Ministrio da Cincia, Tecnologia e Ensino Superior

Curso: ................................................................................................................................................
Prova de Princpios de Gesto (61029)

Data: 16 de Junho de 2008

Nome: .................................................................................................................................................
N de Estudante: ........................................

B. I. n ..............................................

Assinatura do Vigilante: .............................................

RESERVADO PARA A Universidade Aberta

Classificao: (

) ..................................................................................................................

Prof. que classificou a prova: ......................................................................................................

Instrues
1. O exame composto por quinze perguntas e seis pginas e acaba pela palavra
FIM.
2. O exame tem a durao de duas horas e meia.
3. O exame no deve ser escrito a lpis, nem a tinta vermelha ou de outra cor,
excepto azul ou preta.

Critrios de avaliao
4. O exame est cotado para 20 valores. As questes esto divididas em dois grupos:
o grupo I com 10 questes de um valor cada (10 x 1 = 10) e o Grupo dois com 5
questes de dois valores cada (5 x 2 = 10).
5. As respostas no devem ultrapassar o espao previsto.
6. A conciso e a correco lingustica sero apreciadas.
7. No que diz respeito aos critrios de correco e avaliao, toma-se em conta, alm
do contedo de cada resposta, a clareza do discurso e o encadeamento das ideias.
8. Pretende-se que o aluno utilize, sem prejuzo do rigor cientfico, um discurso
prprio, em caso algum se aceitando a discrio ipsis verbis dos textos do manual
ou relatrio dos testes formativos.
Bom trabalho!
Marc Jacquinet

GRUPO I - 10 questes de um valor cada

1. Compare e defina sistema mecanicista e sistema orgnico (Se tem

conhecimentos de sociologia, no se deve referir s definies de mile
Durkheim).
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2. Defina gesto do conhecimento.

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3. Refira o que pode implicar para uma empresa, em matria de custos, o aumento da
sua quota de mercado (deve utilizar um termo tcnico preciso).
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4. Quais so as principais reaces negativas ao processo de controlo?

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5. Caracterize o processo de controlo com as suas trs fases.

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6. Defina, brevemente, socializao.

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7. Defina empatia.
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8. Defina lder autocrtico-benevolente.

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9. Defina "crculos de qualidade" e refira em que contextos se justifica a sua

existncia.
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10. Distinga canais de comunicao formais de canais de comunicao informais.

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11. Compare poder coercitivo e poder de referncia.

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GRUPO II - 5 questes de dois valores cada

12. Defina e compare as teorias X e Y de Mc Gregor. Como se relacionam os dois
conceitos?
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13. Defina, sucintamente, decises de rotina e decises de no rotina, e

relacione-as com os trs tipos de gesto (ou de gestores) que lhes so associados.
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14. Compare misso e objectivos de uma organizao.

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15. Diga como se comporta uma empresa lder na fase de introduo (ou lanamento,
ou iniciao) de um produto.
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FIM