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L.E.

R - Levantamento
e Especificação de
Requisitos
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Uma variante dos populares RPG’s (Role Playing Games), esta técnica
permite que analistas rapidamente se familiarizem com a rotina de
negócios dos usuários. Também pode-se usar uma variante proposta por
Scott Ambler, num mix entre cenários de casos de uso e role playing, na
qual os usuários assumem o papel das classes, e o sistema “roda”, com
cada classe realizando suas responsabilidades e “passando a bola”
(literalmente, uma de tênis, no caso) para outras classes, quando
necessário.
Técnica bem conhecida (de nome, ao menos), é de grande valia para
encontrar soluções para problemas difíceis, notadamente os de negócio. O
desafio é fazer com que os participantes realmente abram a mente e deixem
fluir suas mais loucas idéias, das quais se extrairão possíveis soluções. Há
farta literatura para consulta.
Storyboards são como rascunhos de estórias em quadrinhos, muito
utilizados no cinema, quando o diretor deseja mostrar a todos a
sequência detalhada de uma cena. Em desenvolvimento, são os
chamados “protótipos de papel”, com rascunhos do comportamento do
sistema passo a passo.
A versão mais conhecida desta técnica é o JAD (Joint Application
Development). Há farta literatura a respeito desde a publicação do artigo
seminal “Don’t Get Mad, Get JAD” pela Software Development Magazine.
Os fatores cruciais de sucesso são: um facilitador realmente experiente e
com “autoridade moral” sobre os participantes; organização impecável,
com envio dos convites e explanação dos objetivos com boa antecipação;
patrocínio forte e garantia de que as decisões tomadas durante a sessão
serão comunicadas a todos e cumpridas.
Esta técnica tem como benefícios: rápido progresso na definição dos
requisitos; conflitos ou posições antagônicas são resolvidos; todos os
envolvidos ganham ciência dos requisitos e do progresso do trabalho.
Há contras, contudo: sem um facilitador experiente, tende a ser um grande
fracasso; conflitos podem se tornar insustentáveis; não deve ser utilizado
como panacéia ou com muita frequência, pois é desgastante.
A versão mais conhecida desta técnica é o JAD (Joint Application
Development). Há farta literatura a respeito desde a publicação do
artigo seminal “Don’t Get Mad, Get JAD” pela Software Development
Magazine. Os fatores cruciais de sucesso são: um facilitador realmente
experiente e com “autoridade moral” sobre os participantes;
organização impecável, com envio dos convites e explanação dos
objetivos com boa antecipação; patrocínio forte e garantia de que as
decisões tomadas durante a sessão serão comunicadas a todos e
cumpridas.
Esta técnica tem como benefícios: rápido progresso na definição dos
requisitos; conflitos ou posições antagônicas são resolvidos; todos os
envolvidos ganham ciência dos requisitos e do progresso do trabalho.
Há contras, contudo: sem um facilitador experiente, tende a ser um
grande fracasso; conflitos podem se tornar insustentáveis; não deve ser
utilizado como panacéia ou com muita frequência, pois é desgastante.
A versão mais conhecida desta técnica é o JAD (Joint Application
Development). Há farta literatura a respeito desde a publicação do artigo
seminal “Don’t Get Mad, Get JAD” pela Software Development Magazine.
Os fatores cruciais de sucesso são: um facilitador realmente experiente e
com “autoridade moral” sobre os participantes; organização impecável, com
envio dos convites e explanação dos objetivos com boa antecipação;
patrocínio forte e garantia de que as decisões tomadas durante a sessão
serão comunicadas a todos e cumpridas.
Esta técnica tem como benefícios: rápido progresso na definição dos
requisitos; conflitos ou posições antagônicas são resolvidos; todos os
envolvidos ganham ciência dos requisitos e do progresso do trabalho.
Há contras, contudo: sem um facilitador experiente, tende a ser um grande
fracasso; conflitos podem se tornar insustentáveis; não deve ser utilizado
como panacéia ou com muita frequência, pois é desgastante.
A versão mais conhecida desta técnica é o JAD (Joint Application
Development). Há farta literatura a respeito desde a publicação do
artigo seminal “Don’t Get Mad, Get JAD” pela Software Development
Magazine. Os fatores cruciais de sucesso são: um facilitador realmente
experiente e com “autoridade moral” sobre os participantes;
organização impecável, com envio dos convites e explanação dos
objetivos com boa antecipação; patrocínio forte e garantia de que as
decisões tomadas durante a sessão serão comunicadas a todos e
cumpridas.
Esta técnica tem como benefícios: rápido progresso na definição dos
requisitos; conflitos ou posições antagônicas são resolvidos; todos os
envolvidos ganham ciência dos requisitos e do progresso do trabalho.
Há contras, contudo: sem um facilitador experiente, tende a ser um
grande fracasso; conflitos podem se tornar insustentáveis; não deve ser
utilizado como panacéia ou com muita frequência, pois é desgastante.
Protótipos já tiveram seu auge de popularidade. É preciso
diferenciar protótipos com objetivos estritamente de especificação,
daqueles que têm por objetivo validar uma tecnologia ou
proposição, ou eliminar um risco. Protótipos podem ser do tipo
evolutivo, em que ao menos uma parte é aproveitada no sistema
real, ou “throw away”, onde todo o protótipo é descartado.
Em fases adiantadas de um projeto iterativo, em vez de protótipos é
possível entregar partes efetivamente funcionais do futuro sistema.
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AVALIAÇÃO FINAL DE TREINAMENTO
Nome: Data:
E-mail: Período:
Curso: Instrutor:
Avalie o treinamento com as notas de 1 a 3
1 - REGULAR 2 - BOM 3 - EXCELENTE
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3 2 1
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3 2 1
Cumprimento Horário
Domínio do Conteúdo
Clareza nas Informações
Conhecimento Técnico
Didática
Relacionamento com alunos
CONTEÚDO DO TREINAMENTO / MATERIAL DIDÁTICO
3 2 1
Conteúdo Programático do Treinamento
Qualidade do Contéudo
Conteúdo x Carga Horária
INFRAESTRUTURA
3 2 1
Limpeza
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Equipamentos
Laboratórios
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INDICAÇÕES DE AMIGO (Indique 1 amigo e ganhe desconto no


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DE UMA FORMA GERAL COMO VOCÊ AVALIA O TREINAMENTO

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