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Ferramenta de Gerncia de Riscos em Projetos

verso 5.1

Dados Comuns do Projeto:


Projeto:
Cliente:
Gerente Responsvel:
Data Anlise:
Resp. Reviso:
Data ltima Reviso:
Foco da Anlise:
Valor Base do Projeto:
Novo Valor Base do Projeto:

Casamento do Senhor Falconi

Sistema Gerencial:

Sistema XPTO

Processo de Identificao dos


Riscos:

Adaptado do PMBOK

Gran Falconi de Marco


Gerentino Jnior
4/30/2009
Gerentino Neto
5/21/2009
Anlise de Custos
40,000.00
40,650.00

Responsveis no Acompanhamento: Acompanhildo Listo


Contexto do Projeto:
Campos de Input
Adaptada abordagem de Carlos Salles
Open-Source

Cerimnia e Festa de Casamento e Viagem dos Noivos

Lista de Riscos - Ameaas - Analise Inicial Pr-Reao


Projeto:
Cliente:
Resp:

Casamento do Senhor Falconi


Gran Falconi de Marco
Gerentino Jnior

TOTAL - Valor Esperado das Ameaas


No.
Data
Categoria Evento de Ameaa
Identif.
Causa Raiz
1
4/26/2007 Cerimnia Padre Doente
2
4/26/2007 Cerimnia Ausncia de um dos noivos
3
4/26/2007 Cerimnia Desastre natural
4
4/26/2007 Festa
Problemas com Buffet
5
4/26/2007 Festa
Climatizao indevida do local
6
4/26/2007 Festa
Msica
7
4/26/2007 Viagem
Atraso na chegada ao Aeroporto
8
4/26/2007 Viagem
Cancelamento do Vo
9
4/26/2007 Viagem
Overbook
10 4/26/2007 Viagem
Problemas na retirada do passaporte
11 4/26/2007 Viagem
Problemas na emisso do bilhete
12 4/26/2007 Viagem
Problemas no trnsito (engarrafamento)
13 4/26/2007 Viagem
Problemas mecnicos no carro
14 4/26/2007 Viagem
Cancelamento do Vo
15
16
17
18
19
20
21
22
23
24
25
26
27
28
29
30
31
32
33
34
35
36

Probabilidade (%)
Efeito
5%
Cerimonia no se realizar
1%
Cerimonia no se realizar
0.1%
Cerimonia no se realizar
20%
Mal estar nos convidados
30%
Mal estar nos convidados
20%
Mal estar nos convidados
10%
No conseguir viajar
10%
No conseguir viajar
20%
No conseguir viajar
10%
No conseguir viajar
5%
No conseguir viajar
20%
Atraso na Chegada ao Aeroporto
5%
Atraso na Chegada ao Aeroporto
10%
Viagem com trecho no previsto
0%
0%
0%
0%
0%
0%
0%
0%
0%
0%
0%
0%
0%
0%
0%
0%
0%
0%
0%
0%
0%
0%

4/30/2009
Sensibilidad 100%

Impacto
(input)
$20,000
$30,000
$40,000
$5,000
$5,000
$2,000
$4,500
$4,000
$4,000
$3,000
$3,000
$4,500
$5,000
$1,000
$0
$0
$0
$0
$0
$0
$0
$0
$0
$0
$0
$0
$0
$0
$0
$0
$0
$0
$0
$0
$0
$0

$55,500
Impacto
Ajustado
$20,000
$30,000
$40,000
$5,000
$5,000
$2,000
$4,500
$4,000
$4,000
$3,000
$3,000
$4,500
$5,000
$1,000
$0
$0
$0
$0
$0
$0
$0
$0
$0
$0
$0
$0
$0
$0
$0
$0
$0
$0
$0
$0
$0
$0

$4,300
Valor
Esperado
$1,000
$300
$40
$1,000
$1,500
$400
$450
$400
$800
$300
$150
$900
$250
$100
$0
$0
$0
$0
$0
$0
$0
$0
$0
$0
$0
$0
$0
$0
$0
$0
$0
$0
$0
$0
$0
$0

Prioridade
8
12
14
2
6
9
1
10
13
3
7
5
4
11
0
0
0
0
0
0
0
0
0
0
0
0
0
0
0
0
0
0
0
0
0
0

37
38
39
40
41
42
43
44
45
46
47
48
49
50
51
52
53
54
55
56
57
58
59
60
61
62
63
64
65
66
67
68
69
70
71
72
73
74
75
76
77
78
79
80

0%
0%
0%
0%
0%
0%
0%
0%
0%
0%
0%
0%
0%
0%
0%
0%
0%
0%
0%
0%
0%
0%
0%
0%
0%
0%
0%
0%
0%
0%
0%
0%
0%
0%
0%
0%
0%
0%
0%
0%
0%
0%
0%
0%

$0
$0
$0
$0
$0
$0
$0
$0
$0
$0
$0
$0
$0
$0
$0
$0
$0
$0
$0
$0
$0
$0
$0
$0
$0
$0
$0
$0
$0
$0
$0
$0
$0
$0
$0
$0
$0
$0
$0
$0
$0
$0
$0
$0

$0
$0
$0
$0
$0
$0
$0
$0
$0
$0
$0
$0
$0
$0
$0
$0
$0
$0
$0
$0
$0
$0
$0
$0
$0
$0
$0
$0
$0
$0
$0
$0
$0
$0
$0
$0
$0
$0
$0
$0
$0
$0
$0
$0

$0
$0
$0
$0
$0
$0
$0
$0
$0
$0
$0
$0
$0
$0
$0
$0
$0
$0
$0
$0
$0
$0
$0
$0
$0
$0
$0
$0
$0
$0
$0
$0
$0
$0
$0
$0
$0
$0
$0
$0
$0
$0
$0
$0

0
0
0
0
0
0
0
0
0
0
0
0
0
0
0
0
0
0
0
0
0
0
0
0
0
0
0
0
0
0
0
0
0
0
0
0
0
0
0
0
0
0
0
0

81
82
83
84
85
86
87
88
89
90
91
92
93
94
95
96
97
98
99
100
101
102
103
104
105
106
107
108
109
110
111
112
113
114
115
116
117
118
119
120
121
122
123
124

0%
0%
0%
0%
0%
0%
0%
0%
0%
0%
0%
0%
0%
0%
0%
0%
0%
0%
0%
0%
0%
0%
0%
0%
0%
0%
0%
0%
0%
0%
0%
0%
0%
0%
0%
0%
0%
0%
0%
0%
0%
0%
0%
0%

$0
$0
$0
$0
$0
$0
$0
$0
$0
$0
$0
$0
$0
$0
$0
$0
$0
$0
$0
$0
$0
$0
$0
$0
$0
$0
$0
$0
$0
$0
$0
$0
$0
$0
$0
$0
$0
$0
$0
$0
$0
$0
$0
$0

$0
$0
$0
$0
$0
$0
$0
$0
$0
$0
$0
$0
$0
$0
$0
$0
$0
$0
$0
$0
$0
$0
$0
$0
$0
$0
$0
$0
$0
$0
$0
$0
$0
$0
$0
$0
$0
$0
$0
$0
$0
$0
$0
$0

$0
$0
$0
$0
$0
$0
$0
$0
$0
$0
$0
$0
$0
$0
$0
$0
$0
$0
$0
$0
$0
$0
$0
$0
$0
$0
$0
$0
$0
$0
$0
$0
$0
$0
$0
$0
$0
$0
$0
$0
$0
$0
$0
$0

0
0
0
0
0
0
0
0
0
0
0
0
0
0
0
0
0
0
0
0
0
0
0
0
0
0
0
0
0
0
0
0
0
0
0
0
0
0
0
0
0
0
0
0

125
126
127
128
129
130
131
132
133
134
135
136
137
138
139
140
141
142
143
144
145
146
147
148
149
150
151
152
153
154
155
156
157
158
159
160
161
162
163
164
165
166
167
168

0%
0%
0%
0%
0%
0%
0%
0%
0%
0%
0%
0%
0%
0%
0%
0%
0%
0%
0%
0%
0%
0%
0%
0%
0%
0%
0%
0%
0%
0%
0%
0%
0%
0%
0%
0%
0%
0%
0%
0%
0%
0%
0%
0%

$0
$0
$0
$0
$0
$0
$0
$0
$0
$0
$0
$0
$0
$0
$0
$0
$0
$0
$0
$0
$0
$0
$0
$0
$0
$0
$0
$0
$0
$0
$0
$0
$0
$0
$0
$0
$0
$0
$0
$0
$0
$0
$0
$0

$0
$0
$0
$0
$0
$0
$0
$0
$0
$0
$0
$0
$0
$0
$0
$0
$0
$0
$0
$0
$0
$0
$0
$0
$0
$0
$0
$0
$0
$0
$0
$0
$0
$0
$0
$0
$0
$0
$0
$0
$0
$0
$0
$0

$0
$0
$0
$0
$0
$0
$0
$0
$0
$0
$0
$0
$0
$0
$0
$0
$0
$0
$0
$0
$0
$0
$0
$0
$0
$0
$0
$0
$0
$0
$0
$0
$0
$0
$0
$0
$0
$0
$0
$0
$0
$0
$0
$0

0
0
0
0
0
0
0
0
0
0
0
0
0
0
0
0
0
0
0
0
0
0
0
0
0
0
0
0
0
0
0
0
0
0
0
0
0
0
0
0
0
0
0
0

0%
0%
0%
0%
0%
0%
0%
0%
0%
0%
0%
0%
0%
0%
0%
0%
0%
0%
0%
0%
0%
0%
0%
0%
0%
0%
0%
0%
0%
0%
0%
0%

169
170
171
172
173
174
175
176
177
178
179
180
181
182
183
184
185
186
187
188
189
190
191
192
193
194
195
196
197
198
199
200

$0
$0
$0
$0
$0
$0
$0
$0
$0
$0
$0
$0
$0
$0
$0
$0
$0
$0
$0
$0
$0
$0
$0
$0
$0
$0
$0
$0
$0
$0
$0
$0

Probabilidade:

Chance de Ocorrncia do Risco (%)

Sensibilidade:

Percentual de variao sobre a Quantificao (probabilidade e Impacto) do Risco - ferramenta de anlise de Sensibilidade

$0
$0
$0
$0
$0
$0
$0
$0
$0
$0
$0
$0
$0
$0
$0
$0
$0
$0
$0
$0
$0
$0
$0
$0
$0
$0
$0
$0
$0
$0
$0
$0

$0
$0
$0
$0
$0
$0
$0
$0
$0
$0
$0
$0
$0
$0
$0
$0
$0
$0
$0
$0
$0
$0
$0
$0
$0
$0
$0
$0
$0
$0
$0
$0

0
0
0
0
0
0
0
0
0
0
0
0
0
0
0
0
0
0
0
0
0
0
0
0
0
0
0
0
0
0
0
0

Lista de Riscos - Oportunidades - Analise Inicial Pr-Reao


Projeto:
Cliente:
Resp:

Casamento do Senhor Falconi


Gran Falconi de Marco
Gerentino Jnior

TOTAL - Valor Esperado das Oportunidades


No.
Data
Categoria Evento de Oportunidade
Identif.
Causa Raiz
1

4/26/2007 Viagem

Atraso no Vo

4/26/2007 Viagem

Atraso no Vo

4/26/2007 Viagem

Cancelamento do Vo

4
5
6
7
8
9
10
11
12
13
14
15
16
17
18
19
20
21
22
23
24
25
26
27
28
29
30
31
32
33
34

Cancelamento do Vo
4/26/2007 Viagem

Overbook

Efeito
Pernoite em hotel pagos
pela companhia area
Refeies pagas pela
companhia area
Pernoite em hotel pagos
pela companhia area
Refeies pagas pela
companhia area
Troca de categoria no vo

4/30/2009
Sensibilidade:

Probabilidade (%)

Impacto
(input)

$3,400
Impacto
Ajustado

$196
Valor
Esperado

100%

Prioridade

2%

$1,000

$1,000

$20

4%

$200

$200

$8

5%

$1,000

$1,000

$50

9%

$200

$200

$18

10%
0%
0%
0%
0%
0%
0%
0%
0%
0%
0%
0%
0%
0%
0%
0%
0%
0%
0%
0%
0%
0%
0%
0%
0%
0%
0%
0%
0%
0%

$1,000
$0
$0
$0
$0
$0
$0
$0
$0
$0
$0
$0
$0
$0
$0
$0
$0
$0
$0
$0
$0
$0
$0
$0
$0
$0
$0
$0
$0
$0

$1,000
$0
$0
$0
$0
$0
$0
$0
$0
$0
$0
$0
$0
$0
$0
$0
$0
$0
$0
$0
$0
$0
$0
$0
$0
$0
$0
$0
$0
$0

$100
$0
$0
$0
$0
$0
$0
$0
$0
$0
$0
$0
$0
$0
$0
$0
$0
$0
$0
$0
$0
$0
$0
$0
$0
$0
$0
$0
$0
$0

5
#REF!
#REF!
#REF!
#REF!
#REF!
#REF!
#REF!
#REF!
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#REF!
#REF!
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#REF!
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35
36
37
38
39
40
41
42
43
44
45
46
47
48
49
50
51
52
53
54
55
56
57
58
59
60
61
62
63
64
65
66
67
68
69
70
71
72
73
74
75
76
77
78
79
80
81

0%
0%
0%
0%
0%
0%
0%
0%
0%
0%
0%
0%
0%
0%
0%
0%
0%
0%
0%
0%
0%
0%
0%
0%
0%
0%
0%
0%
0%
0%
0%
0%
0%
0%
0%
0%
0%
0%
0%
0%
0%
0%
0%
0%
0%
0%
0%

$0
$0
$0
$0
$0
$0
$0
$0
$0
$0
$0
$0
$0
$0
$0
$0
$0
$0
$0
$0
$0
$0
$0
$0
$0
$0
$0
$0
$0
$0
$0
$0
$0
$0
$0
$0
$0
$0
$0
$0
$0
$0
$0
$0
$0
$0
$0

$0
$0
$0
$0
$0
$0
$0
$0
$0
$0
$0
$0
$0
$0
$0
$0
$0
$0
$0
$0
$0
$0
$0
$0
$0
$0
$0
$0
$0
$0
$0
$0
$0
$0
$0
$0
$0
$0
$0
$0
$0
$0
$0
$0
$0
$0
$0

$0
$0
$0
$0
$0
$0
$0
$0
$0
$0
$0
$0
$0
$0
$0
$0
$0
$0
$0
$0
$0
$0
$0
$0
$0
$0
$0
$0
$0
$0
$0
$0
$0
$0
$0
$0
$0
$0
$0
$0
$0
$0
$0
$0
$0
$0
$0

#REF!
#REF!
#REF!
#REF!
#REF!
#REF!
#REF!
#REF!
#REF!
#REF!
#REF!
#REF!
#REF!
#REF!
#REF!
#REF!
#REF!
#REF!
#REF!
#REF!
#REF!
#REF!
#REF!
#REF!
#REF!
#REF!
#REF!
#REF!
#REF!
#REF!
#REF!
#REF!
#REF!
#REF!
#REF!
#REF!
#REF!
#REF!
#REF!
#REF!
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#REF!
#REF!
#REF!
#REF!
#REF!

82
83
84
85
86
87
88
89
90
91
92
93
94
95
96
97
98
99
100
101
102
103
104
105
106
107
108
109
110
111
112
113
114
115
116
117
118
119
120
121
122
123
124
125
126
127
128

0%
0%
0%
0%
0%
0%
0%
0%
0%
0%
0%
0%
0%
0%
0%
0%
0%
0%
0%
0%
0%
0%
0%
0%
0%
0%
0%
0%
0%
0%
0%
0%
0%
0%
0%
0%
0%
0%
0%
0%
0%
0%
0%
0%
0%
0%
0%

$0
$0
$0
$0
$0
$0
$0
$0
$0
$0
$0
$0
$0
$0
$0
$0
$0
$0
$0
$0
$0
$0
$0
$0
$0
$0
$0
$0
$0
$0
$0
$0
$0
$0
$0
$0
$0
$0
$0
$0
$0
$0
$0
$0
$0
$0
$0

$0
$0
$0
$0
$0
$0
$0
$0
$0
$0
$0
$0
$0
$0
$0
$0
$0
$0
$0
$0
$0
$0
$0
$0
$0
$0
$0
$0
$0
$0
$0
$0
$0
$0
$0
$0
$0
$0
$0
$0
$0
$0
$0
$0
$0
$0
$0

$0
$0
$0
$0
$0
$0
$0
$0
$0
$0
$0
$0
$0
$0
$0
$0
$0
$0
$0
$0
$0
$0
$0
$0
$0
$0
$0
$0
$0
$0
$0
$0
$0
$0
$0
$0
$0
$0
$0
$0
$0
$0
$0
$0
$0
$0
$0

#REF!
#REF!
#REF!
#REF!
#REF!
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#REF!
#REF!
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#REF!
#REF!
#REF!
#REF!
#REF!
#REF!
#REF!
#REF!
#REF!
#REF!
#REF!
#REF!
#REF!
#REF!
#REF!
#REF!
#REF!
#REF!
#REF!
#REF!
#REF!
#REF!
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#REF!
#REF!
#REF!
#REF!
#REF!

129
130
131
132
133
134
135
136
137
138
139
140
141
142
143
144
145
146
147
148
149
150
151
152
153
154
155
156
157
158
159
160
161
162
163
164
165
166
167
168
169
170
171
172
173
174
175

0%
0%
0%
0%
0%
0%
0%
0%
0%
0%
0%
0%
0%
0%
0%
0%
0%
0%
0%
0%
0%
0%
0%
0%
0%
0%
0%
0%
0%
0%
0%
0%
0%
0%
0%
0%
0%
0%
0%
0%
0%
0%
0%
0%
0%
0%
0%

$0
$0
$0
$0
$0
$0
$0
$0
$0
$0
$0
$0
$0
$0
$0
$0
$0
$0
$0
$0
$0
$0
$0
$0
$0
$0
$0
$0
$0
$0
$0
$0
$0
$0
$0
$0
$0
$0
$0
$0
$0
$0
$0
$0
$0
$0
$0

$0
$0
$0
$0
$0
$0
$0
$0
$0
$0
$0
$0
$0
$0
$0
$0
$0
$0
$0
$0
$0
$0
$0
$0
$0
$0
$0
$0
$0
$0
$0
$0
$0
$0
$0
$0
$0
$0
$0
$0
$0
$0
$0
$0
$0
$0
$0

$0
$0
$0
$0
$0
$0
$0
$0
$0
$0
$0
$0
$0
$0
$0
$0
$0
$0
$0
$0
$0
$0
$0
$0
$0
$0
$0
$0
$0
$0
$0
$0
$0
$0
$0
$0
$0
$0
$0
$0
$0
$0
$0
$0
$0
$0
$0

#REF!
#REF!
#REF!
#REF!
#REF!
#REF!
#REF!
#REF!
#REF!
#REF!
#REF!
#REF!
#REF!
#REF!
#REF!
#REF!
#REF!
#REF!
#REF!
#REF!
#REF!
#REF!
#REF!
#REF!
#REF!
#REF!
#REF!
#REF!
#REF!
#REF!
#REF!
#REF!
#REF!
#REF!
#REF!
#REF!
#REF!
#REF!
#REF!
#REF!
#REF!
#REF!
#REF!
#REF!
#REF!
#REF!
#REF!

0%
0%
0%
0%
0%
0%
0%
0%
0%
0%
0%
0%
0%
0%
0%
0%
0%
0%
0%
0%
0%
0%
0%
0%
0%

176
177
178
179
180
181
182
183
184
185
186
187
188
189
190
191
192
193
194
195
196
197
198
199
200

$0
$0
$0
$0
$0
$0
$0
$0
$0
$0
$0
$0
$0
$0
$0
$0
$0
$0
$0
$0
$0
$0
$0
$0
$0

Probabilidade:

Chance de Ocorrncia do Risco (%)

Sensibilidade:

Percentual de variao sobre a Quantificao (probabilidade e Impacto) do Risco - ferramenta de anlise de Sensibilidade

$0
$0
$0
$0
$0
$0
$0
$0
$0
$0
$0
$0
$0
$0
$0
$0
$0
$0
$0
$0
$0
$0
$0
$0
$0

$0
$0
$0
$0
$0
$0
$0
$0
$0
$0
$0
$0
$0
$0
$0
$0
$0
$0
$0
$0
$0
$0
$0
$0
$0

#REF!
#REF!
#REF!
#REF!
#REF!
#REF!
#REF!
#REF!
#REF!
#REF!
#REF!
#REF!
#REF!
#REF!
#REF!
#REF!
#REF!
#REF!
#REF!
#REF!
#REF!
#REF!
#REF!
#REF!
#REF!

Valor Esperado do Projeto - Inicial (Pr-Reao)

Projeto: Casamento do Senhor Falconi


Cliente: Gran Falconi de Marco
Resp: Gerentino Jnior

Anlise de Custos
Valor Base do Projeto
Riscos - Ameaas
Riscos - Oportunidades
Valor Esperado do Projeto com Riscos
Valor Esperado - Melhor Caso
Valor Esperado - Pior Caso

Valores
$40,000
$4,300
($196)
$44,104
$36,600
$95,500

Variao
100.00%
10.75%
-0.49%
10.26%
-8.50%
138.75%

4/30/2009
Ameaas:
Oportunidades:

Sensibilidade:
100%
100%

Observao
sem Riscos
Valor Esperado
Valor Esperado

Oportunidades
Ameaas

Totais

$3,400
$55,500

Priorizao de Riscos por Anlise Comparativa

Projeto: Casamento do Senhor Falconi


Cliente: Gran Falconi de Marco
Resp: Gerentino Jnior

Riscos - Ameaas
1
2
3
4
5
6
7
8
9
10
11
12
13
14
15

Padre Doente
Ausncia de um dos noivos
Desastre natural
Problemas com Buffet
Climatizao indevida do local
Msica
Atraso na chegada ao Aeroporto
Cancelamento do Vo
Overbook
Problemas na retirada do passaporte
Problemas na emisso do bilhete
Problemas no trnsito (engarrafamento)
Problemas mecnicos no carro
Cancelamento do Vo
0

1
1
1
4
5
1
7
1
1
10
11
12
13
1

2
2
4
5
6
7
8
2
10
11
12
13
8

3
4
5
6
7
8
9
10
11
12
13
14

4
4 5
4 5 6
7 7 7 7
4 5 6 7 8
4 5 6 7 8 9
4 10 10 7 10 10
4 5 6 7 11 11
4 12 12 12 12 12
4 13 13 7 13 13
4 5 6 7 8 14

10
10
10
10
10

4/30/2009

4/30/2009

11
12 12
13 13 13
11 12 13 14

15

#
6
2
0
12
8
6
12
5
1
11
6
10
10
2
0

Prioridade

7
11
14
1
6
7
1
10
13
3
7
4
4
11
14

Reaes Aos Riscos - Conteno/ Preveno e Contingncia - AMEAAS


Projeto:
Cliente:
Resp:

Casamento do Senhor Falconi


Gran Falconi de Marco
Gerentino Jnior

4/30/2009
OBS: Opotunidades na pasta Reacao-Oport

Valores Totais nas Reaes de AMEAAS

AMEAAS
No.

Data
Identif.

Dados antes da Reao


Categoria

Evento
Causa Raiz
Padre Doente

$7,590

4/26/2007 Cerimnia

Ausncia de um dos noivos


2

4/26/2007 Cerimnia

4/26/2007 Cerimnia

4/26/2007 Festa

4/26/2007 Festa

4/26/2007 Festa

4/26/2007 Viagem

NOVO

CONTENO/ PREVENO
Efeito
Cerimonia no se
realizar

Cerimonia no se
realizar

Desastre natural

Cerimonia no se
realizar

Problemas com Buffet

Mal estar nos


convidados

Climatizao indevida do local

Mal estar nos


convidados

Msica

Mal estar nos


convidados

Atraso na chegada ao Aeroporto

$650

No conseguir viajar

Valor
Esperado

Reao

A) Clusula no contrato prevendo


um outro Padre caso o contratado
$1,000 no chegue 2 horas antes no
local. B) Convidar outros padres
para
participar
festa.
A) Contrato
de da
casamento

Estratgia

Prever medidas no contrato para


controle de qualidade do Buffet

A) Prever em contrato a faixa de


$1,500 climatizao adequada. B)
Manter ventiladores reservas.
A) Convidar amigos DJs para
intervir se necessrio. B)
$400 Contratar um DJ para fazer o
controle de qualidade. C) Manter
um DVD/Karaok de reserva.
A) Agendar carro com margem de
segurana. B) Verificar
$450
meteorologia e boletins de trnsito
para a data da viagem.

Probabilidade (%)

Impacto
(input)

$0

0%

$0

0.2%

$10,000

$0

0.1%

$20,000

Mitigar

$0

5%

$5,000

Mitigar

$0

5%

$5,000

Mitigar

$250

20%

$2,000

Mitigar

$0

5%

$4,500

Eliminar

prevendo multa referente as


despesas e danos morais. B) Em
$300 caso de problemas de sade ou
Mitigar
de ordem maior, manter clusula
no contrato com os fornecedores
isentando nus extras.
Clusula no contrato dos
$40 fornecedores isentando nus extra Aceitar Ativa
pelos danos.
$1,000

Custo da
Reao

$0

Cancelamento do Vo
8

4/26/2007 Viagem

Overbook

No conseguir viajar

4/26/2007 Viagem

10 4/26/2007 Viagem

11 4/26/2007 Viagem

12 4/26/2007 Viagem

13 4/26/2007 Viagem

Problemas na retirada do
passaporte

No conseguir viajar

Problemas na emisso do bilhete

No conseguir viajar

Problemas no trnsito
(engarrafamento)

Atraso na Chegada
ao Aeroporto

Problemas mecnicos no carro

Atraso na Chegada
ao Aeroporto

Cancelamento do Vo

Viagem com trecho


no previsto

14 4/26/2007 Viagem
15
16
17
18
19
20
21
22
23
24
25
26

No conseguir viajar

###
###
###
###
###
###
###
###
###
###
###
###

0
0
0
0
0
0
0
0
0
0
0
0

0
0
0
0
0
0
0
0
0
0
0
0

Garantir, junto a agncia de


viagens, garantias contratuais de
$400 viagem em caso de problemas
inesperados com a companhia
area.
A) Garantir, junto a agncia de
viagens, garantias contratuais de
viagem em caso de problemas
inesperados com a companhia
$800
area. B) Providenciar que o
transporte chegue antes do
previsto, para realizar o check-in
com
antecedncia.
Acordar
que a agncia de viagens
$300

0
0
0
0
0
0
0
0
0
0
0
0

$150

auxilie o processo de retirada do


passaporte, sob pena de
cancelamento
da viagem.
Clusula
contratual
informando
que os bilhetes devero ser
entregues com 2 semanas de
antecedncia.
A) Agendar carro com margem de

segurana. B) Verificar
meteorologia e boletins de trnsito
para a data da viagem.
Fazer reviso no carro 2 semanas
$250 antes da ida ao Aeroporto. Gerar
checklists para o dia anterior.
Garantir, junto a agncia de
viagens, garantias contratuais de
$100 viagem em caso de problemas
inesperados com a companhia
area.
$0
$0
$0
$0
$0
$0
$0
$0
$0
$0
$0
$0
$900

Transferir

$0

10%

$1,000

Mitigar

$0

10%

$1,000

Mitigar

$200

5%

$1,000

Mitigar

$0

2%

$1,000

Mitigar

$0

10%

$4,500

Mitigar

$200

2%

$5,000

$0

10%

$1,000

$0
$0
$0
$0
$0
$0
$0
$0
$0
$0
$0
$0

0%
0%
0%
0%
0%
0%
0%
0%
0%
0%
0%
0%

$0
$0
$0
$0
$0
$0
$0
$0
$0
$0
$0
$0

Aceitar Ativa

27
28
29
30
31
32
33
34
35
36
37
38
39
40
41
42
43
44
45
46
47
48
49
50
51
52
53
54
55
56
57
58
59
60
61
62
63
64
65
66
67
68
69
70

###
###
###
###
###
###
###
###
###
###
###
###
###
###
###
###
###
###
###
###
###
###
###
###
###
###
###
###
###
###
###
###
###
###
###
###
###
###
###
###
###
###
###
###

0
0
0
0
0
0
0
0
0
0
0
0
0
0
0
0
0
0
0
0
0
0
0
0
0
0
0
0
0
0
0
0
0
0
0
0
0
0
0
0
0
0
0
0

0
0
0
0
0
0
0
0
0
0
0
0
0
0
0
0
0
0
0
0
0
0
0
0
0
0
0
0
0
0
0
0
0
0
0
0
0
0
0
0
0
0
0
0

0
0
0
0
0
0
0
0
0
0
0
0
0
0
0
0
0
0
0
0
0
0
0
0
0
0
0
0
0
0
0
0
0
0
0
0
0
0
0
0
0
0
0
0

$0
$0
$0
$0
$0
$0
$0
$0
$0
$0
$0
$0
$0
$0
$0
$0
$0
$0
$0
$0
$0
$0
$0
$0
$0
$0
$0
$0
$0
$0
$0
$0
$0
$0
$0
$0
$0
$0
$0
$0
$0
$0
$0
$0

$0
$0
$0
$0
$0
$0
$0
$0
$0
$0
$0
$0
$0
$0
$0
$0
$0
$0
$0
$0
$0
$0
$0
$0
$0
$0
$0
$0
$0
$0
$0
$0
$0
$0
$0
$0
$0
$0
$0
$0
$0
$0
$0
$0

0%
0%
0%
0%
0%
0%
0%
0%
0%
0%
0%
0%
0%
0%
0%
0%
0%
0%
0%
0%
0%
0%
0%
0%
0%
0%
0%
0%
0%
0%
0%
0%
0%
0%
0%
0%
0%
0%
0%
0%
0%
0%
0%
0%

$0
$0
$0
$0
$0
$0
$0
$0
$0
$0
$0
$0
$0
$0
$0
$0
$0
$0
$0
$0
$0
$0
$0
$0
$0
$0
$0
$0
$0
$0
$0
$0
$0
$0
$0
$0
$0
$0
$0
$0
$0
$0
$0
$0

71
72
73
74
75
76
77
78
79
80
81
82
83
84
85
86
87
88
89
90
91
92
93
94
95
96
97
98
99
100
101
102
103
104
105
106
107
108
109
110
111
112
113
114

###
###
###
###
###
###
###
###
###
###
###
###
###
###
###
###
###
###
###
###
###
###
###
###
###
###
###
###
###
###
###
###
###
###
###
###
###
###
###
###
###
###
###
###

0
0
0
0
0
0
0
0
0
0
0
0
0
0
0
0
0
0
0
0
0
0
0
0
0
0
0
0
0
0
0
0
0
0
0
0
0
0
0
0
0
0
0
0

0
0
0
0
0
0
0
0
0
0
0
0
0
0
0
0
0
0
0
0
0
0
0
0
0
0
0
0
0
0
0
0
0
0
0
0
0
0
0
0
0
0
0
0

0
0
0
0
0
0
0
0
0
0
0
0
0
0
0
0
0
0
0
0
0
0
0
0
0
0
0
0
0
0
0
0
0
0
0
0
0
0
0
0
0
0
0
0

$0
$0
$0
$0
$0
$0
$0
$0
$0
$0
$0
$0
$0
$0
$0
$0
$0
$0
$0
$0
$0
$0
$0
$0
$0
$0
$0
$0
$0
$0
$0
$0
$0
$0
$0
$0
$0
$0
$0
$0
$0
$0
$0
$0

$0
$0
$0
$0
$0
$0
$0
$0
$0
$0
$0
$0
$0
$0
$0
$0
$0
$0
$0
$0
$0
$0
$0
$0
$0
$0
$0
$0
$0
$0
$0
$0
$0
$0
$0
$0
$0
$0
$0
$0
$0
$0
$0
$0

0%
0%
0%
0%
0%
0%
0%
0%
0%
0%
0%
0%
0%
0%
0%
0%
0%
0%
0%
0%
0%
0%
0%
0%
0%
0%
0%
0%
0%
0%
0%
0%
0%
0%
0%
0%
0%
0%
0%
0%
0%
0%
0%
0%

$0
$0
$0
$0
$0
$0
$0
$0
$0
$0
$0
$0
$0
$0
$0
$0
$0
$0
$0
$0
$0
$0
$0
$0
$0
$0
$0
$0
$0
$0
$0
$0
$0
$0
$0
$0
$0
$0
$0
$0
$0
$0
$0
$0

115
116
117
118
119
120
121
122
123
124
125
126
127
128
129
130
131
132
133
134
135
136
137
138
139
140
141
142
143
144
145
146
147
148
149
150
151
152
153
154
155
156
157
158

###
###
###
###
###
###
###
###
###
###
###
###
###
###
###
###
###
###
###
###
###
###
###
###
###
###
###
###
###
###
###
###
###
###
###
###
###
###
###
###
###
###
###
###

0
0
0
0
0
0
0
0
0
0
0
0
0
0
0
0
0
0
0
0
0
0
0
0
0
0
0
0
0
0
0
0
0
0
0
0
0
0
0
0
0
0
0
0

0
0
0
0
0
0
0
0
0
0
0
0
0
0
0
0
0
0
0
0
0
0
0
0
0
0
0
0
0
0
0
0
0
0
0
0
0
0
0
0
0
0
0
0

0
0
0
0
0
0
0
0
0
0
0
0
0
0
0
0
0
0
0
0
0
0
0
0
0
0
0
0
0
0
0
0
0
0
0
0
0
0
0
0
0
0
0
0

$0
$0
$0
$0
$0
$0
$0
$0
$0
$0
$0
$0
$0
$0
$0
$0
$0
$0
$0
$0
$0
$0
$0
$0
$0
$0
$0
$0
$0
$0
$0
$0
$0
$0
$0
$0
$0
$0
$0
$0
$0
$0
$0
$0

$0
$0
$0
$0
$0
$0
$0
$0
$0
$0
$0
$0
$0
$0
$0
$0
$0
$0
$0
$0
$0
$0
$0
$0
$0
$0
$0
$0
$0
$0
$0
$0
$0
$0
$0
$0
$0
$0
$0
$0
$0
$0
$0
$0

0%
0%
0%
0%
0%
0%
0%
0%
0%
0%
0%
0%
0%
0%
0%
0%
0%
0%
0%
0%
0%
0%
0%
0%
0%
0%
0%
0%
0%
0%
0%
0%
0%
0%
0%
0%
0%
0%
0%
0%
0%
0%
0%
0%

$0
$0
$0
$0
$0
$0
$0
$0
$0
$0
$0
$0
$0
$0
$0
$0
$0
$0
$0
$0
$0
$0
$0
$0
$0
$0
$0
$0
$0
$0
$0
$0
$0
$0
$0
$0
$0
$0
$0
$0
$0
$0
$0
$0

159
160
161
162
163
164
165
166
167
168
169
170
171
172
173
174
175
176
177
178
179
180
181
182
183
184
185
186
187
188
189
190
191
192
193
194
195
196
197
198
199
200

###
###
###
###
###
###
###
###
###
###
###
###
###
###
###
###
###
###
###
###
###
###
###
###
###
###
###
###
###
###
###
###
###
###
###
###
###
###
###
###
###
###

0
0
0
0
0
0
0
0
0
0
0
0
0
0
0
0
0
0
0
0
0
0
0
0
0
0
0
0
0
0
0
0
0
0
0
0
0
0
0
0
0
0

0
0
0
0
0
0
0
0
0
0
0
0
0
0
0
0
0
0
0
0
0
0
0
0
0
0
0
0
0
0
0
0
0
0
0
0
0
0
0
0
0
0

0
0
0
0
0
0
0
0
0
0
0
0
0
0
0
0
0
0
0
0
0
0
0
0
0
0
0
0
0
0
0
0
0
0
0
0
0
0
0
0
0
0

$0
$0
$0
$0
$0
$0
$0
$0
$0
$0
$0
$0
$0
$0
$0
$0
$0
$0
$0
$0
$0
$0
$0
$0
$0
$0
$0
$0
$0
$0
$0
$0
$0
$0
$0
$0
$0
$0
$0
$0
$0
$0

$0
$0
$0
$0
$0
$0
$0
$0
$0
$0
$0
$0
$0
$0
$0
$0
$0
$0
$0
$0
$0
$0
$0
$0
$0
$0
$0
$0
$0
$0
$0
$0
$0
$0
$0
$0
$0
$0
$0
$0
$0
$0

0%
0%
0%
0%
0%
0%
0%
0%
0%
0%
0%
0%
0%
0%
0%
0%
0%
0%
0%
0%
0%
0%
0%
0%
0%
0%
0%
0%
0%
0%
0%
0%
0%
0%
0%
0%
0%
0%
0%
0%
0%
0%

$0
$0
$0
$0
$0
$0
$0
$0
$0
$0
$0
$0
$0
$0
$0
$0
$0
$0
$0
$0
$0
$0
$0
$0
$0
$0
$0
$0
$0
$0
$0
$0
$0
$0
$0
$0
$0
$0
$0
$0
$0
$0

Tipos de reao
Aceitar Ativa
Aceitar Passiva
Mitigar

$2,085

Transferir

$11,800

Eliminar

CONTINGNCIA
Valor
Esperado

Reao

Contactar o Padre reserva,


$0 garantindo todas as possveis
despesas.

Custo da
Reao
$500

A) Aplicao das multas


cabveis e processo de danos
$20
morais. B) Agendar nova data
para casamento.

$0

Agendar nova data para


casamento.

$0

$20

Realizar pedidos de empresas


$250 do tipo fast-food para entregas
imediatas
$250 Usar ventiladores reservas

$400

A) Usar o DJ. B) Parar a msica


e fazer um Karaok.

$225 Remarcar a passagem e hoteis

$2,000
$0

$0

$4,500

Observao

$100

Agncia se encarrega de
remarcar passagens e hotel.

$0

Os gastos devero ser reembolsados pela agncia,


conforme contrato.

$100

Agncia se encarrega de
remarcar passagens e hotel.

$0

Os gastos devero ser reembolsados pela agncia,


conforme contrato.

$50

Agncia se encarrega de
remarcar passagens e hotel.

$0

Os gastos devero ser reembolsados pela agncia,


conforme contrato.

$20

Agncia se encarrega de
remarcar passagens e hotel.

$0

Os gastos devero ser reembolsados pela agncia,


conforme contrato.

$450 Remarcar a passagem e hoteis

$100 Pegar txi

$100
$0
$0
$0
$0
$0
$0
$0
$0
$0
$0
$0
$0

Remarcar horrio de chegado


no hotel

$4,500

$300

$0
$0
$0
$0
$0
$0
$0
$0
$0
$0
$0
$0
$0

$0
$0
$0
$0
$0
$0
$0
$0
$0
$0
$0
$0
$0
$0
$0
$0
$0
$0
$0
$0
$0
$0
$0
$0
$0
$0
$0
$0
$0
$0
$0
$0
$0
$0
$0
$0
$0
$0
$0
$0
$0
$0
$0
$0

$0
$0
$0
$0
$0
$0
$0
$0
$0
$0
$0
$0
$0
$0
$0
$0
$0
$0
$0
$0
$0
$0
$0
$0
$0
$0
$0
$0
$0
$0
$0
$0
$0
$0
$0
$0
$0
$0
$0
$0
$0
$0
$0
$0

$0
$0
$0
$0
$0
$0
$0
$0
$0
$0
$0
$0
$0
$0
$0
$0
$0
$0
$0
$0
$0
$0
$0
$0
$0
$0
$0
$0
$0
$0
$0
$0
$0
$0
$0
$0
$0
$0
$0
$0
$0
$0
$0
$0

$0
$0
$0
$0
$0
$0
$0
$0
$0
$0
$0
$0
$0
$0
$0
$0
$0
$0
$0
$0
$0
$0
$0
$0
$0
$0
$0
$0
$0
$0
$0
$0
$0
$0
$0
$0
$0
$0
$0
$0
$0
$0
$0
$0

$0
$0
$0
$0
$0
$0
$0
$0
$0
$0
$0
$0
$0
$0
$0
$0
$0
$0
$0
$0
$0
$0
$0
$0
$0
$0
$0
$0
$0
$0
$0
$0
$0
$0
$0
$0
$0
$0
$0
$0
$0
$0
$0
$0

$0
$0
$0
$0
$0
$0
$0
$0
$0
$0
$0
$0
$0
$0
$0
$0
$0
$0
$0
$0
$0
$0
$0
$0
$0
$0
$0
$0
$0
$0
$0
$0
$0
$0
$0
$0
$0
$0
$0
$0
$0
$0
$0
$0

$0
$0
$0
$0
$0
$0
$0
$0
$0
$0
$0
$0
$0
$0
$0
$0
$0
$0
$0
$0
$0
$0
$0
$0
$0
$0
$0
$0
$0
$0
$0
$0
$0
$0
$0
$0
$0
$0
$0
$0
$0
$0

$0
$0
$0
$0
$0
$0
$0
$0
$0
$0
$0
$0
$0
$0
$0
$0
$0
$0
$0
$0
$0
$0
$0
$0
$0
$0
$0
$0
$0
$0
$0
$0
$0
$0
$0
$0
$0
$0
$0
$0
$0
$0

Reaes Aos Riscos - Aes para as OPORTUNIDADES


Projeto:
Cliente:
Resp:

Casamento do Senhor Falconi


Gran Falconi de Marco
Gerentino Jnior

Valores Totais nas Aes de OPORTUNIDADES

OPORTUNIDADES
No.

Data
Identif.

Categoria

$196

Dados antes da Reao


Evento
Causa Raiz

Efeito
Pernoite em hotel
pagos pela
companhia area
Refeies pagas pela
companhia area
Pernoite em hotel
pagos pela
companhia area
Refeies pagas pela
companhia area

4/26/2007 Viagem

Atraso no Vo

4/26/2007 Viagem

Atraso no Vo

4/26/2007 Viagem

Cancelamento do Vo

12/30/1899 0

Cancelamento do Vo

4/26/2007 Viagem

Overbook

Troca de categoria no
vo

6
7
8
9
10
11
12
13
14
15
16
17
18
19
20
21
22
23
24
25
26
27
28
29
30
31

12/30/1899
12/30/1899
12/30/1899
12/30/1899
12/30/1899
12/30/1899
12/30/1899
12/30/1899
12/30/1899
12/30/1899
12/30/1899
12/30/1899
12/30/1899
12/30/1899
12/30/1899
12/30/1899
12/30/1899
12/30/1899
12/30/1899
12/30/1899
12/30/1899
12/30/1899
12/30/1899
12/30/1899
12/30/1899
12/30/1899

0
0
0
0
0
0
0
0
0
0
0
0
0
0
0
0
0
0
0
0
0
0
0
0
0
0

0
0
0
0
0
0
0
0
0
0
0
0
0
0
0
0
0
0
0
0
0
0
0
0
0
0

0
0
0
0
0
0
0
0
0
0
0
0
0
0
0
0
0
0
0
0
0
0
0
0
0
0

Valor
Esperado
$20
$8
$50
$18
$100
$0
$0
$0
$0
$0
$0
$0
$0
$0
$0
$0
$0
$0
$0
$0
$0
$0
$0
$0
$0
$0
$0
$0
$0
$0
$0

32
33
34
35
36
37
38
39
40
41
42
43
44
45
46
47
48
49
50
51
52
53
54
55
56
57
58
59
60
61
62
63
64
65
66
67
68
69
70
71
72
73
74
75
76
77
78
79
80
81
82

12/30/1899
12/30/1899
12/30/1899
12/30/1899
12/30/1899
12/30/1899
12/30/1899
12/30/1899
12/30/1899
12/30/1899
12/30/1899
12/30/1899
12/30/1899
12/30/1899
12/30/1899
12/30/1899
12/30/1899
12/30/1899
12/30/1899
12/30/1899
12/30/1899
12/30/1899
12/30/1899
12/30/1899
12/30/1899
12/30/1899
12/30/1899
12/30/1899
12/30/1899
12/30/1899
12/30/1899
12/30/1899
12/30/1899
12/30/1899
12/30/1899
12/30/1899
12/30/1899
12/30/1899
12/30/1899
12/30/1899
12/30/1899
12/30/1899
12/30/1899
12/30/1899
12/30/1899
12/30/1899
12/30/1899
12/30/1899
12/30/1899
12/30/1899
12/30/1899

0
0
0
0
0
0
0
0
0
0
0
0
0
0
0
0
0
0
0
0
0
0
0
0
0
0
0
0
0
0
0
0
0
0
0
0
0
0
0
0
0
0
0
0
0
0
0
0
0
0
0

0
0
0
0
0
0
0
0
0
0
0
0
0
0
0
0
0
0
0
0
0
0
0
0
0
0
0
0
0
0
0
0
0
0
0
0
0
0
0
0
0
0
0
0
0
0
0
0
0
0
0

0
0
0
0
0
0
0
0
0
0
0
0
0
0
0
0
0
0
0
0
0
0
0
0
0
0
0
0
0
0
0
0
0
0
0
0
0
0
0
0
0
0
0
0
0
0
0
0
0
0
0

$0
$0
$0
$0
$0
$0
$0
$0
$0
$0
$0
$0
$0
$0
$0
$0
$0
$0
$0
$0
$0
$0
$0
$0
$0
$0
$0
$0
$0
$0
$0
$0
$0
$0
$0
$0
$0
$0
$0
$0
$0
$0
$0
$0
$0
$0
$0
$0
$0
$0
$0

83
84
85
86
87
88
89
90
91
92
93
94
95
96
97
98
99
100
101
102
103
104
105
106
107
108
109
110
111
112
113
114
115
116
117
118
119
120
121
122
123
124
125
126
127
128
129
130
131
132
133

12/30/1899
12/30/1899
12/30/1899
12/30/1899
12/30/1899
12/30/1899
12/30/1899
12/30/1899
12/30/1899
12/30/1899
12/30/1899
12/30/1899
12/30/1899
12/30/1899
12/30/1899
12/30/1899
12/30/1899
12/30/1899
12/30/1899
12/30/1899
12/30/1899
12/30/1899
12/30/1899
12/30/1899
12/30/1899
12/30/1899
12/30/1899
12/30/1899
12/30/1899
12/30/1899
12/30/1899
12/30/1899
12/30/1899
12/30/1899
12/30/1899
12/30/1899
12/30/1899
12/30/1899
12/30/1899
12/30/1899
12/30/1899
12/30/1899
12/30/1899
12/30/1899
12/30/1899
12/30/1899
12/30/1899
12/30/1899
12/30/1899
12/30/1899
12/30/1899

0
0
0
0
0
0
0
0
0
0
0
0
0
0
0
0
0
0
0
0
0
0
0
0
0
0
0
0
0
0
0
0
0
0
0
0
0
0
0
0
0
0
0
0
0
0
0
0
0
0
0

0
0
0
0
0
0
0
0
0
0
0
0
0
0
0
0
0
0
0
0
0
0
0
0
0
0
0
0
0
0
0
0
0
0
0
0
0
0
0
0
0
0
0
0
0
0
0
0
0
0
0

0
0
0
0
0
0
0
0
0
0
0
0
0
0
0
0
0
0
0
0
0
0
0
0
0
0
0
0
0
0
0
0
0
0
0
0
0
0
0
0
0
0
0
0
0
0
0
0
0
0
0

$0
$0
$0
$0
$0
$0
$0
$0
$0
$0
$0
$0
$0
$0
$0
$0
$0
$0
$0
$0
$0
$0
$0
$0
$0
$0
$0
$0
$0
$0
$0
$0
$0
$0
$0
$0
$0
$0
$0
$0
$0
$0
$0
$0
$0
$0
$0
$0
$0
$0
$0

134
135
136
137
138
139
140
141
142
143
144
145
146
147
148
149
150
151
152
153
154
155
156
157
158
159
160
161
162
163
164
165
166
167
168
169
170
171
172
173
174
175
176
177
178
179
180
181
182
183
184

12/30/1899
12/30/1899
12/30/1899
12/30/1899
12/30/1899
12/30/1899
12/30/1899
12/30/1899
12/30/1899
12/30/1899
12/30/1899
12/30/1899
12/30/1899
12/30/1899
12/30/1899
12/30/1899
12/30/1899
12/30/1899
12/30/1899
12/30/1899
12/30/1899
12/30/1899
12/30/1899
12/30/1899
12/30/1899
12/30/1899
12/30/1899
12/30/1899
12/30/1899
12/30/1899
12/30/1899
12/30/1899
12/30/1899
12/30/1899
12/30/1899
12/30/1899
12/30/1899
12/30/1899
12/30/1899
12/30/1899
12/30/1899
12/30/1899
12/30/1899
12/30/1899
12/30/1899
12/30/1899
12/30/1899
12/30/1899
12/30/1899
12/30/1899
12/30/1899

0
0
0
0
0
0
0
0
0
0
0
0
0
0
0
0
0
0
0
0
0
0
0
0
0
0
0
0
0
0
0
0
0
0
0
0
0
0
0
0
0
0
0
0
0
0
0
0
0
0
0

0
0
0
0
0
0
0
0
0
0
0
0
0
0
0
0
0
0
0
0
0
0
0
0
0
0
0
0
0
0
0
0
0
0
0
0
0
0
0
0
0
0
0
0
0
0
0
0
0
0
0

0
0
0
0
0
0
0
0
0
0
0
0
0
0
0
0
0
0
0
0
0
0
0
0
0
0
0
0
0
0
0
0
0
0
0
0
0
0
0
0
0
0
0
0
0
0
0
0
0
0
0

$0
$0
$0
$0
$0
$0
$0
$0
$0
$0
$0
$0
$0
$0
$0
$0
$0
$0
$0
$0
$0
$0
$0
$0
$0
$0
$0
$0
$0
$0
$0
$0
$0
$0
$0
$0
$0
$0
$0
$0
$0
$0
$0
$0
$0
$0
$0
$0
$0
$0
$0

185
186
187
188
189
190
191
192
193
194
195
196
197
198
199
200

12/30/1899
12/30/1899
12/30/1899
12/30/1899
12/30/1899
12/30/1899
12/30/1899
12/30/1899
12/30/1899
12/30/1899
12/30/1899
12/30/1899
12/30/1899
12/30/1899
12/30/1899
12/30/1899

0
0
0
0
0
0
0
0
0
0
0
0
0
0
0
0

0
0
0
0
0
0
0
0
0
0
0
0
0
0
0
0

0
0
0
0
0
0
0
0
0
0
0
0
0
0
0
0

$0
$0
$0
$0
$0
$0
$0
$0
$0
$0
$0
$0
$0
$0
$0
$0

4/30/2009
OBS: Ameacas na pasta Reacao-Ameacas

$0
REAO PR-PROPOSTA
AO

$392
NOVO

Estratgia

Custo da
Ao

Probabilidade (%)

Impacto
(input)

Valor
Esperado

Clusula contratual junto a


agncia para garantir este servio.

Melhorar

$0

4%

$1,000

$40

Clusula contratual junto a


agncia para garantir este servio.

Melhorar

$0

8%

$200

$16

Clusula contratual junto a


agncia para garantir este servio.

Melhorar

$0

10%

$1,000

$100

Clusula contratual junto a


agncia para garantir este servio.

Melhorar

$0

18%

$200

$36

Clusula contratual junto a


agncia para garantir este servio.

Melhorar

$0

20%

$1,000

$200

$0
$0
$0
$0
$0
$0
$0
$0
$0
$0
$0
$0
$0
$0
$0
$0
$0
$0
$0
$0
$0
$0
$0
$0
$0
$0

0%
0%
0%
0%
0%
0%
0%
0%
0%
0%
0%
0%
0%
0%
0%
0%
0%
0%
0%
0%
0%
0%
0%
0%
0%
0%

$0
$0
$0
$0
$0
$0
$0
$0
$0
$0
$0
$0
$0
$0
$0
$0
$0
$0
$0
$0
$0
$0
$0
$0
$0
$0

$0
$0
$0
$0
$0
$0
$0
$0
$0
$0
$0
$0
$0
$0
$0
$0
$0
$0
$0
$0
$0
$0
$0
$0
$0
$0

$0
$0
$0
$0
$0
$0
$0
$0
$0
$0
$0
$0
$0
$0
$0
$0
$0
$0
$0
$0
$0
$0
$0
$0
$0
$0
$0
$0
$0
$0
$0
$0
$0
$0
$0
$0
$0
$0
$0
$0
$0
$0
$0
$0
$0
$0
$0
$0
$0
$0
$0

0%
0%
0%
0%
0%
0%
0%
0%
0%
0%
0%
0%
0%
0%
0%
0%
0%
0%
0%
0%
0%
0%
0%
0%
0%
0%
0%
0%
0%
0%
0%
0%
0%
0%
0%
0%
0%
0%
0%
0%
0%
0%
0%
0%
0%
0%
0%
0%
0%
0%
0%

$0
$0
$0
$0
$0
$0
$0
$0
$0
$0
$0
$0
$0
$0
$0
$0
$0
$0
$0
$0
$0
$0
$0
$0
$0
$0
$0
$0
$0
$0
$0
$0
$0
$0
$0
$0
$0
$0
$0
$0
$0
$0
$0
$0
$0
$0
$0
$0
$0
$0
$0

$0
$0
$0
$0
$0
$0
$0
$0
$0
$0
$0
$0
$0
$0
$0
$0
$0
$0
$0
$0
$0
$0
$0
$0
$0
$0
$0
$0
$0
$0
$0
$0
$0
$0
$0
$0
$0
$0
$0
$0
$0
$0
$0
$0
$0
$0
$0
$0
$0
$0
$0

$0
$0
$0
$0
$0
$0
$0
$0
$0
$0
$0
$0
$0
$0
$0
$0
$0
$0
$0
$0
$0
$0
$0
$0
$0
$0
$0
$0
$0
$0
$0
$0
$0
$0
$0
$0
$0
$0
$0
$0
$0
$0
$0
$0
$0
$0
$0
$0
$0
$0
$0

0%
0%
0%
0%
0%
0%
0%
0%
0%
0%
0%
0%
0%
0%
0%
0%
0%
0%
0%
0%
0%
0%
0%
0%
0%
0%
0%
0%
0%
0%
0%
0%
0%
0%
0%
0%
0%
0%
0%
0%
0%
0%
0%
0%
0%
0%
0%
0%
0%
0%
0%

$0
$0
$0
$0
$0
$0
$0
$0
$0
$0
$0
$0
$0
$0
$0
$0
$0
$0
$0
$0
$0
$0
$0
$0
$0
$0
$0
$0
$0
$0
$0
$0
$0
$0
$0
$0
$0
$0
$0
$0
$0
$0
$0
$0
$0
$0
$0
$0
$0
$0
$0

$0
$0
$0
$0
$0
$0
$0
$0
$0
$0
$0
$0
$0
$0
$0
$0
$0
$0
$0
$0
$0
$0
$0
$0
$0
$0
$0
$0
$0
$0
$0
$0
$0
$0
$0
$0
$0
$0
$0
$0
$0
$0
$0
$0
$0
$0
$0
$0
$0
$0
$0

$0
$0
$0
$0
$0
$0
$0
$0
$0
$0
$0
$0
$0
$0
$0
$0
$0
$0
$0
$0
$0
$0
$0
$0
$0
$0
$0
$0
$0
$0
$0
$0
$0
$0
$0
$0
$0
$0
$0
$0
$0
$0
$0
$0
$0
$0
$0
$0
$0
$0
$0

0%
0%
0%
0%
0%
0%
0%
0%
0%
0%
0%
0%
0%
0%
0%
0%
0%
0%
0%
0%
0%
0%
0%
0%
0%
0%
0%
0%
0%
0%
0%
0%
0%
0%
0%
0%
0%
0%
0%
0%
0%
0%
0%
0%
0%
0%
0%
0%
0%
0%
0%

$0
$0
$0
$0
$0
$0
$0
$0
$0
$0
$0
$0
$0
$0
$0
$0
$0
$0
$0
$0
$0
$0
$0
$0
$0
$0
$0
$0
$0
$0
$0
$0
$0
$0
$0
$0
$0
$0
$0
$0
$0
$0
$0
$0
$0
$0
$0
$0
$0
$0
$0

$0
$0
$0
$0
$0
$0
$0
$0
$0
$0
$0
$0
$0
$0
$0
$0
$0
$0
$0
$0
$0
$0
$0
$0
$0
$0
$0
$0
$0
$0
$0
$0
$0
$0
$0
$0
$0
$0
$0
$0
$0
$0
$0
$0
$0
$0
$0
$0
$0
$0
$0

$0
$0
$0
$0
$0
$0
$0
$0
$0
$0
$0
$0
$0
$0
$0
$0

0%
0%
0%
0%
0%
0%
0%
0%
0%
0%
0%
0%
0%
0%
0%
0%

$0
$0
$0
$0
$0
$0
$0
$0
$0
$0
$0
$0
$0
$0
$0
$0

$0
$0
$0
$0
$0
$0
$0
$0
$0
$0
$0
$0
$0
$0
$0
$0

$0
REAO DURANTE O DESENVOLVIMENTO
Estratgia de Ao

Custo da
Ao

Fazer com que o dia nasa feliz.

$0

Solicitar gentilmente jantar a luz


de velas para o casal.

$0

Fazer com que o dia nasa feliz.

$0

Solicitar gentilmente jantar a luz


de velas para o casal.
Usar os servios mais
sofisticados e aproveitar a
viagem, descansando para
usufruir melhor o dia seguinte.

$0
$0
$0
$0
$0
$0
$0
$0
$0
$0
$0
$0
$0
$0
$0
$0
$0
$0
$0
$0
$0
$0
$0
$0
$0
$0
$0
$0

Observao

$0
$0
$0
$0
$0
$0
$0
$0
$0
$0
$0
$0
$0
$0
$0
$0
$0
$0
$0
$0
$0
$0
$0
$0
$0
$0
$0
$0
$0
$0
$0
$0
$0
$0
$0
$0
$0
$0
$0
$0
$0
$0
$0
$0
$0
$0
$0
$0
$0
$0
$0

$0
$0
$0
$0
$0
$0
$0
$0
$0
$0
$0
$0
$0
$0
$0
$0
$0
$0
$0
$0
$0
$0
$0
$0
$0
$0
$0
$0
$0
$0
$0
$0
$0
$0
$0
$0
$0
$0
$0
$0
$0
$0
$0
$0
$0
$0
$0
$0
$0
$0
$0

$0
$0
$0
$0
$0
$0
$0
$0
$0
$0
$0
$0
$0
$0
$0
$0
$0
$0
$0
$0
$0
$0
$0
$0
$0
$0
$0
$0
$0
$0
$0
$0
$0
$0
$0
$0
$0
$0
$0
$0
$0
$0
$0
$0
$0
$0
$0
$0
$0
$0
$0

$0
$0
$0
$0
$0
$0
$0
$0
$0
$0
$0
$0
$0
$0
$0
$0

Tipos de reao
Aceitar
Melhorar
Provocar

Valor Esperado do Projeto - Ps-Reao - Base para Proposta


Projeto: Casamento do Senhor Falconi
Cliente: Gran Falconi de Marco
Resp: Gerentino Jnior

Anlise de Custos
Valor Base do Projeto - Original
Custo das Reaes - Ameaas
Custo das Reaes - Oportunidades
Novo Valor Base do Projeto
Riscos - Ameaas
Riscos - Oportunidades
Valor Esperado do Projeto com Riscos
Valor Esperado - Melhor Caso
Valor Esperado - Pior Caso

Valores

Totais de

Valor Total

$40,000
$650
$0
$40,650
$1,195
($332)
$41,513
$37,250
$76,150

Variao

100%

4/30/2009
Ameaas:
Oportunidades:
Observao
sem Riscos

Sensibilidade Pre:
100%
100%
Valores Originais
$40,000

Variao
100%

$4,300
($196)
$44,104
$36,600
$95,500

11%
0%
10.26%
-8.50%
138.75%

1.63%
2.94%
-0.82%
2.12%
-8.36%
87.33%

Com os Custos das Reaes

$11,800

29.03%

Somatrio dos custos das aes de Contingncia

Reserva Gerencial

$0
$0

0.00%

Total das Reservas

$11,800

29.03%

Ameaas
Oportunidades

Reserva de Contingncia

Valores Esperados com Reservas

Valor Esperado do Projeto com Riscos


Valor Esperado - Melhor Caso
Valor Esperado - Pior Caso

Valor Esperado
Valor Esperado

Ps-reao:
100%
100%

$35,500
($3,400)

Valores

$53,313
$49,050
$87,950

Variao

31.15%
20.66%
116.36%

Entrar com o Valor Desejado (normalmente menor que os usuais 10%)

Para Durante o Projeto

CONCLUSO - entrar com o texto referente a suas concluses sobre o Projeto - Base para a Deciso Sobre o Projeto

Lista de Riscos Residuais - Ameaas (Ps-Reao, para durante o Projeto)


Projeto:
Cliente:
Resp:

Casamento do Senhor Falconi


Gran Falconi de Marco
Gerentino Jnior

TOTAL - Valor Esperado das Ameaas


No.
Data
Categoria Evento de Ameaa
Identif.
Causa Raiz
1
4/26/2007 Cerimnia Padre Doente
2
4/26/2007 Cerimnia Ausncia de um dos noivos
3
4/26/2007 Cerimnia Desastre natural
4
4/26/2007 Festa
Problemas com Buffet
5
4/26/2007 Festa
Climatizao indevida do local
6
4/26/2007 Festa
Msica
7
4/26/2007 Viagem
Atraso na chegada ao Aeroporto
8
4/26/2007 Viagem
Cancelamento do Vo
9
4/26/2007 Viagem
Overbook
10
4/26/2007 Viagem
Problemas na retirada do passaporte
11
4/26/2007 Viagem
Problemas na emisso do bilhete
Problemas no trnsito
12
4/26/2007 Viagem
(engarrafamento)
13

4/26/2007 Viagem

Problemas mecnicos no carro

14

4/26/2007 Viagem

Cancelamento do Vo

15
16
17
18
19
20
21
22
23
24
25
26
27
28
29
30
31
32
33
34
35
36

12/30/1899
12/30/1899
12/30/1899
12/30/1899
12/30/1899
12/30/1899
12/30/1899
12/30/1899
12/30/1899
12/30/1899
12/30/1899
12/30/1899
12/30/1899
12/30/1899
12/30/1899
12/30/1899
12/30/1899
12/30/1899
12/30/1899
12/30/1899
12/30/1899
12/30/1899

0
0
0
0
0
0
0
0
0
0
0
0
0
0
0
0
0
0
0
0
0
0

0
0
0
0
0
0
0
0
0
0
0
0
0
0
0
0
0
0
0
0
0
0

Efeito
Cerimonia no se realizar
Cerimonia no se realizar
Cerimonia no se realizar
Mal estar nos convidados
Mal estar nos convidados
Mal estar nos convidados
No conseguir viajar
No conseguir viajar
No conseguir viajar
No conseguir viajar
No conseguir viajar
Atraso na Chegada ao
Aeroporto
Atraso na Chegada ao
Aeroporto
Viagem com trecho no
previsto
0
0
0
0
0
0
0
0
0
0
0
0
0
0
0
0
0
0
0
0
0
0

4/30/2009
Sensibilidade:

100%

$0
$10,000
$20,000
$5,000
$5,000
$2,000
$4,500
$1,000
$1,000
$1,000
$1,000

$35,500
Impacto
Ajustado
$0
$10,000
$20,000
$5,000
$5,000
$2,000
$4,500
$1,000
$1,000
$1,000
$1,000

$1,195
Valor
Esperado
$0
$20
$20
$250
$250
$400
$225
$100
$100
$50
$20

10%

$4,500

$4,500

$450

2%

$5,000

$5,000

$100

10%

$1,000

$1,000

$100

11

0%
0%
0%
0%
0%
0%
0%
0%
0%
0%
0%
0%
0%
0%
0%
0%
0%
0%
0%
0%
0%
0%

$0
$0
$0
$0
$0
$0
$0
$0
$0
$0
$0
$0
$0
$0
$0
$0
$0
$0
$0
$0
$0
$0

$0
$0
$0
$0
$0
$0
$0
$0
$0
$0
$0
$0
$0
$0
$0
$0
$0
$0
$0
$0
$0
$0

$0
$0
$0
$0
$0
$0
$0
$0
$0
$0
$0
$0
$0
$0
$0
$0
$0
$0
$0
$0
$0
$0

0
0
0
0
0
0
0
0
0
0
0
0
0
0
0
0
0
0
0
0
0
0

Probabilidade (%)
0%
0.2%
0.1%
5%
5%
20%
5%
10%
10%
5%
2%

Impacto
(input)

Prioridade
8
12
14
2
6
9
1
10
13
3
7

37
38
39
40
41
42
43
44
45
46
47
48
49
50
51
52
53
54
55
56
57
58
59
60
61
62
63
64
65
66
67
68
69
70
71
72
73
74
75
76
77
78
79
80
81
82
83

12/30/1899
12/30/1899
12/30/1899
12/30/1899
12/30/1899
12/30/1899
12/30/1899
12/30/1899
12/30/1899
12/30/1899
12/30/1899
12/30/1899
12/30/1899
12/30/1899
12/30/1899
12/30/1899
12/30/1899
12/30/1899
12/30/1899
12/30/1899
12/30/1899
12/30/1899
12/30/1899
12/30/1899
12/30/1899
12/30/1899
12/30/1899
12/30/1899
12/30/1899
12/30/1899
12/30/1899
12/30/1899
12/30/1899
12/30/1899
12/30/1899
12/30/1899
12/30/1899
12/30/1899
12/30/1899
12/30/1899
12/30/1899
12/30/1899
12/30/1899
12/30/1899
12/30/1899
12/30/1899
12/30/1899

0
0
0
0
0
0
0
0
0
0
0
0
0
0
0
0
0
0
0
0
0
0
0
0
0
0
0
0
0
0
0
0
0
0
0
0
0
0
0
0
0
0
0
0
0
0
0

0
0
0
0
0
0
0
0
0
0
0
0
0
0
0
0
0
0
0
0
0
0
0
0
0
0
0
0
0
0
0
0
0
0
0
0
0
0
0
0
0
0
0
0
0
0
0

0
0
0
0
0
0
0
0
0
0
0
0
0
0
0
0
0
0
0
0
0
0
0
0
0
0
0
0
0
0
0
0
0
0
0
0
0
0
0
0
0
0
0
0
0
0
0

0%
0%
0%
0%
0%
0%
0%
0%
0%
0%
0%
0%
0%
0%
0%
0%
0%
0%
0%
0%
0%
0%
0%
0%
0%
0%
0%
0%
0%
0%
0%
0%
0%
0%
0%
0%
0%
0%
0%
0%
0%
0%
0%
0%
0%
0%
0%

$0
$0
$0
$0
$0
$0
$0
$0
$0
$0
$0
$0
$0
$0
$0
$0
$0
$0
$0
$0
$0
$0
$0
$0
$0
$0
$0
$0
$0
$0
$0
$0
$0
$0
$0
$0
$0
$0
$0
$0
$0
$0
$0
$0
$0
$0
$0

$0
$0
$0
$0
$0
$0
$0
$0
$0
$0
$0
$0
$0
$0
$0
$0
$0
$0
$0
$0
$0
$0
$0
$0
$0
$0
$0
$0
$0
$0
$0
$0
$0
$0
$0
$0
$0
$0
$0
$0
$0
$0
$0
$0
$0
$0
$0

$0
$0
$0
$0
$0
$0
$0
$0
$0
$0
$0
$0
$0
$0
$0
$0
$0
$0
$0
$0
$0
$0
$0
$0
$0
$0
$0
$0
$0
$0
$0
$0
$0
$0
$0
$0
$0
$0
$0
$0
$0
$0
$0
$0
$0
$0
$0

0
0
0
0
0
0
0
0
0
0
0
0
0
0
0
0
0
0
0
0
0
0
0
0
0
0
0
0
0
0
0
0
0
0
0
0
0
0
0
0
0
0
0
0
0
0
0

84
85
86
87
88
89
90
91
92
93
94
95
96
97
98
99
100
101
102
103
104
105
106
107
108
109
110
111
112
113
114
115
116
117
118
119
120
121
122
123
124
125
126
127
128
129
130

12/30/1899
12/30/1899
12/30/1899
12/30/1899
12/30/1899
12/30/1899
12/30/1899
12/30/1899
12/30/1899
12/30/1899
12/30/1899
12/30/1899
12/30/1899
12/30/1899
12/30/1899
12/30/1899
12/30/1899
12/30/1899
12/30/1899
12/30/1899
12/30/1899
12/30/1899
12/30/1899
12/30/1899
12/30/1899
12/30/1899
12/30/1899
12/30/1899
12/30/1899
12/30/1899
12/30/1899
12/30/1899
12/30/1899
12/30/1899
12/30/1899
12/30/1899
12/30/1899
12/30/1899
12/30/1899
12/30/1899
12/30/1899
12/30/1899
12/30/1899
12/30/1899
12/30/1899
12/30/1899
12/30/1899

0
0
0
0
0
0
0
0
0
0
0
0
0
0
0
0
0
0
0
0
0
0
0
0
0
0
0
0
0
0
0
0
0
0
0
0
0
0
0
0
0
0
0
0
0
0
0

0
0
0
0
0
0
0
0
0
0
0
0
0
0
0
0
0
0
0
0
0
0
0
0
0
0
0
0
0
0
0
0
0
0
0
0
0
0
0
0
0
0
0
0
0
0
0

0
0
0
0
0
0
0
0
0
0
0
0
0
0
0
0
0
0
0
0
0
0
0
0
0
0
0
0
0
0
0
0
0
0
0
0
0
0
0
0
0
0
0
0
0
0
0

0%
0%
0%
0%
0%
0%
0%
0%
0%
0%
0%
0%
0%
0%
0%
0%
0%
0%
0%
0%
0%
0%
0%
0%
0%
0%
0%
0%
0%
0%
0%
0%
0%
0%
0%
0%
0%
0%
0%
0%
0%
0%
0%
0%
0%
0%
0%

$0
$0
$0
$0
$0
$0
$0
$0
$0
$0
$0
$0
$0
$0
$0
$0
$0
$0
$0
$0
$0
$0
$0
$0
$0
$0
$0
$0
$0
$0
$0
$0
$0
$0
$0
$0
$0
$0
$0
$0
$0
$0
$0
$0
$0
$0
$0

$0
$0
$0
$0
$0
$0
$0
$0
$0
$0
$0
$0
$0
$0
$0
$0
$0
$0
$0
$0
$0
$0
$0
$0
$0
$0
$0
$0
$0
$0
$0
$0
$0
$0
$0
$0
$0
$0
$0
$0
$0
$0
$0
$0
$0
$0
$0

$0
$0
$0
$0
$0
$0
$0
$0
$0
$0
$0
$0
$0
$0
$0
$0
$0
$0
$0
$0
$0
$0
$0
$0
$0
$0
$0
$0
$0
$0
$0
$0
$0
$0
$0
$0
$0
$0
$0
$0
$0
$0
$0
$0
$0
$0
$0

0
0
0
0
0
0
0
0
0
0
0
0
0
0
0
0
0
0
0
0
0
0
0
0
0
0
0
0
0
0
0
0
0
0
0
0
0
0
0
0
0
0
0
0
0
0
0

131
132
133
134
135
136
137
138
139
140
141
142
143
144
145
146
147
148
149
150
151
152
153
154
155
156
157
158
159
160
161
162
163
164
165
166
167
168
169
170
171
172
173
174
175
176
177

12/30/1899
12/30/1899
12/30/1899
12/30/1899
12/30/1899
12/30/1899
12/30/1899
12/30/1899
12/30/1899
12/30/1899
12/30/1899
12/30/1899
12/30/1899
12/30/1899
12/30/1899
12/30/1899
12/30/1899
12/30/1899
12/30/1899
12/30/1899
12/30/1899
12/30/1899
12/30/1899
12/30/1899
12/30/1899
12/30/1899
12/30/1899
12/30/1899
12/30/1899
12/30/1899
12/30/1899
12/30/1899
12/30/1899
12/30/1899
12/30/1899
12/30/1899
12/30/1899
12/30/1899
12/30/1899
12/30/1899
12/30/1899
12/30/1899
12/30/1899
12/30/1899
12/30/1899
12/30/1899
12/30/1899

0
0
0
0
0
0
0
0
0
0
0
0
0
0
0
0
0
0
0
0
0
0
0
0
0
0
0
0
0
0
0
0
0
0
0
0
0
0
0
0
0
0
0
0
0
0
0

0
0
0
0
0
0
0
0
0
0
0
0
0
0
0
0
0
0
0
0
0
0
0
0
0
0
0
0
0
0
0
0
0
0
0
0
0
0
0
0
0
0
0
0
0
0
0

0
0
0
0
0
0
0
0
0
0
0
0
0
0
0
0
0
0
0
0
0
0
0
0
0
0
0
0
0
0
0
0
0
0
0
0
0
0
0
0
0
0
0
0
0
0
0

0%
0%
0%
0%
0%
0%
0%
0%
0%
0%
0%
0%
0%
0%
0%
0%
0%
0%
0%
0%
0%
0%
0%
0%
0%
0%
0%
0%
0%
0%
0%
0%
0%
0%
0%
0%
0%
0%
0%
0%
0%
0%
0%
0%
0%
0%
0%

$0
$0
$0
$0
$0
$0
$0
$0
$0
$0
$0
$0
$0
$0
$0
$0
$0
$0
$0
$0
$0
$0
$0
$0
$0
$0
$0
$0
$0
$0
$0
$0
$0
$0
$0
$0
$0
$0
$0
$0
$0
$0
$0
$0
$0
$0
$0

$0
$0
$0
$0
$0
$0
$0
$0
$0
$0
$0
$0
$0
$0
$0
$0
$0
$0
$0
$0
$0
$0
$0
$0
$0
$0
$0
$0
$0
$0
$0
$0
$0
$0
$0
$0
$0
$0
$0
$0
$0
$0
$0
$0
$0
$0
$0

$0
$0
$0
$0
$0
$0
$0
$0
$0
$0
$0
$0
$0
$0
$0
$0
$0
$0
$0
$0
$0
$0
$0
$0
$0
$0
$0
$0
$0
$0
$0
$0
$0
$0
$0
$0
$0
$0
$0
$0
$0
$0
$0
$0
$0
$0
$0

0
0
0
0
0
0
0
0
0
0
0
0
0
0
0
0
0
0
0
0
0
0
0
0
0
0
0
0
0
0
0
0
0
0
0
0
0
0
0
0
0
0
0
0
0
0
0

178
179
180
181
182
183
184
185
186
187
188
189
190
191
192
193
194
195
196
197
198
199
200

12/30/1899
12/30/1899
12/30/1899
12/30/1899
12/30/1899
12/30/1899
12/30/1899
12/30/1899
12/30/1899
12/30/1899
12/30/1899
12/30/1899
12/30/1899
12/30/1899
12/30/1899
12/30/1899
12/30/1899
12/30/1899
12/30/1899
12/30/1899
12/30/1899
12/30/1899
12/30/1899

0
0
0
0
0
0
0
0
0
0
0
0
0
0
0
0
0
0
0
0
0
0
0

0
0
0
0
0
0
0
0
0
0
0
0
0
0
0
0
0
0
0
0
0
0
0

0
0
0
0
0
0
0
0
0
0
0
0
0
0
0
0
0
0
0
0
0
0
0

0%
0%
0%
0%
0%
0%
0%
0%
0%
0%
0%
0%
0%
0%
0%
0%
0%
0%
0%
0%
0%
0%
0%

$0
$0
$0
$0
$0
$0
$0
$0
$0
$0
$0
$0
$0
$0
$0
$0
$0
$0
$0
$0
$0
$0
$0

Probabilidade:

Chance de Ocorrncia do Risco (%)

Sensibilidade:

Percentual de variao sobre a Quantificao (probabilidade e Impacto) do Risco - ferramenta de anlise

$0
$0
$0
$0
$0
$0
$0
$0
$0
$0
$0
$0
$0
$0
$0
$0
$0
$0
$0
$0
$0
$0
$0

$0
$0
$0
$0
$0
$0
$0
$0
$0
$0
$0
$0
$0
$0
$0
$0
$0
$0
$0
$0
$0
$0
$0

0
0
0
0
0
0
0
0
0
0
0
0
0
0
0
0
0
0
0
0
0
0
0

Lista de Riscos Residuais - Oportunidades (Ps-Reao, para durante o Projeto)


Projeto:
Cliente:
Resp:

Casamento do Senhor Falconi


Gran Falconi de Marco
Gerentino Jnior

TOTAL - Valor Esperado das Oportunidades


No.
Data
Categoria Evento de Oportunidade
Identif.
Causa Raiz
1

26/04/07 Viagem

Atraso no Vo

26/04/07 Viagem

Atraso no Vo

26/04/07 Viagem

Cancelamento do Vo

30/12/99 0

Cancelamento do Vo

5
6
7
8
9
10
11
12
13
14
15
16
17
18
19
20
21
22
23
24
25
26
27
28
29
30
31
32
33
34
35

26/04/07
30/12/99
30/12/99
30/12/99
30/12/99
30/12/99
30/12/99
30/12/99
30/12/99
30/12/99
30/12/99
30/12/99
30/12/99
30/12/99
30/12/99
30/12/99
30/12/99
30/12/99
30/12/99
30/12/99
30/12/99
30/12/99
30/12/99
30/12/99
30/12/99
30/12/99
30/12/99
30/12/99
30/12/99
30/12/99
30/12/99

Overbook
0
0
0
0
0
0
0
0
0
0
0
0
0
0
0
0
0
0
0
0
0
0
0
0
0
0
0
0
0
0

Viagem
0
0
0
0
0
0
0
0
0
0
0
0
0
0
0
0
0
0
0
0
0
0
0
0
0
0
0
0
0
0

Efeito
Pernoite em hotel pagos
pela companhia area
Refeies pagas pela
companhia area
Pernoite em hotel pagos
pela companhia area
Refeies pagas pela
companhia area
Troca de categoria no vo
0
0
0
0
0
0
0
0
0
0
0
0
0
0
0
0
0
0
0
0
0
0
0
0
0
0
0
0
0
0

Probabilidade (%)

4/30/2009
Sensibilidade:

Impacto
(input)

$3,400
Impacto
Ajustado

100%

$332
Valor
PrioriEsperado
dade

4%

$1,000

$1,000

$40

8%

$200

$200

$16

10%

$1,000

$1,000

$40

18%

$200

$200

$36

20%
0%
0%
0%
0%
0%
0%
0%
0%
0%
0%
0%
0%
0%
0%
0%
0%
0%
0%
0%
0%
0%
0%
0%
0%
0%
0%
0%
0%
0%
0%

$1,000
$0
$0
$0
$0
$0
$0
$0
$0
$0
$0
$0
$0
$0
$0
$0
$0
$0
$0
$0
$0
$0
$0
$0
$0
$0
$0
$0
$0
$0
$0

$1,000
$0
$0
$0
$0
$0
$0
$0
$0
$0
$0
$0
$0
$0
$0
$0
$0
$0
$0
$0
$0
$0
$0
$0
$0
$0
$0
$0
$0
$0
$0

$200
$0
$0
$0
$0
$0
$0
$0
$0
$0
$0
$0
$0
$0
$0
$0
$0
$0
$0
$0
$0
$0
$0
$0
$0
$0
$0
$0
$0
$0
$0

5
#REF!
#REF!
#REF!
#REF!
#REF!
#REF!
#REF!
#REF!
#REF!
#REF!
#REF!
#REF!
#REF!
#REF!
#REF!
#REF!
#REF!
#REF!
#REF!
#REF!
#REF!
#REF!
#REF!
#REF!
#REF!
#REF!
#REF!
#REF!
#REF!
#REF!

36
37
38
39
40
41
42
43
44
45
46
47
48
49
50
51
52
53
54
55
56
57
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30/12/99
30/12/99

0
0
0
0
0
0
0
0
0
0
0
0
0
0
0
0
0
0
0
0
0
0
0
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0
0
0
0
0
0
0
0
0
0
0
0
0
0
0
0
0
0
0
0
0
0
0

0
0
0
0
0
0
0
0
0
0
0
0
0
0
0
0
0
0
0
0
0
0
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0
0
0
0
0
0
0
0
0
0
0
0
0
0
0
0
0
0
0
0
0
0

0
0
0
0
0
0
0
0
0
0
0
0
0
0
0
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0
0
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0
0
0
0
0
0
0
0
0
0
0
0
0
0
0
0
0
0
0
0
0

0%
0%
0%
0%
0%
0%
0%
0%
0%
0%
0%
0%
0%
0%
0%
0%
0%
0%
0%
0%
0%
0%
0%
0%
0%
0%
0%
0%
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0%
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0%
0%
0%
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0%

$0
$0
$0
$0
$0
$0
$0
$0
$0
$0
$0
$0
$0
$0
$0
$0
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$0
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$0
$0
$0
$0
$0
$0
$0
$0
$0

$0
$0
$0
$0
$0
$0
$0
$0
$0
$0
$0
$0
$0
$0
$0
$0
$0
$0
$0
$0
$0
$0
$0
$0
$0
$0
$0
$0
$0
$0
$0
$0
$0
$0
$0
$0
$0
$0
$0
$0
$0
$0
$0
$0
$0
$0
$0

$0
$0
$0
$0
$0
$0
$0
$0
$0
$0
$0
$0
$0
$0
$0
$0
$0
$0
$0
$0
$0
$0
$0
$0
$0
$0
$0
$0
$0
$0
$0
$0
$0
$0
$0
$0
$0
$0
$0
$0
$0
$0
$0
$0
$0
$0
$0

#REF!
#REF!
#REF!
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83
84
85
86
87
88
89
90
91
92
93
94
95
96
97
98
99
100
101
102
103
104
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112
113
114
115
116
117
118
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120
121
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129

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0
0
0
0
0
0
0
0
0
0
0
0
0
0
0
0
0
0
0
0
0
0
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0
0
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0
0
0
0
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0
0
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0
0
0
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0
0
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0
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0
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0
0
0
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0

0
0
0
0
0
0
0
0
0
0
0
0
0
0
0
0
0
0
0
0
0
0
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0
0
0
0
0
0
0
0
0
0
0
0
0
0
0
0
0
0
0
0
0
0

0%
0%
0%
0%
0%
0%
0%
0%
0%
0%
0%
0%
0%
0%
0%
0%
0%
0%
0%
0%
0%
0%
0%
0%
0%
0%
0%
0%
0%
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0%
0%
0%
0%
0%
0%
0%
0%
0%
0%
0%
0%
0%
0%
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0%

$0
$0
$0
$0
$0
$0
$0
$0
$0
$0
$0
$0
$0
$0
$0
$0
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$0
$0
$0
$0
$0
$0
$0
$0
$0
$0
$0
$0
$0
$0
$0
$0

$0
$0
$0
$0
$0
$0
$0
$0
$0
$0
$0
$0
$0
$0
$0
$0
$0
$0
$0
$0
$0
$0
$0
$0
$0
$0
$0
$0
$0
$0
$0
$0
$0
$0
$0
$0
$0
$0
$0
$0
$0
$0
$0
$0
$0
$0
$0

$0
$0
$0
$0
$0
$0
$0
$0
$0
$0
$0
$0
$0
$0
$0
$0
$0
$0
$0
$0
$0
$0
$0
$0
$0
$0
$0
$0
$0
$0
$0
$0
$0
$0
$0
$0
$0
$0
$0
$0
$0
$0
$0
$0
$0
$0
$0

#REF!
#REF!
#REF!
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130
131
132
133
134
135
136
137
138
139
140
141
142
143
144
145
146
147
148
149
150
151
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161
162
163
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170
171
172
173
174
175
176

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30/12/99
30/12/99
30/12/99
30/12/99
30/12/99
30/12/99
30/12/99
30/12/99
30/12/99

0
0
0
0
0
0
0
0
0
0
0
0
0
0
0
0
0
0
0
0
0
0
0
0
0
0
0
0
0
0
0
0
0
0
0
0
0
0
0
0
0
0
0
0
0
0
0

0
0
0
0
0
0
0
0
0
0
0
0
0
0
0
0
0
0
0
0
0
0
0
0
0
0
0
0
0
0
0
0
0
0
0
0
0
0
0
0
0
0
0
0
0
0
0

0
0
0
0
0
0
0
0
0
0
0
0
0
0
0
0
0
0
0
0
0
0
0
0
0
0
0
0
0
0
0
0
0
0
0
0
0
0
0
0
0
0
0
0
0
0
0

0%
0%
0%
0%
0%
0%
0%
0%
0%
0%
0%
0%
0%
0%
0%
0%
0%
0%
0%
0%
0%
0%
0%
0%
0%
0%
0%
0%
0%
0%
0%
0%
0%
0%
0%
0%
0%
0%
0%
0%
0%
0%
0%
0%
0%
0%
0%

$0
$0
$0
$0
$0
$0
$0
$0
$0
$0
$0
$0
$0
$0
$0
$0
$0
$0
$0
$0
$0
$0
$0
$0
$0
$0
$0
$0
$0
$0
$0
$0
$0
$0
$0
$0
$0
$0
$0
$0
$0
$0
$0
$0
$0
$0
$0

$0
$0
$0
$0
$0
$0
$0
$0
$0
$0
$0
$0
$0
$0
$0
$0
$0
$0
$0
$0
$0
$0
$0
$0
$0
$0
$0
$0
$0
$0
$0
$0
$0
$0
$0
$0
$0
$0
$0
$0
$0
$0
$0
$0
$0
$0
$0

$0
$0
$0
$0
$0
$0
$0
$0
$0
$0
$0
$0
$0
$0
$0
$0
$0
$0
$0
$0
$0
$0
$0
$0
$0
$0
$0
$0
$0
$0
$0
$0
$0
$0
$0
$0
$0
$0
$0
$0
$0
$0
$0
$0
$0
$0
$0

#REF!
#REF!
#REF!
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#REF!
#REF!
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#REF!
#REF!
#REF!
#REF!
#REF!
#REF!
#REF!
#REF!
#REF!
#REF!
#REF!
#REF!
#REF!
#REF!
#REF!
#REF!
#REF!
#REF!
#REF!
#REF!
#REF!
#REF!
#REF!
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177
178
179
180
181
182
183
184
185
186
187
188
189
190
191
192
193
194
195
196
197
198
199
200

30/12/99
30/12/99
30/12/99
30/12/99
30/12/99
30/12/99
30/12/99
30/12/99
30/12/99
30/12/99
30/12/99
30/12/99
30/12/99
30/12/99
30/12/99
30/12/99
30/12/99
30/12/99
30/12/99
30/12/99
30/12/99
30/12/99
30/12/99
30/12/99

0
0
0
0
0
0
0
0
0
0
0
0
0
0
0
0
0
0
0
0
0
0
0
0

0
0
0
0
0
0
0
0
0
0
0
0
0
0
0
0
0
0
0
0
0
0
0
0

0
0
0
0
0
0
0
0
0
0
0
0
0
0
0
0
0
0
0
0
0
0
0
0

0%
0%
0%
0%
0%
0%
0%
0%
0%
0%
0%
0%
0%
0%
0%
0%
0%
0%
0%
0%
0%
0%
0%
0%

$0
$0
$0
$0
$0
$0
$0
$0
$0
$0
$0
$0
$0
$0
$0
$0
$0
$0
$0
$0
$0
$0
$0
$0

Probabilidade:

Chance de Ocorrncia do Risco (%)

Sensibilidade:

Percentual de variao sobre a Quantificao (probabilidade e Impacto) do Risco - ferramenta de anlise

$0
$0
$0
$0
$0
$0
$0
$0
$0
$0
$0
$0
$0
$0
$0
$0
$0
$0
$0
$0
$0
$0
$0
$0

$0
$0
$0
$0
$0
$0
$0
$0
$0
$0
$0
$0
$0
$0
$0
$0
$0
$0
$0
$0
$0
$0
$0
$0

#REF!
#REF!
#REF!
#REF!
#REF!
#REF!
#REF!
#REF!
#REF!
#REF!
#REF!
#REF!
#REF!
#REF!
#REF!
#REF!
#REF!
#REF!
#REF!
#REF!
#REF!
#REF!
#REF!
#REF!

Controle dos Riscos Durante o Desenvolvimento do Projeto


Projeto:
Cliente:
Resp:

AMEAAS
No.

Data
Identif.

Casamento do Senhor Falconi


Gran Falconi de Marco
Gerentino Jnior

4/30/2009

OPORTUNIDADES a partir da linha 214

(Oportunidades Abaixo)

Categoria Evento de Ameaa


Causa Raiz

26/04/07 Cerimnia Padre Doente

26/04/07 Cerimnia Ausncia de um dos noivos

26/04/07 Cerimnia Desastre natural

Efeito
Cerimonia no se
realizar
Cerimonia no se
realizar

26/04/07 Festa

Msica

7
8

26/04/07 Viagem
26/04/07 Viagem

Atraso na chegada ao Aeroporto


Cancelamento do Vo

Cerimonia no se
realizar
Mal estar nos
convidados
Mal estar nos
convidados
Mal estar nos
convidados
No conseguir viajar
No conseguir viajar

26/04/07 Viagem

Overbook

No conseguir viajar

10

26/04/07 Viagem

Problemas na retirada do passaporte

No conseguir viajar

11

26/04/07 Viagem

Problemas na emisso do bilhete

No conseguir viajar

12

26/04/07 Viagem

Problemas no trnsito
(engarrafamento)

13

26/04/07 Viagem

Problemas mecnicos no carro

14

26/04/07 Viagem

Cancelamento do Vo

15
16
17
18
19
20
21
22
23
24
25
26
27
28

30/12/99
30/12/99
30/12/99
30/12/99
30/12/99
30/12/99
30/12/99
30/12/99
30/12/99
30/12/99
30/12/99
30/12/99
30/12/99
30/12/99

0
0
0
0
0
0
0
0
0
0
0
0
0
0

Atraso na Chegada ao
Aeroporto
Atraso na Chegada ao
Aeroporto
Viagem com trecho
no previsto
0
0
0
0
0
0
0
0
0
0
0
0
0
0

26/04/07 Festa

Problemas com Buffet

26/04/07 Festa

Climatizao indevida do local

0
0
0
0
0
0
0
0
0
0
0
0
0
0

Novo Valor
Esperado

Reao

Contactar o Padre reserva, garantindo


todas as possveis despesas.
A) Aplicao das multas cabveis e
$20 processo de danos morais. B)
Agendar nova data para casamento.
$0

$20 Agendar nova data para casamento.


Realizar pedidos de empresas do tipo
$250
fast-food para entregas imediatas
$250 Usar ventiladores reservas
A) Usar o DJ. B) Parar a msica e
$400
fazer um Karaok.
$225 Remarcar a passagem e hoteis
Agncia se encarrega de remarcar
$100
passagens
hotel.
Agncia se eencarrega
de remarcar
$100
passagens e hotel.
Agncia se encarrega de remarcar
$50
passagens e hotel.
Agncia se encarrega de remarcar
$20
passagens e hotel.
$450 Remarcar a passagem e hoteis
$100 Pegar txi
$100 Remarcar horrio de chegado no hotel
$0
$0
$0
$0
$0
$0
$0
$0
$0
$0
$0
$0
$0
$0

0
0
0
0
0
0
0
0
0
0
0
0
0
0

Ao
de

Custo da
Reao
$500
$0
$0
$2,000
$0
$0
$4,500
$0
$0
$0
$0
$4,500
$300
$0
$0
$0
$0
$0
$0
$0
$0
$0
$0
$0
$0
$0
$0
$0

Responsvel Responsvel
Data
Acomp.
Reao
Ocorrncia

29
30
31
32
33
34
35
36
37
38
39
40
41
42
43
44
45
46
47
48
49
50
51
52
53
54
55
56
57
58
59
60
61
62
63
64
65
66
67
68
69
70
71
72
73
74
75
76
77
78

30/12/99
30/12/99
30/12/99
30/12/99
30/12/99
30/12/99
30/12/99
30/12/99
30/12/99
30/12/99
30/12/99
30/12/99
30/12/99
30/12/99
30/12/99
30/12/99
30/12/99
30/12/99
30/12/99
30/12/99
30/12/99
30/12/99
30/12/99
30/12/99
30/12/99
30/12/99
30/12/99
30/12/99
30/12/99
30/12/99
30/12/99
30/12/99
30/12/99
30/12/99
30/12/99
30/12/99
30/12/99
30/12/99
30/12/99
30/12/99
30/12/99
30/12/99
30/12/99
30/12/99
30/12/99
30/12/99
30/12/99
30/12/99
30/12/99
30/12/99

0
0
0
0
0
0
0
0
0
0
0
0
0
0
0
0
0
0
0
0
0
0
0
0
0
0
0
0
0
0
0
0
0
0
0
0
0
0
0
0
0
0
0
0
0
0
0
0
0
0

0
0
0
0
0
0
0
0
0
0
0
0
0
0
0
0
0
0
0
0
0
0
0
0
0
0
0
0
0
0
0
0
0
0
0
0
0
0
0
0
0
0
0
0
0
0
0
0
0
0

0
0
0
0
0
0
0
0
0
0
0
0
0
0
0
0
0
0
0
0
0
0
0
0
0
0
0
0
0
0
0
0
0
0
0
0
0
0
0
0
0
0
0
0
0
0
0
0
0
0

$0
$0
$0
$0
$0
$0
$0
$0
$0
$0
$0
$0
$0
$0
$0
$0
$0
$0
$0
$0
$0
$0
$0
$0
$0
$0
$0
$0
$0
$0
$0
$0
$0
$0
$0
$0
$0
$0
$0
$0
$0
$0
$0
$0
$0
$0
$0
$0
$0
$0

0
0
0
0
0
0
0
0
0
0
0
0
0
0
0
0
0
0
0
0
0
0
0
0
0
0
0
0
0
0
0
0
0
0
0
0
0
0
0
0
0
0
0
0
0
0
0
0
0
0

$0
$0
$0
$0
$0
$0
$0
$0
$0
$0
$0
$0
$0
$0
$0
$0
$0
$0
$0
$0
$0
$0
$0
$0
$0
$0
$0
$0
$0
$0
$0
$0
$0
$0
$0
$0
$0
$0
$0
$0
$0
$0
$0
$0
$0
$0
$0
$0
$0
$0

79
80
81
82
83
84
85
86
87
88
89
90
91
92
93
94
95
96
97
98
99
100
101
102
103
104
105
106
107
108
109
110
111
112
113
114
115
116
117
118
119
120
121
122
123
124
125
126
127
128

30/12/99
30/12/99
30/12/99
30/12/99
30/12/99
30/12/99
30/12/99
30/12/99
30/12/99
30/12/99
30/12/99
30/12/99
30/12/99
30/12/99
30/12/99
30/12/99
30/12/99
30/12/99
30/12/99
30/12/99
30/12/99
30/12/99
30/12/99
30/12/99
30/12/99
30/12/99
30/12/99
30/12/99
30/12/99
30/12/99
30/12/99
30/12/99
30/12/99
30/12/99
30/12/99
30/12/99
30/12/99
30/12/99
30/12/99
30/12/99
30/12/99
30/12/99
30/12/99
30/12/99
30/12/99
30/12/99
30/12/99
30/12/99
30/12/99
30/12/99

0
0
0
0
0
0
0
0
0
0
0
0
0
0
0
0
0
0
0
0
0
0
0
0
0
0
0
0
0
0
0
0
0
0
0
0
0
0
0
0
0
0
0
0
0
0
0
0
0
0

0
0
0
0
0
0
0
0
0
0
0
0
0
0
0
0
0
0
0
0
0
0
0
0
0
0
0
0
0
0
0
0
0
0
0
0
0
0
0
0
0
0
0
0
0
0
0
0
0
0

0
0
0
0
0
0
0
0
0
0
0
0
0
0
0
0
0
0
0
0
0
0
0
0
0
0
0
0
0
0
0
0
0
0
0
0
0
0
0
0
0
0
0
0
0
0
0
0
0
0

$0
$0
$0
$0
$0
$0
$0
$0
$0
$0
$0
$0
$0
$0
$0
$0
$0
$0
$0
$0
$0
$0
$0
$0
$0
$0
$0
$0
$0
$0
$0
$0
$0
$0
$0
$0
$0
$0
$0
$0
$0
$0
$0
$0
$0
$0
$0
$0
$0
$0

0
0
0
0
0
0
0
0
0
0
0
0
0
0
0
0
0
0
0
0
0
0
0
0
0
0
0
0
0
0
0
0
0
0
0
0
0
0
0
0
0
0
0
0
0
0
0
0
0
0

$0
$0
$0
$0
$0
$0
$0
$0
$0
$0
$0
$0
$0
$0
$0
$0
$0
$0
$0
$0
$0
$0
$0
$0
$0
$0
$0
$0
$0
$0
$0
$0
$0
$0
$0
$0
$0
$0
$0
$0
$0
$0
$0
$0
$0
$0
$0
$0
$0
$0

129
130
131
132
133
134
135
136
137
138
139
140
141
142
143
144
145
146
147
148
149
150
151
152
153
154
155
156
157
158
159
160
161
162
163
164
165
166
167
168
169
170
171
172
173
174
175
176
177
178

30/12/99
30/12/99
30/12/99
30/12/99
30/12/99
30/12/99
30/12/99
30/12/99
30/12/99
30/12/99
30/12/99
30/12/99
30/12/99
30/12/99
30/12/99
30/12/99
30/12/99
30/12/99
30/12/99
30/12/99
30/12/99
30/12/99
30/12/99
30/12/99
30/12/99
30/12/99
30/12/99
30/12/99
30/12/99
30/12/99
30/12/99
30/12/99
30/12/99
30/12/99
30/12/99
30/12/99
30/12/99
30/12/99
30/12/99
30/12/99
30/12/99
30/12/99
30/12/99
30/12/99
30/12/99
30/12/99
30/12/99
30/12/99
30/12/99
30/12/99

0
0
0
0
0
0
0
0
0
0
0
0
0
0
0
0
0
0
0
0
0
0
0
0
0
0
0
0
0
0
0
0
0
0
0
0
0
0
0
0
0
0
0
0
0
0
0
0
0
0

0
0
0
0
0
0
0
0
0
0
0
0
0
0
0
0
0
0
0
0
0
0
0
0
0
0
0
0
0
0
0
0
0
0
0
0
0
0
0
0
0
0
0
0
0
0
0
0
0
0

0
0
0
0
0
0
0
0
0
0
0
0
0
0
0
0
0
0
0
0
0
0
0
0
0
0
0
0
0
0
0
0
0
0
0
0
0
0
0
0
0
0
0
0
0
0
0
0
0
0

$0
$0
$0
$0
$0
$0
$0
$0
$0
$0
$0
$0
$0
$0
$0
$0
$0
$0
$0
$0
$0
$0
$0
$0
$0
$0
$0
$0
$0
$0
$0
$0
$0
$0
$0
$0
$0
$0
$0
$0
$0
$0
$0
$0
$0
$0
$0
$0
$0
$0

0
0
0
0
0
0
0
0
0
0
0
0
0
0
0
0
0
0
0
0
0
0
0
0
0
0
0
0
0
0
0
0
0
0
0
0
0
0
0
0
0
0
0
0
0
0
0
0
0
0

$0
$0
$0
$0
$0
$0
$0
$0
$0
$0
$0
$0
$0
$0
$0
$0
$0
$0
$0
$0
$0
$0
$0
$0
$0
$0
$0
$0
$0
$0
$0
$0
$0
$0
$0
$0
$0
$0
$0
$0
$0
$0
$0
$0
$0
$0
$0
$0
$0
$0

179
180
181
182
183
184
185
186
187
188
189
190
191
192
193
194
195
196
197
198
199
200

30/12/99
30/12/99
30/12/99
30/12/99
30/12/99
30/12/99
30/12/99
30/12/99
30/12/99
30/12/99
30/12/99
30/12/99
30/12/99
30/12/99
30/12/99
30/12/99
30/12/99
30/12/99
30/12/99
30/12/99
30/12/99
30/12/99

0
0
0
0
0
0
0
0
0
0
0
0
0
0
0
0
0
0
0
0
0
0

0
0
0
0
0
0
0
0
0
0
0
0
0
0
0
0
0
0
0
0
0
0

OPORTUNIDADES
No.
1

Data
Categoria Evento de Oportunidade
Identif.
(descrio do Risco)
26/04/07 Viagem
Atraso no Vo

26/04/07 Viagem

Atraso no Vo

26/04/07 Viagem

Cancelamento do Vo

30/12/99 0

Cancelamento do Vo

26/04/07 Viagem

Overbook

6
7
8
9
10
11
12
13
14
15
16
17
18
19

30/12/99
30/12/99
30/12/99
30/12/99
30/12/99
30/12/99
30/12/99
30/12/99
30/12/99
30/12/99
30/12/99
30/12/99
30/12/99
30/12/99

0
0
0
0
0
0
0
0
0
0
0
0
0
0

0
0
0
0
0
0
0
0
0
0
0
0
0
0

0
0
0
0
0
0
0
0
0
0
0
0
0
0
0
0
0
0
0
0
0
0

$0
$0
$0
$0
$0
$0
$0
$0
$0
$0
$0
$0
$0
$0
$0
$0
$0
$0
$0
$0
$0
$0
$2,085

0
0
0
0
0
0
0
0
0
0
0
0
0
0
0
0
0
0
0
0
0
0

Novo Valor
Ao
Esperado
Pernoite em hotel pagos
$40 Fazer com que o dia nasa feliz.
Solicitar gentilmente jantar a luz de
Refeies pagas pela c
$16
velas para o casal.
Pernoite em hotel pagos
$40 Fazer com que o dia nasa feliz.
Solicitar gentilmente jantar a luz de
Refeies pagas pela c
$36
velas para o casal.
Usar os servios mais sofisticados e
Troca de categoria no v
$200 aproveitar a viagem, descansando
para usufruir melhor o dia seguinte.
0
$0 0
0
$0 0
0
$0 0
0
$0 0
0
$0 0
0
$0 0
0
$0 0
0
$0 0
0
$0 0
0
$0 0
0
$0 0
0
$0 0
0
$0 0
0
$0 0

$0
$0
$0
$0
$0
$0
$0
$0
$0
$0
$0
$0
$0
$0
$0
$0
$0
$0
$0
$0
$0
$0
$11,800

Ao
de

Custo da
Responsvel Responsvel
Data
Ao
Acomp.
Ao
Ocorrncia
$0
$0
$0
$0
$0
$0
$0
$0
$0
$0
$0
$0
$0
$0
$0
$0
$0
$0
$0

20
21
22
23
24
25
26
27
28
29
30
31
32
33
34
35
36
37
38
39
40
41
42
43
44
45
46
47
48
49
50
51
52
53
54
55
56
57
58
59
60
61
62
63
64
65
66
67
68
69

30/12/99
30/12/99
30/12/99
30/12/99
30/12/99
30/12/99
30/12/99
30/12/99
30/12/99
30/12/99
30/12/99
30/12/99
30/12/99
30/12/99
30/12/99
30/12/99
30/12/99
30/12/99
30/12/99
30/12/99
30/12/99
30/12/99
30/12/99
30/12/99
30/12/99
30/12/99
30/12/99
30/12/99
30/12/99
30/12/99
30/12/99
30/12/99
30/12/99
30/12/99
30/12/99
30/12/99
30/12/99
30/12/99
30/12/99
30/12/99
30/12/99
30/12/99
30/12/99
30/12/99
30/12/99
30/12/99
30/12/99
30/12/99
30/12/99
30/12/99

0
0
0
0
0
0
0
0
0
0
0
0
0
0
0
0
0
0
0
0
0
0
0
0
0
0
0
0
0
0
0
0
0
0
0
0
0
0
0
0
0
0
0
0
0
0
0
0
0
0

0
0
0
0
0
0
0
0
0
0
0
0
0
0
0
0
0
0
0
0
0
0
0
0
0
0
0
0
0
0
0
0
0
0
0
0
0
0
0
0
0
0
0
0
0
0
0
0
0
0

0
0
0
0
0
0
0
0
0
0
0
0
0
0
0
0
0
0
0
0
0
0
0
0
0
0
0
0
0
0
0
0
0
0
0
0
0
0
0
0
0
0
0
0
0
0
0
0
0
0

$0
$0
$0
$0
$0
$0
$0
$0
$0
$0
$0
$0
$0
$0
$0
$0
$0
$0
$0
$0
$0
$0
$0
$0
$0
$0
$0
$0
$0
$0
$0
$0
$0
$0
$0
$0
$0
$0
$0
$0
$0
$0
$0
$0
$0
$0
$0
$0
$0
$0

0
0
0
0
0
0
0
0
0
0
0
0
0
0
0
0
0
0
0
0
0
0
0
0
0
0
0
0
0
0
0
0
0
0
0
0
0
0
0
0
0
0
0
0
0
0
0
0
0
0

$0
$0
$0
$0
$0
$0
$0
$0
$0
$0
$0
$0
$0
$0
$0
$0
$0
$0
$0
$0
$0
$0
$0
$0
$0
$0
$0
$0
$0
$0
$0
$0
$0
$0
$0
$0
$0
$0
$0
$0
$0
$0
$0
$0
$0
$0
$0
$0
$0
$0

70
71
72
73
74
75
76
77
78
79
80
81
82
83
84
85
86
87
88
89
90
91
92
93
94
95
96
97
98
99
100
101
102
103
104
105
106
107
108
109
110
111
112
113
114
115
116
117
118
119

30/12/99
30/12/99
30/12/99
30/12/99
30/12/99
30/12/99
30/12/99
30/12/99
30/12/99
30/12/99
30/12/99
30/12/99
30/12/99
30/12/99
30/12/99
30/12/99
30/12/99
30/12/99
30/12/99
30/12/99
30/12/99
30/12/99
30/12/99
30/12/99
30/12/99
30/12/99
30/12/99
30/12/99
30/12/99
30/12/99
30/12/99
30/12/99
30/12/99
30/12/99
30/12/99
30/12/99
30/12/99
30/12/99
30/12/99
30/12/99
30/12/99
30/12/99
30/12/99
30/12/99
30/12/99
30/12/99
30/12/99
30/12/99
30/12/99
30/12/99

0
0
0
0
0
0
0
0
0
0
0
0
0
0
0
0
0
0
0
0
0
0
0
0
0
0
0
0
0
0
0
0
0
0
0
0
0
0
0
0
0
0
0
0
0
0
0
0
0
0

0
0
0
0
0
0
0
0
0
0
0
0
0
0
0
0
0
0
0
0
0
0
0
0
0
0
0
0
0
0
0
0
0
0
0
0
0
0
0
0
0
0
0
0
0
0
0
0
0
0

0
0
0
0
0
0
0
0
0
0
0
0
0
0
0
0
0
0
0
0
0
0
0
0
0
0
0
0
0
0
0
0
0
0
0
0
0
0
0
0
0
0
0
0
0
0
0
0
0
0

$0
$0
$0
$0
$0
$0
$0
$0
$0
$0
$0
$0
$0
$0
$0
$0
$0
$0
$0
$0
$0
$0
$0
$0
$0
$0
$0
$0
$0
$0
$0
$0
$0
$0
$0
$0
$0
$0
$0
$0
$0
$0
$0
$0
$0
$0
$0
$0
$0
$0

0
0
0
0
0
0
0
0
0
0
0
0
0
0
0
0
0
0
0
0
0
0
0
0
0
0
0
0
0
0
0
0
0
0
0
0
0
0
0
0
0
0
0
0
0
0
0
0
0
0

$0
$0
$0
$0
$0
$0
$0
$0
$0
$0
$0
$0
$0
$0
$0
$0
$0
$0
$0
$0
$0
$0
$0
$0
$0
$0
$0
$0
$0
$0
$0
$0
$0
$0
$0
$0
$0
$0
$0
$0
$0
$0
$0
$0
$0
$0
$0
$0
$0
$0

120
121
122
123
124
125
126
127
128
129
130
131
132
133
134
135
136
137
138
139
140
141
142
143
144
145
146
147
148
149
150
151
152
153
154
155
156
157
158
159
160
161
162
163
164
165
166
167
168
169

30/12/99
30/12/99
30/12/99
30/12/99
30/12/99
30/12/99
30/12/99
30/12/99
30/12/99
30/12/99
30/12/99
30/12/99
30/12/99
30/12/99
30/12/99
30/12/99
30/12/99
30/12/99
30/12/99
30/12/99
30/12/99
30/12/99
30/12/99
30/12/99
30/12/99
30/12/99
30/12/99
30/12/99
30/12/99
30/12/99
30/12/99
30/12/99
30/12/99
30/12/99
30/12/99
30/12/99
30/12/99
30/12/99
30/12/99
30/12/99
30/12/99
30/12/99
30/12/99
30/12/99
30/12/99
30/12/99
30/12/99
30/12/99
30/12/99
30/12/99

0
0
0
0
0
0
0
0
0
0
0
0
0
0
0
0
0
0
0
0
0
0
0
0
0
0
0
0
0
0
0
0
0
0
0
0
0
0
0
0
0
0
0
0
0
0
0
0
0
0

0
0
0
0
0
0
0
0
0
0
0
0
0
0
0
0
0
0
0
0
0
0
0
0
0
0
0
0
0
0
0
0
0
0
0
0
0
0
0
0
0
0
0
0
0
0
0
0
0
0

0
0
0
0
0
0
0
0
0
0
0
0
0
0
0
0
0
0
0
0
0
0
0
0
0
0
0
0
0
0
0
0
0
0
0
0
0
0
0
0
0
0
0
0
0
0
0
0
0
0

$0
$0
$0
$0
$0
$0
$0
$0
$0
$0
$0
$0
$0
$0
$0
$0
$0
$0
$0
$0
$0
$0
$0
$0
$0
$0
$0
$0
$0
$0
$0
$0
$0
$0
$0
$0
$0
$0
$0
$0
$0
$0
$0
$0
$0
$0
$0
$0
$0
$0

0
0
0
0
0
0
0
0
0
0
0
0
0
0
0
0
0
0
0
0
0
0
0
0
0
0
0
0
0
0
0
0
0
0
0
0
0
0
0
0
0
0
0
0
0
0
0
0
0
0

$0
$0
$0
$0
$0
$0
$0
$0
$0
$0
$0
$0
$0
$0
$0
$0
$0
$0
$0
$0
$0
$0
$0
$0
$0
$0
$0
$0
$0
$0
$0
$0
$0
$0
$0
$0
$0
$0
$0
$0
$0
$0
$0
$0
$0
$0
$0
$0
$0
$0

170
171
172
173
174
175
176
177
178
179
180
181
182
183
184
185
186
187
188
189
190
191
192
193
194
195
196
197
198
199
200

30/12/99
30/12/99
30/12/99
30/12/99
30/12/99
30/12/99
30/12/99
30/12/99
30/12/99
30/12/99
30/12/99
30/12/99
30/12/99
30/12/99
30/12/99
30/12/99
30/12/99
30/12/99
30/12/99
30/12/99
30/12/99
30/12/99
30/12/99
30/12/99
30/12/99
30/12/99
30/12/99
30/12/99
30/12/99
30/12/99
30/12/99

0
0
0
0
0
0
0
0
0
0
0
0
0
0
0
0
0
0
0
0
0
0
0
0
0
0
0
0
0
0
0

0
0
0
0
0
0
0
0
0
0
0
0
0
0
0
0
0
0
0
0
0
0
0
0
0
0
0
0
0
0
0

0
0
0
0
0
0
0
0
0
0
0
0
0
0
0
0
0
0
0
0
0
0
0
0
0
0
0
0
0
0
0

$0
$0
$0
$0
$0
$0
$0
$0
$0
$0
$0
$0
$0
$0
$0
$0
$0
$0
$0
$0
$0
$0
$0
$0
$0
$0
$0
$0
$0
$0
$0
$332

0
0
0
0
0
0
0
0
0
0
0
0
0
0
0
0
0
0
0
0
0
0
0
0
0
0
0
0
0
0
0

$0
$0
$0
$0
$0
$0
$0
$0
$0
$0
$0
$0
$0
$0
$0
$0
$0
$0
$0
$0
$0
$0
$0
$0
$0
$0
$0
$0
$0
$0
$0
$0

Tipos de reao
Contingencia
Contorno

Valor
Ocorrncia
$0
$0
$0
$0
$0
$0
$0
$0
$0
$0
$0
$0
$0
$0
$0
$0
$0
$0
$0
$0
$0
$0
$0
$0
$0
$0
$0
$0

Observao

$0
$0
$0
$0
$0
$0
$0
$0
$0
$0
$0
$0
$0
$0
$0
$0
$0
$0
$0
$0
$0
$0
$0
$0
$0
$0
$0
$0
$0
$0
$0
$0
$0
$0
$0
$0
$0
$0
$0
$0
$0
$0
$0
$0
$0
$0
$0
$0
$0
$0

$0
$0
$0
$0
$0
$0
$0
$0
$0
$0
$0
$0
$0
$0
$0
$0
$0
$0
$0
$0
$0
$0
$0
$0
$0
$0
$0
$0
$0
$0
$0
$0
$0
$0
$0
$0
$0
$0
$0
$0
$0
$0
$0
$0
$0
$0
$0
$0
$0
$0

$0
$0
$0
$0
$0
$0
$0
$0
$0
$0
$0
$0
$0
$0
$0
$0
$0
$0
$0
$0
$0
$0
$0
$0
$0
$0
$0
$0
$0
$0
$0
$0
$0
$0
$0
$0
$0
$0
$0
$0
$0
$0
$0
$0
$0
$0
$0
$0
$0
$0

$0
$0
$0
$0
$0
$0
$0
$0
$0
$0
$0
$0
$0
$0
$0
$0
$0
$0
$0
$0
$0
$0
$0

Valor
Ocorrncia
$0
$0
$0
$0
$0
$0
$0
$0
$0
$0
$0
$0
$0
$0
$0
$0
$0
$0
$0

Observao

$0
$0
$0
$0
$0
$0
$0
$0
$0
$0
$0
$0
$0
$0
$0
$0
$0
$0
$0
$0
$0
$0
$0
$0
$0
$0
$0
$0
$0
$0
$0
$0
$0
$0
$0
$0
$0
$0
$0
$0
$0
$0
$0
$0
$0
$0
$0
$0
$0
$0

$0
$0
$0
$0
$0
$0
$0
$0
$0
$0
$0
$0
$0
$0
$0
$0
$0
$0
$0
$0
$0
$0
$0
$0
$0
$0
$0
$0
$0
$0
$0
$0
$0
$0
$0
$0
$0
$0
$0
$0
$0
$0
$0
$0
$0
$0
$0
$0
$0
$0

$0
$0
$0
$0
$0
$0
$0
$0
$0
$0
$0
$0
$0
$0
$0
$0
$0
$0
$0
$0
$0
$0
$0
$0
$0
$0
$0
$0
$0
$0
$0
$0
$0
$0
$0
$0
$0
$0
$0
$0
$0
$0
$0
$0
$0
$0
$0
$0
$0
$0

$0
$0
$0
$0
$0
$0
$0
$0
$0
$0
$0
$0
$0
$0
$0
$0
$0
$0
$0
$0
$0
$0
$0
$0
$0
$0
$0
$0
$0
$0
$0
$0

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