Llamadas al área de reclamos : R

Llamadas al área de ventas : V

Llamadas al área de consultas: C
𝐼. 𝑝 → ~𝑞
Llamadas al servicio técnico : T
𝐼𝐼. ~𝑝 ∨ 𝑞 ≡ 𝑝 → ~𝑞
𝑇𝑜𝑡𝑎𝑙 𝑑𝑒 𝑙𝑙𝑎𝑚𝑎𝑑𝑎𝑠 𝐿 = 19050 = 𝑅 + 𝑉 + 𝐶 + 𝑇

𝑅 7 𝑇 4 𝑉 2 𝐼𝐼𝐼. 𝑞 → ~𝑝 ≡ 𝑝 → ~𝑞
= ; = ; =
𝑉 3 𝐶 5 𝐶 1 ∴ 𝐿𝑜𝑠 𝑡𝑟𝑒𝑠 𝑐𝑜𝑚𝑒𝑛𝑡𝑎𝑟𝑜𝑛 𝑙𝑜 𝑚𝑖𝑠𝑚𝑜
𝑅 7(10𝑘) 𝑇 4(3𝑘) 𝑉 2(15𝑘)
= ; = ; = Clave: D
𝑉 3(10𝑘) 𝐶 5(3𝑘) 𝐶 1(15𝑘)
19050 = 70𝑘 + 30𝑘 + 12𝑘 + 12𝑘
19050 = 127𝑘
𝑘 = 150

∴ 𝐿𝑙𝑎𝑚𝑎𝑠 𝑎𝑙 𝑎𝑟𝑒𝑎 𝑑𝑒 𝑟𝑒𝑐𝑙𝑎𝑚𝑜𝑠 = 𝑅 = 70 150 = 10 500

Clave: A
 𝑎 𝑏 𝑎+𝑏
= =𝑘 → =𝑘
𝑏 𝑑 𝑏+𝑑
𝑎 + 𝑏 + 𝑏 + 𝑑 = 60

𝑎 + 2𝑏 + 𝑑 = 60 + 𝑀𝑢𝑗𝑒𝑟𝑒𝑠 𝑀𝑎𝑡𝑒 = 𝑥 𝐻𝑜𝑚𝑏𝑟𝑒𝑠 𝑀𝑎𝑡𝑒 = 2𝑥

𝑎 − 𝑑 = 20 𝑀𝑢𝑗𝑒𝑟𝑒𝑠 𝐿𝑖𝑡𝑒 = 2𝑥 𝐻𝑜𝑚𝑏𝑟𝑒𝑠 𝐿𝑖𝑡𝑒 = 3𝑥
2𝑎 + 2𝑏 = 80
𝑎 + 𝑏 = 40 → 𝑏 + 𝑑 = 20
∴ 8𝑥 = 120 → 𝑥 = 15
40
=𝑘 →𝑘=2
20
𝐸𝑠𝑡𝑢𝑑𝑖𝑎𝑛𝑡𝑒𝑠 𝑣𝑎𝑟𝑜𝑛𝑒𝑠 = 5. 15 = 52 . 3
𝑎 = 𝑏𝑘 𝑏 = 𝑑𝑘
# 𝑑𝑖𝑣𝑖𝑠𝑜𝑟𝑒𝑠 = 2 + 1 1 + 1 = 6
𝑏𝑘 + 𝑏 = 40
40
𝑏 2 + 1 = 40 → 𝑏 = Clave: E
3

Clave: A
 90° - x

120°

𝐷𝑒𝑙 𝑔𝑟𝑎𝑓𝑖𝑐𝑜 𝑠𝑒 𝑡𝑖𝑒𝑛𝑒: 150 − 2𝑎 + 90 − 𝑥 = 180

𝑆120° + 𝐶𝑆120° = 180 − 120 + (90 − (180 − 120)
60 = 2𝑎 + 𝑥 … (𝐼)
𝑆120° + 𝐶𝑆120° = 90°
𝐷𝑒𝑙 𝑐𝑜𝑙𝑜𝑟 𝑚𝑜𝑟𝑎𝑑𝑜 𝑠𝑒 𝑡𝑖𝑒𝑛𝑒: 90 − 𝑥 + 𝑎 + 20 = 8𝑎 + 10
Clave: D 100 = 7𝑎 + 𝑥 … (𝐼𝐼)
100 = 7𝑎 + 𝑥
60 = 2𝑎 + 𝑥
40 = 5𝑎 → 𝑎 = 8 ∴ 𝑥 = 44 Clave: B
 180 − 2𝜃 𝑥 + 𝜃 + 𝛼 = 270

40°
180 − 2𝛼
𝜃
10°

180 − 2𝜃 + 180 − 2𝛼 + 10 = 90
2𝜃 + 2𝛼 = 280
𝜃 = 𝑥 + 70 + 40 𝜃 + 𝛼 = 140
𝐷𝑒𝑙 𝑔𝑟𝑎𝑓𝑖𝑐𝑜 𝜃 = 80 ∴ 𝑥 = 130
∴ 80 = 𝑥 + 110
𝑥 = 30 Clave: D Clave: E
𝑎 + 𝑏 = 22 𝑎. 𝑏 = 120

6
(𝑎 + 𝑏)2 = 𝑎2 + 𝑏2 + 2𝑎𝑏 12 𝑛6 = 3− 5
3+ 5 =𝑚
(22)2 = 𝑎2 + 𝑏2 + 2(120)
𝑛12 = 3 − 5
484 = 𝑎2 + 𝑏2 + 240
3+ 5=𝑚
2 2
244 = 𝑎 + 𝑏
3 + 5 = 𝑚2
Clave: C
𝑚. 𝑛6 = 3+ 5 3− 5 = (3 + 5)(3 − 5)

𝑚. 𝑛6 = 4 = 2
∴ (𝑚 + 𝑛6 )6 − 𝑚 − 𝑛6 6
= ((𝑚 + 𝑛6 )2 )3 − ((𝑚 − 𝑛6 )2 )3

= (𝑚2 + 𝑛12 + 2. 𝑚. 𝑛6 )3 −(𝑚2 + 𝑛12 − 2. 𝑚. 𝑛6 )3

= (𝑚2 + 𝑛12 + 2. 𝑚. 𝑛6 )3 −(𝑚2 + 𝑛12 − 2. 𝑚. 𝑛6 )3
= (6 + 2.4)3 − 6 − 2.4 3 → 103 − 23 = 992
Clave: C
 𝑚 + 𝑛 + 7 = 15 𝑚3 + 𝑛3 + 73 = 495 𝑎 − 7 2 (𝑎 − 5)2 (𝑎2 − 1)(𝑎 6 − 1)
𝑀=
𝑚+𝑛 =8 𝑚3 + 𝑛3 = 152 (𝑎4 + 𝑎2 + 1)

(𝑎2 )3 − 1 = (𝑎2 − 1)(𝑎4 + 𝑎2 + 1)

(𝑚 + 𝑛)3 = 𝑚3 + 𝑛3 + 3𝑚𝑛(𝑚 + 𝑛)
𝑎6 − 1 = (𝑎 2 − 1)(𝑎4 + 𝑎2 + 1)
(8)3 = 152 + 3𝑚𝑛(8)
512 = 152 + 24𝑚𝑛 𝑎 − 7 2 (𝑎 − 5)2 (𝑎2 − 1)(𝑎2 − 1)(𝑎4 + 𝑎2 + 1)
𝑀=
15 = 𝑚𝑛 (𝑎4 + 𝑎2 + 1)
∴ 𝑀𝑎𝑟𝑡𝑎 𝑡𝑖𝑒𝑛𝑒 7 𝑚𝑖𝑙 𝑠𝑜𝑙𝑒𝑠 𝑝𝑒𝑟𝑜 𝑖𝑚𝑐𝑟𝑒𝑚𝑒𝑛𝑡𝑎𝑟𝑎 𝑒𝑛 𝑚𝑛
𝑀 = 𝑎 − 7 2 (𝑎 − 5)2 (𝑎2 − 1)2
𝐴ℎ𝑜𝑟𝑟𝑜 𝑝𝑟𝑜𝑦𝑒𝑐𝑡𝑎𝑑𝑜 𝑑𝑒 𝑀𝑎𝑟𝑡𝑎 = 7 + 15 = 22 𝑚𝑖𝑙 𝑠𝑜𝑙𝑒𝑠
𝑀 = 𝑎 − 7 2 (𝑎 − 5)2 (𝑎 + 1)2 (𝑎 − 1)2
Clave: B
2
𝑀= 2 − 4 ( 2 − 2)2 ( 2 + 4)2 ( 2 + 2)2
2
𝑀= 2 − 4 ( 2 + 4)2 ( 2 − 2)2 ( 2 + 2)2
2
𝑀= 2 − 4 ( 2 + 4)2 ( 2 − 2)2 ( 2 + 2)2
𝑀 = 196(4) = 784 Clave: E
 2. (−𝑐𝑜𝑠𝜃)
𝑠𝑒𝑛𝛼. 2 𝑆1 = = −𝑐𝑜𝑠𝜃
𝐴𝑟𝑒𝑎𝑆𝑂𝑀𝐵𝑅𝐸𝐴𝐷𝐴 = 2
2
−𝑐𝑜𝑠𝜃
𝑡𝑎𝑛60 1 1.1 1
𝑠𝑒𝑛𝛼 = 𝑠𝑒𝑛𝛼 𝑆2 = =
2 2 2
1 1
3 1
= 𝑠𝑒𝑛𝛼
2
1
𝛼 = 60 ; 120

𝛼 ∈ 𝐼𝐼𝐶
1
Clave: D 𝐴𝑟𝑒𝑎𝑆𝑂𝑀𝐵𝑅𝐸𝐴𝐷𝐴 = − 𝑐𝑜𝑠𝜃
2
Clave: No hay clave
 𝑠𝑒𝑛𝜃
𝑆𝑂𝐷𝐶 =
−𝑐𝑜𝑠𝜃 2
𝑠𝑒𝑛𝜃 1

1
𝑠𝑒𝑛𝜃
Clave: B