$' (-*"-*$.' 4-,(5(-,(-*(6(-*(' ,$
3$#6"*$' $+' ,"' 3$#6"' 1$6$' H' *#"-)64*4,".' (8"' 5#(14)"' )(#' 5#$*(94,"' ,(
3$#6"' ",(/+","G' i(-,$' "))46.' H' #()5$-)"7484,",(' ,"' )(9+#"-:"' ,"
4-3$#6":>$' 5#$*(92b8"' ,$)' *45$)' ,(' "6(":")' /+(' )(' "5#()(-*"6.' "' O6' ,(
9"#"-*4#' "' 1$-*4-+4,",(' ,$' -(9K14$.' 64-464B"#' $)' #4)1$)' (.' 1$6' 4))$.
6"L464B"#' $' #(*$#-$' (6' #(8":>$' "$)' 4-0()*46(-*$)' %!?Afl?.' eSeon?.
QAxASSe.' ZDC[&G' ]"' 6()6"' 3$#6".' q$-*()' %ZDDg&' #(3$#:"' /+(' *$,"
4-3$#6"çã$' 5#(14)"' )(#' 5#$*(94,".' 5"#"' /+(' -ã$' )(_"' "8*(#",".' "1())","' (
,()*#+í,"'4-,(04,"6(-*(G'z'0N84,$'#())"8*"#'/+('"'4-3$#6"çã$'"#6"B(-","
(6' 6(4$' ,494*"8' ,(0(' )(#' 5#$*(94,"' 1$-*#"' ,()")*#()' 3í)41$)' %3$9$.' á9+"' (
1"8$#&'('8ó941$)'%0í#+).'"8*(#"çã$'4-,(04,"',"'4-3$#6"çã$'(*1G&G
Ead.br 29/08/2022 12:11
Ciclo de Vida da
GCN
São as etapas de um programa de

GCN nas empresas, desde o
entendimento sobre ela até a
etapa de testes. Isso envolve
nomear responsáveis pela
implantação da continuidade nos
negócios, identificar ameaças,
escolher as melhores estratégias
para dar resposta a GCN, fazendo-
a, assim, ser inserida na cultura da
empresa.
!"#$%&'()&#*W'$'4-3$9#NO1$'"5#()(-*"'*#2)'*K541$)'(6'84-@"'@$#4B$-*"8G'e$
1841"#'-$'5#46(4#$'*K541$.'H'"5#()(-*",$'$'*F*+8$'cI()*>$',"'!$-*4-+4,",(',(
J(9K14$)d.'8$9$'"7"4L$.')(9+('$'1$-1(4*$'ck#"*"b)(',('+6'5#$1())$'/+('$7_(*40"
5#(5"#"#'")'(65#()")'5"#"'")'5$))F0(4)'4-*(##+5:;()'/+('5$,(6'04#'"'1"+)"#'"
4-"*404,",(',(')+")'$5(#":;()'5$#'+6'8$-9$'5(#F$,$',('*(65$G'z'-(1())N#4$.
5$#*"-*$.'+6'9(#(-14"6(-*$',$'*(65$'(6'/+('"'(65#()"'1$-)(9+('6"-*(#.
(6'3+-14$-"6(-*$.'"'(-*#(9"',(')(+)'5#$,+*$)'(')(#04:$)dG'e$'8",$',$
1$-1(4*$.'@N'+6"'46"9(6'48+)*#"*40"'1$6'*#2)'5())$").',+")'6+8@(#()'('+6
@$6(6G'e$'8",$'()/+(#,$',"'46"9(6'")',+")'6+8@(#()')(9+#"6'+6"
1$##(-*('9#"-,(G'e$'8",$',4#(4*$',"'46"9(6'$'@$6(6')(9+#"'+6"'1$##(-*(
9#"-,(G'e146"',")'5())$")'@N'+6'"04>$B4-@$',('5"5(8'1$6'/+"*#$'5(/+(-$)
7"8;()'"$'#(,$#G'e$'1841"#'-$')(9+-,$'*K541$.'H'"5#()(-*",$'$'*F*+8$'c!418$',(
04,"',"'I!Jd.'8$9$'"7"4L$.')(9+('$'1$-1(4*$'cV-18+4'")'(*"5")',('+6'5#$9#"6"
,('I!J'-")'(65#()").',(),('$'(-*(-,46(-*$'"*H'"'(*"5"',('*()*()G'V))$
Ead.br 29/08/2022 12:11
(-0$80('"'-$6(":>$',('#()5$-)N0(4)'5(8"'4658"-*":>$',"'1$-*4-+4,",('-$)
-(9K14$).'"'4,(-*4O1":>$',('"6(":")'('"'()1$8@"',")'6(8@$#()'()*#"*H94")'5"#"
,"#'#()5$)*"'"'I!J.'3"B(-,$b".'"))46.')(#'4-)(#4,"'-"'1+8*+#"',"'(65#()"dG'e$
8",$',$'1$-1(4*$.'@N'"'46"9(6',('+6'1F#1+8$'"B+8b18"#$'1$6'$'*F*+8$'cV-18+4-,$
"'I!J'-"'"8*+#"',"'$#9"-4B":>$dG'J$'1(-*#$',$'1F#1+8$'@N'$'*(L*$'cI()*>$',$
=#$9#"6"'I!JdG'e146"',$'*(L*$'1(-*#"8'()*N'"'3#")('cA-*(-,(-,$'"
$#9"-4B":>$dm'"$'8",$'()/+(#,$',$'*(L*$'1(-*#"8'1$-*H6'ck()*"-,$.'6"-*(-,$
('"-"84)"-,$'1#4*41"6(-*('$)'5#(5"#"*40$)',('I!JdG'e$'8",$',4#(4*$',$'*(L*$
1(-*#"8'()*N'()1#4*$'c](*(#64-"-,$'"'()*#"*H94"',('1$-*4-+4,",(',('-(9K14$)}}G
e7"4L$',$'*(L*$'1(-*#"8'1$-*H6'c]()(-0$8046(-*$'('4658(6(-*"-,$'+6"
#()5$)*"',('I!JdG'e$'1841"#'-$'*(#1(4#$'*K541$.'H'"5#()(-*",$'$'*F*+8$
ci(9+#"-:"',"'4-3$#6":>$'-"'1$-*4-+4,",(',('-(9K14$)d.'8$9$'"7"4L$')(9+('$
1$-1(4*$'c="#"'/+('")'(65#()")'1$-)49"6'9(#4#'"'1$-*4-+4,",(',$)')(+)
-(9K14$)'-$'/+('*"-9('X')(9+#"-:"',"'4-3$#6":>$.'H'-(1())N#4$'/+('$)',",$)
()*(_"6'5#$*(94,$)',")'"6(":")'/+('5$,(6'1"+)"#'"')+"'4-"*404,",(G'="#"
4))$.'H'5$))F0(8'3"B(#'$'+)$',(',40(#)")'()*#"*H94").'1$6$'$'-#,$.3+dG'e$'8",$',$
1$-1(4*$.'@N'"'46"9(6',('+6',(,$'4-,41",$#.'/+('*$1"'+6"'8+B.'(6'3$#6"*$',(
1",(",$G
!","' $#9"-4B"çã$' ,(0(' ()*"#' 5#(5"#","' 5"#"' (-3#(-*"#' ")' )4*+"çõ()' ,(

1$-*4-9ê-14"' (' ,(' ,()")*#(' /+(' *$#-(6' 4-,4)5$-í0(4)' $)' )(+)' #(1+#)$)' (
4-$5(#"-*()' ")' )+")' "*404,",()G' J>$' )K.' 6")' 5"#"' /+(' +6"' (65#()"' )(
#(1+5(#(' ,(' +6"' )4*+"çã$' ,(' 1$-*4-9ê-14"' (' 1$-*4-+(' 3+-14$-"-,$
",(/+","6(-*(.' )ã$' -(1())á#4$)' #(1+#)$)' @+6"-$)' (' *(1-$8K941$).' "8H6
,(' 1$-@(146(-*$' ,$)' 5#$1())$).' ,$' "674(-*(' 3í)41$' (' ,"' 4-3#"()*#+*+#"
%q?JkAi.'ZDDg&
Ead.br 29/08/2022 12:11
Conhecimento
f(4"'$'*#(1@$'"')(9+4#W
ce'4-3$#6"çã$'é'+6'7(6'(',(0(')(#'5#$*(94,$',('3$#6"'",(/+","'('1$65"*í0(8
1$6'$'*45$',('-(9ó14$',"'$#9"-4B"çã$G'="#"'*"-*$.'é'465$#*"-*('"'(L4)*ê-14"',(
+6'5#$1())$',(')(9+#"-ç"'/+('*(-@"'1$6$'$7_(*40$'9"#"-*4#'"',4)5$-47484,",(.'"
4-*(9#4,",(.'"'1$-O,(-14"84,",(.'"'8(9"84,",('('"'"+,4*"7484,",(',())"
4-3$#6"çã$d'%q?JkAi.'ZDDg.'5G'C{g&G
q?JkAi.'AG'6&'2#$07$*/$*108(#9$7.(*W'$'+)+N#4$'3"B'"',43(#(-:"G'i>$'="+8$W
i"#"40".'ZDDgG
!$6'7")('-$'(L1(#*$'"5#()(-*",$'('-"'465$#*h-14"',"')(9+#"-:"',"'4-3$#6":>$
5"#"'"'1$-*4-+4,",(',$)'-(9K14$).'"))4-"8('"'"8*(#-"*40"'1$##(*"W
!"#i"56$%%*"$g6>4%9C*"G*)"G$%%*5%"54&*)9]5#5%"%$")$S$)$"T"54#9&5(9>9#5#$J
$"#0"9:&$U)9#5#$"$%&5($>$6$"K4$"5"9:S*)'5N7*"%$Q5"9:6*))4G&^C$>J
%"#0"6*:=#$:695>9#5#$"5()5:U$"5%">96$:N5%R"*%"6*:&)5&*%"$"*%")$U4>5'$:&*%J
&"#0"56$%%9(9>9#5#$"#5"9:S*)'5N7*"%$")$>569*:5"6*'"5">$U5>9#5#$J
'"#i%")$U9%&)*%"#5%"9:S*)'5NP$%"%$")$S$)$'"T"%45"#9%G*:9(9>9#5#$J
Ead.br 29/08/2022 12:11
indicações
Material
Complementar
!"#$%
Snowden: herói ou traidor

:0(;*ZDCg
%(9&0-<#1(;*$'O86('-"##"'"'@4)*K#4"',('+6'(Lb
3+-14$-N#4$',"'"92-14"',(')(9+#"-:"',$)'A)*",$)
p-4,$)'/+(.'"$'->$'1$-1$#,"#'1$6'")'5#N*41")',())"
$#9"-4B":>$.',40+89".'"$)'_$#-"84)*").'$)',$1+6(-*$)
)4948$)$)'/+(')('#(3(#(6'"$)'"*$)'5#"*41",$)'5(8$
9$0(#-$'()*",+-4,(-)('1$-*#"'$)'14,",>$)'('")
84,(#"-:")'4-*(#-"14$-"4)G'e$'()*"7(8(1(#'+6"'#(8":>$
1$6'$'"))+-*$'*#"*",$'-()*"'+-4,",(.'(Lb3+-14$-N#4$)
5$,(6'0"B"#',",$)',('(65#()")'('465"1*"#'"
Ead.br 29/08/2022 12:11
1$-*4-+4,",(',$)')(+)'-(9K14$)G
="#"')"7(#'6"4)')$7#('$'O86(.'"1())('$'84-r'"')(9+4#W
&%$!'(%
#"&'(
Deus é brasileiro: guia da Gestão de

Continuidade dos Negócios
=/1-(#$;*!42-14"'\$,(#-"
:2-(#;*e8(L"-,#('I+4-,"-4
>6?3;*Yavvj{YYDDjaZ
%(9&0-<#1(;*,('6$,$'1$658(6(-*"#'"$'/+(
,4)1+*46$)'"*H'"9$#".'-()*('840#$.'$'"+*$#'*#"*"',$
,()(-0$8046(-*$'(',"'4658(6(-*":>$',('+6
5#$9#"6"'1$#5$#"*40$',('I()*>$',('!$-*4-+4,",(',$)
J(9K14$).'"$',(6$-)*#"#'+6'5"))$'"'5"))$',('1$6$
)(',(+'())('5#$1())$G
conclusão
Ead.br 29/08/2022 12:11
conclusão
Conclusão
!@(9"6$)' "$' O-"8' ,(' 6"4)' +6"' +-4,",(R' e*H' "/+4.' 1$-)*"*"6$)' /+(' )(
5#(5"#"#' (' )(' 58"-(_"#' )>$' $)' 3"*$#()' 7")48"#().' 5"#"' /+(' "' (65#()"
1$-*4-+(' "*40"' -$' 6(#1",$' (6' 6$6(-*$)' ,(' 1#4)()' (' (6' )4*+":;()
",0(#)")G
J())(')(-*4,$.'#("84B"6$)'+6"',4)1+))>$')$7#('$'1$-1(4*$.'$)'$7_(*40$).'$)
5"5(4)' ,()(65(-@",$)' (' "' e-N84)(' ,(' V65"1*$' -$)' J(9K14$)' -"' I!JG' A6
)(9+4,".' *#"7"8@"6$)' ")' (*"5")' ,(' +6' 5#$9#"6"' ,(' I!J.' ")' )+")
()*#"*H94")'('$)')(+)')4)*(6")',('4-3$#6":>$G
=(#1(7(6$)' /+(' "' I!J' H' ,(' 9#"-,(' 465$#*h-14"' 5"#"' ")' (65#()").
5#4-145"86(-*(' ,(04,$' "$' 3"*$' ,(' ()*"#(6' 1","' 0(B' 6"4)' (L5$)*")' X)
1"*N)*#$3()' -"*+#"4)' (' X)' 4-0");()' 6"8414$)")' ,(' 4-3$#6":;()G' e))46.' 5"#"
/+(' "' 4-)*4*+4:>$' ->$' )(_"' )+#5#((-,4,".' 6")' ()*(_"' 5#(5"#","' 5"#"' "
$1$##2-14"',('(0(-*+"4)'4-14,(-*().'H'-(1())N#4"'"'4658"-*":>$',"'I!JG
referências
Referências
Bibliográficas
Ead.br 29/08/2022 12:11
eQJk'y'eii?!Ve~•?'QSeiVfAVSe']A'J?S\ei'kz!JV!eiG'3?@*ABCCCDA;EFFG
W' 9()*>$' ,(' 1$-*4-+4,",(' ,(' -(9K14$)W' 5"#*(' CW' 1K,49$' ,(' 5#N*41"G' S4$' ,(
n"-(4#$W'eQJk.'ZDDaG
eQJk' y' eii?!Ve~•?' QSeiVfAVSe' ]A' J?S\ei' kz!JV!eiG' 3?@* >6H

EEIFA;EFAI* W' )(9+#"-:"' -"' )$14(,",(W' )4)*(6"' ,(' 9()*>$' ,(' 1$-*4-+4,",(
,('-(9K14$)W'#(/+4)4*$)G'S4$',('n"-(4#$W'eQJk.'ZDC{G
efAPekA.' ÄG' ,"' SG' +&,-.(* /$* 5(0-1021/$/&* /&* 0&'451(,* G' S4$' ,(' n"-(4#$W
A8)(04(#.'ZDC[G
!?Afl?.'qG'AG'iGm'eSeon?.'fG'IG'iG',(m'QAxASSe.'AG'ÅG'+&,-.(*/$*,&'2#$07$
/$*108(#9$7.(*W'JQS'ZaDDC'('JQS'ZaDDZG'S4$',('n"-(4#$W'SJ=MAiS.'ZDC{G
]Af?VkkAG'J$02$K*/&*'&,-.(*/&*5#1,&,*L$#$*#&K$7M&,*5(9*10N&,-1/(#&,*W
1$6+-41":>$'('()*#"*H94"'5"#"'"'5#()(#0":>$',('0"8$#G'ZDCjG']4)5$-F0(8'(6W
@**5)WMMÇÇÇZG,(8$4**(G1$6M1$-*(-*M,"6M](8$4**(M7#M]$1+6(-*)M#4)rM\"-+"8b
I()*"$b!#4)()b5"#"bSVG5,3'G'e1())$'(6W'CÉ',(BG'ZDZDG
q?JkAi.' AG' fG' IG' "(KO-15$,* /&* ,&'2#$07$* /$* 108(#9$7.(* G' S4$' ,(' n"-(4#$W
SJ=MAiS.'ZDCjG
q?JkAi.' AG' 6&'2#$07$* /$* 108(#9$7.(* W' $' +)+N#4$' 3"B' "' ,43(#(-:"G' i>$
="+8$W'i"#"40".'ZDDgG
I?SeÑAQ.']G'\G',"'!G'+&,-.(*/&*%(0-1021/$/&*/&*3&'451(,*$LK15$/$*0(
&0,10(* L#&,&051$K* 9&/1$/(* L(#* #&52#,(,* -&50(K4'15(,* G' ZDCZG
]4))(#*":>$' %\()*#",$' (6' A-9(-@"#4"' A8H*#41"&' y' p-40(#)4,",(' ,(' i>$
="+8$.'i>$'="+8$.'ZDCZG
VQI!G'+21$*/&*(#1&0-$7.(*L$#$*(*'&#&051$9&0-(*/&*#1,5(,*5(#L(#$-1N(,*G
i>$'="+8$W'VQI!.'ZDDaG
\eJ?Af.'iG',"'iG'61,-&9$*/&*'&,-.(*/&*5(0-1021/$/&*/&*0&'451(,*G'S4$',(
n"-(4#$W'Q#")5$#*.'ZDCYG
Ead.br 29/08/2022 12:11
\eSVJl?.'qG'+21$*/&*LK$0(*/&*5(0-1021/$/&*/&*0&'451(,*P"%3Q*G'S4$',(
n"-(4#$W'A8)(04(#.'ZDCvG
\Af!lV?SV.' iG' fG' \Gm' SeQA!lVJV' noJV?S.' SGm' !eS]?i?.' eG' \G' q"*$#()
1$-,414$-"-*()' -"' #(*$6","' ,")' "*404,",()' 1#F*41")' "5K)' ,()")*#()W' +6
()*+,$',('1")$'(6'5#$_(*$)',('1$-*4-+4,",(',('-(9K14$)G'@&N1,-$*+&,-.(
&9*R(5(*.'-G'CC.'ZDCYG
SVQAVS?.' \G' ÖG' I()*>$' ,"' !$-*4-+4,",(' ,$)' J(9K14$)W' "1(#1"' ,(' #4)1$)' (
1#4)()G'40+W'!?JISAii?'Je!V?Jef']A'AU!AfÜJ!Ve'A\'IAik•?.'jG.'ZDC[.'S4$
,('n"-(4#$G':0$1,*áGGGàG'S4$',('n"-(4#$W'!JAI.'ZDC[G
i?pxe.']G'\G'!G',(G'+&,-.(*/&*%(0-1021/$/&*/&*3&'451(,*W'$'1")$',('+6"
(65#()"',('*(8(1$6+-41":;()G'ZDCDG']4))(#*":>$'%\()*#",$'(6'A-9(-@"#4"
,(' =#$,+:>$&' y' p-40(#)4,",(' q(,(#"8' ,$' S4$' I#"-,(' ,$' i+8.' =$#*$' e8(9#(.
ZDCDG

Gestao Da Continuidade de Negocios - Unidade 2

Enviado por

Dados do documento

Direitos autorais

Formatos disponíveis

Compartilhar este documento

Compartilhar ou incorporar documento

Opções de compartilhamento

Você considera este documento útil?

Este conteúdo é inapropriado?

Direitos autorais:

Formatos disponíveis

Gestao Da Continuidade de Negocios - Unidade 2

Enviado por

Direitos autorais:

Formatos disponíveis

Ead.

!"#$%&&#' ()"(+%,%' -%' +%&,.#' /0%' 1-%*,12$(' (3%(4(&

Business Impact Analysis (BIA)

L;;;M' &.#' 1-%,12$(-#&' %' $>(&&12$(-#&A' %3' =04.#' -%' &0(

&1&,%3(&' %' "%$0"&#&A' $#&1-%"(-#A' 5("(' ,(*,#A' (&' 5#&&78%1&

.>5()5#"G*)[ _5&5[ @$>J[

@9G* M5>)"%$U4)5# F)Y'9* a$U4)5#*)5

(Atividade não pontuada)

4-18+)>$' ,"' 1+8+#"' 5$,(' "1$-(1(#' 5$#' 6(4$' ,(' 1$-)14(-*4B":>$.

(65#()")' ,(5(-,(6' ,())")' 4-3$#6":;()' 5"#"' )$7#(040(#G' nN' "' )(9+#"-:"

São as etapas de um programa de

!","' $#9"-4B"çã$' ,(0(' ()"#' 5#(5"#","' 5"#"' (-3#(-"#' ")' )4*+"çõ()' ,(

Snowden: herói ou traidor

Deus é brasileiro: guia da Gestão de

eQJk' y' eii?!Ve~•?' QSeiVfAVSe' ]A' J?S\ei' kz!JV!eiG' 3?@* >6H

Você também pode gostar