Title: Sillas para descanso en salas aeroportuarias

Author: Jose Medina Grupo: 25

Date: 10/25/2019

Notes:

▬
▬ ▬
▼ ┼ ▼
▬ ┼ ▼ ┼┼
▬ ┼ ┼ ▼ ▼
┼ ▬ ┼ ▬ ▬ ▼
┼ ┼┼ ┼ ┼ ┼ ▬ ┼
Column # 1 2 3 4 5 6 7 8 9 10 11 12 13 14 15
Direction of Improvement:
Minimize (▼), Maximize (▲), or Target (x) ▲ ▲ ▼ ▲ ▲ ▼ ▼ ▲ ▲

Quality Characteristics
(a.k.a. "Functional
Requirements" or
Max Relationship Value in Row

Condiciones de almacenamiento
"Hows")

Comodidad y confortabilidad
Métodos de Fabricación

Tiempos de Fabricación

Material de fabricación
Weight / Importance

Años de Garantía
Relative Weight

Manipulacion
Accesibilidad

Seguridad
Demanded Quality
(a.k.a. "Customer
Row #

Requirements" or
"Whats")

1 9 23.4 15.0 Precio Ο Θ Θ ▲ ▲ ▲ Ο Ο Θ

2 9 15.6 10.0 Tamaño Θ Θ Θ Θ Ο Ο ▲ Θ Ο
3 9 14.1 9.0 Calidad Θ Θ Θ Θ Ο Θ Θ Ο Θ
4 9 12.5 8.0 Ergonomia Ο Θ Ο Θ Θ Ο Θ Θ Ο
5 9 9.4 6.0 Tipo de Mteriales Θ Θ Ο Θ Θ Ο Ο Ο Ο
6 9 10.9 7.0 Confortabilidad Ο Θ Ο Θ Θ Θ Ο Ο Θ
7 9 7.8 5.0 Apariencia Ο Ο Ο Ο ▲ ▲ Θ Θ Θ
8 9 6.3 4.0 Peso Ο Θ Θ Θ Ο ▲ Θ Ο Ο
9

10

Target or Limit Value

Difficulty
6 6 6 8 9 5 5 4 4
(0=Easy to Accomplish, 10=Extremely Difficult)
Max Relationship Value in Column 9 9 9 9 9 9 9 9 9
Weight / Importance 534.4 853.1 656.3 665.6 434.4 375.0 512.5 515.6 637.5
Relative Weight 10.3 16.5 12.7 12.8 8.4 7.2 9.9 9.9 12.3
 Legend

Θ Strong Relationship 9

Ο Moderate Relationship 3

▲ Weak Relationship 1

┼┼ Strong Positive Correlation

┼ Positive Correlation

▬ Negative Correlation

▼ Strong Negative Correlation

▼ Objective Is To Minimize

▲ Objective Is To Maximize

x Objective Is To Hit Target

15
Competitive Analysis
(0=Worst, 5=Best)

SILLAS TIFFANY

INTERCASTER

PROVEFABRICA

SILLAS & PARTES

MUBLEX COLOMBIA

MUBLEX COLOMBIA
SILLAS & PARTES
PROVEFABRICA
SILLAS TIFFANY

INTERCASTER

ROYAL
ROYAL

0 1 2 3 4 5

3 4 3 4 3 5

3 3 2 4 3 2

4 2 2 3 4 3

2 2 3 4 2 2
 ROYAL

3 3 2 5 3 2

2 3 2 5 2 3

3 4 2 4 3 3

3 3 2 5 3 4

Powered by QFD Online (http://www.QFDOnline.com)

 Title: Sillas para descanso en salas aeroportuarias

Author: William Andres Mosquera Gracia

Date: 11/1/2019

Notes:

Column # 1 2 3 4 5 6 7 8 9 10 11

Direction of Improvement:
Minimize (▼), Maximize (▲), or Target (x)
Max Relationship Value in Row

Quality Characteristics
(a.k.a. "Hows")
Weight / Importance
Relative Weight
Row #

Demanded Quality
(a.k.a. "Whats")
1 1 10.3 534.4 Métodos de Fabricación ▲
2 16.5 853.1 Accesibilidad
3 3 12.7 656.3 Tiempos de Fabricación Ο Ο
4 12.8 665.6 Material de fabricación
5 9 8.4 434.4 Años de Garantía Θ
6 7.2 375.0 Comodidad y confortabilidad
7 9.9 512.5 Seguridad
8 9.9 515.6 Manipulacion
9 12.3 637.5 Condiciones de almacenamiento
10
11
12
13
14
15

Target or Limit Value

Difficulty
(0=Easy to Accomplish, 10=Extremely Difficult)
Max Relationship Value in Column 9 3
Weight / Importance 123.7 38.0
Relative Weight 76.5 23.5
 Legend

Θ Strong Relationship 9

Ο Moderate Relationship 3

▲ Weak Relationship 1

┼┼ Strong Positive Correlation

┼ Positive Correlation

▬ Negative Correlation

▼ Strong Negative Correlation

▼ Objective Is To Minimize

▲ Objective Is To Maximize

x Objective Is To Hit Target

12 13 14 15
Powered by QFD Online (http://www.QFDOnline.com)
 Title:

Author:

Date:

Notes:

Column # 1 2 3 4 5 6 7 8 9 10 11

Direction of Improvement:
Minimize (▼), Maximize (▲), or Target (x)
Max Relationship Value in Row

Quality Characteristics
(a.k.a. "Hows")
Weight / Importance
Relative Weight
Row #

Demanded Quality
(a.k.a. "Whats")
1 76.5 123.7
2
3 23.5 38.0
4
5
6
7
8
9
10
11
12
13
14
15

Target or Limit Value

Difficulty
(0=Easy to Accomplish, 10=Extremely Difficult)
Max Relationship Value in Column
Weight / Importance
Relative Weight
 Legend

Θ Strong Relationship 9

Ο Moderate Relationship 3

▲ Weak Relationship 1

┼┼ Strong Positive Correlation

┼ Positive Correlation

▬ Negative Correlation

▼ Strong Negative Correlation

▼ Objective Is To Minimize

▲ Objective Is To Maximize

x Objective Is To Hit Target

12 13 14 15
Powered by QFD Online (http://www.QFDOnline.com)
 Title:

Author:

Date:

Notes:

Column # 1 2 3 4 5 6 7 8 9 10 11

Direction of Improvement:
Minimize (▼), Maximize (▲), or Target (x)
Max Relationship Value in Row

Quality Characteristics
(a.k.a. "Hows")
Weight / Importance
Relative Weight
Row #

Demanded Quality
(a.k.a. "Whats")
1
2
3
4
5
6
7
8
9
10
11
12
13
14
15

Target or Limit Value

Difficulty
(0=Easy to Accomplish, 10=Extremely Difficult)
Max Relationship Value in Column
Weight / Importance
Relative Weight
 Legend

Θ Strong Relationship 9

Ο Moderate Relationship 3

▲ Weak Relationship 1

┼┼ Strong Positive Correlation

┼ Positive Correlation

▬ Negative Correlation

▼ Strong Negative Correlation

▼ Objective Is To Minimize

▲ Objective Is To Maximize

x Objective Is To Hit Target

12 13 14 15
Powered by QFD Online (http://www.QFDOnline.com)
 ™
QFD Online
...moving into the House of Quality
Template Name: Traditional House of Quality
Version: 2.0.346.0
Release Date: December 11, 2007

Updated versions of this template (along with other valuable comments and instruction regarding
its use) can be obtained at the following location:
http://www.qfdonline.com/templates/

If you have any questions, comments, requests, or suggestions regarding this template, please
submit them via the following discussion forum for this template:
http://www.qfdonline.com/templates/comments/

This template was distributed by QFD Online or one of its Template Sponsors.
Resale or redistribution of this template by entities other than QFD Online or its Template
Sponsors is strictly prohibited. Inquiries about obtaining redistribution rights to QFD Online's
templates can be submitted through the following URL:
http://www.qfdonline.com/templates/template-sponsorship/

Use of this template constitues acceptance of the terms associated with its use, including an
understanding that this template is provided "as is" with no warrantees expressed or implied by
QFD Online. For a complete list of the terms associated with the use of this template, please visit:
http://www.qfdonline.com/about/terms-of-use/