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1. Qual a maior funo do Telemarketing?
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2. Quais os 2 estilos de Telemarketing e suas funes?
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3. Sabemos que o Telemarketing pode ser usado em vrias reas, como por exemplo vendas.
Em que outras reas o Telemarketing pode ser utilizado?
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4. Cite 3 caractersticas do Telemarketing Ativo e 3 do Receptivo.
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5. Como deve ser o vocabulrio do Tele?
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6. O que Script?
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7. O que um Call Center?
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8. Marque (C) para Certo e (E) para Errado:
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Alba Simone